Ag Awards

Smart Live Gaming Casino - Withdrawal Request not acknowledged

Complaint Info
Disputed casino Smart Live Gaming Casino
Reason Delayed payment
Amount £ 508
Earns005013 United Kingdom Message
Posted on August 25, 2016

I have been a member of Smart Live Gaming since last summer and have used them on and off since that time. I attempted to withdraw most of my money from the account (I have £508.70 in there) at the end of July, on the 31st, but have not received either my money or an email acknowledging my request, nor a response to my complaint to them that they had not sent the money.

When going onto their site I am unable to use the Live Chat as it doesn't appear to be working and I have tried to call them but haven't had my calls answered, so naturally I am concerned as to why this should be happening. I would appreciate your help in resolving this matter and perhaps helping me to recover my £508.70.

My ID to access this site is Bald091

Sign up for +100 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy