Royal Vegas Casino

I've had some small winnings off here a few times, I basically broke even , but that's more than I can say about other casino's I've tried. The games are good, loved the promos while they lasted. I thought this casino was really fun and gave me the impression that I had a better chance of winning here.

The treatment by the staff was horrible, I was inquiring about the promo they had going where you continue to play into casino earning points and you'd get the do the Halloween witch wall to the house and every time you'd get closer.

Well initially that was going off without a hitch and I absolutely loved it was single handedly what drew me into the casino to stay. I played basically daily and then suddenly it wouldn't give me any more "walks" after 100s had gone in I thought that was strange and maybe a glitch, contacted them via live chat and they would not even look into it and assumed I just wanted free spins or something, I found it so offensive, I continued to try to explain the situation and try to explain how many deposits I've made but the guy would not even acknowledge anything I was saying so seeing how it was completely useless I just ended the chat with have this is horrible service but you have a great day.

I let it go, next promo which is currently on the spin to win promo the exact same thing is happening I've gone through at leasttt 500 and I'm still only sitting at 35%, but lessons were learnt do not contact them about it! Lol but why offer a promotion if your not going to honor it? That is what bothers me.

Next I've been waiting for about a month for my withdrawal, jumping through hoops and the process is very very very veryyyy slowwwww hopefully with this final step in the process I can expect to wait and additional week which seems to be their rate of withdrawal. Sighhh what was once my favorite casino is now on the short list.

I can't even remember what I liked about this Casino, it's been so long since I have gone to their site. Initially I think I singed up with them for the good bonus offer they had at the time.

They just don't stop calling me! It's been going on for over a year now and I am so fed up with it. They keep trying to direct me back to their website where they say I can go through a process to stop the calls and I keep telling them I don't even know what my username, password is or what email I used to get back on their site but that has fallen on deaf ears. I am so sick of them calling me that now, as soon as I hear it's them I just hang up. I would NEVER use their site again after all the harassment which I have received. I feel like they are stalking me with all the unrelenting phone calls!

It has a great range of games and fair win rates. I've really enjoyed the game-play and they have a massive range of gaming machines.

I'm still waiting for a withdrawal from the 8th June 2015 (9 days). This is really disappointing as It doesn't allow me to continue to playing. I think they should tell their customers up front that they will have to wait weeks to benefit from any wins.

The games payout is too low all the time, they steal the players.

This month I've been playing in Microgaming powered casinos more than before because I've started to love this software games. I saw Royal Vegas casino and wanted to join them to try their 100% welcome bonus (I liked the fact the minimum deposit for it was only 5$).

However, the sign up part, which usually is the easiest part of gambling, I had a lot of problems with. First I tried to sign up via instant play, but it showed that something was wrong, then I downloaded their software, installed it and when I tried to open it just wouldn't. I clicked on it and it just didn't open. I uninstalled it and then downloaded it again, still nothing changed. First I thought maybe there's some country restriction or something, I read their terms but didn't see anything that could prove it so I decided to contact their support. The support was nice and told me that don't see why I was having problems and gave me an advise to clean my browser history and all cookies and then try again because there was no reason why I couldn't play there, as they are Fortune Lounge casino and I was a member in their sister casinos. Later I did what I was advised and and it worked.

I made a 10$ deposit and received the 100% bonus, and started to play Immortal Romance with 20$ balance. I placed 0.30$ bets and played 100 autospins. I didn't catch free spins and this game was taking my money away like crazy, besides the fact that I once got 5 of a kind with 8$ win, mostly I got 0.15$ wins. From these spins I lost 10$, so I decided to use the other 10$ on Alaskan Fishing. I placed 0.30$ bets and mostly got 0.06$ winnings, except for one time when I got 5 wilds and it gave 4.80$. I played this game for about half an hour but then unfortunately lost all balance.

Overall I had good time at Royal Vegas casino. The game selection was good, I really liked the bonus opportunity and the customer support was easy to contact and was very kind and professional.

The only negative thing was my problems with the sign up and the fact that games lagged.

Today i register my account with royal vegas. What i can say is..horrible support i ever deal with.i face some difficulty on how to enable the free spins and she not helping at all.kept repeating the same answer although i had mentioned her more than 5x i already did what she ask me to do but still nothing happens.i told her that there's an error ever time when i click at the page but she doesnt seem to understand or care.even when i ask her twice do i have to make a deposit to get the fs.

People said 'dont judge a book by its cover'..but for me i will never buy a book where there got pigeon s**t on its cover. horrible support..totally will not recommend to others

Royal Vegas Casino belongs to the Fortune Long group ,which uses Microgaming platform and from this group of casinos I think this Royal Vegas is very safe and trusted casino.I opened my account not so long ago,when i read few reviews about them that they are solid casino.

When I saw how many complaints they had I didnt like that fact,but still knowing that is trusted casino I still decided to deposit there.The first playtime there I use the 1000 free play but didnt do anything with that kind of bonus,so next step was to deposit.I took the 100% welcome bonus and as I remember 5 euros was the minimum deposit,so I deposited 10 euros,because that was all I had in my e-wallet account.

The deposit bonus they offer was nothing extra,just regular one,but the wagering is bit high,still X 40 the bonus is bigger amount you can wager.I was thinking what game to play,even Immortal Romance was my favorite one,I said I will try at least 10 spins on Immortal Romance and if I dont hit something I will change the slot.But I played more then 10 spins on this game ,waiting and hoping if can catch the free spins feature or at least catch the wild desire,which is my favorite one ,so I lost 10 euros and finally got the free spins.

When you start playing this game,you have to unlock many levels till the game allow you to play another then Amber free spins,but even if I played this game,many,many times and unlocking the levels and had chance to play the other free spins from other characters,I always choose Amber with the 10 free spins,because her multiplier of the free spins is X 5.The other characters for free spins,might offer much free spins but theirs multiplier ,during the free spins is a bit low.So from those free spins I got 4 euros ,so that was nothing special ,well lets say I was expecting a bit more.I played the same game till I reached zero on my account.Well nothing from me here at Royal Vegas Casino.Well maybe next time and I will deposit much more ,but if they give m some nice bonus.

This casino is the dodgiest casino that i have come across.

I opened an account at royal vegas over 2 years ago and it was one of the 1st casinos to go mobile so i used to deposit a few times a week and play mermaids millions, mega moolah and tomb raider on my iphone everyday.

I would alternate between this mobile casino and platinum play mobileas well as all slots mobile and wild jack mobile casino, depositing at least2 times at each of the4 casinos.

About 3 months later i couldnt log into my account at royal vegas so i went to live chat and was told
" it is due to some unnormalty that security pick up on. unfortunately will they not allow us to say any more due to the investigation"

I then emailed the security department and the reply i got was:
the account was locked due to discrepancies picked up by our Special Investigations Unit and your account will remain locked in the meantime.
We can unfortunately not provide you with the specific details behind the process of the discrepancies being identified as this would unfortunately negatively impact the security of the Casino and its processes.

My response to the email:
Please name the discrepancies that u have found that has resulted in the closure of my account
Please do dont rubbish talk me by telling me that you cannot disclose the discrepancies identified as this would unfortunately negatively impact the security of the Casino and its processes.
Please state how this would impact the casino security and its processes.
im not asking you how you came up with these discrepancies. i just want to know what they
I no i have not given any false information to you as my name & billing address can be verified and i only use my phone to play on your site & deposit with the same credit card every time so I KNOW that there are NO DISCREPANCIES on my part that is why both live help and ur security department cannot give me any explanation at all.

They emailed back with the exact email reply that they had given me in the 1st place.

Till this day i am still puzzled as to why my account was blocked becoz i have never ever cashed out at this site or any one of its sister sites.

this casino doesnt even deserve a one starrating in my opinion

Well after a very long i had played on a casino which has the one and only micro gaming software and it is by no doubt the best platform in the world. This one is a part of the very famous fortune lounge group and i think fortune lounge and micro gaming together in unbeatable. I got a 100% match up bonus which i left because i was going to play with my real cash as i always have a very good time playing with MG.

I made a deposit of 60 and started with the one and only thunder struck which is like the daddy of all slot games in the world. In the beginning i was betting the minimum because i did not want to be impatient and lose all my money for no reason. Then soon i hit some features and got some money out of it and then it started and i was gradually increasing my bet with the increase in my bank roll. After making the 50 into 70 i stopped with this one because when i play a single game for a long time i always tend to do stupid things.

Then went to mega moolah which used to be my favorite game but now i play it very less. And here i started with 1$ per spin and it was a risk that i was willing to take because i have faith in it. Managed to make 50 into 220 in 4 days and all thanks to micro gaming which has the best return on money in this business right now. i requested the withdrawal and the support asked for my verification documents and after going through that i got my money within a coupe of days. I would recommend this casino to all the new players. And i would rate them 10 out of 10.

Good day to all askgamblers.com members. I hope you will enjoy my review of royal vegas casino. This is another one microgaming powered casino, and i think like many others casinos with this software it is does not provide anything unique or really interesting, but like you already should know i am love to get welcome bonuses from casinos, so this is worth of trying to try this one too.

Royal vegas casino like average microgaming casino offers to all new players 100 % bonus on first deposit, and few more bonuses on next deposit, like 50 % and 25 %, i believe so, but i am unfortunately did not remember this correctly for 100 %. There is nothing else interesting, but as you know i am bonus lover so making deposit for 100 % bonus for me is absolutely ok, and moreover i like to do so, and this is a reason why i am join so many casinos.

Royal vegas casino was not so lucky for me, but at least i get some interesting playtime. With my first deposit i decide did not play high variance games, and try to stick more tight slots, which will not destroy my bankroll very fast, so that how i get some playtime. I spend around two hours, but finish with zero, but i am decide to make second deposit with 50 % and try thunderstruck II but like usually happens with me i am lost, i think this is because i can not play my favorite lucky bonus round.

Royal vegas casino is of course safe and good casino, and i am suggest you to try it, 100 % bonus on first deposit is never bad. I did not withdrawals myself but my friends told me that they are good in this point, few days and money already hit your ewallet, so i recommend you this casino, few my friends never had problems there, and i am too never had problems here.