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SlotsMillion Casino

Item: SlotsMillion Casino
Rating: 1
Author: Sharon D.

Player Rating 133 reviews

7.6/10

133 reviews

Complaint Response 58 complaints

2 days avg. 58 complaints

What we like

0-24 withdrawal timeframe
Mobile-friendly design
Over 4,000 games from top-tier vendors

What we don’t like

Multiple country restrictions
Live chat not available 24/7

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Sharon D.

SlotsMillion Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

https://www.slotsmillion.com

Established

2014

Licences

Malta Gaming Authority

Company

SLTM Ltd

Affiliate Program

Rainmaker Casino Affiliate Program

Languages

English, Finnish, German, Norwegian, Swedish, French

Casino Type

Instant Play, Mobile, Live Casino

SlotsMillion Casino is a diverse online casino with a clean instant-play interface and a massive selection of video slots. It’s powered by multiple software platforms, including Microgaming, NetEnt, Play'n GO, Pragmatic Play, Yggdrasil Gaming, Playtech, and many others. SlotsMillion Casino is licensed by Malta Gaming Authority.

Restricted Countries and Territories

Due to legal restrictions, SlotsMillion Casino does not permit players from several countries and territories including but not limited to the United States, France, Belgium, Denmark, Russia, and the Cayman Islands. For the full list of restricted countries, please refer to the 'More casino details' tab.

Security and Fairness

Players can rest assured that their personal and financial information will be protected thanks to SSL encryption, the gold standard of online security. It works by obscuring all sensitive details, making it impossible to read or decode information like user details, credit card numbers, banking information, and other confidential data.

SlotsMillion Casino selects only games from reputable vendors. All of the slots at the casino have been audited by an independent testing firm to ensure fair play. As such, players can rest assured that the games produce random results.

Deposit Methods

Payz, Maestro, MasterCard, Neteller, Paysafecard, Visa, Trustly, Skrill, Siru Mobile, Zimpler, Interac, PayPal

Deposit Fees

Withdrawal Methods

Maestro, MasterCard, Neteller, Paysafe Card, Visa, Payz, Skrill, Trustly, Interac, PayPal

Withdrawal Fees

Withdrawal Limit

EUR 50,000 per month

Currencies

Canadian dollars, Euros, British pounds sterling, US dollars, Norwegian kroner

Pending Time

48-96 hours

Withdrawal Times

E-Wallets 0-24 hours
Bank Transfers 0-48 hours
Card Payments 0-24 hours
Weekend Cashouts No
Progressive Jackpot Wins None

Game Providers

Playtech, Games Global, NetEnt, Rival, GamesOS/CTXM, Betsoft, Bally, Play'n GO, WMS, Saucify (BetOnSoft), NextGen Gaming, 1x2Games, Barcrest Games, iSoftBet, Genesis Gaming, Novomatic, Leander Games, Quickspin, Yggdrasil Gaming, Rabcat, Merkur Gaming, Relax Gaming, Playson, Thunderkick, Amatic Industries, 2 By 2 Gaming, Amusnet (Former EGT Interactive), Betdigital, Wazdan, Big Time Gaming, Games Warehouse, Elk Studios, Light & Wonder, Lightning Box, SUNFOX Games, Gamomat, Push Gaming, Core Gaming, Ainsworth Gaming Technology, Betconstruct, MGA, Pragmatic Play, Stakelogic, Nolimit City, Red Tiger Gaming, Noble Gaming, Red Rake Gaming, Felix Gaming, Foxium, Just For The Win, Booongo Gaming, WagerMill, Iron Dog Studios, Games Lab, Fugaso, Fuga Gaming, Spieldev, Shuffle Master, Bally Wulff, Meta GU, YoloPlay, Wild Streak Gaming, Touchstone Games, Storm Gaming, Gamevy, Fantasma Games, Cayetano Gaming, Kalamba Games, Oryx Gaming, Realistic Games, Side City Studios, Chance Interactive, Relax Gaming, Skillzzgaming, Sigma Games, Blueprint Gaming, Pirates Gold Studios, High5Games, Skywind Group, Adoptit Publishing, Asylum Labs, BlaBlaBla Studios, Bulletproof Games, Concept Gaming, Crazy Tooth Studio, Electric Elephant, Givme Games, Golden Hero Games, Live 5 Gaming, Magic Dreams, Northern Lights Gaming, Old Skool Studios, Probability, Reflex Gaming, Red7 Slots, Electric Elephant Games DON'T USE, Sthlm Gaming, The Games Company, AGS, Golden Rock Studios

RTP

Not stated

RNG Tested

Progressive Jackpots

Game History Feature

Virtual Games

As its name suggests, SlotsMillion Casino features a diverse range of slots. Players can enjoy titles from various platforms, each with a variety of themes, paytables, and bonus features. Among the most popular are Book of Dead Slot, Bonanza Slot, Raging Rhino Megaways Slot, in addition to numerous others. Also, players can sort through the games per software, game type, and theme.

While SlotsMillion Casino specialises in slots, it also features table games, video pokers and other casino games.

Live Casino

At the moment of writing, SlotsMillion does not feature a live casino section.

Deposit Limit Tool

Yes

Wager Limit Tool

Yes

Loss Limit Tool

Yes

Time/Session Limit Tool

Yes

Self-Exclusion Tool

Yes

Cool Off/Time-Out Tool

Yes

Reality Check Tool

Yes

Self-Assessment Test

Yes

Withdrawal Lock

Yes

Self-Exclusion Register Participation

Gamstop

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Support

SlotsMillion Casino’s customer service team makes sure there are no long queues of players with an issue. Players can get help through a simple live chat interface, open between 09:00 and 22:00 CET every day. Alternatively, players can give the casino a call, request a callback, or email the support team and get a reply in a matter of hours. Their requests will be attended to in English, German, Swedish, Norwegian, or Finnish.

Suggest an edit

Complaints

Read the complaints other players have left for SlotsMillion Casino. Learn more about complaints.

Show all complaints

Submit complaint

SlotsMillion Casino - Completely unable or unwilling to verify my account

I would like to raise a complaint about Slotsmillion and their unwillingness to verify my account over the course of 7 weeks.

5/26 - Signed up to Slotsmillion
5/26 - Slotsmillion requested documents from me
5/27 - Withdrew $1,159.65
5/27 - Documents refused by Slotsmillion for no reason, they were perfect
5/28 - Documents refused again with no explanation, just 'unfortunately some of them aren't quite what we need'
5/30 - Documents refused again with no explanation, just 'unfortunately some of them aren't quite what we need'
6/1 - Withdrawal cancelled
6/3 - Slotsmillion asked for 'Documents' again, having been sent the documents 3 times at this stage, and failing to provide a reason for their decline
6/3 - Slotsmillion said Phone verification was required. Despite over 10m attempts, their SMS text didn't send. Live chat would later eventually admit it was broke and verified my phone number automatically, without the need for an SMS anymore... strange.
6/17 - Withdrawal requested again after several live chat sessions
6/17 - Phone verification requested again, after I've already been through all of this
6/17 - Generic email received again, asking for 'Documents' with no indication of what is even being requested, or why the 5+ previous perfectly valid uploads were refused
6/17 - Slotsmillion asked for document to confirm I'm a real Canadian citizen, which doesn't make sense as ID was already uploaded multiple times.
6/22 - They accepted ID verification of another name which was on my bank statement (Joint bank account) and said I still need to verify phone number. They also asked for utility bill. I explained right away I don't have a utility bill as I'm a student
6/23 - Asked to contact support about withdrawal. Generic email about documents again when I've uploaded these more times than I can count. No specifics about why they're refused.
6/23 - Some of my documents were reverted to not verified, despite having been verified before. Asked for Utility Bill again, told them I don't have one and explained I've sent in bank statement numerous times. Asked for phone verification yet again despite Slotsmillion being aware of the issue.
7/3 - Withdrawal requested again. Phone validation requried yet again despite Slotsmillion being aware of the issue. Asked them to call me and they never did. Provided phone number and time, with timezone. They just didn't ring.
7/10 - Withdrawal cancelled again. Generic email received about documents, without any specific explanation of why documents are being refused.
7/8 - Withdrawal requested again
7/8 - Phone validation requested again, even though we've been through this 10 times at least
7/8 - Was told that my account was validated via email. I would later find out that it wasn't.
7/9 - Asked for phone validation again. They refuse to listen to me explaining it is impossible to verify phone number with their system, and failure to phone me or text me.
7/14 - Asked for documents again, with no explanation of why I was told account was verified when it wasn't, or why my documents were wrong. I also had a document pending on their site and they hadn't even looked at it at this stage. I think it was my ID selfie. My account is locked so I can't even check.
7/15 - I sent numerous emails to slotsmillion explaining 1. They aren't specifying what was wrong with my documents at any stage, and refusing them for no reason, 2. They are being clearly unwilling to verify my account, 3. They are asking inconsistent requests, 4. repeated requests for things already dealt with, 5. losing my messages, 6. poor communication, 7. slow responses to emails, 8. ignoring emails, 9. amongst several other issues.
7/15 - Almost 2 months after withdrawal request, Slotsmillion asked me for Main source of income to be uploaded on their site. Despite this being a ridiculous request almost 2 months later when they could have asked for this any time, I emailed proof of employment income. My account is blocked so couldn't upload it.
7/18 - Asked for Selfie holding ID (Already uploaded, and apparently approved weeks ago), A different Proof of Address (Had already uploaded bank statement and explained numerous times I don't have a Utility Bill, but can upload multiple bank statements if needed), A proof of Affordability (Already uploaded proof of employment income, showing I was able to afford the $200 I deposited to Slotsmillion almost 2 months ago)
7/18 - I give up on dealing with Slotsmillion and their complete unwillingness to verify my account, and raise the complaint here. I have spent over 20 hours dealing with them and they are not willing to verify.

The issue is that there is a complete breakdown of communication across all departments of slotsmillion. They constantly forget what I've sent in, revert documents to not verified, and the cycle continues. It is a complete infinite loop of requirements

Josh

Unresolved

$1159.65

SlotsMillion Casino - Failure to communicate verification requirements at reasonable times

I registered with SlotsMillion Casino on June 1 2022, deposited CAD $200 and hit a win. Soon after completing my wagering requirements I proceeded to withdraw for the amount of $937.50 on the same day (June 1).

After this Slotsmillion continued to ask for different verification documents including Proof of Interac Deposit (June 7 2022), Phone Validation (June 18 2022), bank statements (July 6, 2022), Second Proof of Identity (July 8, 2022), and Proof of Main Source of Income (July 15, 2022) which should only be required as per the MGA if the deposits reach the amount of $2000.

This lack of willingness to payout the amount required by the Casino after providing all documents in a timely manner and to the exact specifications listed in the numerous requests sent by the casino, and the outrageous request of proof of income 6 weeks following the withdrawal is the foundation of why I'm requesting help from you guys over this transaction.

Thank you so much for any help you can provide!

Unresolved

$937.5

SlotsMillion Casino - Withdrawal delayed without a valid reason

On 20/10/2021, I made a deposit at SlotsMillion claiming a 100% welcome bonus. This include 100 free spins, as well. I received 40 out of 100 free spins, which I claimed on Blood Suckers II. I made around £5 on the free spins. It seems they have a very good online system that will show you, separately, how much you have to wager from the welcome bonus money and the free spins amount you made.

I lost the cash I deposited, £20. I started playing the bonus money and, eventually, I was able to clear the wagering requirements and make more than £100. I withdrew £100 on 21/10/2021 at 17:20. I still had some real money balance to play with, but after withdrawing I lost the £5 I made on Blood Suckers II, which I was happy with.

On the same day, 21/10, I was sent an email with another 30 free spins out of the 100 (included in the welcome package). I played those as well. I lost the remaining money balance and whatever I made from the 30 free spins.

Everything was fine until this point.

It is 26/10/2021, 09:40, and I still have not received my withdrawal. I used PayPal to deposit and withdraw. This kind of transactions take just a few minutes.

I have contacted customer service several times and I was told several lies/false advertising lines.

Firstly, the reason I signed up to the website was that, on AskGamblers, the withdrawal timeframe was advertised as 0-24h.

Secondly, after I contacted them, I was told the terms and conditions say up to 48h. Which, in fact, is false, because their terms and conditions say the following: "According to 3.3.12. You agree to only use our site for the purpose of entertainment. We will aim to process a request for withdrawal in every 24 hour period, however it may take up to 72 hours to approve or deny such request.".

Thirdly, I contacted the casino after 72 hours, a couple of times, and at the time of writing this complaint my withdrawal has not yet been processed after more than 110 hours, when a PayPal transaction takes minutes.

Lastly, I would like to mention a couple of other things that I found strange. After I complained several times, on Monday morning, it seemed my access to online chat was "not working". It only worked a couple of hours after I sent/got a reply to a normal email chase. Moreover, I did not receive the remaining 30 free spins email notification, on the third day as advertised. I had to chase them myself to receive them. Furthermore, it seems bizarre, how in general, there are always time consuming checks whenever someone wins, even a small amount of money, but never when the casino takes your money.

In conclusion, I would like them to pay my withdrawal asap, as I gave them enough time to process it. At this point, they have broken their own rules and it's fine, but if I broke the same rules, I would have been banned from using their website with no means of appeal.

Please find attached supporting evidence.

Resolved

£100

SlotsMillion Casino - No reply, no sign of a deposit refund

In the early ours of the 30th August I created an account at SlotsMillion. I proceeded to deposit £300. I uploaded my ID and proof of address which were both accepted via email and over live chat. Then all of a sudden I was logged out of the account and told I was excluded.

I contacted customer service via email as I couldn’t login to speak to someone on live chat. Via email I was told my account was fine and there was no block. I was asked to try a different device. After doing this and it still saying I was blocked I emailed again and was told I would know more the next day. The advisor asked if I would like to request a refund, I replied yes. Came to Monday, I emailed asking about my refund I received the response we hope to know more the following day. In conclusion I have heard nothing more from SlotsMillion. I have emailed and emailed and just get the generic response.

I am so disappointed and stressed. I have asked them so many times how I get in touch with management or make a complaint to no response.

I feel my deposits were taken in total false pretences. If I was a blocked user why was I told I was verified twice and why was I able to make an account and deposit £300. I just want my deposits refunded.

Resolved

SlotsMillion Casino - Declined withdrawal and closed account

I wagered Slots Million welcome bonus and ended up winning 500€. My withdrawal was declined. The first email(screenshot) is in Finnish. It says that there have occurred little problems with my request. I should not worry. I just have to contact customer service and clarify some matters. I did. That you can read it for yourself. They claim that I violated their Terms and Conditions. I did nothing wrong. (I played my favorite slot most of the time. I was too exited to let it be and to continue it next day. I tried other slot too. I even tried to play third slot but the site did not run it. After all this and after wagering I was left with 500€.)

Customer server could not do nothing. He said that I can make a complaint. I did, but no one has answered to me. I waited over the weekend and still nothing. I tried to login to my account today but there was notification that my account has been canceled, "please contact customer service." I did, but every time there comes automatic reply that someone is going to be with me shortly. No one has come... This is a robbery!

Rejected

SlotsMillion Casino - Terminated withdrawal for breaching bonus terms, no further justification provided

I was told to contact support in email that my withdrawal was denied. So I logged into the casino and my withdrawal was denied and no money was returned on my balance. I contacted the support and this was what I was told. I had not broken any bonus terms and it is insane to terminate my winnings with no reason. Cant trust this casino if they can do anything they want with no reason.

1494,8€ was removed from my account.

The discussion with support

Hi! 👋
How can we help you today?
Withdrawal
CS

Investigating! If you want to add something, send additional messages to this chat.

My withdrawal had been cancelled without saying any reason

Hi Joa! my name is Felix, please give me a moment to review your query.
Your withdrawal was denied and the balance was removed due to breach of our bonus terms.
How have i breached bonus terms?

Point 12.3.2. and
12.3.3. was breached.
If you have no more questions that I can assist you with, I will now terminate this Live Chat. Thank you for chatting with me and have a nice day. 👍

Rejected

€1494.8

SlotsMillion Casino - Rejecting legitimate winnings due to 'non-recreational use of bonuses'

I played this casino slotsmillion with 100€ deposit and got 100% bonus. I lost my own money and played with the bonus money. I wager it all and won 1160,85€ and tried to withdraw that after I noticed its possible. It got rejected and I downloaded my documents to this casino. After that again my withdraw was cancelled and this time all my money was taken away. I asked about this in the chat and didn't get clear answer. I mistaken spoked that I didn't use any bonus money and won with my own money but after the chat I checked this and noticed I used the bonus and managed to wager it all. Didn't remember it anymore after the weekend. However I didn't get answer that what was wrong because I didn't play any forbidden games, I didn't use too high stake in the bet and wager it all 40x. They only said in the chat that I abused their bonus or their system has detected me abusing the bonus. What does that mean? Because as I see it I have done everything right based on their terms and conditions by wagering the bonus by 40x with the right games and with the right amount of stakes. Also I downloaded the documents they required. They didn't say anything about the wagering being too short or that the documents are bad. They didn't answer me nothing more that that their system detected bonus abuse. Can you please check this and at least tell me what I did wrong that I can't really see. I would really much like to get my 1160,86€ winnings.

Rejected

SlotsMillion Casino - Withdrawal denied and account frozen for ''non-recreational use of bonuses''

Hey,

I played on SlotsMillion and was fortunate enough to make a withdrawal after playing with the given bonus money. However, they contacted me via email that they have to check a couple of things before letting it through.

After that they had denied the withdrawal and froze my account. Had to contact them myself to ask what seems to be the problem as they did not inform me after the first message in any way.

The answers I got were copies of paragraphs of their bonus terms. I wanted their clarification on which exact bonus terms did I break because in my opinion I didn't break any of their terms. (Please see the 2 last point under our bonus terms: 12.3.2, 12.3.3). I went through these couple of times and still could not figure out what seemed to be the issue.

Never got the answer for the clarification, and so the case remains unresolved.

The casino's customer service seems swift and kind in their responses, but lack the will to help in resolving this.

I hope you could assist me on this matter.

Rejected

SlotsMillion Casino - Delay on Verification and Payout

I made a withdrawal of 8005 EUR on 14th and have a fully verified account (where i allready received payouts to). Now i won a bigger amount and delay all answers until 48h and asking for more proofs and account verification docs's, even for payment i made 1 year ago with my creditcard, now i used ecopayz since 6 months to deposit but they are still asking for methods which have not been used recently. All in all they try to pull more and more to delay more and more. Screenshots attached showing my deposits only ecopayzs and my pending withdraw. also attached account verification status "before" payout and verification status "after" payout where they pulled lots of documents which does not be necessary

Resolved

8005

SlotsMillion Casino - Nearly 2 months waiting for 3,700 NOK withdrawal

Hey

I have some problems with my payment. I have tried to withdraw to times. The first time it was no problem and i received my money after a couple of days. The second, a larger withdraw, 3700 norwegian kroner I have still not received. I have wrote to then many times, but every time I have to send some New document, which I have done. They tell me they will send information to their finance Department, but nothing seems to happen. At 5 april I got a mail telling me my withdraw had been proscessed. What can I do. Need some help. It should not take nearly 2 months to receive my payment

Resolved

kr3700

Complaint Statistics

Resolved 54

Avg. Amount $ 1,865

Avg. Complaint Duration 13 days

Avg. Response Time 2 days

Review this casino

Share your thoughts with other players

Player rating

7.6/10 ● 133 reviews

Top reviews from our players

Pegasus75

7 years ago

2/10

The game selection is good. The casino layout is easy to navigate. Verification was easy and done in a timely manner shortly after I registered.

I'm very disappointed with this casino as I have made several deposits since late last year and haven't even come close to meeting wagering requirements, much less being able to make a withdrawal. Even when I've made deposits without claiming any bonus I never get anywhere. I feel like the slots are tightened up every time I play.

Also, despite subscribing to the newsletter I have never received any. They claim that they give free spins every month but that's either a lie or maybe they just don't give them to Australians?? I've had free spins once, when I signed up.

Australians are excluded from, and not eligible to participate or benefit from their Facebook promotions.

More and more I'm starting to believe there might be some truth to the popular theory that Australian players are either discriminated against because of our governments absurd new gaming laws or no longer accepted at the casino as some other websites claim. But if that's true I'd like to know one thing, if they no longer accept Aussies, why are they still accepting our deposits??

Well, I won't deposit there ever again, I've already wasted a few hundred dollars for nothing. And never even been offered free spins or even so much as received a newsletter with promotional offers or info on new games!! Very disappointing as I had high hopes when I signed up and I do love the variety of games.

Hi PEGASUS75, thank you for reviewing our casino. I'm sorry to hear that you haven't been able to make a withdrawal yet and I understand your frustration for that. The only reason why you and all our Australian players don't get free spins anymore, as well as can't participate to Facebook promotions, is because the only free spins we offer on SlotsMillion are from NetEnt, and as you may know, NetEnt is no longer available in Australia since the new gaming laws came out. Regarding the newsletters and the amount of bonus you've received in general, would you be so kind to share with me in a private message the username you use at SlotsMillion? I will have a look at your account and let you know if there is something we can do for you. Have a nice day!

SlotsMillion Casino 7 years ago

rivv17

7 years ago

7/10

This is one of my favourite sites and I like absolutely everything.....

- ability to lock withdrawal (GOLDEN!)
- support very kind and super responsive (message back within seconds via live chat)
- the number of slots/providers is overwhelming and...still growing!
- KYC easy and fast
- Layout, design and search options are good and intuitive
- Cool bonuses, although x35 wagering on those (so not sure if it really is a plus...)

As I said above I like absolutely everything.... but!

- the withdrawal times are just too long + no weekend withdrawals. No need to explain this is just not good enough. Either employ someone over the weekend or think about automated withdrawals for validated accounts up to certain amount. It's that easy.

I'm sorry Alea Gaming but this itself just cost you three stars. 7/10 until you're up and running the way your customers expect you to be. Or at least the way I would like my 10/10 casino to be!

Hi RIVV17, thank you for taking the time to review SlotsMillion. It's great to hear that you are satisfied with your experience with us so far. If you liked our lock withdrawal, you might also like our Bonus Safeguard feature: every time you'll be playing with bonus money and trying to bet over the limit, instead of letting you bet and voiding your possible winnings afterwards, a user-friendly pop up will appear informing you that you just can't place such a high bet with bonus money. Check it out! Regarding withdrawals, you are right and we are aware that not allowing them on weekends is a point we have to improve. This feature to automate withdrawals is actually already in development and I can confirm you will be released soon.

SlotsMillion Casino 7 years ago

DamonLopez

7 years ago

9/10

Very good bonuses and promotion programme at this casino. Amazing support and live chat. The amount of slots here is amazing and you really canspend a day just clicking away. One of my favorite slots sites and I can cash out in a day sometimes. Plus they are generous with freespins.

kibsiebird

7 years ago

10/10

Slotsmillion is an excellent online casino. They have one of the biggest ranges of games I have come across and withdrawals are processed very quickly.

But the main thing that keeps me coming back is the customer support. They are upbeat, friendly and they cannot do enough to help you. They are also very fair with bonuses.

I cannot think of anything I dislike about Slotsmillion.

Hi KIBSIEBIRD, thanks for the 10 stars! I'm glad to hear that you're fully satisfied with your experience at SlotsMillion. I'll let our customer support agents know about your feedback. Have a nice day!

SlotsMillion Casino 7 years ago

william8118

7 years ago

1/10

Updated Games selection, that's all...Bad bad bad and I stayed away

I respect all the rules from any casinos as long as its stated clearly to public. As advised and I knew that a withdrawal request must be the same of the deposit method with. That's a joke but it's fine anyway if you want to play on this casino.
Well, I made a deposit with Ecopayz and end up I got some winnings, felt happy and made a withdrawal and given told that Ecopayz not allowed to be used as withdrawal method and m they forcing me to make withdrawal with bank transfer and given no other options at all.what a shame, everyone knows why we use e-wallet for transactions, as the main reason for me is to avoid any casino activities on my personal bank account. The T and C never stated as the Ecopayz not allowed to be used as withdrawal method, and Ecopayz is working fine at others casino of withdrawal method. I request Neteller with alternative withdrawal method but rejected.

At this situation, due to my bank account not allowed me for any casino transactions, and I got no choice and lost back all the winnings to 5hem. That's just small amount anyway $800 but this was not fair enough ...Stay away ....

court04

7 years ago

10/10

This casino has a huge range of providers to choose from which I love! The promotions are great and I even find myself depositing to this casino without taking a bonus just because of the selection of slots on there. Even tho they don't have live support on mobile they always are quick to respond when you send them an email which is a thumbs up. Withdrawals from Slotsmillion by bank transfer are fast. And especially like how you can lock your withdrawal so you don't get tempted to play the money back through.

Nothing to not like but all that comes to mind is no live chat on mobile but like I said they are quick to reply back.

Hi COURT04, many thanks for the great review. For information, live support on mobile is in our plans, it should become available throughout the year. Have a nice day and see you soon on SlotsMillion!

SlotsMillion Casino 7 years ago

mranonymous7717

7 years ago

9/10

I really like this casino! The selection of games is huge and if you're looking for something specific then they probably have it. Depositing was straight forward enough and I got lucky too so I'm currently waiting on a withdrawal, unfortunately the verification and withdrawal departments are closed on a weekend but once processed I read that the withdrawals are rapid. You can also lock in your withdrawal, so no more reversing and losing your winnings after a few hours! This definitely seems to be a quality casino in the making and im sure they will only get bigger and better. I wouldn't usually review casino's but i'm actually that impressed at the service that I have received so far I felt it was only fair. Overall a great casino!

There wasn't much that I didn't like to be honest, the site navigation was a little bit tricky but i'm sure if anything it is more efficient once you get used to it. And the game that I played was a bit slow and laggy but i'm not sure if that was my internet connection or not.

silkcut401

7 years ago

9/10

I'm not one to praise Casino but I found this to be one of the best, was paid out in 6 hours, a good selection of games

Can be a little hard to navigate at first, but that's a very minor complaint

Hi SILKCUT401, thanks for the great review! I would appreciate and it would be very helpful for the team if you could email us at [email protected] explaining precisely what you meant by "can be a little hard to navigate at first". If you've experienced a bug or slowness, we'll also ask you about your configuration so we can investigate; if it's a UX/UI (user experience/user interface) issue, the Product team might want to hear about your thoughts, or feelings, regarding the navigation in order to improve it.

SlotsMillion Casino 7 years ago

fb_1109428199090689

7 years ago

1/10

I've got lucky, got a 500X win... so far so good until you try to withdraw.

Verify slow to handle IDs verification& withdrawals request. I highly recommend not doing with business with them.

Hi Josue, thank you for taking the time to review our casino and congrats for your 500X win! I'm sorry to hear that your first experience with us was not as good as expected though. As I am not sure if you are/were aware of that, allow me to remind you and other people reading the review that IDs verifications and withdrawals requests are currently not being processed during week-ends at SlotsMillion; hence the extra waiting time. On business days, we do our best to process both from few hours up to maximum 24h-48h depending on the amount of requests our Payment and Fraud team receives. Moreover, note that our Product team is as we speak working on a feature that has for main objective to automatise withdrawals and therefore allow them during week-ends for players with verified IDs.

SlotsMillion Casino 7 years ago

fb_10154084527944325

7 years ago

10/10

Slot millions have the best slot I have very seen on. A casino support is 10/10. I have deposit on the site not won yet but my ID was sent in and all clear for any withdraw was sent to the casino by a well known slot player.

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SlotsMillion Casino News

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Promotion Get SlotsMillion Casino's Friday Happy Hour Bonus

On Fridays we celebrate! And at SlotsMillion Casino they have a Happy Hour to help you embrace that Friday Feeling. Their Happy Hour runs every Friday and gives you the chance to claim a special deposit match bonus to get more out of your next deposit.Kickstart Your WeekendMore funds = more fun, which is why at SlotsMillion Casino, you now log into your account every Friday for a Happy Hour deposit bonus.You will need to be a member and log into your account every Friday between 6 and 12 pm (your local time). Once you’re in your account, you’ll be able to see if you have received a Happy Hour bonus to kickstart your weekend.If you’re a member at SlotsMillion you could receive a special Happy Hour Bonus if you log into your account every Friday.Once you are logged into your account, you could get a 20% up to 100€ / $100 / £100 / 1000 Kr!Whichever bonus is waiting in your account is yours for the taking. All you have to do is make the qualifying deposit to get started.The Fine PrintBefore you go, there are some essential things you need to know. You need to have made at least one deposit; you can check out their 100% up to €200 welcome bonus.Your bonus will be valid in your account for three days, and there is a 48x playthrough requirement. The maximum bet is set at €5, and any bigger bet could result in your bonus and winnings being forfeited.Full Terms and Conditions also apply and can be found at the casino. The rest is up to you, good luck!

Promotion Enjoy Your Lunch Break at SlotsMillion for 20 Daily Spins

SlotsMillion Casino has reinvented weekdays! They don't need to be boring anymore because you can now take a Slot Lunch Break and claim 20 sweet spins, Monday to Friday.Take a Slunch BreakNext time you take a break at work, take a Slunch Break. Every week you can visit SlotsMillion Casino Monday to Friday from 11 am to 1 pm and get 20 spins to use on the popular Chilli Heat Megaways Slot.The best news is that you can take up to four Slunch Break bonuses daily, collecting up to 80 spins.To enjoy this offer, log into your SlotsMillion Casino during the weekdays and deposit during the promotional times.To receive your spins, you must be a member at the casino, deposit during the correct time and day and use the following steps:Log into your account at SlotsMillion CasinoDeposit a minimum of $20Open the My Bonuses page to claim your 20 Slunch Break spinsYour spins will be credited on Chilli Heat Megaways with a value of $0.20 per spin. You can claim one set of bonus spins at a time, but you can claim up to four Slot Break bonuses daily.Don't Forget the Terms and ConditionsThe casinos' full terms and conditions apply, meaning there is a maximum bet of $5 / £3 when you're playing with bonus funds. You'll have 24 hours to use your bonus and check which games can and can't be played to avoid losing your winnings.Enjoy!

Big Win Watch the Moment a Lucky SlotsFighter Wins £10,000 at SlotsMillion Casino

Boy oh Boy are our SlotsFighter contestants turning up the heat! We are completely thrilled to hear that a lucky SlotsFighter won a staggering £10,000 in a solo game whilst playing at SlotsMillion Casino. And thanks to Twitch it was all caught live. Don’t worry if you weren’t tuned in at the time because we have the winning video for you to watch right now. From Zero to 10K on One GameIt was just another ordinary day for Mario as he decided to play at one of his well-liked online casinos whilst streaming live on Twitch. With a massive selection of online slots and games to choose from Mario just jumped between games in what seemed like a gaming session just like his others. Little did he know what was about to happen. While onlookers watched him play and with Mario interacting with his viewers, he decided to play Merkurs classic Magic Mirror Deluxe II Slot. He also decided to raise his stake to £2 when he hit his first bonus. Nothing out of the ordinary there with just a 50x win. Mario played online slots at SlotsMillion Casino whilst onlookers watched live on Twitch.But Mario was determined he wasn’t going to give up and kept going when he was lucky to catch another bonus round just a few spins later.Determination Paid OffMario admitted that the chances of hitting a big win at this point was probably one in a million since Merkur games are known for their high volatility.He got the Aces as his expanding symbol, so he let the reels spin and in just a few spins later the retrigger came in which game him an extra expanding symbol for the rest of the free spins. But it wasn’t just any symbol! It was the games top paying symbol. And in just a few spins later one of Mario’s dream came true. He got a full screen of the top paying symbol landing him the jackpot. He won a 5000x multiplier and a total win of £10,000.The top paying symbol expanded to fill the entire reels landing Mario a 5000x multiplier and £10,000 in cash.Understandably, Mario was in complete shock, like nothing he had ever experienced before. Naturally his fans who had just watched this happen on Twitch were equally as impressed and the chat went crazy congratulating him. Mario said it is his biggest ever win so far and we could not be more pleased. Be sure to tune into the Twitch channel for more exciting wins just like this one as it happens.

Big Win Paying Out €2.5m Mega Fortune Makes More Dreams Come True

We all know that Mega Fortune is a money maker, right? It’s made endless dreams come true and it’s showing no signs of slowing down either. This time NetEnt’s popular online slot secured SlotsMillions first ever millionaire winning a whopping €2,553,604.67!Player Wins the Mega Fortune JackpotOne lucky player has just had the perfect start to 2018 and becomes the first ever millionaire at the online casino. It was of course Mega Fortune that made it happen and this time it was a lucky UK player who has chosen to remain anonymous. A lucky UK player bags the €2.5m jackpot playing Mega Fortune at SlotsMillion Casino.The player had signed up to the casino just a few days before his life-changing win came. Once again, the game doesn’t disappoint and NetEnt has now seen its first multi-million-euro jackpot of the year! Last year they paid out an incredible €75 million in winnings and it certainly seems like this year is going to follow suit. Win the Luxury LifestyleMega Fortune is known for it’s luxury theme and only too often is it making that lifetime become a reality for players around the world. Set across 5-reels and 25 paylines it’s one of NetEnt largest online pooled jackpot games which gives you the chance to hit the mega jackpot on every single spin. Happy Player, Happy Team!We’re extremely thrilled for the player and send massive congratulations for the entire AskGamblers team. NetEnt are pretty thrilled too! Henrik Fagerlund, the Chief Product Officer said, “What a great start to the year it’s been for the lucky winner and we’re so pleased that we’ve been able to play a part in his life-changing moment.” He also went on to say: “Mega Fortune is a long-time favourite with NetEnt players, so it’s no surprise to see it claim the first winner of 2018 and we hope it continues to be a lucky year for everyone who has a spin!”