YoyoCasino

Return my winnings. I am very sad that yoyocasino.com is treating its players so poorly and not giving me my winnings. For about 3 months, I have not been able to log into my account. Every time I try to log in, an error pops up. I have written to the support email dozens of times but have not received a single response.

In the live chat, they constantly promise that they will contact me via email, saying that I need to complete verification, but they have never sent any requirements for this verification. This is just mockery. How can you treat your customers like this?

Every time I write to support, I get the same response: "We will contact you by email soon." At some point, I thought that maybe they had the wrong email address. I clarified through the live chat, but they referred to player confidentiality and explained nothing. In general, everything is as usual: no explanations and some empty responses.

I cannot log into my account, I cannot withdraw my winnings, and the casino is not helping to resolve this situation. It feels like they just don't care about their customers. You can simply send the requirements needed for verification instead of giving those "promising" responses.

This is disrespect and complete disregard for the problems of their players. I am so tired of this. Return my winnings and stop this madness!

Everything is great. Very good games, great communication with the caliper. In my opinion, this is one of the best casinos in the world. I only play this casino.

There are no flaws in this site. I think it is designed very carefully with everything in mind. I recommend this site because it has no glitches. I enjoy every minute while playing this casino.

It is just a six for me. I do think they still have a lot of work to do on this one, and I can say that there is a lot of effort given when it comes to the better layout as well. This has been a consistent trend for this site and I give them a lot of kudos for it. One can say that they really did a great job to work out on it at this point in time as well. Some would even put up a lot of time in this site for its simple design.

You can even consider the overall look and feel of the site for a change, but I think what plays a huge role in this site’s poor results is the lack of key games to choose from.
Everyone wants to have a wide variety of games to play and I am so sure that everyone of those people who want to enjoy their casino experience would want a lot of options, not the ones that are very limited and easy to finish than usual.

I can say about this casino that its website is clear, has a lot of games and fast on-line service I highly RECOMMEND.

There are also disadvantages, unfortunately, and one of the biggest ones is the lack of no deposit bonuses which I think encourage players to visit the casino's website. I think it will change someday.

I'm currently playing at Yoyo Casino and so far so good. The games' portfolio is remarkably well decorated, the bonuses aren't bad though they could add a little bit more and the user experience is generally fine! Nothing to complain at the moment :-)

YoyoCasino

April 27, 2021

Dear Player,

We appreciate the time taken to provide feedback about our casino.
Please, be sure that our services will only improve in the future!

Best regards,
Yoyo Casino

They do have a nice selection of slots and a nice welcome offer. There is really nothing else positiv that i can say about this casino. I have had problems with that group before...

I made first deposit there when I tried to play a slot half of the slots where not available or missing. Other slots where not loading and when I managed to load a slot then everything was lagging. I have had similar problems with other casinos of that group. I closed my account there and thats it. Its a shame that this is called "gambling". I have lost most of my balance because slot froze and I had to reload the slot or play a different slot because of the horrible lag, I really would like to know why outfits like this are listed here at askgamblers....

I'm currently playing at Yoyo Casino and so far so good. The games' portfolio is remarkably well decorated; the bonuses aren't bad though they could add a little bit more and the user experience is generally fine! Nothing to complain at the moment :-)

The 3 stars is for the many providers and their friendly live chat, and that it used to be a cool place to play.
Its not the first time another casino behaving strange, but never YoyoCasino before.
It makes you wonder.

I dislike that when following their promotions, and make deposit for a bonus and bonus is credited, then redirected to the slot where the bonus is supposed to be in, its not, and going to chat for help where i'm told that their sorry but the bonus isn't available, but they offer me some tournament.
Nothing telling this on casino website, and no mails have been send out.
This i dislike big time.

YoyoCasino

June 11, 2019

Dear Uffe,

Thank you for taking the time to write a review of our Casino. We value every opinion of our clients and are constantly trying to improve our service.

After deeply investigating this case, it was brought to our attention that the bonus was initially credited to your account due to a technical error, for which we apologise.
We do regret that you have decided to close your account, but should you decide to resume your game at our casino, we will be happy to see you, and would gladly offer you some interesting bonus!

Should you have any questions or concerns do not hesitate to contact us, please. We hope for your understanding!

Best regards,
Yoyo Casino Team.

I play this casino for more than six months and still have not tried all the slots. The gameplay process really brings pleasure; it gives you the chance to win money. I am a recreational user, ok, play exclusively in slots. A quick registration, convenient payment methods. I liked the bonus policy, if you constantly play there, then in the chat you can always find out about the possibility of receiving a Poker News promos, which is calculated from the number of losses. The new Promotions were constantly emerging, always pleasantly surprise you. You can quickly withdraw your cash. It was only a couple of times when I withdraw a small amount of money. And once it was withdrawing about $ 1000 and also very quickly.

Quite interesting design, all favorite games and and brands. Nothing to say something bad...