Resolved
$2,400
Resolved
Mansion Casino - Withholding $2,400 deposit hiding behind SOW verification for 6 weeks
I deposited $2400 when I signed up about 6 weeks ago and after 3 days they suspended my account pending verification of my documents. I sent In all my ...
Unresolved
$2,240
Unresolved
Jackpot City Casino - Stalling refund for months
Good Day: Thank you for your e-mail whereby you could not process my complaint and requested more information. Because your system is currently ...
Resolved
$518
Resolved
Bovada Casino - Overcharging on deposits
I have inquired about a concern with being over charged on my deposits in the past and was told it was a “ currency” charge or exchange with my ...
Resolved
$58
Resolved
Bovada Casino - Overcharged on First Deposit
I made my first deposit with Bovada for $1,000 and was charged $1,058.39. That's 5.84% more than what I should have been charged, since the first ...
Resolved
€25
Resolved
Lucky Casino - Deposit not credited
Hi. I depositted 25 euros via trustly on 14 september. The deposit didn`t credited so i contacted live chat and chat agent said me to send the receipt ...
Resolved
Resolved
Cozino Casino - Delayed Verification Of Docs
I signed up and deposited with this casino a week ago with no problems. The issue arises when I tried to play with my deposited funds it asked me to ...
Resolved
Resolved
Hopa Casino - Applying wrongful restrictions upon my account
I am getting to the point where I am exhausted and this scenario has taken almost all of my enjoyment from gaming online and I just dont know what ...
Resolved
€99,500
Resolved
1xBet Casino - Validation of huge deposit takes forever
good evening. I've been a 1xbet player for several months, maybe 1 and a half years, and I'm a lot of money on that site. on 23 August 2018, I ...
Resolved
€461
Resolved
22bet Casino - Problem with deposit
Hello! On Monday, August 27th, I made a deposit to bet22 via e-voucher that you can use on their website. I was then directed to giftbagprecards.com ...
Resolved
$100
Resolved
Slots Magic Casino - Deposit not reflecting more than a 1 week
Despite having winning more than usd5k, the delay tactics was expected when you tried to contact the live chat support that seems to be offline all ...
Resolved
£52
Resolved
Slots Magic Casino - Requested refund
So here goes... i wish to make this compliant regarding recent deposits i have been able to do on the casino (slots magic) one being last week for £ ...
Resolved
£175
Resolved
Split Aces Casino - Account closed and funds unfairly held
I saw split aces casino added onto this site on 19/07/2018 and decided to open an account. I noticed that they were affiliated with bronze casino as a ...
Resolved
$120
Resolved
BoVegas Casino - Unauthorized credit card charges
Made one deposit for 30.00 then with in seconds of doing so , I had got notification that charges to my c/c total over 120.00 was just processed ! I ...
Resolved
$20
Resolved
Gowin Casino - Never credited my deposit
I deposited $20 and was supposed to get a sign up bonus of 200% bonus and spins. I deposited and got a confirmation screen with order refrrence number ...
Resolved
£300
Resolved
14Red Casino - Non registered UK casino
I have deposited 300 pound on your site. I found after you were not registered with gambling Commission uk, and uk players are not allowed not ...
Resolved
$22
Resolved
PokerStars Casino - Freezing my account after making first deposit
Hi I am having a problem with Pokerstars on 7th August I deposited $22.27 using my friend's credit card since my card doesn't work online due to my ...
Resolved
Resolved
Bovada Casino - Charging Extra Fees on Deposits
I have made multiple attempts to resolve directly with Bovada. I’ve made several $100 deposits via credit card. Each time I’ve agreed to the 5.9 ...
Resolved
€855
Resolved
Lord of the Spins Casino - Deliberately ignoring request for a deposit limit
Dear team, on the 21.06.2018 I contacted lordofthespins-support via live chat to ask for a monthly deposit limit of 50€ (As stated in their T&C ...
Rejected
$50
Rejected
Dunder Casino - Deposit of $50 still not credited into account
I recently signed up with Dunder Casino because they have a game available to play that I can’t find anywhere else (Sticky Bandits). I made a ...
Resolved
Resolved
Red Queen Casino - Unfairly blocking account and withholding balance
Hello I am < personal information removed > from Mauritius, i have registered an account with Red Queen Casino and i have made a first deposit using ...
Resolved
Resolved
Slot Planet Casino - Unfair Winnings Confiscation, Declined Deposit Refund
Slotplanet, who are powered by White Hat Gaming, are trying to confiscate the winnings I made using a cash deposit for a bonus. I was emailed by them ...
Unresolved
£75
Unresolved
14Red Casino - Illegally targeting UK customers
I had received numerous email from Casino 14 Red encouraging me to deposit with them. I did not recall opening an account with them but may have done ...
Resolved
£16
Resolved
BoVegas Casino - Took extra money from my debit card
they took £15.80 from my bank and denied they did it. i have screen shots of my account with both the bank and the casino. I also have the chat ...
Resolved
€200
Resolved
Megawins Casino - Unable to set deposit limits, giving misleading information
I joined this casino as it looked pretty decent- nice, clean layout and good welcome bonus. I searched the website all over to find a way to set a ...
Resolved
฿5,001
Resolved
1xslots Casino - My deposit amount still not credited after 2 days
i was deposit about 2000$ in that day but but my deposit of 5000.75thb was not credited to my account i was transfer money to 1xslots casino payment ...
Unresolved
€1,200
Unresolved
Campeonbet Casino - Not taking responsible actions to keep my account permanently closed
Hello, I would like to file a complaint towards Campeonbet casino. I tried to settle this via management of Campeonbet but they are not tempting to ...
Rejected
€100
Rejected
Mr Green Casino - Double payment and unable to play
First problem I'm new user of the mr green site, I deposited 50 euro with 100% bonus new user but 50 euro were subtracted twice from my PayPal ...
Unresolved
₹1,000
Unresolved
Indio Casino - Amount of 1000 INR not credited till date
On 14 th June I deposited INR1000 IN HDFC BANK as per casino instructions and sent mail to cashier enclosing copy ofICICI bank transaction note no ...