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ZenCasino

GREAT 8.74
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

ZenCasino Review

  • Compatible on almost every smartphone and tablet
  • Large portfolio of games
  • Live chat support available
  • Games proven fair
  • Players from various countries restricted
General info & Latest Promos
Website https://www.zencasino.com/
Established 2017
Owner RR Investments N.V.
Casino Promotion ZenCasino: 150% up to €200, 1st Deposit Bonus

ZenCasino is an official online casino, owned by RR Investments N.V. The casino provides a selection of the world’s most popular exciting online games, betting experience and live casino. All games can be played instantly through a compatible flash browser, or accessed on the go, thanks to the fully compatible mobile casino. ZenCasino is licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Registration is forbidden to residents of certain countries, wherein laws prohibit the opening of said accounts. In particular, ZenCasino does not accept customers from the United States, Canada, the United Kingdom, Spain, France and Italy.

Virtual Games

Apart from the NetEnt, Playson, Microgaming, Pragmatic Play, Betsoft, and Evolution Gaming, players at ZenCasino will also find Tom Horn, Habanero, Endorphina, Booming Games and many more leading software suppliers. Some of the most popular video slots are Aloha! Cluster Pays slot, Gems and Stones slot, 5 Mariachis slotChicago Nights slot alongside many more releases. 

Even though online slots make up the largest segment of casino’s portfolio, there are also other variants to choose from. These include table game alternatives such as America Roulette, French Roulette, 21 Burn Blackjack, Mini Blackjack, and Baccarat Zero Commission. 

Also, players may find different types of video poker games like Jacks or Better, Deuces Wild, and All American.

Live Games

The live casino offers the option of playing table against real live dealers. More precisely, live table games include live roulette, live blackjack, live baccarat and live poker.

Mobile Gaming

Most games from the ZenCasino’s portfolio can be played on any suitable smartphone or tablet devices. The mobile site contains all of the most popular video slots and table games, as well as live games. All players need to do is choose their favourite releases to play, end enjoy them on the go.

Support

All players can contact ZenCasino’s Customer Support representatives via live chat, directly from the casino website. Live chat agents are available 24/7. In addition, the casino allows players to contact the sup/port via email/.

Security and Fairness

Ensuring the safety of personal information, payment details and any other information received is an absolute priority at ZenCasino. They employ security protocols, 128-bit, SSL data encryption technology, to ensure that all transactions, including deposits and withdrawals, are carried out in a totally secure manner. Their experienced security team will counter and prevent any suspicious activity, ensuring that no one can access players’ personal details.

Players can rest assured that they are getting a fair game at ZenCasino. More precisely, Random Number Generator determines the outcome of the games played. In the event of any discrepancy, the result showing on the gaming server shall be the governing result of the game. 

 

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ZenCasino Reviews by Players

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BonusBS 4 reviews
Western Australia
Reviewed on October 9, 2019

LIKED

Lots of good providers and options of games. No technical issues. Online chat prompt and speaking good English and most importantly, they honour what their T&Cs say in regards to withdraw processing time! I was very impressed. Tired of playing in other sites where they don’t follow their own T&Cs.
You are my favourite casino at the moment so I hope you guys keep improving. Well done!

DISLIKED

Not much to dislike, maybe cash back could be on real losses (wagered amount lost) and not on last deposit amount. The race should have more winners so to give more ppl a chance to place.
72Mach1 6 reviews
Western Australia
Reviewed on October 8, 2019

LIKED

Love this casino, great slot selection, easy, deposit and fast payout. Can't fault it.
If could change one thing it would be to have BTG's 'Donuts' slot on board. I miss that lot and can't find it at any casino at the moment.
Fiekie247 563 reviews
South Africa
Reviewed on October 1, 2019

LIKED

Zen Casino is operating under RR Investments N.V and is one of the good ones out there. They were established in 2017 but I only recently discovered their existence. They are a casino who seems to give a lot of bonuses away and the nice thing is there bonus does not have a max cash out. They seem to have faster withdrawal time frames as well.

The have slots from Netent, Play N Go, Pragmatic Play, Red Tiger gaming and many more. The also offer a welcome bonus of 100% on first deposit and all their bonuses has x40 wagering. Now I like the fact that real money and bonus cash are separate which means you can withdraw anytime you want. After I initially signed up I remember I verified myself immediately, which took less than 24 hours.

They have different deposit methods and you can still claim bonuses using e-wallets here which is a good thing. I claimed the 100% bonus and it was added to my profile. However, once your real funds are done you can only play 2 or 3 providers using bonus funds. You cannot touch, Netent, Play N Go or any other provider which makes it difficult for you to complete wagering.

Live support takes a short while to answer, but they are quick to respond after that and know all the answers and give straight ones too. Unlike other who refer you to terms or copy and paste text from certain pages to answer you.

I have made 2 deposits here but was unlucky. Although I am verified, I have not yet reach withdrawal stage, even with all the free coupons being offered for this site as well. I will deposit here again in future.

DISLIKED

The fact that bonus funds can only be used on Betsoft game and another bad provider. Utterly disgusted by this term. They use to allow Netent at least to be played with bonus funds, but that has been take away now as well.

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