Closed

Although this casino and others in its group used to be quite reputable, things have certainly changed for the worse. Although they do still pay, the process is very slow. Due to a change in internal structure likely brought on by recent US government action, this casino now takes one or more months to pay most of their players.

Stake.us Social Casino

9.9 /10 • 3

LoneStar Casino

9.8 /10

Crown Coins Casino

9.7 /10 • 3

Mega Bonanza Casino

9.6 /10 • 5

Slots Oasis Casino

Item: Slots Oasis Casino
Rating: 1
Author: Sharon D.

Player Rating 1 Reviews

1 Reviews

Complaint Response 7 Complaints

3 days avg. 7 Complaints

What we like

Lots of regular promotions
Impressive variety of slots and other games
Playable on PC and Mac
Open to US players

What we don’t like

Not all games available in instant play version
Payout limited to $2000 per week
Various restrictions on bonuses and winnings

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Sharon D.

Slots Oasis Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

http://www.slotsoasis.com

Established

2008

Licences

Curacao Gaming Control Board

Affiliate Program

C-Planet

Languages

English

Casino Type

Download, Instant Play

Deposit Methods

American Express, Bank Wire Transfer, CLICK2PAY, Payz, Euro Card, JCB, MasterCard, Neteller, eWallet Xpress, Visa, Diners Club International, Skrill

Deposit Fees

Withdrawal Methods

ACH, Cheque, Neteller, Visa, Skrill

Withdrawal Fees

Withdrawal Limit

USD 2,000 per week

Currencies

US dollars

Pending Time

7-10 days

Withdrawal Times

E-Wallets 7-10 days
Bank Transfers 7-10 days
Card Payments 7-10 days
Weekend Cashouts No
Progressive Jackpot Wins None

Game Providers

RTG, 21GNET

RNG Tested

Progressive Jackpots

Game History Feature

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

Live Chat

24/7

Email Support

Phone Support

1-888-732-7281
0-800-066-4725
+1-212-359-1629
+1-888-237-2880

FAQ Section

Suggest an edit

Casino Review

Slots Oasis has a focus on slots but carries many other types of games. This Online Casino is part of a group of websites that includes Rushmore Casino, Cherry Red Casino, and Slotsville. All of these gaming sites are known for dedicated customer service, excellent game software, lifelike graphics, and generous promotions and payouts. Slots Oasis relies on Real Time Gaming (RTG) software, which is generally regarded as one of the better platforms, with loads of features and solid reliability. Games at Slots Oasis can be played online in instant play mode, while greater variety and more interesting graphics are available in the download versions. Slots Oasis is open to US players.

Software

Real Time Gaming games at Slots Oasis have the advantage of being playable on Windows and Mac computers. Despite a large number of features and sophisticated visual effects, both download and flash games operate quickly. Players don't need to wait endlessly for games to react.

Slots Oasis also puts a premium on security and transparency. The website states that it is regularly audited and that player information gets backed-up. Slots Oasis has been tested by TST to ensure fairness. In addition, withdrawals must be confirmed with identification using a faxback form.

Games

Slots fans will find approximately eighty different kinds of slots covering three and five reel (with twenty paylines) varieties. Most of the Sots Machines deliver progressive, random jackpots, and at the time of this review, the total of progressive jackpots added up to about five million dollars. The website contained some well known slots games like Aztec's Treasure and Enchanted Garden, while some new names such as Food Fight and Penguin Power were also available.

Gamers can also find a selection of other game categories such as blackjack, roulette, video poker, and craps. In all, Slots Oasis carries around 100 different games.

Complaints

Read the complaints other players have left for Slots Oasis Casino. Learn more about complaints.

Show all complaints

Submit complaint

Slots Oasis Casino - Casino has not paid me almost 2 months

I was approved for a cashout on 12/26/11 It is now 2/3/12 I still have not recieved my money I have contacted live chat I have emailed withdrawals All I hear is there having problems with their processor Live chat just blows you off. When I went to withdrawl on the casino site the only option for me was wire transfer I gave them all my information bank info documents etc all were Approved now almost 2 months and there giving me the run around please help

Resolved

Slots Oasis Casino NIGHTMARE!!!!

I won $6000 at slots oasis and requested payout on november 2, 2011. it is now february 1, 2012, 4 months later, and they have yet to pay me 2 of 3 seperate withdrawal requests totaling $4000. i received only 1 payout thus far, which took 2 months to receive and to this day, nothing more and i am completely fed up with this crap!!! please see below the numerous events that have occured since november last year when i had intially requested to withdraw my funds:

- they rejected my withdrawal requests only to approve them after resubmitting them on more than one occasion. they had no reason as to why they declined my requests since they never made a point to respond to my emails instead just approved my 2nd and 3rd requests soon thereafter. it was then that i knew something shady had transpired and that i was in for a fight to collect my winnings.

- i went back and forth with the withdrawals dept inquiring on the time frame required to receive payment. i was informed that they will only process a maximum withdrawal of $2000 per week.. well its february 2012, many weeks have passed by including the start of the new year and im still owed money!!!! i emailed and emailed and emailed. i counted all my correspondence which totaled 117 emails and i received response to maybe 10 of those. amongst those 10 replies from the withdrawal dept i was attacked and belittled and given many different bs stories as to why there had been such a delay with my withdrawal requests. if and when they do respond to emails they feed the same old tired excuses andim done listening to their lies. there is a complete disregard to any emails sent and lack there of any type of response. i have been ignored and pushed aside for far too long!

- live chat is the biggest joke ever! they are human shields that serve only one purpose and that is to prevent the withdrawal dept from doing their job, that of which would be to pay customers their winnings. they never have any resolution for you. they do nothing to contact the withdrawal dept on your behalf, they simply refer you to email them and wash their hands of your complaints. they are rude, i have been disconnected on purpose over and over again simply because they are tired of dealing with customers complaining over not receiving their withdrawals, (this is what one of the live chat reps explained to me), well how professional is that? im tired of being ignored. they know they owe me money and all i want is to collect and be done with this!

- they seem to have a weekly change in management / staff since i keep getting different people claiming to be in charge of the withdrawals dept who know nothing of my situation, again i have to explain my situation then undergo the time it takes for them to look into my matter just to be fed the same stories and that i will get paid when they so choose to pay me.

- last week i received a random email, out of the blue, as i had not sent an email to trigger a response, from a new dept manager saying they had paid me in full as it pertains to their processor records and that is a lie!!! today i received a long awaited response, one week later, following my 12 emails which had been ignored til now, saying they are looking into this and they will mail me a check if they discover that my funds were indeed never processed as they claim them to be. no, i dont think so, not acceptable, i dont want a check, i want my funds wired, no more waiting... i need help, can you please help me before i have a breakdown?????

cant take anymore!!! just want my money!!!! any assistance will be most appreciated!!! sorry if i seem upset but i cannot contain my anger at this time for any longer as i am completely pushed to the limit.

Unresolved

Slots Oasis Casino - Do not Pay, Lie, Stall and Cheat

Its one lie after another. I am done with this casino. I'm a VIP member and deposit thousand a year. Imagine trying to get paid if your not a VIP. Its been 5 weeks and its the same old response for a 1650 dollar win. I don't recommend ever depositing with slots oasis. No Matter How much you win they don't pay

Resolved

$1650

Slots Oasis Casino - Withdrawal delay

21 business days on last wire transfer this one going on 21 used to be a 5-10 business days to deposit in my account now slot oasis claims it takes up to 10-14 business days that's still a lie i'm sick and tired of the same excuses sorry for the hassle or inconvenience or to many wire transfer's that's a bunch of b.s. i just want my $400 you owe

Unresolved

Slots Oasis Casino - Non-payment

requested $300 wire transfer oct.3 to date nov 1 still no money in my checking account.provided all required information on faxback back and everything was approved several months ago.I have made several deposits and withdrawls .It has been 21 business days excluding weekends and columbus day still they are giving me the run around,have spoken on phone and live chat with agents but all they tell me is be patient and sorry for the hassle.5-10 business days is what slot oasis advertises on paying out thats a lie they are 11 days over.Its a shame that it has come down to this but they left me no choice please help me if you can best regards rfuller

Resolved

$300

Slots Oasis not paying or supplying information

I requested a withdrawal ($260) from Slots Oasis on 08/30/2001. I did not realize at the time that they would deduct the bonus amount ($60) awarded from my deposit so it should be $200. Since I've never had an online casino do that before, it is my fault for not knowing this.

I received an email from the withdrawal dept stating that the processor needed a SWIFT number for my bank to send my funds. I immediately (same day) sent the SWIFT number and received an email stating that they have received the SWIFT number and will process it in a "few days". Also, that they would cover the costs for the for the Euro conversion.

“The next few days” turned out to be 9 business days (09/15/2011). It took a total of 11 business days (09/19/2011) from the above mentioned email to get an email informing me that the process was started over on 09/15/2011. It is now 16 more business days since it has been processed and I still have not received my funds.

I sent an email to the withdrawal dept on 10/02/2011 requesting an update and have not received any response. I chatted with an online CSR and they said that they see that the last entry on my account is the 09/15/2011 (withdrawal reprocessed).

I know that it is not considered a lot of money to most people, but I feel that since I've deposited plenty of money there, I should get paid in a timely manner when I finally win.

Thank you
Gary Manning

Unresolved

$200

Slots Oasis Casino - Cancelled winnings

I deposited with a coupon and played roulette which is not a restricted game. The casino claims that eventhough there is nothing in the terms that restrict roulette, they have decided to void my winnings. The only term in their terms is that roulette doesnt count towards the playthrough, which means that it can be played, but like many casinos that allow particular games to be played eventhough it doesnt count towards the playthrough.

Unresolved

Complaint Statistics

Resolved 3

Avg. Amount $ 307

Avg. Complaint Duration 44 days

Avg. Response Time 3 days

Review this casino

Share your thoughts with other players

Player rating

0/10 ● 1 review

Top reviews from our players

theplayer

15 years ago

I would be very careful playing with SlotsOasis, in fact the whole Rushmore Casino group including Cherryred casino, as they are very unresponsive, and refuse to payout winnings. Personally they are rouge, and seem to be an unlicensed joint.