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Page 2 – Player Reviews for Winstoria Casino

Winstoria Casino

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Player Rating 15 reviews
6.9/10
15 reviews
Complaint Response 7 complaints
2 days avg. 7 complaints

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Player Rating
6.9/10 ● 15 reviews

Top Reviews From Our Players

This casino has a wide range of games that I like, it's has many different types of deposit options and friendly staff in the live chat, and good offers.

I don't have much I dislike, maybe the fact that bonuses you have to wager so much before you can make a withdrawal. And the minimum that you can withdrawal

Dear VISHH, Thank you for such a positive review of our casino. Our team is happy to hear that you have enjoyed our casino. Please note that the bonuses in our casino is absolutely not sticky and do not bind to anything! We are looking forward to seeing you again! Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail [email protected] We are always happy to help you.

user avatar

What I like is that they have many deposit options. Also they have a good selection of providers. You can find almost every good game that is on the market at the moment.

What I don't like is that they hide some restricted games while playing with bonus. In the terms they have games that count with 20% towards wagering, count with 0% towards wagering and then they have games that you can not play with bonus money. So far so good... but there are so many more games that you could not play with active bonus that are not in the list of restricted games. For example I could not play any Push Gaming, some Play N Go, some Hacksaw and so on.

If you ask the casino (chat) they tell you that some slots didn't get in the list of restricted games yet. I was in the casino for a long time and they never change their bonus terms and I think they will not do that.
So for my opinion this is a big scam and every player should think about playing here

Dear UGLYKIDJOE4455, Our casino offers a wide selection of games. Daily new games are added to our casino. In total there are over 6400 games in our casino at the moment. All casinos have games with wagering restrictions or prohibitions on certain games. In our casino this list of games is displayed in the rules - there are only a few games in this list compared to the total number of games in our casino. This means that any player can easily find games where he can wager his bonus and where 100% of the wagering bonus is counted. We are looking forward to seeing you again! Wishing you good luck! Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail [email protected] We are always happy to help you.

user avatar

I am a sucker of trying out games at a no account or pay n play casino — sites that allow you to play games without creating an account. And with that I highly recommend Winstoria! I like it due to also being a gamified casino.

What I don’t like about Winstoria is their high wagering requirement of 35 times. Based on my stay, I also experienced their frequent changes in T&Cs.

Dear ELDORARITCHIE09, Thank you for sharing your gaming experience at our casino. Our development and support team is always trying to do everything possible to make players enjoy their time at our casino. So that the menu of any section was convenient for everyone and the player did not have any difficulties. We are looking forward to seeing you again! Wishing you good luck! Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail [email protected] We are always happy to help you.

user avatar

I played on this casino and I'm not suggesting it. My problem was that it took 3-4 hours and like 50 photos to verify my account. Also I withdraw and they say 0-24h pending and 0-24h withdraw it took them like 16h and still my withdrawal was pending. Also, their live chat didnt help me at all with verification. I just blocked it and moved on.

Dear NOMOREABUSE, Thank you for sharing your gaming experience at our casino. We have examined your appeal in detail. To withdraw funds you should have to pass the verification and attach the requested documents in the "Verification" section of the personal profile. You repeatedly tried to attach low-quality documents. Also, repeatedly you have received notifications that the documents you attached are of poor quality and unreadable. 2022-04-23 00:13:43 you have successfully passed the verification process after you had attached the documents in the proper quality and format. 2022-04-23 00:14:22 You made a withdrawal request of the amount of 160 EUR. You canceled your withdrawal request on 2022-04-23 12:55:14 without waiting for its processing. You again submitted a withdrawal request on 2022-04-23 13:04:11 in amount of 140 EUR. You also did not wait to be reviewed by the financial department and canceled your withdrawal request 2022-04-23 13:10:07 and lost all your funds. Notify you that in questions of verification of your account could help you only the financial department, for this reason, staff technical support in Live Chat asked you to contact the financial department. Also, according to the rules of the casino, paragraph: 9.2 - All withdrawal requests are processed by the financial department within 24 hours after the successful identity and account verification, every days 9.00-18.00 (GMT+3). Your withdrawal request could have been processed by the casino rules if you had not canceled it and waited until its review. Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail [email protected] We are always happy to help you

user avatar

Winstoria is one of the newest added casinos on Askgamblers and I discovered them just a few days ago. I hadn't heard of them before and as always, I was interested to see what they have to offer. 

The casino offers a lot of good game providers, such as Play'n Go, Pragmatic Play, Push Gaming and others, so I decided to sign up. Then I went to check their promotional offers and they offer a welcome bonus package for your first 3 deposits. Lately I've been claiming quite a few welcome bonus offers, but after taking a glance at their terms, I decided to make a deposit but not claim any bonus. Why? The answer is simple.

While the welcome bonus offers a good match- from 100% up to 150% plus free spins- depending on how much you're willing to deposit. But what I didn't like were the different restrictions. First of all, the bonus had 35x deposit + bonus wagering, which is a lot. And secondly, the bonus had maximum cash out- depending on the bonus amount. Still, I usually don't like bonuses with maximum cashouts, or if I claim them, the wagering needs to be much lower.

Having said that, I made a 25eur bonus-free deposit. The deposit was smooth and instantly credited to my balance. Then I decided to pay a visit to a slot I quite like- Razor Shark. I was playing it with minimum bets and even managed to get one bonus feature that paid around 40x, but other than that, the game was dry and my balance didn't last long. When I had just a few euros left, I went to play Book of Dead, hoping for a quick bonus feature, but that didn't happen and I lost.

Overall, I had an average time at Winstoria casino. I do like their game selection, but I wasn't a fan of their bonus terms. They have a few weekly offers and even those have 35x deposit+bonus wagering. Therefore, I don't think I'll be coming back.

Dear BLONDIE, Thank you for sharing your gaming experience at our casino. Please note that there are many different promotions in our casino. We also have individual offers that are sent to players by email. Note that the bonus withdrawal limit is set only for the welcome bonus. We are trying to increase the list of bonus offers. In our casino, each consumer will be able to find interesting and individual offers. We are looking forward to seeing you again! Wishing you good luck! Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail [email protected] We are always happy to help you

user avatar

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