Review This Casino
Share your thoughts with other playersAI-Generated Summary of Our Player Reviews
Players expressed frustration over misleading communications regarding winnings from raffles, which undermined their trust in the casino. Additionally, concerns were raised about slow customer support and the lack of a loyalty program for regular players.
Top Reviews From Our Players
24/7 and qualified support work, interesting web design and logical interface. Really huge selection of games and slots. Fast withdrawal process and also simple system for beginners.
I like deposit bonus system. You can get bonus even for 4th deposit. And I'm waiting my birthday - huge deposit for only 10 euro!!
There is nothing negative to say. Waiting for new offers.
Interesting casino. I liked the selection of slots and live casinos. Credited bonuses for the first deposit. Qualified support.
In general, everything suits at the moment. Site design is not the best.
Good casino with huge selection of games and sportbets. Mostly played slots even wager one of bonuses, also made some bets on sport. Especially liked fast withdrawal - after talking to support they made withdrawal within couple of hours. Will continue play there
It's been about 2 months that I am using ZenCasino. The first thing I liked - account verification took just 10 minutes and there was no need to wait, that is fantastic I believe. Secondly, they gave me a wonderful birthday bonus !! Plus when I had any questions I was helped by a support - didn't have to wait even 5 mins. So all in all they gained my trust and favor.
Nothing bad I can say about them. Keep up the good work!
I registered about a week ago at Zen Casino and was pleasantly surprised. There are a lot of games. I like their site and also organization, everything is understandable and logical. Easy to find quickly what you need. + great bonuses system. And the last item is the brilliant support work. My problem was solved highly fast. Great job.
And I separately want to note that it’s extremely easy to withdraw money. Respect)
Great casino I am playing since many days, no withdraw problem, best slots to play like netent amatic and good response from operator within minute. Best online casino for roulette, black jack and many and the most important thing we can play in this casino using vpn this is first casino who providing vpn access.
Many games , good support. . Lots of bonuses , however it is very difficult to wager any of them.
After i have won some money suddenly luck left and i had to do around 300 spins on every single game to win freespins, when before it wasn't happening. Maybe there's something wrong with me or is it a bit strange ?
ZenCasino is really good casino that today Would recommand to everyone!
The first good think is that the support is really nice and they are really fast also I did not wait for answer more than 2 minutes
Second thing is that the payment is process within max 24h
Slots are working smooth and without any problems
They got really good promotions on first 3 deposits,
There is no really big things that I Would dislike about them,
Maybe few more providers like Big Time Gaming or or Plan and Go
Dear LUKISS77, You are welcome to play provider Play'n'GO at our casino, this provider is available from 5 March. Kind regards ZenCasino team
Very good casino! A large number of bonuses. Operational support. Quick conclusion. I highly recommend!
Good casino for instant withdrawl and first time this casino is giving vpn play live games are good and many slots are there to play
Great casino with lots of slots and friendly support.
Especially pleased with the fast payouts than can not boast 99% of online casinos.
Great service! I really enjoyed big selection of games, as well as the fact that the website loads very fast. Overall had a very positive experience.
Creating a account is easy using facebook.
Nice layout and they have all casino games i can think off. Deposited twice and made a nice profit. Verification is fast and without any problems. Payouts are within a day and no staling or problems.
I have no dislikes. Just a fair and square casino.
Won 1300 eur.
After talking with customer support, Withdraw of funds made instantly.
Cant log in because i have forget my username and password. Password reset doesnt work, cant get new password.
I cant contact live chat because im not log in. I have send 2 email To support but havent got any answer.
I have 400€ withdraw waiting.
Dear Client, You received your withdrawal 400 EUR in standard time - two days. Unfortunately, you was registered by 1-click method and didn't attach any e-mail or mobile, so we couldn't help you with log in or restore password. Kind regards, ZenCasino team
Quick verification, a good selection of games. neteller as deposit method
very slow withdrawal .
Withdrawals reviewed, approved or denied more than 2 business days
responsible gambling . they dont close your account, if you have more than 0.00 e on balance. I have 0.02e in balance, and they dont close y account, because i have "+" balance.
with a bonusmoney you can play only in 20 netent slots
Stay away from this casino
Quick verification, almost every provider. The layout is nice and many deposit options
Stay away from this casino or don't accept any bonus. Though the verification was very fast and they have lots of games, when u deposit with bonus, its not like any other casino. You need to wager 45 times and if you do the take the winning and leave you with 100 use only. That's what happened with me. The rules are not stated anywhere, they just mention 45 times wagering. No live chat (hello its 2018), and the fullscreen in most games is not working. My screen is black.
Dear Client, We truly sorry about your disappointment. We are working to make better our platform. Bonus Wagering Requirements are described at our web-page clearly, without delusion and fraud. Now we have live chat every working day 11.00 - 24.00 UTC+2 hours, Ticket support 24/7. Kind regards, ZenCasino team
Players appreciated the well-organized and easy-to-navigate platform, along with a strong selection of games and providers. Many highlighted the fast payouts and responsive customer support as significant advantages of ZenCasino.