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YoyoCasino

Spielerbewertung 32 Bewertungen
Beschwerdebeantwortung 20 Beschwerden
2 Tage durchschn. 20 Beschwerden
Was uns gefällt
  • Verschiedene Auszahlungsmethoden
  • Mobilfreundliche Online-Spielothek
  • Top-Softwareanbieter
  • Live-Chat rund um die Uhr verfügbar
Was uns nicht gefällt
  • Weniger Auszahlungsmethoden als Einzahlungsmethoden
Offenlegung von Partnern

Unser Inhalt enthält Affiliate-Links und wir können eine Provision für Betreiberregistrierungen und Einzahlungen erhalten, die über diese Links getätigt werden. Wir empfehlen nur lizenzierte Betreiber und würden keine Marke unterstützen, die nicht von unseren Experten überprüft wurde. Zuerst die Wahrheit erfahren. Dann spielen.


YoyoCasino Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
https://yoyocasino.com/de/
Gründungsjahr
2017
Lizenzen
Schwedische Glücksspielkommission Spelinspektionen (SGA), Malta Gaming Authority (MGA)
Partnerprogramm
Sprachen
Englisch, Finnisch, Deutsch, Ungarisch, Norwegisch, Polnisch, Portugiesisch, Französisch, Russisch, Türkisch
Typ
Instant Play, Mobile

Yoyo ist ein mobilfreundliches Online Casino, in dem Sie die faszinierende Welt des erstklassigen Spielvergnügens erleben und die besten lizenzierten Spiele von führenden Softwareherstellern wie NetEnt, Microgaming, Amatic, iSoftBet, Pragmatic Play spielen können. Der virtuelle Spielbereich der äußerst modernen Spielothekseite wird mit außergewöhnlicher Grafik, fortschrittlichem Design und komfortabler Navigation in den Vordergrund hervorgehoben. Yoyo Spielothek ist von Malta lizenziert.

Eingeschränkte Länder

Aufgrund gesetzlicher Beschränkungen ist es einigen Bewohnern untersagt, Konten in der Yoyo Spielothek zu eröffnen. Spieler mit dem Wohnsitz in Israel, Irak, Iran, die Ukraine, das Vereinigte Königreich, die Republik Moldau, Afghanistan, die Vereinigten Staaten, die Niederlande und Curaçao können in der Yoyo Spielothek nicht spielen. Die vollständige Liste der nicht zugelassenen Länder finden Sie im Drop-down-Menü. Da es auch Länderbeschränkungen bezüglich der Spiele von verschiedenen Spieleanbietern gibt, lesen Sie die allgemeinen Geschäftsbedingungen der Yoyo Spielothek, um sicherzustellen das Sie Zugriff haben.

Online Spielautomaten

Das Yoyo Spielothek-Sortiment an virtuellen Spielen wird von NetEnt, Microgaming, GameArt, Pragmatic Play, Yggdrasil Gaming, Quickspin, Push Gaming, Betsoft und Rival unterstützt. Einige der beliebtesten Spielautomaten sind Asgardian Stones, Northern SkyOzwin’s Jackpots und Gem Rocks.

Da Glücksspiel süchtig machen kann, empfehlen wir Ihnen, immer verantwortungsbewusst zu spielen.

Mobile Spiele

Yoyo Spielothek ist eine voll optimierte mobile Spielothek, die auf jedem mobilen Endgerät verfügbar ist. Die Spieler können auch unterwegs zwischen Spielautomaten und anderen Spielothekenspielen wählen und sie auf ihren Handys oder Tablets spielen.

Unterstützung

Falls Sie Fragen haben, können Sie sich per E-Mail oder Telefon an das freundliche Kundendienst-Team wenden. Der Live-Chat ist rund um die Uhr geöffnet. Es gibt auch einen nützlichen FAQ-Bereich mit Antworten auf die meistgestellten Fragen.

Sicherheit und Fairness

Yoyo Spielothek bietet Zugang zu Spielen nur über ein sicheres Netzwerk, durch die fortschrittliche 128-Bit-SSL-Verschlüsselungstechnologie (Secure Socket Layer), das für sichere Geldtransaktionen verwendet wird. Bei Verwendung dieser Technologie werden Daten bei der Übertragung im Internet verschlüsselt, wodurch die Sicherheit personenbezogener Daten gewährleistet ist.

Yoyo Spielothek arbeitet ausschließlich mit anerkannten, vertrauenswürdigen und zertifizierten Spieleanbietern zusammen, die von TST Fair Gaming - die international akkreditierte Prüfstelle und Spielerschutzorganisation – getestet sind, damit ein faires Spiel sichergestellt wird. Bei Yoyo Spielothek können Spieler sicher sein, dass der Random Number Generator (RNG), der das Ergebnis einer Spielothek-Spielrunde gibt, völlig zufällig ist, egal welches Spiel sie spielen.

StallCation

Beschwerden

Lesen Sie die Beschwerden, die andere Spieler für YoyoCasino hinterlassen haben.

Alle Beschwerden anzeigen
YoyoCasino - Refusing to verify my account and pay legitimate winnings
I have deposited 30 Euro using bitcoin with a 100% bonus with 70x wagering and turned it into 1000 euro and finished the wagering, this happened about 2 weeks ago. Ever since I finished the wagering I've been trying to verify my account by contacting them by Email, every time I send a document they ask me for another one, which is not a problem because that's the procedure but every email takes a minimum of 2 days to get a reply, and more if its a weekend. I ended up submitting my Id, passport, bank statement, bank statement with seal and a selfie of myself with my passport and the yoyosite casino open. I've done all this and they still froze my account for "not verifying it" they asked for proof of income even tho the deposit was only 30 Euro, i explained i am a student and that I don't have an income and rely on my father, so they asked for a bank statement that shows transaction for the last 3 months from the month of this interview, I didn't have any transactions so i submitted the same bank statement as that's what the support agent told me to do. After 3 days they email me saying "Give us your cryptocurrency address so we can refund you the 30 Euro you deposited." the casino is cheating me off 970 Euros that I have won and that's not fair, I followed everything they asked for, played slots only, didn't bet more than the amount that is allow nor did i increase my bet by a drastic amount and they still froze my account and refused to pay me or verify my account. I have attached all the Emails and my account balance before it got frozen. I would like my fair winnings please, as I could have lost my initial deposit at any moment but I was lucky enough to win a large amount. I also have video footage of me playing slots and winning the large amounts that increased my balance. I can upload the video footage if necessary.
staus Gelöst
€1000
YoyoCasino - Dragging their feet on payments for months

Dear all,

Sadly I have to chose the way to sort or find the problem out. Since the 26 of March 2020 im trying to withdrawal my amount of 7,775 EUR. Today, still winnings are missing and the casino is not willing to cash out.

For my very first win in at the yoyo casin, I had to verify my account first.I have send all the needed documents, like.. ID card, proof of address, bank details, ecopayz account,selfie + holding a letter in my hand.After my verification was completed, the chat operator of yoyo casino told me, that I can only cash out 500 EUR up to 3 days.Try to imagine how long does this takes already, to get the total amount of the win.Honestly, if the casino tells his gambler from his casino, that they will split the withdrawal into 500 EUR per transaction "up to 3 days" Im gonna expect that the casino, will withdrawal the winnings within these 3 days.So far, since the 26. of march, it never happened that I got the winning within the 3 business days in correct time frame, mostly I had to come back to the chat, asking for the winnings..

Over the month, there is still money left on my account, im still waiting to get the winnings. In total the casino owes me 1,765.15 EUR Since the 26 of march 2020. After all the procedure, my account is verified, they almost cash out my total amount, now they came again, that I will need to verify again my account, with more documents. First of all they were asking, that I have to send them my deposits I made into my ecopayz account. Thats curious, what this has something to do with my KYC here, as I verified my Identity correctly already with , ID card, selfies, utility bill + my total ecopayz account/details.After a few days, I agreed and I send the yoyo casino as well the proof where the money comes from, of the past 90 days.I really was looking forward to get now the total amount of my winnings. But it came one more time different, the yoyo casino send me, that this proof isn't enough anymore, and they will keep my winnings until ill send the total history of my ecopayz account, total transactions, deposits,withdrawals and so on.

And that's the point, ill not agree here anymore, since the 26 of march, I cooperated and showed patience for this case, but ill not agree here anymore, that I have to provide any casino, my total transaction list over the past 90 days. Who will give some ppl from a casino, the total bank transactions, there is no reason for me what this has something now to do with KYC?I highly doubt, that this, after my verification was done and my account verified, to ask for something like that.. I mean come on, since 3 month im waiting already to get the winnings, and I didn't even get the winnings so far, why can't u cash out first my first winning In ur casino, I got one winning and 2 verifications processes?

Please cash out my winnings, as u have been asking at very first time, that u "just" need the this one here.

----------

Dear Andrew < surname removed> !

We would like to inform you that we need to provide the following documents and information to process your withdrawal request effectively:

- Screenshots / PDF of the transaction history of your EcoPayz wallet for the last 3 months, which shows that you are charging your e-wallet with your real payment methods. All information on the screenshots (data, details, amounts, address bar of the browser, browser window) should be clearly visible.

-----------

So on, its not allowed here to mark the details, as u can see they were asking for data, details and so on.. highly questionable once again. As I have send this transaction list as well to them, they said once again, that this is not enough for an KYC and I will need now to send the total transaction list from the past 90 days.

Dear askgamblers, please help me in this case out as for my own data and privacy, im not ok anymore to cooperate like this with the casino of yoyo..

Wishing everyone all the best at this time,

Andrew

staus Abgelehnt
€1765.15
YoyoCasino - Declined my €1,850 payment for no reason
Hi, well, how do I start. (sorry about my English is not my first language)

I few months ago i received an email with a casino promotion, it was a bonus If I register and made a deposit, I did it, have a little bit of luck and manage to win 1850 Euros after completing the bonus I ask for a withdraw everything was smooth up to this point.

After like a week when I did not get any answer about my withdraw, they ask me to send a more information, I did sent the information, after this they ask me to send a selfie with my drivers license and their website on the background (lol) I sent that info too.
But then they began to ask some information about another credit card (my fiance's credit card) here when everything is getting weird , I told them that that credit is not the one I use to deposit in YOYO casino. They said that it was a mistake and that I need to wait a little bit more.
First of all, is illegal to share my fiance's credit card information with a website that she does not deposit.
Well after this they decided to blocked my account without any information why, after a week that I keep asking their online support and their email support. They told me that my account was blocked because i created multiple accounts with different names and deposit methods with the same email.

At first I thought that I had made a mistake, so I ask them for proof of what they were accusing me, they told that I have created two accounts with these usernames "vanne" and "vanne07" So I ask how is it possible that I could have created 2 accounts at the same casino with the same email I don't know any website that allows you to create 2 different account with the same email.
But they told that I have created 2 account but not at the same casino, one was YOYO and another one was ZET casino with another name and with another deposit method.
So when they were asking for some information about my fiance's credit card was because she created an account on ZET casino with her own name and her own credit card (which we can prove) they told me that I Broke their T&C. But when they show me what rules we broke no of their T&C applies to this situation.
Their T&C does not say anything about their "group" it says about their casino, it's not my problem that Zet casino and yoyo casino are for the same group, you have to respect the same policies for YOYO casino, not for the Tranello group, My fiance also plays casino, and that is why we shared this email this is our "gambling email" I don´t need to have different email because I never create more than 1 account on the same casino and that's why I always ask if I'm able to play in the casino, and their online support, told me it was no problem for my account to take on the bonus It's their fault because their T&C do not mention anything about follow the "group" policies and don't mention the casinos that their brand has , every casino on their brand has it's own policies, and I only need to follow to one that i'm playing.

So, they declined to pay me the money that I win fairly Because supposedly i broke their T&C because we didn't know what sister casinos they have.
I found extremely unfair that because their "group rules" that are not shown anywhere their are blocking my account .
staus Gelöst
€1850

Beschwerde-Statistik

Gelöst 15
Durchschn. Betrag $ 6,969
Durchschn. Dauer 9 Tage
Durchschn. Antwortzeit 2 Tage

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5.8/10 32 Bewertungen

Top-Bewertungen unserer Spieler

Return my winnings. I am very sad that yoyocasino.com is treating its players so poorly and not giving me my winnings. For about 3 months, I have not been able to log into my account. Every time I try to log in, an error pops up. I have written to the support email dozens of times but have not received a single response.

In the live chat, they constantly promise that they will contact me via email, saying that I need to complete verification, but they have never sent any requirements for this verification. This is just mockery. How can you treat your customers like this?

Every time I write to support, I get the same response: "We will contact you by email soon." At some point, I thought that maybe they had the wrong email address. I clarified through the live chat, but they referred to player confidentiality and explained nothing. In general, everything is as usual: no explanations and some empty responses.

I cannot log into my account, I cannot withdraw my winnings, and the casino is not helping to resolve this situation. It feels like they just don't care about their customers. You can simply send the requirements needed for verification instead of giving those "promising" responses.

This is disrespect and complete disregard for the problems of their players. I am so tired of this. Return my winnings and stop this madness!

Everything is great. Very good games, great communication with the caliper. In my opinion, this is one of the best casinos in the world. I only play this casino.

There are no flaws in this site. I think it is designed very carefully with everything in mind. I recommend this site because it has no glitches. I enjoy every minute while playing this casino.

It is just a six for me. I do think they still have a lot of work to do on this one, and I can say that there is a lot of effort given when it comes to the better layout as well. This has been a consistent trend for this site and I give them a lot of kudos for it. One can say that they really did a great job to work out on it at this point in time as well. Some would even put up a lot of time in this site for its simple design.

You can even consider the overall look and feel of the site for a change, but I think what plays a huge role in this site’s poor results is the lack of key games to choose from.
Everyone wants to have a wide variety of games to play and I am so sure that everyone of those people who want to enjoy their casino experience would want a lot of options, not the ones that are very limited and easy to finish than usual.

I can say about this casino that its website is clear, has a lot of games and fast on-line service I highly RECOMMEND.

There are also disadvantages, unfortunately, and one of the biggest ones is the lack of no deposit bonuses which I think encourage players to visit the casino's website. I think it will change someday.

I'm currently playing at Yoyo Casino and so far so good. The games' portfolio is remarkably well decorated, the bonuses aren't bad though they could add a little bit more and the user experience is generally fine! Nothing to complain at the moment :-)

Dear Player, We appreciate the time taken to provide feedback about our casino. Please, be sure that our services will only improve in the future! Best regards, Yoyo Casino

user avatar

Hallo zusammen,

mein erster Eindruck. Für Spieler mit kleinen Einsätzen Top, wer auch gerne mal mehr riskiert, sollte in ein anderes Casino.

- freundlicher Support.
- schnelle Legitimation.
- große Auswahl an Spielen.

- Einige Spiele funktionieren nicht.

- Auszahlungslimit von 500,-€ am Tag.

- Sehr langsame Bearbeitung von Auszahlungen. Ich habe von 1500 innerhalb von 7 Tagen nur 500 Euro ausbezahlt bekommen. Also einen Jackpot sollte man besser nicht bekommen ;)

They do have a nice selection of slots and a nice welcome offer. There is really nothing else positiv that i can say about this casino. I have had problems with that group before...

I made first deposit there when I tried to play a slot half of the slots where not available or missing. Other slots where not loading and when I managed to load a slot then everything was lagging. I have had similar problems with other casinos of that group. I closed my account there and thats it. Its a shame that this is called "gambling". I have lost most of my balance because slot froze and I had to reload the slot or play a different slot because of the horrible lag, I really would like to know why outfits like this are listed here at askgamblers....

I'm currently playing at Yoyo Casino and so far so good. The games' portfolio is remarkably well decorated; the bonuses aren't bad though they could add a little bit more and the user experience is generally fine! Nothing to complain at the moment :-)

The 3 stars is for the many providers and their friendly live chat, and that it used to be a cool place to play.
Its not the first time another casino behaving strange, but never YoyoCasino before.
It makes you wonder.

I dislike that when following their promotions, and make deposit for a bonus and bonus is credited, then redirected to the slot where the bonus is supposed to be in, its not, and going to chat for help where i'm told that their sorry but the bonus isn't available, but they offer me some tournament.
Nothing telling this on casino website, and no mails have been send out.
This i dislike big time.

Dear Uffe, Thank you for taking the time to write a review of our Casino. We value every opinion of our clients and are constantly trying to improve our service. After deeply investigating this case, it was brought to our attention that the bonus was initially credited to your account due to a technical error, for which we apologise. We do regret that you have decided to close your account, but should you decide to resume your game at our casino, we will be happy to see you, and would gladly offer you some interesting bonus! Should you have any questions or concerns do not hesitate to contact us, please. We hope for your understanding! Best regards, Yoyo Casino Team.

user avatar

I play this casino for more than six months and still have not tried all the slots. The gameplay process really brings pleasure; it gives you the chance to win money. I am a recreational user, ok, play exclusively in slots. A quick registration, convenient payment methods. I liked the bonus policy, if you constantly play there, then in the chat you can always find out about the possibility of receiving a Poker News promos, which is calculated from the number of losses. The new Promotions were constantly emerging, always pleasantly surprise you. You can quickly withdraw your cash. It was only a couple of times when I withdraw a small amount of money. And once it was withdrawing about $ 1000 and also very quickly.

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