AskGamblers Quick Overview
Editor’s View
PokerStars Casino has a recognisable logo, is available in multiple countries worldwide, and has different licences. The website is straightforward and user-friendly. You can access casino promotions and different games through the footer.
As you scroll down, you will find a variety of useful pages where you can learn more about the casino or read the Terms and Conditions before you register.
- Online poker games and tournaments
- Mobile friendly
- Multiple reliable licences
- No live casino
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Ontario Visitors: 19+. T&C Apply. Play Responsibly.
PokerStars Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About PokerStars Casino
PokerStars is one of the best online casino sites for poker enthusiasts! The online casino offers different versions of poker that players can enjoy from the comfort of their homes.
Finding casinos for mobile that offer a large number of poker games is always challenging for players, but PokerStars covers it. Still, there’s more to it than poker.
The casino has been open since 2015, maintaining a high CasinoRank at AskGamblers. The operator boasts eight casino licences, including those from the UKGC, Danish Gambling Authority and Portuguese Gambling Regulation and Inspection Service.
Tap into our online casino review to find out everything about PokerStars Casino and what you can expect upon registration.
- E-Wallets 0-1 hours
- Bank Transfers 3-5 days
- Card Payments 3-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at PokerStars Casino
PokerStars Casino has a page dedicated to payment methods where players can see all available deposit and withdrawal methods. Remember that this is country-specific and will only show options that are valid for use in your country.
You can request your withdrawal from the Cashier. Choose your method, enter the amount you wish to withdraw and submit your request. The casino claims it takes 3-10 business days after processing the request for the money to be visible in your account. E-wallets are quicker than bank transfers.
Visa cards issued by US banks aren’t eligible for withdrawals, so if you’re using a card, you have to check your issuer. The casino doesn’t state deposit and withdrawal limits.
Games at PokerStars Casino
Despite its name, PokerStars Casino has other games besides online poker. Of course, poker tournaments and games are pretty popular. There’s a unique poker platform you can only find on this website.
You can always take a break from poker and indulge into online slots available at the casino. There’s a good range of games that you can sort out by providers, themes and game features. You have to be a member to play slots.
The casino doesn’t have any live games, and the selection of other table games is severely limited.
PokerStars Casino’s Commitment to Responsible Gambling
PokerStars Casino allows you to set deposit limits on the website, but the limit will consider any transactions you’ve made in a day, seven days or a month. For example, if you set a daily limit and deposited €10 in the past 24 hours, you’d be €10 into your new limit.
When you register, you must verify your age because the website is restricted to minors. Players can take a time-out at any point, but self-exclusion is an option for longer breaks.
The best way to determine if you need professional help is to take a self-assessment test, also available at the casino. Upon withdrawing money, you can lock your requests – in other words, you can restrict yourself from cancelling your withdrawals and make sure you don’t bet away your winnings.
Customer Support at PokerStars Casino
To contact the casino, you’ll find a small Help button in the top right corner. Once you click there, you’ll enter the Help Centre. There are several articles that answer common user questions, but at the end of the page, you can find the Contact Us button.
Click on it and it will offer you a chance to log in to chat, but you can continue without logging in. You have to go through the chatbot that will connect you to one of the agents. It takes some time to reach someone to talk to if you’re not a casino member, but if you are, you will receive better support.
The live chat is available 24/7, while you can also contact the casino via email. Before chatting we suggest you take a look at the FAQ articles because there are a lot of detailed explanations that could help you.
Complaints
Read the complaints other players have left for PokerStars Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
This is another casino I have enjoy playing at, why? Well because of their very generous, welcome offer of 25 euros free chip. I haven't met so far casino of this type, safe secure, having Netent games, but still giving such a big bonus. Actually I did know about this guys, but never opened account there, just because they didn't offer any free chip or free spins and honestly I thought they are mostly Poker site, well yes they are but having also Netent games and Sport book section.
Poker Stars Casino is established in 2001 with Isle of Man licence, must admit, I haven't played in mush casinos with that licence, long time as an online casino, surviving all the competitions out there, all over this year, I guess that means something.
I have never came across of any their complaint or negative comment, but I guess I wont find any. Having in mind, those Million dollars deals they are making, with very famous football players such as Ronaldo and Neymar, I think we are talking about very serious casino.
So maybe 1 month ago I found on one forum, that they were having some promo of 25 euros for new players and 15 euros for old player, well that's a pretty nice promotion from such great casino. So not having account there, I was really lucky to get those 25 euros free chip. So opened my account there, verified it so everything went just fine, although I had problems till I found that free bonus, which was in my account, so somehow I managed to do that and claimed that free bonus.
I usually don't play much often Jack Hammer slot, but that day I wanted to try my luck with it. I played for a while and win 15 free spins feature.The first free spins were total disaster giving me one, big, fat, zero, I just couldn't believe it gave me nothing. I was waiting for those free spins and nothing in it, wow, really shocking. I continue to play, hoping the next round would be better one. The next free spins round was a bit better, although not so impressive one, giving me only 24 euro, which is small amount, because I was playing with 0.50 per bet.
I have played all my bonus ad the funny thing is, yes I did wager it I had 28 euros left and as always keep on playing and lost the rest of it. Well didn't cash out and I could, at least those 28 euros, so I could test their cash out time, well maybe next time will do better, who knows, good luck!
Pokerstars is probably the world’s most famous poker site. I have a friend who plays poker here a lot but I had no idea they offered a Casino section as well. I took a look at the games they were offering and some general terms so I decided to make an account here and try them out.
When I went to the site I made an account but in order to play the slots I had to download their application. I also had to verify my mail but when I opened it I had two mails from them. I opened one and saw click here and thought that was the link for activation but in fact it was a mail saying that my mail was used to make an account at Pokerstars and if I didn’t make it click here. Later I was unable to use my mail but I just entered another so I was good to go.
They offer slots from NetEnt mostly with some other slots from Microgaming, Amaya, IGT but I have to say that the slot selection here is very poor. I think they have only about 60 slots games all together. It seems that their main focus is still on Poker.
The minimum deposit here is 10$ and you can deposit via Neteller. When I made an account my currency was automatically dollars and I couldn’t find a way to change it to euros. I have 2 deposits here from 20$. On my first deposit I lost my balance very fast. I played Twin Spin and Lost Island on minimum bet and didn’t hit anything descent. On my second deposit my session lasted longer. I played Gonzo and got the free spins 3 times and got my balance to 60$. I then moved to Lost Island started playing on 0.40 bet got a great bonus round and my balance was at 100$. I should have cashed out but I wanted more and eventually lost my balance.
Overall this is a safe site with world glory and despite the poor selection of slots you are safe to play here.
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Probably the best fiat currency poker site out there and the casino portion isn't half bad either. I love this place but mainly come for the poker tournaments. I've had some rides in both their casino while on vacation and poker when I'm not but had a lot of fun with both. My only complaint is that I can't play in the casino portion when I'm in Canada. I can only play on the casino when I'm visiting family out of country which is pretty lame but I definitely like to throw a few hundred bucks on there every holiday and try my luck :)
I dunno their poker interface seems to get more and more crowded as time goes by. I also consistently lose on the slots here but hey, I'm probably just unlucky haha.