Trips Casino - Holding back my winnings

Dear reviewer99,

Thank you for sharing your feedback with us, and we sincerely apologize for the inconvenience you've experienced.

We understand how frustrating it must be to encounter issues with withdrawals, especially after successfully completing the verification process. We take your concerns seriously, and we would like to resolve this situation as quickly as possible.

To investigate further and assist you better, could you please provide us with your account ID or the email address associated with your account? This will allow us to check the details of your case and identify the cause of the issue with the credit card/Revolut withdrawal option.

We appreciate your patience and are committed to ensuring a smooth resolution for you.

Dear Trips Casino,

Kindly note that the player's registered username and email with your casino could be found within the notification email sent by our complaint system automatically. To avoid losing time, however, we have just sent these manually in a private message.

Please confirm you have received the requested data and keep in mind that in case you fail to respond within the given timeframe we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Today i got this email. I have done that and still dont work. The chat support has aslo said that to me earlier.

Thank you, AskGamblers, for providing the requested data. Our team is currently addressing the issue, and we are working to resolve it as quickly as possible. I will share any updates as soon as we have more information

Still dont work...

Dear reviewer99,

We understand how important this issue is, and we want to assure you that our team is actively working to resolve it. While we don’t have an update just yet, please know that we’re doing everything we can to address the matter.

As soon as we have more information or a solution to share, we will notify you immediately. We truly appreciate your patience and understanding as we continue working on this

Dear reviewer99,

Could you please record a video of the error you're experiencing and send it to us? This will help us resolve the issue more quickly. Thank you for your cooperation!

Yes. Where should i send it?

I have now sent an recording on email. This time i triend with the "mifinity" withdrawal option. The creditcard option is still not there. And i get the same error using "mifinity".

I have now recorded using the jam app and sent it on email to the casino.