Planet 7 Casino - Been 5 months and still nothing

Shaheen Mohammed United States
posted on August 14, 2016.

Wish i could give 0 stars!!!I Have been waiting 5 months for my withdrawal!!! I contact them via live chat and am transferred to the withdrawal dept. They tell me its been escalated and is not being handled by the escalations manager Ally. And that I have to contact her and she is only available via email. So I email her and all I get back is an automated response telling.g me to be patient and how busy she is. I finally got a different automated answer saying they are waiting for an update from the processor. I am owed $940 and have been super patient but now I am really irritated.

Shaheen Mohammed United States
posted on August 22, 2016.

I have no received any status from the casino or your site. I am still pending payment

posted on August 26, 2016.

Hi Shaheen--

I'm very sorry for the delays and frustration you've experienced with this.

I've checked your account and I do see that your withdrawals were delivered to you (via FedEx), this past Wednesday. ;-)

All the best,


Shaheen Mohammed United States
posted on August 29, 2016.

Yes I finally received my money.

posted on August 29, 2016.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.