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ZenCasino

GREAT 8.74
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

ZenCasino Review

  • Compatible on almost every smartphone and tablet
  • Large portfolio of games
  • Live chat support available
  • Games proven fair
  • Players from various countries restricted
General info & Latest Promos
Website https://www.zencasino.com/
Established 2017
Owner RR Investments N.V.
Casino Promotion ZenCasino: 150% up to €200, 1st Deposit Bonus

ZenCasino is an official online casino, owned by RR Investments N.V. The casino provides a selection of the world’s most popular exciting online games, betting experience and live casino. All games can be played instantly through a compatible flash browser, or accessed on the go, thanks to the fully compatible mobile casino. ZenCasino is licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Registration is forbidden to residents of certain countries, wherein laws prohibit the opening of said accounts. In particular, ZenCasino does not accept customers from the United States, Canada, the United Kingdom, Spain, France and Italy.

Virtual Games

Apart from the NetEnt, Playson, Microgaming, Pragmatic Play, Betsoft, and Evolution Gaming, players at ZenCasino will also find Tom Horn, Habanero, Endorphina, Booming Games and many more leading software suppliers. Some of the most popular video slots are Aloha! Cluster Pays slot, Gems and Stones slot, 5 Mariachis slotChicago Nights slot alongside many more releases. 

Even though online slots make up the largest segment of casino’s portfolio, there are also other variants to choose from. These include table game alternatives such as America Roulette, French Roulette, 21 Burn Blackjack, Mini Blackjack, and Baccarat Zero Commission. 

Also, players may find different types of video poker games like Jacks or Better, Deuces Wild, and All American.

Live Games

The live casino offers the option of playing table against real live dealers. More precisely, live table games include live roulette, live blackjack, live baccarat and live poker.

Mobile Gaming

Most games from the ZenCasino’s portfolio can be played on any suitable smartphone or tablet devices. The mobile site contains all of the most popular video slots and table games, as well as live games. All players need to do is choose their favourite releases to play, end enjoy them on the go.

Support

All players can contact ZenCasino’s Customer Support representatives via live chat, directly from the casino website. Live chat agents are available 24/7. In addition, the casino allows players to contact the sup/port via email/.

Security and Fairness

Ensuring the safety of personal information, payment details and any other information received is an absolute priority at ZenCasino. They employ security protocols, 128-bit, SSL data encryption technology, to ensure that all transactions, including deposits and withdrawals, are carried out in a totally secure manner. Their experienced security team will counter and prevent any suspicious activity, ensuring that no one can access players’ personal details.

Players can rest assured that they are getting a fair game at ZenCasino. More precisely, Random Number Generator determines the outcome of the games played. In the event of any discrepancy, the result showing on the gaming server shall be the governing result of the game. 

 

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ZenCasino Reviews by Players

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MaggieDD 3 reviews
Netherlands
Reviewed on August 27. 2019

LIKED

Genuine cashable bonus with reasonable playthrough on most slots. Quickest bank transfer ever from any casino I have played at. It was basically instant! Lots of slot providers and nice staff.
Iwan 4 reviews
Poland
Reviewed on August 9. 2019

LIKED

I like Zen Casinos games because they have lots of games that I can play. I say in a lit of my reviews that I like egyptian games because win a lot or maybe I'm just lucky I guess. I especially like the mobile version of this site because I don't see red too much. Red is too painful too look at. Most of all I don't lose much which is cool.

DISLIKED

I said awhile ago that red hurts my eyes. The color red and zen don't match if you know what I'm talking about. Also I cannot play on this site when I'm at home in Sweden. Why do casino sites do that huh? Won't that be easy to ask for? I just want to play my games. Same thing when I'm in Ukraine in one time I cant play there while I have my lunch break or something. It's really sad. There is one thing that I do not like about the mobile version, I cannot see most of the menu easily. It waste my time whenever I want to withdraw my money. That also I cannot understand, why does it take so long to get my money? I just want my winnings you know? Why does it take days? Do you guys have loyalty award or something when I play long enough then I can take my money in just one day?
ZENCASINO REPLIED ON AUGUST 9. 2019
Dear IWAN!
We are grateful for your review, because each player is important for us. To satisfy players request, we have reduced withdrawal pending time from 24 hours to 1-6 hours according to player's loyalty status. Details of ZenCasino Loyalty program you can find here https://www.zencasino.com/en/info/statuses .
Funds delivery time depends on withdrawal method. We offer to use payment systems with instant withdrawal time as well as withdrawals via credit cards and bank transfers.

Restrictions for some regions depend on Policy of direct games providers, unfortunately we cannot affect these restrictions.

ZenCasino website design developed by designers team. The perception of colours is quit individual and we are sorry for your negative opinion and discomfort about it.
We're always working to improve our services for the customers, and we will take into account your comments in the further development of our Casino.
oger334 1 review
Sweden
Reviewed on August 1. 2019

LIKED

Just started my account on Zen today. I got verified really fast - within 10 minutes.
A lot of different games to chose from and nice layout, really fast and helpful support in live chat!

DISLIKED

So far my experience has been only positive. Only slot provider im missing is ELK which is my favorite provider. Apart from that i have nothing to complain about so far!

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