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Maybe you won't achieve full zen here, but you will come pretty close to it. ZenCasino offers a pleasurable holistic casino and sportsbook experience; however, more withdrawal options and support languages would go a long way in rounding off the experience.
- Fast withdrawals
- Excellent selection of deposit options
- Few withdrawal options
- Low withdrawal limits
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ZenCasino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About ZenCasino
ZenCasino has been at AskGamblers for some time and has earned itself a great casino rating. This is also evident in the ZenCasino player reviews. These are real reviews written by AskGamblers members, and so far, the casino is highly rated.
The casino has a great reputation at AskGamblers, but it’s also been reviewed and approved at more affiliate sites, further cementing its record. You can view these accreditations by scrolling the foot of the casino.
You can also join their loyalty program when you become an online casino member. You will earn a player status and work through the levels to earn exclusive rewards and benefits.
If you want to choose a reliable casino, our expert review is below. However, you can also visit us in the forum if you have any further questions or if you’d like to speak to other real players who already have an account here. Don’t forget to check out the welcome bonuses too!
- E-Wallets 0-6 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 1-5 days
- Card Payments 0-6 hours
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Installments
Payment Information and Options at ZenCasino
You can deposit and withdraw at ZenCasino using a variety of payment methods, depending on which country you are from. It's also a crypto casino, supporting options such as Litecoin. There are fewer withdrawal options available, so when you deposit, check to see if the method you choose also supports withdrawals.
The minimum and maximum deposits and withdrawals have not been specified in the casinos terms and conditions, but this can be viewed in the cashier. The casino will allow you to withdraw up to €2,000 per day, €5,000 per week and €10,000 per month.
If you withdraw more than €1,000, the casino will need you to verify your account. You must send identification documents to help speed up the withdrawal process. The casino aims to process withdrawals as quickly as possible.
Games at ZenCasino
Apart from NetEnt, Playson, Microgaming, Pragmatic Play, Betsoft, and Evolution Gaming, players at ZenCasino will also find Tom Horn, Habanero, Endorphina, Booming Games and many more leading software suppliers.
These providers offer a variety of online slots, ranging in feature, themes, variance and RTP. So, you should be able to find games to enjoy.
Even though online slots make up the largest segment of the casino’s portfolio, there are also other variants to choose from. These include table game alternatives such as America Roulette, French Roulette, 21 Burn Blackjack, Mini Blackjack, and Baccarat Zero Commission.
Also, you can find different types of video poker games like Jacks or Better, Deuces Wild, and All American.
The live casino offers the option of playing table against real live dealers. More precisely, live table games include live roulette, blackjack, baccarat and poker.
ZenCasino's Commitment to Responsible Gambling
The casino promotes responsible gambling, and to avoid getting into gambling-related harm, the casino has several things in place.
You can set deposit limits. You can decide to set your own limits per day, week or month, and if you want to increase your limit, the casino will need to evaluate your situation first.
If setting limits is not enough, you can also self-exclude or limit your gaming time. You can select how long you want to do this, and once the time has run out, you cannot access the casino until your time limit is restored.
If you want to close your account, you must contact the casino, and if you need further support, the casino has listed the links to external organisations.
Customer Support at ZenCasino
If you need to contact the casino, you must register an account. Unfortunately, there are no methods of online chat if you are an unregistered user.
If you need help and assistance before you register an account, you will either need to email the casino to see if your questions have been covered in the FAQ section.
This is disappointing, and we hope it is something they will improve in the future.
Once you register an account, you can access more contact options, including live chat.
Complaints
Read the complaints other players have left for ZenCasino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Zen Casino is operating under RR Investments N.V and is one of the good ones out there. They were established in 2017 but I only recently discovered their existence. They are a casino who seems to give a lot of bonuses away and the nice thing is there bonus does not have a max cash out. They seem to have faster withdrawal time frames as well.
The have slots from Netent, Play N Go, Pragmatic Play, Red Tiger gaming and many more. The also offer a welcome bonus of 100% on first deposit and all their bonuses has x40 wagering. Now I like the fact that real money and bonus cash are separate which means you can withdraw anytime you want. After I initially signed up I remember I verified myself immediately, which took less than 24 hours.
They have different deposit methods and you can still claim bonuses using e-wallets here which is a good thing. I claimed the 100% bonus and it was added to my profile. However, once your real funds are done you can only play 2 or 3 providers using bonus funds. You cannot touch, Netent, Play N Go or any other provider which makes it difficult for you to complete wagering.
Live support takes a short while to answer, but they are quick to respond after that and know all the answers and give straight ones too. Unlike other who refer you to terms or copy and paste text from certain pages to answer you.
I have made 2 deposits here but was unlucky. Although I am verified, I have not yet reach withdrawal stage, even with all the free coupons being offered for this site as well. I will deposit here again in future.
The fact that bonus funds can only be used on Betsoft game and another bad provider. Utterly disgusted by this term. They use to allow Netent at least to be played with bonus funds, but that has been take away now as well.
Genuine cashable bonus with reasonable playthrough on most slots. Quickest bank transfer ever from any casino I have played at. It was basically instant! Lots of slot providers and nice staff.
I like Zen Casinos games because they have lots of games that I can play. I say in a lit of my reviews that I like egyptian games because win a lot or maybe I'm just lucky I guess. I especially like the mobile version of this site because I don't see red too much. Red is too painful too look at. Most of all I don't lose much which is cool.
I said awhile ago that red hurts my eyes. The color red and zen don't match if you know what I'm talking about. Also I cannot play on this site when I'm at home in Sweden. Why do casino sites do that huh? Won't that be easy to ask for? I just want to play my games. Same thing when I'm in Ukraine in one time I cant play there while I have my lunch break or something. It's really sad. There is one thing that I do not like about the mobile version, I cannot see most of the menu easily. It waste my time whenever I want to withdraw my money. That also I cannot understand, why does it take so long to get my money? I just want my winnings you know? Why does it take days? Do you guys have loyalty award or something when I play long enough then I can take my money in just one day?
Dear IWAN! We are grateful for your review, because each player is important for us. To satisfy players request, we have reduced withdrawal pending time from 24 hours to 1-6 hours according to player's loyalty status. Details of ZenCasino Loyalty program you can find here https://www.zencasino.com/en/info/statuses . Funds delivery time depends on withdrawal method. We offer to use payment systems with instant withdrawal time as well as withdrawals via credit cards and bank transfers. Restrictions for some regions depend on Policy of direct games providers, unfortunately we cannot affect these restrictions. ZenCasino website design developed by designers team. The perception of colours is quit individual and we are sorry for your negative opinion and discomfort about it. We're always working to improve our services for the customers, and we will take into account your comments in the further development of our Casino.
Just started my account on Zen today. I got verified really fast - within 10 minutes.
A lot of different games to chose from and nice layout, really fast and helpful support in live chat!
So far my experience has been only positive. Only slot provider im missing is ELK which is my favorite provider. Apart from that i have nothing to complain about so far!
I found this casino a couple of weeks ago and decided to give it a try because I was in search to find some new main casino and it fastly became one of my favorites for sure, they are preferably new casino running for 3 years so I was a little skeptic in a start and went straight to do Verification Processes by contacting live support and asking them everything I need to know , and they were very helpful since the first second explained to me everything I need to upload and manually opened my verification tab in around 5 minutes after which I uploaded everything and it was confirmed in about 15minutes so big props for them for having great support.
The casino site itself is running like a charm it was an amazing experience playing the slots from most popular providers along with enjoying nice site design while browsing which game should I play oh let's not forgot that they offer Google Authenticator Protection which you can set up on your account and protect yourself.
Their deposit promotions are actually amazing because they separate real money from bonus money and you are only required to wager the bonus 45x without playing (Bonus) section games specifically and not worrying about losing real money in the process. They gave me no deposit bonus too first time I signed up so they take care of new players too and giving them a chance to try out the site before they make deposits plus bonus are fully cashable if you complete the requirements.
The last thing I would like to add on and what caught my attention is their Tournament page who always has high prizes and looks really fun and will try it definitely in the future.
Site design is kinda childish with having mix purple and red color and I don't like it personally would like if there is an option to just change the layout having it black or something like that maybe there is but I was exploring for quite long and couldn't find it.
There is a lot of games that say that they are restricted in my country and found it as a big problem because I don't get those messages at all but they do not forbid VPN usage so you can just go to Opera and play without any problems.
I play casino, and, much more than often, roulette. I can say, out of my experience, that this casino is very good. The support is really friendly. And, there are several possibilities for deposit. I am an ict engineer and, I can only advice you to try this casino. You will have the same nice experience I am doing now. Without forgetting to say that the deposit and withdrawal are really fast.
Everything is ok. I cannot say nothing of negative. Until now, my experience is really positive. My hope is that will remain so..I was playing in other casinos, where it was very easy to see they were manipulated the RNG. Here, so far, those things do not happen.
Awesome casino that I have come into contact with. They are spectacular the support is very friendly with customers and on the target when U require an problem with an bonus or what ever the case might be. They have so many different types of casinos softwares to be chosen from and have a verity of depositing and withdraw options witch makes the casino important. The withdrawal times is most likely just the same as most casinos and the document verification process is very simple and easy to get response on. The registration process is the fastest I have came across so far on my online gambling years and when I have the opportunity to recommend it to then I will surely make it happen so they also join us and have a big party
The waiting time for a withdrawal. And I found it very difficult to find my withdrawal in the menu on my mobile. Sometimes the website was a bit slow. Players from various countries restricted.
The support is friendly and helpfull and there is alot of games on the site, the site looks nice and its easy to use. I like the way you can search games by providers and also that there is alot of games to play while doing the wager. The live chat answers fast and they are helpfull
I really like this casino great variety of games lovely customer service, currently waiting for my withdrawal to be processed hopefully doesn't take to long to receive
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Love this casino, great slot selection, easy, deposit and fast payout. Can't fault it.
If could change one thing it would be to have BTG's 'Donuts' slot on board. I miss that lot and can't find it at any casino at the moment.