Trips Casino

1000 EUR deposit missing Trips Casino unresponsive

kr14,000

I have made a deposit of 1000 Euros to Trips Casino. Now it has been almost 3 days, and the deposit has still not been credited to my account. Never before have I had a delay with my payment method. It has always been instant. The funds have been debited from my bank account.

They are not reacting to any email or live chat communication. Before I was always able to reach my VIP manager Tony within 1 hour, so this is completely out of the ordinary. I am worried since I've now seen multiple other users opening complaints about the same casino. I am scared that I have been scammed of my 1000 Euro deposit. It's not normal behaviour!

Delayed withdrawal with 4 days

$1,516

I have submitted a withdrawal for 40 000kr 13. July 2026. Now it is 17. July and the withdrawal is still pending. I have tried to contact the casino support in 3 different ways, each several times since 14. July but never got any response. I have tried to send an email via support chat that is not available 24/7 anymore, then used support by email, and instagram. On trips casino website they say they process all withdrawal within 24 hours, and that was never a problem before but now it takes 4 days and no one to contact to get some answers. If it is relevant so I am a VIP customer on Trips casino as well.

Withdrawal error at Trips casino

kr40,000

Whenever i try to make withdrawals it shows withdrawal error and i have submitted my account verification long time there is no response. importantly there is no live support and customer service is not responding. It feels like this casino is dead for long and just taking deposits only and they don’t do the withdrawals.

Urgent casino closure pending withdrawal

$3,170

Trips Casino is closing down and has not given me my pending $9000 withdrawal.

I have received a previous withdrawal, and my verification is good.

The email said to withdraw all remaining funds, which I did. But their support has gone dark, and you can't get a hold of anyone.

Please help me get in contact with someone to get my withdrawal before it closes for good.

My account has been locked

$9,000

After opening the account, I played baccarat only once, and my account was locked.

When I contacted customer support, I was told that I would receive a response within 24 hours, but nearly seven days have passed.

Even though I have contacted them multiple times, I keep being told that the relevant department is still investigating, and there has been no progress at all. I am very troubled by this situation.

If there are any documents or information that need to be submitted to the casino, I am fully willing to cooperate

Funds have not been withdrawn for 7 days

I can't get a payout, I've fulfilled all the conditions they wanted from me! I've gone through full verification, made a deposit, and I've been waiting for a payout for a week now! During this time, they've canceled the payout twice because there's something wrong with my crypto wallet address, even though I've been using it for a long time. After I ordered a payout again, nothing has happened for the past 5 days.

Rejected

€50

Error when withdrawing for past 5 days

Hi, my complaint is quite similar to another complaint i read on askgamblers from mid December regarding this casino

I have played, verified, and have been waiting since Sunday to be able to withdraw funds. The error message i get when trying to make a withdrawal is «please check the data or contact support» - i have been asking multiple times on chat for the past 5 days with the only response that there is a technical issue but they cant tell me when it will be fixed.

Clearly makes me suspicious when i see someone else having the exact same issue about a month ago. I only went to this casino since it is a Dama Nv owned site, but this is very very unfortunate. Hope you can help resolve this quickly.

kr32,750

Delaying withdraw

Hi there,

I have been trying to withdraw 1380 for over 5 days now.

Fully verified.

The withdraw page comes up with the error.

Check the data or contact support.

The same error as others complaints about trips casino.

Have contacted live support over 20 times and got the same robotic response please wait for the relevant department thanks for your patience bla bla.

Have provided screenshots and videos to both live chat and the support email address.

Feel like I’m been delayed out of a withdrawal.

Please help.

Rejected

$1,380

Holding back my winnings

I won 3300NOK on this casino.

Finished the verification process without any problems.

When I was going to withdraw to the credit card/revolut account there was an error message saying: "Please check the data or contact support".

So I contacted them 5th of December for the first time. They said that there was an issue and that I needed to come back and ask for support later.

I have contacted them several times since then and got the same answer every time.

Today is the 9th of December and it still has not been fixed.

And now when I go to the withdrawal page, the credit card/revolut option is removed.

I feel they are holding back my money on purpose. I see no other way than to post a complaint here.

I will attach screenshots of the error message and the removed credit card option.

Samanstreetlife • 3 months ago

kr3,300

Trips Casino Complaint Stats

Resolved 4 / 8

Avg. Amount $2,479

Avg. Complaint Duration 6 days

Avg. Response Time 2 days

Trips Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.

So far, 3 out of 6 complaints in this category have been resolved.

This operator's average complaint duration is 6 days, while the average duration across all operators is 8 days.

Review This Casino

Share your thoughts with other players

Player Rating

8.9/10 ● 148 reviews

Top Reviews From Our Players

mathewkarena420 • 4 months ago

1/10

I do not know what the problem is now. From the beginning all was good, but now the chat and email do not give answers. It has been 2 weeks with no answer. Maybe they are on holiday, but normally they must write back to emails! Also, I have not received 2 bonuses.

9/10

It's going really awesome, easy to use and navigate through the pages. Really good, highly recommend if you're looking for a casino site that looks after their consumers.

Thank you so much for the awesome feedback! We’re thrilled to hear you're enjoying the site and finding it easy to navigate. Looking after our players is always our top priority. Good luck and have fun! 🚀

Trips Casino 3 months ago

Alam82 • 5 months ago

10/10

Great support, huge variety of games covering the best gaming providers daily amazing promotions. User friendly platform and very easy to navigate. Best luck to everyone..

Thank you for the kind words! We love hearing that you're having such a great experience. Best of luck on your next round!

Trips Casino 5 months ago

Pedro204 • 5 months ago

00_Anonym_00 • 5 months ago

10/10

Very good casino, I recommend. Has all the top games, very friendly live chat and also reply quickly. It also has a lot of deposit options and quick withdrawals.

Thank you so much for the feedback. We're incredibly happy to have you playing with us. Wishing you continued good luck and big wins!

Trips Casino 5 months ago

10/10

Absolutely fantastic online casino! Very user-friendly site, fast payouts, and tons of exciting slots. The support team is friendly and quick to help. Plus, playing is really fun because there are always new promotions and free spins. I can definitely recommend it!

Thank you for the amazing feedback and the recommendation! Wishing you the absolute best of luck!

Trips Casino 5 months ago

Pepi83 • 5 months ago

Rustam9891 • 5 months ago

10/10

There are free spins upon registration, easy, fast and convenient deposit. And live chat responds quickly and efficiently. I like it a lot and recommend them.

Thank you for the wonderful recommendation! We're so glad you're enjoying the experience and your free spins. Best of luck and happy gaming!

Trips Casino 5 months ago

Alfiko1997 • 5 months ago

10/10

I recommend this excellent casino to everyone. You won't regret the great returns. Good luck and prosperity to everyone. The best casino I've ever played at.

Wow, thank you so much for the high praise! We are thrilled to be your top choice. Best of luck to you too, and see you on the next spin!

Trips Casino 5 months ago

Anbinh666666 • 5 months ago

10/10

Good experience overall. Just use chat if you have any problems. And they figure it out as soon as possible without making any further problems. Would recommend to anyone who likes gambling on a Saturday night.

Thanks for playing with us! Great to hear you've had a good experience being with us. Your recommendation means a lot! Wishing you best of luck!

Trips Casino 5 months ago

Mwaiti1982 • 5 months ago

9/10

This gaming site is very reputable, with fast deposits and withdrawals. Customer service is enthusiastic and attentive. In short, I highly appreciate your services. I will be a long-term customer.

Thank you for the review! We're glad you find our deposits and withdrawal fast and enjoyed cooperating with our customer servide. Thank you for being with us!

Trips Casino 5 months ago