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Webby Slot Casino

Player Rating 84 reviews
7.9/10
84 reviews
Complaint Response 10 complaints
1 day avg. 10 complaints
What we like
  • Top-tier software providers
  • Mobile-friendly
  • Live chat present
  • SSL encrypted
  • Games proven fair
What we don’t like
  • USA restricted
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Webby Slot Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://webbyslot.com
Established
2018
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, Russian, German, Finnish, Polish, Czech, Spanish, Norwegian, Portuguese, Bulgarian, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Romanian, Slovak, Slovenian, Thai, Turkish, Albanian, Greek, Chinese, Icelandic, Malaysian, Serbian, Vietnamese, French, Irish
Casino Type
Instant Play, Mobile, Sports, Live Casino, Crypto Casino

Webby Slot Casino is an online casino with a typically modern instant-play interface, mobile compatibility, and exciting bonus offers. The site features a wide selection of online slots and table games from NetEnt, Microgaming, Betsoft, as well as Endorphina, Evolution Gaming, Amatic Industries, Golden Race and many more software providers. Although the games are available in an instant-play format on desktop, most of them are available on mobile devices. Webby Slot Casino is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Due to legal restrictions, Webby Slot Casino does not allow certain players to set up an account. The restriction includes but is not limited to the residents of the United States of America. However, all players are advised to read the casino’s “Terms and Conditions” section to see if they are eligible to create an account.

Mobile Gaming

The casino is designed to work on almost any mobile device, including iOS and Android smartphones and tablets. Players can access the Webby Slot mobile casino without having to download games, as the website is fully optimized for mobile play.

Security and Fairness

Webby Slot Casino takes reasonable steps to protect the personal information of their customers. As the casino uses the SSL encryption, players can rest assured their personal information is safe.

All of the games from the casino portfolio have been powered by the leading software suppliers, which means they have been audited several times for fairness.

StallCation

Complaints

Read the complaints other players have left for Webby Slot Casino. Learn more about complaints.

Show all complaints
Webby Slot Casino - Delayed withdrawal with no result

Hello.

I don't know if you can help me but my friend told me to file a complaint here cause we thing something's wrong here on Webby Slot.

Who am I - a guy who plays mostly table tennis and I've played there for a week - deposited twice 1. 800PLN 2.1200PLN, first on 06.05, second on 08.05. I've played there for that time and on 10.05 I've tried to withdraw 5741PLN which has been rejected - Triple deposit wagering is required (394 PLN bets left) - so I've played few more bets and on the same day 10.05 I have made second withdrawal request for 7461PLN and I wait from that day with constant talk on live chat and stupid answers about provider checking me so it's not their fault. I can't stand it any longer. I've even deposited third time low amount 500PLN on 12.05 to play bit more but I stopped on 1726PLN in balance on my account - didn't make second request cause I don't want any more ways for them to delay or decline me.

They are telling me that on their site withdrawals over 1k euro are up to 72h... Yeah, well...

I don't have much screen of live chat but I do got all thing about my account with transaction history and yesterday's email from them which goes -

Hello,

We are contacting you regarding your withdrawal request.

Let us inform you that your withdrawal request has not been cancelled, it is still being processed.

Your bets are verified by the provider, but do not worry, as this is a normal security procedure, but it takes some time.

Once the verification is over, your withdrawal will be processed

If you have any additional questions or need help, please contact us. We are always ready to help you!

Regards,

WebbySlot casino team


Screens for proofs attached below:

Transaction history and verification site

Bet History: as you can see, limits hit me like a truck.

Live Chat from 16th day (26.05)


Today is 26.05 and its 16th day of waiting... If it's true I can wait bit longer but It just seems shady as hell.

Please tell me what should I do? Should I wait more?

staus Resolved
zł7461
Webby Slot Casino - Withdrawal declined due to alleged violation of terms accusations
Hello, some time ago I registered to Webby Slot Casino. They had total of 6 welcomebonuses and I used them all. With the last bonus I won approximately 1000€. I verified my account and everything went fine, after that I withdrawed the money. I didnt break the bonus terms or anything. After couple of days I received next message:

Dear Eemil Aleksi,

We are writing to inform that you have violated the following rules and don't have an opportunity to continue playing in our casino.

Our security department have detected that you have a duplicate account. According to the rules of our casino, it is forbidden to create more than one account (https://webbyslot.com/en/static-texts/terms-and-conditions P. 13.1; 4.5).

Also, we have noticed that you are abusing our casino bonuses. As stated in P.9.3. ( https://webbyslot.com/en/static-texts/bonus_terms ), bonuses can be received only once per person, per household, per address, per mobile phone, per shared computer and per shared IP address ( P.9.3. https://webbyslot.com/en/static-texts/bonus_terms).

Therefore, your winnings received while playing with bonuses in unfair way we're forfeited according to p. 9.20 ( https://webbyslot.com/en/static-texts/bonus_terms ).
At the moment, you are able to withdraw your last deposit in the amount of 200 EUR. After the successful cash out, your account will be permanently closed for breaking the rules mentioned above.

Best regards,
WebbySlot casino support team

I do not have duplicate account. I heard about this casino first time the same time I registered to there. And I dont understand how can I abuse their casino bonuses, while I was playing their welcomebonuses. I have no clue why they say I have duplicate account etcetc.
staus Resolved
€1000
Webby Slot Casino - Not able to request payment withdrawal
Dear Askgamblers Team,
There is something really fishy about Webby slot and I am quite surprised that it is listed as 'certified' with a very good rank and reviews. Before I found out about the fishiness, I decided to open an account and take the bonus offer based on what I read about the casino here. So I deposited $50 and got the 100% bonus at 40 times bonus amount ($2000 wagering requirement). Bearing in mind all the terms including $1 max bet and a list of restricted games I managed after many hours to clear the wagering req. and ended up with $375.5 real money balance. I didn't touch the free spins then.
I requested a withdrawal to my e-wallet (same which I deposited from) of $375. It was submitted but after going back to the home page I noticed the amount listed near to my profile as $375.5, I once again attempted the same withdrawal and got the message that my balance was insufficient so I assumed all went well the first time. I did ensure that the bonus was completely cleared.
I decided to check out the free spins, got 20 and ended up with $1.24. Now when I checked the wagering on it I noticed that $2000 was added to the new amount of $49.6 (1.24*40) and it states total wagering: 2000/2049.6. What is the $2000 which was completely cleared before playing the free spins doing there and I noticed that my balance now stood at $376.74! I got on to live chat to enquire about my withdrawal and was informed that I needed to submit certain documents so I informed the agent that I didn't receive any email or notifications about this. Although I told her that I didn't have a problem with submitting my documents (passport info and e-wallet screenshot requested) she still kept going on and on about the terms. I told her I mentioned it because I didn't receive any email request for docs. then she wrote that they request it after players cancel their withdrawal; this makes no sense (I have pics of the chat). Within minutes I submitted my docs. then got an email that my withdrawal was rejected with no reasons provided. When queried on chat, the agent said it was automatic and I should check my profile. Here I saw that it was rejected because I had to verify my account although the documents were pending verification! I think my withdrawal request should have been pending. So I got on to chat again, no help whatsoever. When I enquired about my wagering being at 98% completed and the $2000 added to the wagering of my free spins the agent said I should cancel the bonus and insisted that my real money was $375.5 and bonus amount at $1.24 but I was weary about doing this due to the 'beating around the bush' from her and being unable to even get my withdrawal request submitted. About an hour later I got an email that my documents were accepted and my account verified. I once again attempted to make a withdrawal of $375 of my real money balance and got a ridiculous message about awaiting current withdrawal limits when I can clearly see min: 20$; max: 4000$ (shot attached, saw it a few times). Gosh, $375 is chicken feed, yet this casino is acting greedy, corrupt and trying not to pay up. To make a long story short about this sketchy outfit before I end up typing pages about my experience with Webby slot...I need my perfectly legitimate and hard won real money winnings to be processed. I submitted the necessary docs, followed all the rules now pay up Webby slot!
staus Resolved
$375
Webby Slot Casino - Unfairly removed €160 of winnings after cancelling fully lost bonus
Dear Askgambler team,

i made a deposit in webby slot of 50 euro on 13.04.2019.
And took 100 percent bonus of 50 euro...

and i played and loss the money... and 81 percent wagering i finished.

then i reach the level in webby slots casino they use phase (phase 1) i reach then they credited to me 180 free spins for betsoft slots.....

daily 30 spins they are credited...

today 17.04.2019 i got 30 free spins and i play betsoft slot Magic Shoppe slot and won 20 euros....
and for 20 euros the wagering is 1984 euros...

then i play pragmatic play extra juicy slot and my balance goes to 160 euros...

then i got two wagerings...

one is phase 1 free spins wagering.

and

one is for first deposit bonus that i loss all the money and the wagering was not completed but still it was available to wager. but i think my first deposit welcome bonus wagering is no use because there is not a 1 cent available.. thats why i cancel my first depisit bonus wagering because there was no bonus money....

when i cancel my welcome bonus wagering suddenly its dissappeared my balance of 160 its showing 1 euro only ...

then i chat with the agent they told me if cancel any bonus all the bonuses will be cancelled....

i checked their all terms and conditions there is not written anywhere like if cancel any bonus all the bonuses is cancelled...

i check their terms twice not a single place written that if cancel any bonus and all the bonus will be cancelled...

and if they cancel my bonus then why still wagering requirement available for free spins in my account and 1 euro also available..

if there is one bonus cancel why they left me 1 dollar then they should remove all money and my account balance should be zero...

i attach the file below..
i chat with their agents they dont know their own casino terms...

i want my bonus money back..

and i hope someone senior and professional person from webby slot casino solve this issue....

even their chats peoples dont know anything... i asking something they telling something.

plz askgambler team help me for this issue..

Thanks
staus Resolved
€160

Complaint Statistics

Resolved 9
Avg. Amount $ 1,845
Avg. Complaint Duration 4 days
Avg. Response Time 1 day

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Player rating
7.9/10 84 reviews

Top reviews from our players

Webby slot casino deserves a lot of praise for their improved aesthetics on the site, and perhaps the biggest win that I have seen on this one, is the fact that they have changed up their chat support, which is now one of the fastest you can rely on.

There may be few flaws for this site, such as the slow transaction processes. I don’t know which one is the tougher problem with their lack of engaging games as well. That is a problem and needs to be fixed sooner or later if they still want players.

Dear NIDAS_B , Thank you for sharing your impressions and for your review. We are pleased to hear , that you are satisfied with our support and service. Regarding transactions, please note , that the fast of processing requests and deposits also directly depends not only on us , but also on the chosen payment system, however our team does everything to ensure that your payments and requests are processed on time. As for games, this is a more individual question, but we hope that you will still find your interesting slot in our casino. Thank you for your words and for being with us. Have a nice day! Best Regards, WebbySlot casino Team

user avatar

There is a lot to like. Support has been very helpful at times where i did need assistance. The slot selection is excellent and it all runs smoothly. The casino's promotions are enticing and frequent. This is a casino where I feel I have a true chance of winning, outcome not feeling like its being manipulated making overall playing experience a net positive.
Now I know there's a clear element of randomness here but gamblers with experience know when there is something funny going on, here it is not the case which is greatly appreciated.

Cashouts were processed and finalized under 48hrs and KYC approved in a timely fashion.
Here's a casino that reconcile me with the industry because whether that you win or lose, the excitement is what makes it all worthwhile. 9/10

To be fair, not a whole lot to dislike here. Perhaps the website layout could use a little more originality and I have had a few technical crashes here and there but really that's it.

Dear GATOR3030, Thank you for your review! We are so glad to hear that you enjoyed your playing on our website and found our support team helpful. We really appreciate you taking the time to share your rating with us. We also take pride in knowing our customers are happy with their gaming experience. It is enormously valuable to us to hear that you trust us. We are trying to do our best to stay relevant and helpful and improve our services. We are always looking forward to seeing you on our website! Warm regards, WebbySlot casino team

user avatar

What’s there not to like about webbyslot casino!! I’ve got the best vip manager I've ever had and thanks to him and him alone has made this casino comforting/enjoyable with a sense of confidence knowing that whatever issues I’ve ever encountered or will encounter big or small with at webby, my vip manager will go above and beyond to rectify the problem and that he genuinely stand by looking after the customers and the customer's needs. Hands down 1 of the best if not the best online casino in my opinion.

My only dislike is that the neosurf deposit method has been taken down and is no longer an option for me to make a deposit. The one other slight dislike I have is the withdrawal process takes longer than most others I’ve experienced. But I 100% trust and am comfortable knowing that webbyslot casino is 100% legit and pays.

Dear TIBZY93, Thank you so much for your review. We are doing our best to provide our players with good service and we are constantly working on improving our casino. We are glad to know that you like it. We are sorry that the Neosurf provider is no longer available to you, but our casino offers many other alternative methods for deposit, you can always choose the one that suits you best. We are extremely pleased to hear that you 100% trust us. Your feedback is highly appreciated and it makes us develop. Thank you for choosing Webby Slot casino. We are always happy to see you here! Warm regards, WebbySlot casino team

user avatar

Perfect casino fast payouts I am a depositor in this casino and very fast verification chat support very nice and helpful from time to time some no deposit bonuses and frequent deposit bonuses also I heartily recommend this casino.

There is no bad opinion for this casino everything is fine.
I also have so much to add.

in sum, the only drawback is that Amatic games can only be played at higher stakes.

Dear BASIA87, Thank you for your feedback. We are glad that you like our services and overall everything. The support team is here 24/7 to provide you with qualified assistance. We are always glad to see you on our website!♥ Warm regards, WebbySlot casino team

user avatar

One day back in July 2020, I was browsing through Askgamblers’ list of new casinos, came upon Webby Slot Casino, saw its quite attractive first deposit welcome bonus of 100% plus 100 free spins, and that made me signed up. Although I wasn’t familiar with the casino operator, SG International NV, but it has Askgamblers Certificate Of Trust, so that put all my worries aside. Nevertheless, I didn’t take anything for granted, so I checked through all their Bonus Terms, T&C, including the available depositing methods, and found them to be in order.

After filling up my profile, I then proceeded to make my first deposit of $20 USD to claim the said welcome bonus, but after making that deposit, my account was showing only my deposit money. I then got assistance from the Live Chat host and the bonus money plus free spins were manually added into my account. I had no idea why the bonus did not automatically got credited in at that point in time, but after browsing the casino again today, 7 months later, the reason became obvious to me – Skrill is no longer accepted for deposits now, so perhaps it was under suspension back then.

Anyway, Webby Slot Casino has a lot of software providers, has lots of games to choose from, but unfortunately, Playtech was still missing from their directory, and still is. But that didn’t deter me much, because Microgaming was available, specifically Supe It Up was available, and that game was my first choice game to play anyway. If Microgaming was not in the list, I wouldn’t have signed up at this casino in the first instance. Yes, it mattered that much to me back then, but not now anymore, hehehe.

Supe It Up played very well on that day. The free spins feature games didn’t take ages to come by, and in one of the feature games, 5 of the Green Cars came in a winning combination and paid out a beautiful 670x Mega win! That came as a big surprise to me and made me very happy indeed. From thereon, I switched over to play another game, Spring Break, because Supe It Up would usually go on a dry run after such a good win. But good luck doesn’t ever lasts for long. Spring Break played not too badly at the start, then started to give many dead spins and poor payouts, and I knew it was time to run again. Nonetheless, the good times soon ended and my balance finally came down to zero.

The next 5 days saw me playing out the 20 free spins on the game Webby Heroes by Platipus, but I don’t like the game at all, and I never got anything worthwhile from it either. From all those 100 free spins, the game paid out a lousy total win of only $5.26. A very disappointing game for me.

Dear AFI4WINS, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We would like to note that in order to receive the bonus in our casinos, you must first subscribe to it and then make a deposit. Therefore, we can assume that you missed this step and immediately deposited funds to the balance, so the bonus was not activated automatically. However, we are glad to know that you were not confused and turned to our support team and received the bonus indeed. And we are extremely pleased to hear that you have received the proper service. And we want to emphasize that you can always contact our support when you face any problem on the site, we are always happy to help. We are really sorry to hear that you did not catch your luck in the Webby Heroes slot. However, as it was mentioned in your review, there are a lot of games and providers on our site, and anyone would definitely find something at their taste. Thank you for choosing Webby Slot casino. We are always happy to see you here! Warm regards, WebbySlot casino team

user avatar

Many game providers to play. Verification is done quite fast. Nothing alse...
No bonuses, no cashback, only weak loyality proogram... If I compare that with another casinos its like 1/10 points.

Solving deposit issue.
I have been waiting 2 days + to get my money back (to account or e-wallet I deposited from) and nobody is able to tell me when they solve this problem. All of employers are ignoring my quistions even if I send them all documents that show when funds left from my e-wallet acc to webbyslots + they deleted that transaction from payments history.

Dear KILLA_RUDD, Thank you for your feedback. We are glad that you like selection of our game providers and fast verification. We constantly strive to provide the most satisfying and exciting experience to you. Let us mention that list of our available bonuses is displayed on our website. You can receive bonuses up to 6th deposit and Friday reload bonus you can receive every week. Moreover, according to our loyalty program you receive bonuses for moving through different levels of the Stadium and bonus points that can be exchanged in the Store for bonus money with a super low wager x3. Let us mention that your deposit was successfully credited to your gaming balance. We would like to point out that adding of funds depends on the payment provider you choose. As soon as your deposit was credited to your balance we notified you about it. We hope for your understanding and wish you a great day! Warm regards, WebbySlot casino team

user avatar

Perfect casino and support. There are many different leagues what help me understand all terms and documents on site. A lot of methods of deposits is really helpful.

Dear S7443KL1B, We are so grateful for this great 10-star review. We really appreciate you being our player and shared the word about us. Thank you for choosing Webby Slot casino. We are doing our best to provide you with good service. Always happy to see you in our casino!♥️ Warm regards, WebbySlot casino team

user avatar

I'm playing there for years without any serious issues.
- Trusted casino
- A lot of providers to play
- There is bonus every Friday
- Had no problems with withdraws
- Fast verification - there was no hassle with verification and it passed pretty quickly as i remember

- Withdraws are very slow ! Finantial department works only at morning hours.. So if you ask for withdraw at 2 p.m, it will get processed at 8 a.m.
- Withdraw doesn't cut off from your balance!! So if you have 300 euro in account and ask for 250 euro withdraw, the balance still stays at 300 euro and u have to be careful when u want to play only with rest of the balance.. That's psychological trick and I lost a lot of $ because of it
- Withdraws are cancel-able !

If casino would fix that issues with withdraws it would be definitely best casino in industry, but these disadvantages makes me feel i should find another place to play at..
I lost a 1000s of euros because of that.. its frustrating to wait all day till withdraw gets confirmed

Dear XXXHUJER, We appreciate you taking the time and writing such kind words about our casino. We are really happy to know that you like our support, bonuses, and a wide selection of providers. Thank you for your suggestions towards withdrawals it will be taken into consideration. We are doing are best to make withdrawal as fast as possible for our players. Constantly working on improvements is our main concern. We will do our best to become number 1 casino for you! Always happy to see you in our casino!♥️ Warm regards, WebbySlot casino team

user avatar

This is a licensed casino with the biggest number of games I’ve ever seen. Especially there are a lot of different slot machines. I’ve talked to support once and they answered be really fast, clearly and in a friendly way. I earn more or less regularly here and started gambling in March, so check it out yourselves.

Dear DPOSKNS, Thank you for taking the time and writing a review on Askgamblers! It really means a lot to us to hear your opinion. It's great that you had a positive experience enjoying a great variety of slots in our casino. We are doing our best to provide you with a lot of games from different providers. We are truly happy to have you as our player♥ Wishing you a wonderful day! Warm regards, WebbySlot casino team

user avatar

There are many different leagues here and you can place bets on some famous teams so it’s quite easy to win. Money transfer is fine, sometimes you need to verify, but they do it quickly and in a couple of minutes the money is transferred to your wallet. I win monthly up to 30k here.

Dear ALIHHCSS213, Thank you so much for your review! It's a pleasure for us to hear that you are satisfied with your experience in our casino. It really means a lot to us to hear your opinion. We are doing our best to provide you with fast withdrawals and qualified assistance. Congratulations on your big wins! Always happy to have you as our player♥ Wishing you a wonderful day! Warm regards, WebbySlot casino team

user avatar

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