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Webby Slot Casino

Player Rating 84 reviews
7.9/10
84 reviews
Complaint Response 10 complaints
1 day avg. 10 complaints
What we like
  • Top-tier software providers
  • Mobile-friendly
  • Live chat present
  • SSL encrypted
  • Games proven fair
What we don’t like
  • USA restricted
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Webby Slot Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://webbyslot.com
Established
2018
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, Russian, German, Finnish, Polish, Czech, Spanish, Norwegian, Portuguese, Bulgarian, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Romanian, Slovak, Slovenian, Thai, Turkish, Albanian, Greek, Chinese, Icelandic, Malaysian, Serbian, Vietnamese, French, Irish
Casino Type
Instant Play, Mobile, Sports, Live Casino, Crypto Casino

Webby Slot Casino is an online casino with a typically modern instant-play interface, mobile compatibility, and exciting bonus offers. The site features a wide selection of online slots and table games from NetEnt, Microgaming, Betsoft, as well as Endorphina, Evolution Gaming, Amatic Industries, Golden Race and many more software providers. Although the games are available in an instant-play format on desktop, most of them are available on mobile devices. Webby Slot Casino is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Due to legal restrictions, Webby Slot Casino does not allow certain players to set up an account. The restriction includes but is not limited to the residents of the United States of America. However, all players are advised to read the casino’s “Terms and Conditions” section to see if they are eligible to create an account.

Mobile Gaming

The casino is designed to work on almost any mobile device, including iOS and Android smartphones and tablets. Players can access the Webby Slot mobile casino without having to download games, as the website is fully optimized for mobile play.

Security and Fairness

Webby Slot Casino takes reasonable steps to protect the personal information of their customers. As the casino uses the SSL encryption, players can rest assured their personal information is safe.

All of the games from the casino portfolio have been powered by the leading software suppliers, which means they have been audited several times for fairness.

StallCation

Complaints

Read the complaints other players have left for Webby Slot Casino. Learn more about complaints.

Show all complaints
Webby Slot Casino - Delayed withdrawal with no result

Hello.

I don't know if you can help me but my friend told me to file a complaint here cause we thing something's wrong here on Webby Slot.

Who am I - a guy who plays mostly table tennis and I've played there for a week - deposited twice 1. 800PLN 2.1200PLN, first on 06.05, second on 08.05. I've played there for that time and on 10.05 I've tried to withdraw 5741PLN which has been rejected - Triple deposit wagering is required (394 PLN bets left) - so I've played few more bets and on the same day 10.05 I have made second withdrawal request for 7461PLN and I wait from that day with constant talk on live chat and stupid answers about provider checking me so it's not their fault. I can't stand it any longer. I've even deposited third time low amount 500PLN on 12.05 to play bit more but I stopped on 1726PLN in balance on my account - didn't make second request cause I don't want any more ways for them to delay or decline me.

They are telling me that on their site withdrawals over 1k euro are up to 72h... Yeah, well...

I don't have much screen of live chat but I do got all thing about my account with transaction history and yesterday's email from them which goes -

Hello,

We are contacting you regarding your withdrawal request.

Let us inform you that your withdrawal request has not been cancelled, it is still being processed.

Your bets are verified by the provider, but do not worry, as this is a normal security procedure, but it takes some time.

Once the verification is over, your withdrawal will be processed

If you have any additional questions or need help, please contact us. We are always ready to help you!

Regards,

WebbySlot casino team


Screens for proofs attached below:

Transaction history and verification site

Bet History: as you can see, limits hit me like a truck.

Live Chat from 16th day (26.05)


Today is 26.05 and its 16th day of waiting... If it's true I can wait bit longer but It just seems shady as hell.

Please tell me what should I do? Should I wait more?

staus Resolved
zł7461
Webby Slot Casino - Withdrawal declined due to alleged violation of terms accusations
Hello, some time ago I registered to Webby Slot Casino. They had total of 6 welcomebonuses and I used them all. With the last bonus I won approximately 1000€. I verified my account and everything went fine, after that I withdrawed the money. I didnt break the bonus terms or anything. After couple of days I received next message:

Dear Eemil Aleksi,

We are writing to inform that you have violated the following rules and don't have an opportunity to continue playing in our casino.

Our security department have detected that you have a duplicate account. According to the rules of our casino, it is forbidden to create more than one account (https://webbyslot.com/en/static-texts/terms-and-conditions P. 13.1; 4.5).

Also, we have noticed that you are abusing our casino bonuses. As stated in P.9.3. ( https://webbyslot.com/en/static-texts/bonus_terms ), bonuses can be received only once per person, per household, per address, per mobile phone, per shared computer and per shared IP address ( P.9.3. https://webbyslot.com/en/static-texts/bonus_terms).

Therefore, your winnings received while playing with bonuses in unfair way we're forfeited according to p. 9.20 ( https://webbyslot.com/en/static-texts/bonus_terms ).
At the moment, you are able to withdraw your last deposit in the amount of 200 EUR. After the successful cash out, your account will be permanently closed for breaking the rules mentioned above.

Best regards,
WebbySlot casino support team

I do not have duplicate account. I heard about this casino first time the same time I registered to there. And I dont understand how can I abuse their casino bonuses, while I was playing their welcomebonuses. I have no clue why they say I have duplicate account etcetc.
staus Resolved
€1000
Webby Slot Casino - Not able to request payment withdrawal
Dear Askgamblers Team,
There is something really fishy about Webby slot and I am quite surprised that it is listed as 'certified' with a very good rank and reviews. Before I found out about the fishiness, I decided to open an account and take the bonus offer based on what I read about the casino here. So I deposited $50 and got the 100% bonus at 40 times bonus amount ($2000 wagering requirement). Bearing in mind all the terms including $1 max bet and a list of restricted games I managed after many hours to clear the wagering req. and ended up with $375.5 real money balance. I didn't touch the free spins then.
I requested a withdrawal to my e-wallet (same which I deposited from) of $375. It was submitted but after going back to the home page I noticed the amount listed near to my profile as $375.5, I once again attempted the same withdrawal and got the message that my balance was insufficient so I assumed all went well the first time. I did ensure that the bonus was completely cleared.
I decided to check out the free spins, got 20 and ended up with $1.24. Now when I checked the wagering on it I noticed that $2000 was added to the new amount of $49.6 (1.24*40) and it states total wagering: 2000/2049.6. What is the $2000 which was completely cleared before playing the free spins doing there and I noticed that my balance now stood at $376.74! I got on to live chat to enquire about my withdrawal and was informed that I needed to submit certain documents so I informed the agent that I didn't receive any email or notifications about this. Although I told her that I didn't have a problem with submitting my documents (passport info and e-wallet screenshot requested) she still kept going on and on about the terms. I told her I mentioned it because I didn't receive any email request for docs. then she wrote that they request it after players cancel their withdrawal; this makes no sense (I have pics of the chat). Within minutes I submitted my docs. then got an email that my withdrawal was rejected with no reasons provided. When queried on chat, the agent said it was automatic and I should check my profile. Here I saw that it was rejected because I had to verify my account although the documents were pending verification! I think my withdrawal request should have been pending. So I got on to chat again, no help whatsoever. When I enquired about my wagering being at 98% completed and the $2000 added to the wagering of my free spins the agent said I should cancel the bonus and insisted that my real money was $375.5 and bonus amount at $1.24 but I was weary about doing this due to the 'beating around the bush' from her and being unable to even get my withdrawal request submitted. About an hour later I got an email that my documents were accepted and my account verified. I once again attempted to make a withdrawal of $375 of my real money balance and got a ridiculous message about awaiting current withdrawal limits when I can clearly see min: 20$; max: 4000$ (shot attached, saw it a few times). Gosh, $375 is chicken feed, yet this casino is acting greedy, corrupt and trying not to pay up. To make a long story short about this sketchy outfit before I end up typing pages about my experience with Webby slot...I need my perfectly legitimate and hard won real money winnings to be processed. I submitted the necessary docs, followed all the rules now pay up Webby slot!
staus Resolved
$375
Webby Slot Casino - Unfairly removed €160 of winnings after cancelling fully lost bonus
Dear Askgambler team,

i made a deposit in webby slot of 50 euro on 13.04.2019.
And took 100 percent bonus of 50 euro...

and i played and loss the money... and 81 percent wagering i finished.

then i reach the level in webby slots casino they use phase (phase 1) i reach then they credited to me 180 free spins for betsoft slots.....

daily 30 spins they are credited...

today 17.04.2019 i got 30 free spins and i play betsoft slot Magic Shoppe slot and won 20 euros....
and for 20 euros the wagering is 1984 euros...

then i play pragmatic play extra juicy slot and my balance goes to 160 euros...

then i got two wagerings...

one is phase 1 free spins wagering.

and

one is for first deposit bonus that i loss all the money and the wagering was not completed but still it was available to wager. but i think my first deposit welcome bonus wagering is no use because there is not a 1 cent available.. thats why i cancel my first depisit bonus wagering because there was no bonus money....

when i cancel my welcome bonus wagering suddenly its dissappeared my balance of 160 its showing 1 euro only ...

then i chat with the agent they told me if cancel any bonus all the bonuses will be cancelled....

i checked their all terms and conditions there is not written anywhere like if cancel any bonus all the bonuses is cancelled...

i check their terms twice not a single place written that if cancel any bonus and all the bonus will be cancelled...

and if they cancel my bonus then why still wagering requirement available for free spins in my account and 1 euro also available..

if there is one bonus cancel why they left me 1 dollar then they should remove all money and my account balance should be zero...

i attach the file below..
i chat with their agents they dont know their own casino terms...

i want my bonus money back..

and i hope someone senior and professional person from webby slot casino solve this issue....

even their chats peoples dont know anything... i asking something they telling something.

plz askgambler team help me for this issue..

Thanks
staus Resolved
€160

Complaint Statistics

Resolved 9
Avg. Amount $ 1,845
Avg. Complaint Duration 4 days
Avg. Response Time 1 day

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Player rating
7.9/10 84 reviews

Top reviews from our players

Very nice online casino to play many games alot of providers I highly recommend this casino to new players socialy. The welcome bonus is fair. Have 3 nice cashout so far

Nothing I don't like about this casino I wish I can give it 10 stars, but I cant still I have my top fav 😁 but I think l will play more and see how it goes

Dear JAYKEY, Thank you so much for your review, we are loving it. We would like to congratulate you on your winnings and hope luck always be on your side! We are glad that you like the variety of slots. By the way, we are often adding new slots so you can enjoy them every day. We will do our best to earn your trust and be in your top favorite! We are always happy to see you in our casino!♥️ Warm regards, WebbySlot casino team

user avatar

Great casino, good looking new games, good bonus system. Live chat is still acitve. Fast whitdrawal. Easy deposit. Adn thay have my favorite slots provider

Dear FUNGAJ, Thank you for your feedback and trust! We are extremely glad that you like the website and enjoy playing here :) The support team is always happy to answer all your questions! We are always happy to see you in our casino!♥ Warm regards, WebbySlot casino team

user avatar

The bonuses, the slot games provider, the live chat support and easy to make a deposit for Canadian player using interac, I can play my favorite slot games even if I have active bonus, easy to navigate

Dear WILLIE34, We are extremely glad that you like our website. Our team is ready to provide you with a fast and convenient service around the clock. We are really pleased that you have chosen your favorite slots on our website. By the way, the list of games is updated very often and you can find new slots that you might like. What is more, we offer you the most convenient payment methods to receive all your winnings instantly. Always happy to see you in our casino!♥️ Best regards, WebbySlot casino team

user avatar

I find here everything what i need from casino online. A lot of providers, quick and friendly support and. I really recommend this casino for all players! Good luck!

Dear MRSLABOWSKI, Thank you for the feedback! We are glad that you like our services and overall everything. Our support team is here around the clock to provide you with qualified assistance. Always happy to see you in our casino!♥️ Best regards, WebbySlot casino team

user avatar
Inactive user
10/10

Indeed it is a casino with many chances to win, there are many games, slots and everything you want, and live and offline betting. I recommend with all confidence, it is a casino that also accepts Romania, it is legal%, full support, nothing to comment negative, much success and I hope to complete the technical work on betting.

Dear VALERIU, Thank you so much for your review! It's a pleasure for us to hear that you are completely satisfied with your experience in our casino. Our casino offers a great choice of slots, roulettes, sports so that every player can find his favorite. Also, we are really glad you appreciate our helpful support team. We are here to provide you with qualified assistance at any time. Always happy to see you in our casino!♥️ Warm regards, WebbySlot casino team

user avatar

A lot of games I like to play, however most of the BTG games are missing.
A lot of welcome bonuses which was nice when i joined.
Min deposit of 10eur

Loyalty program is too weak and there are no bonuses apart from weekend reload bonus. It takes way too long to actually get something from the loyalfy program.
PlayNGo games are sometimes no loading

Dear VLADKOSH, Thanks for the feedback and your suggestions towards BTG games. Let us mention, the list of games is updated very often. According to our loyalty program you receive bonuses for moving through different levels of the Stadium and bonus points (you can receive them for every bet anywhere you like to play) that can be exchanged in the Store for bonus money with a super low wager x3. If you face any difficulties with loading games, do not hesitate to contact our support team. We will do our best to help you fix any kind of an issue. We are always happy to see you in our casino!♥️ Warm regards, WebbySlot casino team

user avatar

I’m very impressed. If I was to play I would prefer this casino because it has heaps of games and especially payout is fast the next day I got my $€. Live chat is always helpful.

There is nothing negative to review. Casino have lot of payment methods and it's really quick. There are good bonuses with good wagering. I'm really happy to find this casino.

Dear VIKTORBORBELY, Thank you so much for your review. It's a pleasure for us to hear that you are completely satisfied with your experience in our casino. Our casino offers a great choice of different payment methods so that every player can freely use the most convenient one and we are really glad you appreciate our fast payouts as well as our helpful team. We are here to provide you with qualified assistance at any time. We are always happy to see you in our casino!♥️ Warm regards, WebbySlot casino team

user avatar

Mordern fun bright colors and graphics. Easy to move around and get support quickly. The are helpful and has easy registration and quick. New games all the time.

Dear KELLY H., Thank you for your feedback! We are glad that you like the variety of slots. The list of games is updated very often. Our support team is here around the clock to provide you with qualified assistance. We are always happy to see you in our casino!♥️ Warm regards, WebbySlot casino team

user avatar

The games load fast and very fast payout. I’m very impressed. If I was to play I would prefer this casino because it has heaps of games and especially payout is fast the next day I got my $$ already :)

Nothing that I dislike about this casino. The only thing is not many bonus every time when I wanna make a deposit, but either way I’m still impressed. :)

Dear ROSEY888, Thank you for your kind words! We are extremely glad that you like our casino. We are doing our best to provide you with fast withdrawals and qualified assistance. The support team is here 24/7 and always happy to assist you! Let us mention, that our active players can get bonuses every day according to our loyalty program. More details you will get to know once you contact us. We are always happy to see you in our casino!♥️ Warm regards, WebbySlot casino team

user avatar

I really enjoy the site and choice of games, live chat is always helpful, friendly and quick to reply. I'm really glad they are allowing Australian player to deposit and play again.

Dear JSTRELLL, Thank you for your feedback! We are happy to know that you like the variety of slots and enjoy playing in our casino. That's awesome that you like our customer service. We are doing our best to provide you with qualified assistance. We are always happy to see you in our casino!♥️ Warm regards, WebbySlot casino team

user avatar

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