Spin Station Casino

Item: Spin Station Casino
Rating: 8
Author: Sharon D.

Spin Station Casino

Welcome Bonus

50 Bonus Spins

18+. New players only. Min. deposit £20. Welcome Offer is 50 free spins on Big Bass Bonanza on your first deposit. To claim the free spins you also need to wager a minimum of £10 of your first deposit on slots. Free spins must be used within 72 hours. Winnings from free spins credited as cash funds and capped at £100. These cash funds are immediately withdrawable. Affordability checks apply. Terms apply. Please Gamble Responsibly. www.begambleaware.org.

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Our Rating CasinoRank

8/10

CasinoRank

Player Rating 42 reviews

6/10

42 reviews

Complaint Response 21 complaints

2 days avg. 21 complaints

Spin Station Casino: My Expert Opinion

Editor's View

Spin Station Casino looks plain, but don't let that confuse you as there is a decent number of games available. With plenty of bonuses, VIP section and good support, you can join Spins Station and, well, spin the reels!

By Sharon D.

What we like

0-24 withdrawal timeframe
24/7 live chat
Excellent selection of games

What we don’t like

High bonus wagering requirements

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Spin Station Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

http://www.spinstation.com

Established

2016

Licences

Malta Gaming Authority

Company

White Hat Gaming Limited

Affiliate Program

Casimba Affiliates

Languages

English, Finnish, Norwegian

Casino Type

Instant Play, Mobile, Live Casino

Deposit Methods

Bank Wire Transfer, Maestro, MasterCard, Neteller, Paysafecard, Visa, Skrill, EPS, Neosurf, Sofort, MuchBetter, Rapid Transfer, Apple Pay, Interac, PayPal, Trustly

Deposit Fees

Withdrawal Methods

Bank Wire Transfer, Maestro, MasterCard, Neteller, Paysafe Card, Visa, Skrill, Rapid Transfer, MuchBetter, Interac, Apple Pay, Trustly, PayPal

Withdrawal Fees

Withdrawal Limit

EUR 5,000 per week

Currencies

Australian dollars, Canadian dollars, Euros, British pounds sterling, Norwegian kroner, New Zealand dollars, US dollars, Brazilian reals, Indian rupees

Pending Time

24-48 hours

Withdrawal Times

E-Wallets 0-24 hours
Bank Transfers 0-72 hours
Card Payments 0-72 hours
Weekend Cashouts No
Progressive Jackpot Wins None

Game Providers

Games Global, NetEnt, NextGen Gaming, 1x2Games, Leander Games, Quickspin, High5Games, Play'n GO, Red Tiger Gaming, Wazdan, Stakelogic, IGT (WagerWorks), Nolimit City, Relax Gaming, Eyecon, Skywind Group, Pragmatic Play, Hacksaw Gaming, Iron Dog Studios, Cayetano Gaming, Pocket Games Soft, Evolution Gaming, Push Gaming, Kalamba Games, Revolver Gaming, Probability, 2 By 2 Gaming, Fantasma Games, Slingo, Ainsworth Gaming Technology, Felt Gaming, Apollo Games, Sthlm Gaming, Swintt, NetGaming, Playson, Adoptit Publishing, Magic Dreams, Meta GU, Fuga Gaming, 4ThePlayer, Asylum Labs, Storm Gaming, Imagina Gaming, Live 5 Gaming, Touchstone Games, Spieldev, Games Warehouse, Electric Elephant, SUNFOX Games, Sigma Games, Northern Lights Gaming, Big Time Gaming, The Games Company, Reflex Gaming, Concept Gaming, Wild Streak Gaming, YoloPlay, BlaBlaBla Studios, Light & Wonder, Blueprint Gaming, Inspired, Elk Studios, Nyx Interactive, Thunderkick, Just For The Win, Spinomenal, Lightning Box, SYNOT Games, Merkur Gaming, Realistic Games, Spearhead Studios, Gamevy, Gaming Corps, AGS, Foxium, Snowborn Games, Crazy Tooth Studio, Chance Interactive, Golden Rock Studios, WMS, Red Rake Gaming, GreenTube, ReelPlay, Rabcat, Barcrest Games, BGaming, Tom Horn Gaming, Endemol Games, Oryx Gaming, Reel Time Gaming, Leap, Slammer Studios, Red7 Slots, Bally, Shuffle Master, Authentic Gaming, Air Dice, Peter & Sons, Betdigital, Spinmatic Entertainment, Avatar UX, Old Skool Studios, Ezugi, Rogue, Octoplay

RTP

Not stated

RNG Tested

Progressive Jackpots

Game History Feature

Deposit Limit Tool

Yes

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Yes

Self-Exclusion Tool

Yes

Cool Off/Time-Out Tool

Yes

Reality Check Tool

Yes

Self-Assessment Test

Yes

Withdrawal Lock

Yes

Self-Exclusion Register Participation

Gamstop

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Suggest an edit

General Information About Spin Station Casino

Spin Station Casino is straightforward from the moment you enter it: the design is clean and light, and the games lobby can be accessed right from the homepage. The bonus range is impressive, too, and the loyalty program brings additional perks. At this online casino, the interface and support are available only in English and can be played on mobile devices without downloading additional software.

Spin Station is fully committed to the principles of responsible gambling, which you can read more about in the casino review below.

Payment Information and Options at Spin Station Casino

The choice of casino payment methods at Spin Station is more than broad: a solid selection of payment cards and e-wallets should cover most players' needs. Additionally, bank wire transfers are available, as is Interac for players from Canada. If you're looking for a crypto casino, you will have to search further, as Spin Station doesn't support crypto payments.

The minimum withdrawal is set at €20 while the weekly limit is €5,000; the casino, unfortunately, doesn't state the monthly or daily limits.

As for deposits, the minimum deposit that will qualify you for the welcome offer is €20; the maximum deposit isn't stated, and since it's usually different for all banking solutions, you should check the figures with support.

Customer Support at Spin Station Casino

We've discovered that Spin Station Casino works to give players prompt assistance with any issues. Their live chat service is open 24 hours a day, 7 days a week, enabling players to connect with a real person in a matter of seconds. Players can also reach Spin Station Casino by email.

Games at Spin Station Casino

Few casinos have a game selection as diverse as Spin Station Casino. Players here have access to hundreds of casino games from various providers, from the biggest names in the industry to independent studios. Spin Station Casino also makes it easy for players to find the game they want with several browsing features.

Players looking for slots can enjoy a variety of bonus features and themes at Spin Station Casino, including recent releases and classic, evergreen titles.

Members of Spin Station Casino can access many of the games on the go. The casino's mobile version automatically loads whenever a player visits the casino's website through a smartphone or tablet. The mobile interface is similar to the desktop version; the only real difference is the touch-based UI.

Finally, Spin Station Casino provides members with a real live dealer experience. Members can visit the live casino at any time to enjoy multiple kinds of Live Roulette and Live Blackjack at any time of the day.

Spin Station Casino's Commitment to Responsible Gambling

The casino license obliges all licensees to adhere to strict responsible gambling principles, and Spin Station respects them.

The casino offers a broad range of tools and an extensive list of tips on how to control one's gambling, as well as a comprehensive list of outside organisations dealing with problem gambling.

Spin Station Casino Bonuses

Check out other Spin Station Casino Bonuses and pick one that suits your needs.

Discover all bonuses

Welcome Bonus

200% up to 20000 NOK + 20 Free Spins, 1st Deposit Welcome Bonus

Minimum Deposit 200 NOK

Wagering Requirements 35x(d+b)

Bonus Percentage 200%

More info

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T&Cs Apply

Welcome Bonus

200% up 2000 CAD + 20 Free Spins, 1st Deposit Welcome Bonus

Minimum Deposit 20 CAD

Wagering Requirements 35x(d+b)

Bonus Percentage 200%

More info

Claim bonus

T&Cs Apply

Welcome Bonus

100% up to €2000 + 20 Free Spins, 1st Deposit Welcome Bonus

Minimum Deposit €20

Wagering Requirements 35xb

Bonus Percentage 50%

More info

Claim bonus

T&Cs Apply

Match Deposit Bonus

75% up to €500 + 30 Free Spins, 3rd Deposit Bonus

Minimum Deposit €20

Wagering Requirements 35x(d+b)

Bonus Percentage 75%

More info

Claim bonus

T&Cs Apply

Match Deposit Bonus

50% up to €500 + 50 Free Spins, 2nd Deposit Bonus

Minimum Deposit €20

Wagering Requirements 35x(d+b)

Bonus Percentage 50%

More info

Claim bonus

T&Cs Apply

Complaints

Read the complaints other players have left for Spin Station Casino. Learn more about complaints.

Show all complaints

Submit complaint

No available withdrawal methods

Hi,

I registerd yesterday at Spinstation (where it shows many options for deposit etc). And i saw it had MGA-license, so i thought ohh well must be a decent site. It took 1 second to deposit money with VISA.

After playing for a while i decided that i want to withdraw the reminding funds, when i got to "withdrawl" there is ZERO options for me. Is that even legal? Look attached picture. On "withdrawl method": it says "new bank information", BUT heres the funny part.. Spin Station has disabled bank transfers... It says in red text when you try to withdraw, meaning.. there is zero options for you to withdraw money. Attached picture with red text says bank transfer is disabled.

So.. Since there not a single option for me to withdraw money (but multiple when wanting to deposit LOL), i had to contact support. Support could not help me and told me i need to speak with the "accounting team" the next day or they could "escalate" the issue, but it would take 24-48 hours to get an answer. So i waited to the next day and contacted support again, this time support said accounting doesnt speak with customers. When i said bank transfer is disabled on their site, i was asked to wait 20 minutes for an answer. Then they wanted me to come back later to speak to a Norwegian and they closed the chat. After contacting support trough email, i found out there are two options Ezeewallet and LuxonPay (scam options? these two options does not even show up at their site and both apps has 10k downloads in Play Store.... with 10$ withdrawl fee to bank + takes 3 days). They wanted me to deposit even more money with LuxonPay or Ezeewallet then try to withdraw with one of these options? like wtf? Why would i deposit more money when there is zero options to withdraw it in "withdrawls"? This has been the utterly most worst times ive ever had at any site.

Unresolved

Pending withdrawal for almost three months

So my withdraw is peen pending over two months now. I play this casino first time 9.9.2020 and I won 3067 euros. After that I verify my account immediately and everything was okey. I been asking about ten times now their customer service why my withdraw is not accepted and all they said to me is that they have some security check going on. Now it is been over two month and it seems that they are not going to pay me my winnings.

I need help!

Resolved

€3,067

Withdrawal stuck in pending status for too long

Hi All,
13.07 i have deposited money into spin station casino after few hours of game play i have collected £430 which i have submitted for a withdrawal and after that i have received message that it will be pending for up to 48h, 15.07 my withdrawal was still pending so i have reached out to the support team on live chat, delayed withdrawal has been escalated to relevant department and i was advised that i will receive feedback asap. From that momement i havent received any communication what so ever, i ve tried speaking with support on chat but without results, they just keep saying please allow some more time this matter is being dealt with, today 19.07 week after i have submitted my withdrawal for processing it is still in pending section, no email communication from spin station casino and no explonations. As per casinos policy withdrawal should be pending for not longer than 48h and in this case they are not even able to provide accurate status of the withdrawal.
Please help me out!

Resolved

£430

Unable to verify my documents -

Hello, Hoping you can help me resolve an issue - I deposited 1600€ with spin station and when I withdrew 3000€ I have been asked to verify my account (I have no issue with this process - I fully understand this is part of the KYC policy across all financial companies) I have sent, passport, drivers licence, birth certificate (x2) two utility bills both dated within the last 3 months, Casino still cannot validate me. I have ran out of ID and bills so I am now at a loss as to how I can satisfy their policy. with banks and government agencies my passport and utility bill has been sufficient. can you please assist me.

Resolved

Winnings not be payed yet

I won 200 pounds on the 7th april and they said it was payed into my bank on the 10th april so i whent to my nationwide bank and it was not there i went on live chat and they said it was execued on the 12th april what ever that mean they said to go back to my bank and get them to give me a bank statment from the 10th april to the 18th april and email it to complants team for them to look into it which i did and never heard a thing back from them so back to live chat again they ask me to go back to my bank as it was in my bank and also get them a statment this time from the 5th april to the 24th april and my bank to do a further trace which my bank did do and nothing there email that to them still no reply so back to live chat again they said it was payed into an old card number they had for me which was out of date march 2017 then they said it was payed into the bank account i deposited with wich is the card i have now . So i still havent heard from them my bank has done a further trace and nothing in my old card or my excisting 1 they have went as far as they could go and no 200 pounds has been payed to eny of the bank card numbers

Resolved

£200

Applying withdrawal limits not specified in their terms

I stumbled upon spin station through google, they had the games i like and so played for a while. This time i fortunately got lucky and won around £22K, which i was very happy about with a wedding to pay for quickly approaching. I came to withdraw this money and it turns out that there is a withdrawal limit imposed on the account of £5k which they raised to £7k I checked the terms and conditions and there is no mention of this withdrawal limit anywhere in there terms in fact quite the opposite as below: Withdrawals 9.3 • Should you wish to withdraw some or all of your balance you may select how much you wish to have paid back. The customer service agent on live chat called Hayley confirmed that there is no mention of a withdrawal limit on the site or in the terms, however there are "internal processes". I completely understand why they might try and impose such a limit, but i know what im like and i will spend that money if it remains in the account , it wont be life or death, but id just rather not. My point is with no mention of this limit this is misleading customers, furthermore in the terms it clearly states that they can repay ALL funds and i would quite like the funds in my account rather than in spinstation.com and i believe there is no legal reason for them not to process the full withdrawal. Thanks for your help

Resolved

£22,000

No communication and no withdrawal

Hi, I made a withdrawal on the 29th December 2017. It is now the 9th January and I have not received my money. No communication although I have emailed 8 times and used the live chat twice. I am only receiving generic answers copied and pasted from them. I send all documents on the 29th - and more on the 30th. I am at a loss of what to do now. No one will help me or tell me what’s going on. I am locked out of my account without any explanation. Please can you help me chase this up as I am getting absolutely no where.

Resolved

4 days after submitting ID documentations and not yet verified yet

Submitted all the required ID documentations on Sunday the 6th of August and now the 11th of August and still my account is not verified yet and therefore my withdrawal cannot be processed. Received an email from them back on Sunday the 6th of August saying they have received my ID documentations and they wrote it will be acted within 48 hours. It has been more than 96 hours now and still no actions.

"Thank you for contacting Casino Support, we hope that you are well.

We are pleased to confirm that your documents have been received and sent to our Accounts department for verification. Please allow up to 48 hours for your documents to be reviewed.

We trust that we have been of assistance, but do not hesitate to contact us again should you have any further queries.

Have a great day!

Kind Regards,"

Resolved

$2,000

Purposely delaying verification process

Hello, I made my first withdraw on spinstation on 27-5-2017 and received a message for verification documents to send. I have send the documents the same day and in their terms it should take max 48 hours to verify the account after they received the documents. on 31-5-2017 early in the morning i received finally an answer that 1 document is older than 3 months and they need another. ( in the mail it said nothing about the 3 months rule, but okay i've send a new one right after it.) Every day i send emails if the verification is finished and everyday same respone "apologize for the delay" or "sorry we have a slight backlog" And this is not acceptable, if i don't follow their rules i have a big problem, but they can use these delaying tactics without problems. Every day i also ask in livechat why it take so long and everytime they say something else. "tomorrow they will get back to you" tomorrow the relevant department will contact you and you receive a notification that the account is verified" And today i received this response in livechat, "Thank you for holding. My accounts team has advised that one of our hosts has already escalated the account verification matter today and they are busy sorting the matter out with priority, we apologize once again for the delay but they were experiencing a slight backlog for the weekend passed. " But i don't believe them anymore, and hope you can help me to resolve this case. Kind regards, Steven

Resolved

€2,900

Waiting for my money (1 week)

They don't send my money, it's still in pending period now for one week. Did make a withdrawal on 24/05/2017 01:33. My documents were verified on 24/05/2017 12:14 (received a confirmation mail of it) Spin Station keep saying: "All withdrawals at our casino will remain in a pending period for approximately 48 hours." But now, a week later and the withdrawal is still in pending period. Received on different days "The Process should be moved to accepted tomorrow." But no changes the next day at all. :(

Resolved

€3,500

Spin Station Casino Complaint Stats

Resolved 19 / 20

Avg. Amount $2,962

Avg. Complaint Duration 8 days

Avg. Response Time 2 days

Review this casino

Share your thoughts with other players

Player Rating

6/10 ● 42 reviews

Top reviews from our players

degenr1gen

3 years ago

1/10

There is nothing to like about this Casino. Take it from my and many others experience and never register here. You won't be able to take out any funds.

This is the absolute worst, scammy casino I've ever played at. Takes your money in seconds, has zero withdrawal options after registering while advertising for like 20 different options before registering. This is a horrible site with worst customer support (live support) I've ever talked with. STAY AWAY, trust me! do not deposit any money here, you are better off burning them.

philthyslots

5 years ago

10/10

Great site huge assortment of my favourite slots, hit a lovely win on captain venture 75p win and i gambled it to £900!!! I nearly threw up on my computer, wagering requirement is achievable and not excessive, will be playing here more often. See you again as soon as my money clears.

Phil AKA philthyslots

I pre-empted uploading my documents but it does say that I'm verified? I'm hoping it's verified by a sister site? In all honesty no other problems in my eyes.

bocchi75

6 years ago

9/10

Love this site! I have not won anything big (yet!) but find the games exciting good, chance at getting bonus and friendly staff when needed to ask question.

That I have not won big yet lol. Would like to know the name of person who wins the jackpots if they gave permission for this which I feel would be ok as we have user names not use our real names :)

Hi BOCCHI75, Thanks for your review... Its great to read that you are enjoying our site. We will pass all your comments to the relevant department. Have a great week! Best, Spin Station Casino

Spin Station Casino 6 years ago

betangel

7 years ago

1/10

Nothing, couldnt play anything, there was a bug that stopped my account from playing.

Hard to withdraw money.

Bad support that dont answer the question

Terrible support, bad place to play, they have a withdrawal limit x amount for 7 days, so if you exceed the amount, you have to wait. Also blocked my account so I cannot withdraw the rest amount left.

To make it short, Easy to insert money but hard hard to withdraw, they want us play all the with the money instead.

Stay away

Hi BETANGEL, Thanks for taking the time in writing this review. We take very seriously the experiences of our customers, this is why we have sent your details and comments to the relevant department. We hope they can help you further. Kind regards, Spin Station Casino

Spin Station Casino 6 years ago

Flutter

7 years ago

9/10

Good selection of games
I have won numerous times
Good customer service and account managers on hand.
I have to say I’ve read many negative reviews on other sites, so I was wary when I withdraw a big payout of 17000.

I sent them all my ID straight away, waited 2 days and no communication and was very worried, to my surprise on the morning of the 2nd day the money was in my account with no problems at all.

All other withdrawals are also in my account by the 2nd day, so that is pretty fast.

Do not like the pending withdrawals, I prefer not to have the option of pending withdrawals.
Don’t like bonuses with massive wagering requirements.

Hi FLUTTER, Thanks for posting your feedback. We are glad to read that you are happy with our efficient support team. We work hard to always be ahead of the curve in online casino services. Regarding your comment on the pending withdrawals and wagering requirements, we are afraid this is standard industry practice. Please feel free to reach out to our support team, we would love to learn more about your personal experience and be able to assist you further. Kind regards, The SpinstationTeam

Spin Station Casino 6 years ago

jameswinareview

8 years ago

8/10

They have many different providers and BTG they would be complete with play n go. And a couple of more. They have instant chat. And I get good promotion so that's why I play here.

The chat at times when you ask question reply to something that you didn't ask. Many of times this happends. And it's so wrong. Also the spins have cap when you complete them. And have a further cap after waggering. But it does not say in terms that the spins are capped twice. And they are as explained. No trustly withdraw. If there was cap on the spins it would be 9/10 and highly reccomend

Hi JAMESWINAREVIEW, Thanks for your review, we appreciate the nearly 10 green stars that you have given to us! We are also happy that you are enjoying our platform’s games 😊 Regarding our live chat team, we will escalate your comments to the relevant department since we take seriously our customers experience with our internal divisions. Have a good week, Spin Station Casino.

Spin Station Casino 8 years ago

daenyboi

8 years ago

9/10

Wide selection of games, only though im addicted to BTG and Bonanza they got it.

Give some good promos occasionally.

Usually faster withdrawals then stated by Cadell Casinos to hold for 2 days*

Can adept to the market better with alot of casinos out there today offers faster and faster withdrawals, missing withdrawal option to Trustly but i can deposit with it.

Hi DAENYBOI, thanks for giving us 9 green stars!!! Regarding our withdrawals process we must say that we obey the relevant regulations and once a customer requests their first withdrawal, we have several days to request their ID, check that everything is ok and release the withdrawal. This process is not only to protect us but also to protect you, our customer. Once this process is done, the following withdrawals are much faster :) Thanks for the review! Have a good weekend, Spin Station Casino

Spin Station Casino 8 years ago

vinny47

8 years ago

1/10

Lots of games.
Good welcome bonus.
Easy to navigate.

My experience with customer service has been a bad one. I raised a gameplay issue with live chat who escalated the matter. After 2 weeks of asking for an update and receiving nameless generic replies I finally received an answer which had nothing to do with the issue raised. Good luck if you need something sorting out.

Hi VINNY47, Thanks for taking your time to let us know about your experience in our casino. We take really seriously our relationship with our customers and reviews like yours are really helpful. We are glad that you like the site, our selection of games and that you like our offers 😊 We have passed your comments about your experience to our customer service department. We will investigate this further. Have a good day. Regards, Spin Station Casino

Spin Station Casino 8 years ago

fb_1094382613966277

8 years ago

8/10

Great selection,great bonus(added bonus of showing how far are),live chat, says 48 hrs withdrawal process time but was done in 24( great plus, as all guilty of that reveresal)

Hi ARRON R. Thanks for giving these amazing green stars! We are pleased that you enjoy playing on our site 😊 Have a great week! Thanks, Spin Station Casino

Spin Station Casino 8 years ago

Bomber12

8 years ago

8/10

Have been playing Spinstation for a while, never had any luck until Friday night. I had a bit of a hot streak on eye of the hours 50p bet payed me out 160 pound. I then started on danger high voltage on a 1 pound bet and was getting some really nice hits in the base game like £120 and 200 pound with features coming in quite regularly.

In the end i cashed out 900 at Friday night around midnight. It has now gone from pending Sunday morning so roughly 32 hours and didn't have to verify as I was verified by there sister casinos.

Overall great casino.