- Top tier software providers
- The casino has a live chat facility
- Mobile friendly design
- User-friendly lobby
- Several country restrictions
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True Flip Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
True Flip Casino is an online casino home to over 1000+ games from multiple software providers that include NetEnt, Play’n GO, Big Time Gaming, Pragmatic Play and many others. Packed with high quality games, players can load the casino instantly through a web browser or use a mobile device and head over to their mobile casino, available in English, German, Spanish, Portuguese, Finnish, Norwegian, French, Polish, and Japanese. True Flip Casino is licensed and regulated by the Government of Curacao.
Restricted Countries and Territories
Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include France, Hungary, Korea, Democratic People's Republic of United Arab Emirates, Afghanistan, Australia, Burma, Belarus, Dutch West Indies, Cyprus, Cuba, Greece, Ethiopia, and Italy, among others. For the full list, please refer to ‘More casino details’.
Mobile Gaming
The casino also has a mobile version of their site which is just as impressive as the web version with hundreds of games just a swipe away. The mobile casino can be played on most mobile devices like smartphones and tablets and no app is required. All members need to do to play is open a compatible mobile browser.
Security and Fairness
The casino takes security seriously, which is why they use a high level of encryption to ensure the utmost safety of players personal and financial details. Any sensitive data will always be encrypted before it is transmitted over the internet.
Players also don’t need to worry about fairness. Since the casino uses a random number generator this will ensure all games produces random results for complete peace of mind.
- E-Wallets 0-1 hours
- Bank Transfers 0-48 hours
- Card Payments 0-48 hours
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
Players can open the casino where they will be greeted with loads of video slots with themes to suit all kinds of players. When it comes to variety, players will be spoiled for choice with many of the top gaming providers here like the ones we mentioned such as NetEnt, Microgaming and Play’n GO. There’s so many providers here players will also be able to choose from several filters to make it easier to browse or use the casinos search engine to find games instantly. Titles here include the Starburst Slot, Immortal Romance Slot, Bonanza Slot, Book of Dead Slot and Gonzo’s Quest Slot.
There is lots of table games here as well, players will be able to pick from several variations which includes the popular versions of blackjack and roulette. There’s even dice games and card games for anyone looking to try something different.
Live Casino
For players who prefer a real casino experience, True Flip has made sure to cater to their needs. In the live casino section, players can choose from several live casino games that are hosted by live croupiers for added entertainment. Bet limits vary in this part of the casino also vary, so players with different bankrolls can enjoy.
Support
Anyone who needs help and assistance can contact the casino's customer support team. For any casino support, players can use the casino's 24/7 live chat service or write an email.
Complaints
Read the complaints other players have left for True Flip Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Dear Crandos! Thank you for your feedback! Let us inform you that our deposit bonuses have been designed in a way that wouldn't let anybody do bonus abuse. This is vital for the loyalty system. In case if you don't want to use any deposit bonuses, you are free to play raw. Many players prefer to do so. Bonuses are a chance for winning more, they don't guarantee that you will definitely finish wagering them. But there are many cases of wagered bonuses as well. When it comes to bonus activation, we let our players choose when they want to use their bonuses. This is the way of giving more freedom and this is why we let you choose if you want to activate the bonus right away or want to save it for later. Feel free to contact our Customer Success team any time with any question, we are available 24/7! Best Regards, True Flip Team
When I gamble, I try and choose my online Casinos wisely. For that, I rely on AskGamblers and what community members have shared out the casino. I weigh everything carefully; Pending time, Deposit options, Withdrawal options/limits, and, most importantly any unresolved complaints. True Flip was one of the highest rated casinos that checked off all the boxes. Their reputation precedes them and is absolutely deserving. I will be honest, we did not start off on the best foot but they have proven their integrity and worthiness to me. They have all the major providers from NetEnt and Quickspin to my favourite, Pragmatic Play. The site is well designed and I have encountered no issues playing the games. ID verification is very fast and utilized the most modern remote Identification software with facial recognition. Get ready to say cheese when you take your selfie. What makes them stand out is their Bitcoin Lottery which loyal customers receive free tickets in. Case and point, I prefer withdrawing with Interac and True Flip is the only casino that has ever reviewed, approved, and processed a payment within one hour in the middle of the afternoon. Absolutely Mind Blowing.
The only issue that I have experienced was having two Bonus games glitch on me. Spoke to online Chat who looked into the matter for me quickly and assured me everything was in order. I have zero reason not to believe them.
Greetings! Thanks for sharing your experience, it’s great to be the Casino of your great choice, we really appreciate your time leaving this review. We aim to provide our players with the best service and we look forward to seeing you again. Best Regards, True Flip Team
In my opinion the best casino I've played.
Large selection of games, nice website layout, everything runs smoothly.
But the reason i gave a 10 stars is customer service. Every problem is solved almost immediately.
Instant payout time, usually on the same day as your withdrawal request. Special thanks to Tony!
Absolutely nothing. I don't event try to find any negatives because I didn't notice them. Sure, the chance of winning could increase, but it is still on a decent level.
Thank you for the feedback! It's people like you who take time to say some good words which motivate our team to work better and better! We will forward your feedback to our team, especially to Tony :) Good luck and regards, True Flip Team
I am compelled to make my firs review because of my experience with them yesterday. Before even signing up I read through the terms and conditions/ bonus policy and found them to be the best choice for the moment.
Positives: Depositing was very easy, so many options to choose from. Support was on hand for every question I had, and replied within 1 minute to help with my verification. Also had a problem with laggy slot and they suggested I chance browsers which worked.
The software is great, and there are so many game providers to choose from. Upon completing my welcome bonus wager the game actually stopped to notify me and ask if I'd like to continue betting.
Finally, the withdrawal was processed and received within 5 hours of requesting it.
Dislike is a strong word, I'd say suggestions. It would be nice if they had the entire collection of games from each provider they support. Also, I would love it if more reload bonuses were readily available (100% match ect) since at this point I rotate the casinos i have bonuses for and would love to play more on this casino.
Dear Alwayswin! Thank you for your feedback! Nowadays, browser-related issues cause many problems. In many cases, we recommend clearing the browser cache or trying a different browser at all because the problem could be a set of extensions set up there that slow the work down, etc. If some game from a particular provider is not present, please let us know in the chat. We might turn it on within 48 hours for you if we have that game at all and if it is available for your region. As for bonuses, our managers always look for the best offers for our customers. If you want to know more about all the bonuses — please let us know in the chat next time. Thank you for your suggestions! Please don't hesitate to ask us any questions in the chat, we are there 24/7 for you :) Regards, True Flip Team
I'm a Canadian casual gambler that favors cryptocurrency over conventional methods of financing due to the ease of use, fast transfers and 24/7 accessibility. When I signed up for True Flip just over a month ago, I was happy to see that the casino supports many high market cap cryptocurrencies; but I really got excited when I discovered that they employ a "hedging" valuation for all bets that uses a real-time or moving average value of the currency you use to play, and compares it to the current value of the crypto balance in Euros.
For those that don't know - many casinos do support cryptocurrencies, but the support often ends at the casino wallet level, where it is often assigned a value that is relative to a very out-dated valuation. Furthermore, most casinos that simply support crypto, are not using it optimally. TrueFlip is one of the very few that ensures ALL their games are accessible to play with the cryptocurrency of your choice, as the Euro equivalent is always up-to-date.
Signing up with TrueFlip was the most practical, and well-developed experience I've yet to experience at any other casino. When you make an account, you are briefly introduced to the platform, it's security functions and one of the best features: an incentive awarded to all users who upload verification documents. This is a big +1 for me. Some casinos won't even tell you what documents you'll need for a withdrawal until you win big and you finally go to cashout - only to find that the process takes days, and if you don't have self-control, you will cancel your pending request, leaving nothing to withdraw.
My reasons for ranking Trueflip as one of my 2 all-time favorite online casinos. To summarize, I've listed the areas that TrueFlip really excels in.
- Crypto deposits are VERY fast. Tx Broadcast to wallet balance in 0-3minutes.
- Platform feels fresh, easy to navigate, and user friendly on a desktop or mobile device.
- Innovative incentives and perks that you won't find elsewhere.
- Cashouts are near-instant for low-moderate value withdrawals.
- Cashouts are paid out within a few hours for larger wins; as they perform a security check to validate legitimacy.
- Offers a weekly lottery perk that uses provably fair, blockchain hash derived winning numbers.
- Has quick, friendly and responsive customer support.
- Shows a genuine interest in the health of their players, by rewarding account verification right after sign-up. Clearly the TF team wants players to have a smooth experience, as this process allows for your first withdrawal to only take a couple of minutes to be sent to your wallet.
- Encourages players to keep their accounts secure through simplified 2-FA and account action alerts.
True Flip is a hidden gem, seeing as it has a relatively short history. TF has won my trust, after a payout for a large win that was approved and completed within hours. <1000 Euro withdrawals are typically approved in minutes.
Highly recommended! Especially to anyone that likes to use crypto to try your luck.
My only issue with TrueFlip is not a complaint that should have any aggregate consideration to prospective new players. I really like the Flip's Star lottery, and look forward to the results each week. I do feel that there should be more winning number combinations with higher odds and lesser pays than the current set-up. Seeing as most draws end up with no winners, I feel that the 0's are counter-intuitive to the true purpose of the lottery incentive, which is to engage players.
I feel many players would be much more engaged if they had a chance of winning a prize that seems more attainable, such as fixed mBTC prizes for a few less matches than currently necessary to win a prize. I just feel that this lottery has a lot of potential that is not being utilized. That said, I do want to lighten the tone of this "con" to say that TrueFlip is a fresh, unique and innovative platform for high-stakes entertainment.
In summary: there is nothing that I've experienced during my time at TrueFlip that has made me question the integrity of their vision. I am excited to see how TF evolves as it gains more attention.
Thank you so much for such detailed feedback! The exchange rate of different currencies is not decided by us. We rely on a couple of exchanges and after you refill your balance with BTC, we don't rely on the wallet anymore meaning that all transactions are done in real-time. This is why everything is picked up very quickly in terms of realtime currency conversion. It is our main priority to process user's requests as fast as possible. Speaking of KYC, basically, we ask for a driving license, passport, or ID card. In case of a security check, we might ask for some additional documents. But it doesn't take that long compared to some other casinos that you have mentioned. Speaking of our main lottery game, we understand your point and will keep that in mind. Surely, we are thinking of getting more people attracted to our legendary product, so we are looking for ways, how to make it real. We are glad to see such a sober opinion and get our work treated with respect. Every day we work hard on improving every aspect of your experience on our platform, so it's extremely important to receive such detailed and true feedback. We are proud to be a favorite place for your leisure time! Thank you for choosing us! Regards, True Flip Team
What to say, everything is good, operator very friendly and patient.
Fast kyc verification. I was lucky and won withdrawal approved
in a few hours. Kyc and withdrawal in a few hours. What can you wish better!
Congratulations you will be my favorite casino!
We are extremely glad to serve you at our True casino and appreciate your true opinion. Fairness is our №1 priority as have already made sure about that. Day by day we have been gaining more and more satisfied players who literally fall in love with our platform. We would love to have all feedbacks about their incredible experiences collected and posted here to introduce the ever-expanding True gaming world. So every single feedback is very important to us. Thank you for choosing us. Regards, True Flip Team
What''s not to like? Quick withdrawals, friendly and helpful customer service. Great range of games. Fun atmosphere and theme. Hands down the best online casino I have played at. Rep ++ to True Flip
Nothing, seriously 10/10. I have not had a single problem with this casino! I mean, it would be nice if I never lose but let's be real, I just gotta learn when to stop...
Dear Souldoubt! We often receive awesome feedback from our players in the chat which is quite encouraging given that there are more experienced casinos out there in the gambling realm. Nevertheless, people choose us and enjoy their time playing at our casino. We started our way by developing unique games based on a funny fish topic. The main character is the dolphin called Flip. We've met people who misunderstood the name of our casino, so we had to explain its meaning so that they could play at the platform with no worries. Of course, there are cases when our players blame their luck or games, but as you have pointed out correctly, they also have to take control over their desire and just stop at the right time. We are glad to have you with us, Souldoubt! Thank you for sharing your opinion. We really appreciate it. Regards, True Flip Team
I don't have really anything bad to say about this casino but must say I don't really play Curaçao license sites but this one is exception. I cannot dismiss bonus offers what true flip is offering. Live chat is super fast. I have been playing about 6 months' true flip and have up and dows. Biggest withdraw was 7k payment method card and cash was in a bank in next day. Personally I keep this withdrawal time wast. Also, I want to thank whole true flip staff and specially Jason King to giving one of the best service what I have got on casinos. At this time true flip its top 3 casinos what I use if this casino would be under MGA it would be number one straight away. I will recommend any players to test this site. They are truly offering good bonuses and you don't need to think are you getting your wins or not.
Dear Wilenius. We are proud to bring exceptional experience in your life and receive such awesome and complete feedback in return. Everybody at the company is putting their own contribution to improving the quality of services brought to our dear players. We are really glad to know that you enjoy our bonus system including the VIP loyalty program. Your feedback shows us our success level and we are proud of it. Thank you for helping us keep the position among the top players on Askgamblers. Regards, True Flip Team
One of the best casino's i have played on. Great graphics, fast website.
Fun games, awesome support and as you play you receive tickets for their lottery.
I did lose a lot of money but i guess that's the price for gambling :P.
I did however manage to turn 2K into 8.7K but i kept playing so its my fault lol.
But on a serious note, nothing bad to report on this casino!
Thank you for your warm words, we do appreciate them! Hopefully, next time you will win even more and request a withdrawal, at least to check how fast they are :) Good luck and regards, True Flip Team
One of the best casinos with great bonus handling and nice customer support. Much games and fast servers are always welcome. Design of the page looks okay and verifying the documents processed fast.
Not really much. German customer support is missing
We would like to say thank you for your comments! We are doing our best to bring top-notch service to our players. We appreciate your loyalty, thank you for choosing True Flip casino. Hopefully, we will have German support in the future :) We will be at your disposal for any further information. Regards, True Flip Team
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Nice layout and i like the BTC aspect of the casino. Nice machines with lots of variety seamless interface with mobile phone and just easy to use in general.
Deposit bonus for new account they limit your bet so it takes you days to try and get through the x35wager kinda dodgy imo. This is probably to prevent new players from winning big and being able to get through the ridiculous wagering requirement, ensure you activate deposit bonus before depositing because if you play it without doing that you wont get tour first deposit. Usually this is automatic in most casinos.