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Winstoria Casino

7.36
Players from your country not accepted
Average Complaint Response Time: 3 days
Players from your country not accepted
Average Complaint Response Time: 3 days

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Winstoria Casino Review

  • Home to top providers
  • 24/7 support
  • Secure payment options
  • Mobile-friendly site
  • Multiple country restrictions
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General info & Latest Promos
Website https://winstoria.com/en
Established 2022
Owner Altacore N.V.
Casino Promotion Winstoria Casino: 150% up to €1000 + 150 Bonus Spins on Book of Dead Slot, 1st Deposit Bonus

Winstoria Casino is a cartoon-themed online casino that is home to a large collection of games ranging from video slots and table games, to live dealer rooms. The casino offers these games from a list of popular and upcoming game studios like Play’n GO, NetEnt, Pragmatic Play, Nolimit City, Microgaming, and others. 

The site supports multiple languages and can be reached from most devices which includes the latest smartphones and tablets. Players can also feel secure as the casino is fully licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

When it comes to online gambling laws, they differ from country to country. Unfortunately, this also means that the casino cannot allow everyone to create an account. Some of the countries listed in their terms and conditions include the UK, the USA, Spain, France, Netherlands, and Ukraine. More information can be found under ‘more casino details’. 

Virtual Games

The games lobby has plenty of games to choose from which include thousands of video slots, from a list of software vendors. The lobby is also player-friendly so users can easily find their favourite titles and beginners can navigate from game to game hassle-free. 

Games can be sorted by collection which includes High Volatility collections and Pays Both Ways. Players can also filter games by their favourite providers or use the search engine. Some of the casinos' most popular titles include the Money Train 2 Slot, Sweet Bonanza Slot, Dead or Alive 2 Slot, Moon Princess Slot, and Reactoonz 2 Slot

Table games also have their own section which includes games of Blackjack, Roulette, Poker, and more. Some tables allow very low bets and others are more suited to high rollers; however, there should be tables to suit all kinds of budgets. There are also themed tables to add to the fun. 

There is no separate video poker section but they can be found under table games. Players can enjoy several different versions and create their best poker hands. 

Live Casino

In the live casino are yet more games, this time from the likes of Evolution Gaming, and Ezugi. Most of these games are open around the clock and players will go head to head against the human croupiers. 

Mobile Gaming

Winstoria Casino is also available on the go for members to use through their mobile devices. Most smartphones and tablets are supported by iOS and Android. Players need just one single account to play across multiple platforms so everything stays in one place. 

Support

Anyone who has any questions can contact the casino through their live chat facility which is one of the easiest and quickest ways. Customer support agents are available around the clock and they aim to reply within 10 seconds however, during busy intervals this could be longer. 24/7 support is also available through email if anyone wants further assistance. 

Security and Fairness

There are no issues with security as the casino uses high levels of encryption and firewall technology. This means personal information will always be secure. The casino also uses a random number generator to determine the game results so that they are random and unbiased. 

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Casino details
More Casino Details More details
Responsible gambling info Responsible gambling info
  • Website

    https://winstoria.com/en
  • Software

    Pragmatic Play, Play'n GO, NetEnt, Nolimit City, Booongo Gaming, Microgaming, Push Gaming, Relax Gaming, Evolution Gaming, Yggdrasil Gaming, Big Time Gaming, Playson, Spinomenal, Ezugi, Thunderkick, Tom Horn Gaming, VIVO Gaming, Wazdan, XPro Gaming, Endorphina, Mascot Gaming, Betsoft, Booming Games, Belatra, BGAMING, CT Interactive, KA Gaming, OneTouch Games, Platipus Gaming, PlayPearls, Pocket Games Soft, Mancala Gaming, SA Gaming, Spigo, PariPlay, Patagonia Entertainment, Fugaso, GameArt, High5Games, Igrosoft, Iron Dog Studios, Leander Games, Leap, LuckyStreak, Spinmatic Entertainment, Blueprint Gaming
  • Deposit Methods

    Visa, MasterCard, MiFinity, Bank Wire Transfer, Neosurf, Skrill, EPS, Rapid Transfer, Paysafe Card, Dogecoin, Tether, Bitcoin, Ethereum, Litecoin, TRON, Neteller
  • Withdrawal Methods

    MasterCard, Neteller, Skrill, Visa, Rapid Transfer, Ethereum, Tether, Bitcoin, Dogecoin, Litecoin, TRON
  • Withdrawal Times

    EWallets: 0-24 hours

    Card Payments: 0-24 hours

    Bank Transfers: 0-24 hours

    Cheques: Not offered

    Pending Time: 0-24 hours

  • Withdrawal Limit

    EUR 400 per transaction, EUR 400 per day, EUR 10,000 per month
  • Affiliate Program

    Join Affiliates
  • Restricted Countries

    • Afghanistan
    • Aruba
    • Australia [8]
      • Australian Capital Territory
      • New South Wales
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • Bonaire
    • Canada [13]
      • Alberta
      • British Columbia
      • Manitoba
      • New Brunswick
      • Newfoundland and Labrador
      • Northwest Territories
      • Nova Scotia
      • Nunavut
      • Ontario
      • Prince Edward Island
      • Quebec
      • Saskatchewan
      • Yukon
    • China
    • Cuba
    • Curaçao
    • Cyprus
    • Estonia
    • France
    • Hong Kong
    • Iran
    • Italy
    • Netherlands
    • North Korea
    • Russia
    • Saba
    • Singapore
    • Sint Eustatius (Dutch Island)
    • Sint Maarten (Dutch part)
    • Slovakia
    • Spain
    • Sweden
    • Switzerland
    • Syria
    • Turkey
    • Ukraine
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
  • Casino Type

    Instant Play, Live casino, Mobile, Crypto Casino
  • Manual Flushing

    No
  • RTP

    Not stated
  • Currencies

    Australian dollars, Canadian dollars, Euros, Norwegian kroner, Russian rubles, Litecoin, Bitcoin, Ethereum, Polish zlotys, Brazilian reals, New Zealand dollars
  • Languages

    English, French, Russian, German, Finnish, Polish, Norwegian, Portuguese
  • Licences

    Curacao
  • Company

    Altacore N.V.
  • Established

    2022
  • Live Chat

    Yes
  • Contact

    Support Email: [email protected]

  • Deposit Limit Tool

    No
  • Wager Limit Tool

    No
  • Loss Limit Tool

    No
  • Time/Session Limit Tool

    No
  • Self-Exclusion Tool

    Yes
  • Cool Off/Time-Out Tool

    No
  • Reality Check Tool

    No
  • Self-Assessment Test

    No
  • Withdrawal Lock

    No
  • Self-Exclusion Register Participation

    No
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Winstoria Casino Reviews by Players

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eldoraritchie09 4 reviews
Reviewed on April 25, 2022

LIKED

I am a sucker of trying out games at a no account or pay n play casino — sites that allow you to play games without creating an account. And with that I highly recommend Winstoria! I like it due to also being a gamified casino.

DISLIKED

What I don’t like about Winstoria is their high wagering requirement of 35 times. Based on my stay, I also experienced their frequent changes in T&Cs.
WINSTORIA CASINO REPLIED ON APRIL 29, 2022
Dear ELDORARITCHIE09,

Thank you for sharing your gaming experience at our casino.

Our development and support team is always trying to do everything possible to make players enjoy their time at our casino.
So that the menu of any section was convenient for everyone and the player did not have any difficulties.

We are looking forward to seeing you again! Wishing you good luck!

Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail support@winstoria.com
We are always happy to help you.
nomoreabuse 4 reviews
Reviewed on April 23, 2022

DISLIKED

I played on this casino and I'm not suggesting it. My problem was that it took 3-4 hours and like 50 photos to verify my account. Also I withdraw and they say 0-24h pending and 0-24h withdraw it took them like 16h and still my withdrawal was pending. Also, their live chat didnt help me at all with verification. I just blocked it and moved on.
WINSTORIA CASINO REPLIED ON APRIL 27, 2022
Dear NOMOREABUSE,

Thank you for sharing your gaming experience at our casino.

We have examined your appeal in detail.

To withdraw funds you should have to pass the verification and attach the requested documents in the "Verification" section of the personal profile.
You repeatedly tried to attach low-quality documents. Also, repeatedly you have received notifications that the documents you attached are of poor quality and unreadable.
2022-04-23 00:13:43 you have successfully passed the verification process after you had attached the documents in the proper quality and format.
2022-04-23 00:14:22 You made a withdrawal request of the amount of 160 EUR.
You canceled your withdrawal request on 2022-04-23 12:55:14 without waiting for its processing.

You again submitted a withdrawal request on 2022-04-23 13:04:11 in amount of 140 EUR.
You also did not wait to be reviewed by the financial department and canceled your withdrawal request 2022-04-23 13:10:07 and lost all your funds.

Notify you that in questions of verification of your account could help you only the financial department, for this reason, staff technical support in Live Chat asked you to contact the financial department.
Also, according to the rules of the casino, paragraph:
9.2 - All withdrawal requests are processed by the financial department within 24 hours after the successful identity and account verification, every days 9.00-18.00 (GMT+3).
Your withdrawal request could have been processed by the casino rules if you had not canceled it and waited until its review.
Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail support@winstoria.com
We are always happy to help you
blondie 1533 reviews
Message
Reviewed on March 31, 2022

LIKED

Winstoria is one of the newest added casinos on Askgamblers and I discovered them just a few days ago. I hadn't heard of them before and as always, I was interested to see what they have to offer. 

The casino offers a lot of good game providers, such as Play'n Go, Pragmatic Play, Push Gaming and others, so I decided to sign up. Then I went to check their promotional offers and they offer a welcome bonus package for your first 3 deposits. Lately I've been claiming quite a few welcome bonus offers, but after taking a glance at their terms, I decided to make a deposit but not claim any bonus. Why? The answer is simple.

While the welcome bonus offers a good match- from 100% up to 150% plus free spins- depending on how much you're willing to deposit. But what I didn't like were the different restrictions. First of all, the bonus had 35x deposit + bonus wagering, which is a lot. And secondly, the bonus had maximum cash out- depending on the bonus amount. Still, I usually don't like bonuses with maximum cashouts, or if I claim them, the wagering needs to be much lower.

Having said that, I made a 25eur bonus-free deposit. The deposit was smooth and instantly credited to my balance. Then I decided to pay a visit to a slot I quite like- Razor Shark. I was playing it with minimum bets and even managed to get one bonus feature that paid around 40x, but other than that, the game was dry and my balance didn't last long. When I had just a few euros left, I went to play Book of Dead, hoping for a quick bonus feature, but that didn't happen and I lost.

Overall, I had an average time at Winstoria casino. I do like their game selection, but I wasn't a fan of their bonus terms. They have a few weekly offers and even those have 35x deposit+bonus wagering. Therefore, I don't think I'll be coming back.
WINSTORIA CASINO REPLIED ON APRIL 1, 2022
Dear BLONDIE,

Thank you for sharing your gaming experience at our casino.

Please note that there are many different promotions in our casino. We also have individual offers that are sent to players by email.

Note that the bonus withdrawal limit is set only for the welcome bonus.
We are trying to increase the list of bonus offers.
In our casino, each consumer will be able to find interesting and individual offers.

We are looking forward to seeing you again! Wishing you good luck!

Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail support@winstoria.com
We are always happy to help you

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