Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications


Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications
Reviews
section image
section image

Restricted

Playfina Casino is restricted in your country, please try these instead:

Stake.us Social Casino
9.9 /10 3
LoneStar Casino
9.8 /10
Crown Coins Casino
9.7 /10 3
Mega Bonanza Casino
9.6 /10 5

Playfina Casino

Our Rating CasinoRank
9/10
CasinoRank
Player Rating 1049 reviews
9.7/10
1049 reviews
Complaint Response 10 complaints
18 hours avg. 10 complaints

AskGamblers Quick Overview

Editor’s View

The casino is jam-packed with games and looks like a million dollars. Incidentally, that’s how much it dishes away every week to its players through various tournaments and promotions. Playable instantly on both desktop and mobile, Playfina sports a massive selection of slots and other casino games, providing countless hours of entertainment to its players.

What we like
  • Massive games library
  • Good variety of payment options
  • Accepts Cryptocurrencies
  • 24/7 multilingual support
  • Lucrative tournaments and promotions
What we don’t like
  • No phone support
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Playfina Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.playfina.com
Established
2022
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, French, German, Norwegian, Finnish
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile
VIP / Loyalty Program
VIP Program, Loyalty Program
Social Platforms
Telegram, Facebook, Instagram, X, YouTube

General Information About Playfina Casino

Playfina is an instant casino launched in 2022. As one of the fastest-growing crypto casinos, it offers thousands of games you can play with cryptocurrencies, including some popular instant-win titles, earning it a high casino rating.

New players are greeted with a big multipart welcome bonus, while regular players can take advantage of daily offers, netting them Free Spins for the hottest online slots. Additionally, there’s a VIP club with unlockable rewards and benefits, as well as competitions which you can read more about later on in our Playfina review.

StallCation

Complaints

Read the complaints other players have left for Playfina Casino. Learn more about complaints.

Show all complaints
Playfina Casino - Ignored with verification and withdrawal

I made a deposit at this casino with a welcome bonus of approximately 198 euros. Before I finished playing, I immediately uploaded the documents and received their approval. I'm lucky. On a bet of 5 euros I caught odds of more than 300 and for the first time won an amount of about 1600 euros. Once I had cleared the remaining bonus, I requested a payout. Having confirmed the wallet, I began to wait.

After some time, I went to the casino, and when I wanted to log in, I saw the inscription - the profile is disabled. I didn't receive any notifications, so I wrote to support myself. After a while, they answered that they needed additional verification, and I had to take a selfie with the date on a piece of paper and my passport. I did it. Moreover, I even made 2 videos where I show my house address on the street and documents from the house.

A day later they answered me that they needed another selfie with a piece of paper of the current date and that I wink with my right eye. I asked if they watched the video. They said they didn't need a video and they just needed a selfie. Of course, this upset me a little, but I understand that perhaps this is the protocol that they need to follow.

I did it. I sent them 5 photos (I have a bad camera, I tried to take a few to make it better). But 3 days have passed since then. I received an automatic email: rate the operator’s work. I asked them how I evaluate if the ticket is not resolved. Then I received a message that the ticket was reopened. Why did it close at all? It scared me. I have waited for some time and now I am writing to you.

I fulfilled all the requirements of the casino, but they disappeared, I don’t know why. I’m ready to take another selfie, I’m ready to shoot a video, I’m ready to make a video call, I’m ready to play slots, roulette or anything together, but for a small amount :) I’m very offended by this behavior of this casino.

I am ready to post here all the documents that I sent, all the letters. I did not call anyone names, did not insult or swear.

We dispute the amount of 1611 euros. This was my payment request.

P.S. Sorry for my bad English if I made any mistakes somewhere. I used a translator.

staus Resolved
€1611
Playfina Casino - Unreasonable demands in order to avoid payment

Dear Askgambler,

I am writing to express my disappointment and frustration with the online casino, Playfina. Despite winning a significant amount of money at their casino, they have repeatedly refused to pay me and have caused me great inconvenience through their KYC process.

I understand that they have an automatic KYC system, and I have already provided all the necessary documents to prove my identity and address. However, their customer service representatives have continued to make unreasonable demands, at least four times now.

The first time, they asked for proof of my ID and address, which I promptly provided. The second time, they asked for a photo of me holding a paper with their name and my ID, which I also provided. While these requests were already tedious, I complied with them.

However, the third time, they asked for the paper to have a pattern and to rewrite everything, which was completely absurd. Nonetheless, I did it to get my KYC approved and get my money. Unfortunately, this was still not enough for them, and they asked for a fourth time. This time, they wanted me to take a photo of myself with the patterned paper in front of a sign that shows my home address. This request was entirely illogical and made no sense as I had already provided proof of my address. Furthermore, I do not have any sign in front of my house.

It is clear that Playfina is doing everything possible to avoid paying me my winnings. I cannot understand why you would recommend such a dishonest and unreliable online casino to your users. As an information source, I believe you also have a responsibility to ensure that the casinos you recommend are reputable and treat their customers fairly.

Therefore, I urge you to take responsibility for your recommendation and help me recover my money from Playfina. I look forward to hearing from you soon regarding this matter.


Sincerely,

Guangshen

staus Resolved
Playfina Casino - Revoked payment

The good thing about playfina is that there are a lot of games.

The downside is having to verify the identity that rewards them is fine. Take a picture here, white paper and neat paper with a grid like this around the front of the house, which has given me with my 2 children and then I start to worry that I send All evidence for the gamer to watch and then all I will stand up for myself and don't forget I will shoot 10 against 10 last time counting is not allowed.

Until my account has been successfully approved I used to make my first withdrawal of 400 euros. I have to wait for the withdrawal from playfina until 24 hours have passed. I will contact the admin. The admin will let me know the need for a cella photo with the word Hello playfina casino with ID, I will be busy doing it and send it to the admin. Withdraw my money whenever you want. So I'm going to request another withdrawal of € 500. I'll wait until 24 hours have passed. The first admin told me to wait. I waited until more than 24 hours. in order to chat with the admin again Admin informed me that I had to take a picture including my house with the address and write Hello playfina casino and the withdrawal date again. I asked for it. Send photos with admin. The admin informed me that sometimes I have already asked for permission to withdraw my money, please allow my account address to not yet be allowed. Inform the admin again that Previously it was confirmed by the administrator, now I have to pay again for the total amount of €1200. Other mistakes are asking to withdraw money, just ask for a selfie, take a street name with ID and I'm off. Find street names and houses in different places. I wish the name of this street was only my house or the name of the road was not near my house. The name of the street is 10 kilometers from my house. Will ask you to stand and take a selfie with the name of the street. Is it because my championship card confirmation of laughter Complete confirmation, home address, the rest of the bank code documents sent to my house. Go next time I confirm more than 10 times it's tricky so I'll kindly keep playing playfina.

staus Resolved
$3315

Complaint Statistics

Resolved 9
Avg. Amount $ 2,327
Avg. Complaint Duration 7 days
Avg. Response Time 18 hours

Review this casino

Share your thoughts with other players
Helpful review? Sign in to make your opinion count. Log in
Player rating
9.7/10 1049 reviews

Top reviews from our players

It is very pleasant to realize that Playfina is not only a casino, but also a community of like-minded players, where you can communicate with other players, share experiences and get valuable advice to improve your skills.

Dear Dephitynte, Thank you for your positive feedback! We're glad to hear that you feel a sense of community here. Your satisfaction is incredibly important and we're committed to ensuring that your time at our casino is rewarding. We look forward to providing you with more delightful experiences in the future. Whenever you face challenges or have enquiries, our 24/7 Live Chat is at your disposal, and you can also contact us at [email protected]. We're here to help. Best regards always, Playfina Casino

user avatar

I love playing live slots the most, and Playfina offers one of the best collections of live dealer games. There are always exciting tournaments and special promotions to add even more adrenaline to the experience.

Dear Etianibu, Thank you for your positive review! We're glad that you love playing live casino and that you've found our collection of live dealer games to be one of the best. Moreover, we're pleased to learn that our tournaments and special promotions have added to the excitement for you. We'd like to invite you to join our active social media, where we regularly organise exciting promotions with opportunities to win fantastic no-deposit prizes. If you encounter any difficulties or require assistance, please keep in mind that our Live Chat is available 24/7, or you can contact us at [email protected]. At Playfina, we're always ready to help our players. Wishing you joy, Playfina Casino

user avatar

For me the most important thing in a casino is to get my winnings, at Playfina I have never experienced any problems with payouts. Winnings are always delivered quickly and without delays.

Everything in playfina is great, but there is no limit to perfection, for example, it would be great for such a large casino to get its own mobile application, which will greatly simplify the work with the service.

Dear Justerdi, Thank you for your glowing review! We're delighted that you've had no issues with payouts at our casino. Regarding your suggestion for a mobile application, we want to assure you that our website is fully responsive and optimised for mobile use. Players can access our platform and enjoy their favourite games on any device, without the need for a separate application. We appreciate your feedback and will continue to explore ways to enhance our service further. No matter what queries or difficulties you may encounter, our Playfina support team is always ready to assist you. Contact our 24/7 Live Chat or email us at [email protected] anytime. Your satisfaction is our priority. Gratefully yours, Playfina Casino

user avatar

I've been playing at Playfina for quite some time now, and I've never been disappointed. Their graphics and sound effects are great, and their intuitive interface makes it easy and fun to play.

Dear Berrynn, Thank you for your positive feedback! It's fantastic that you've never been disappointed with your experience. We strive to provide the best possible gaming environment and we're glad to know that our graphics, sound effects, and intuitive interface have contributed to your enjoyment. Your feedback motivates us to continue delivering excellence, and we're excited to continue this journey with you. At Playfina, we're here for you 24/7. Don't hesitate to reach out to our Live Chat or send an email to [email protected] for any questions or concerns. We take pride in assisting our players. Sincerely, Playfina Casino

user avatar

Playfina is an amazing online casino. They have a huge selection of games ranging from classic slots all the way to live dealers. I always find something suitable for my mood.

But this huge selection and is a bit of a problem, in this huge variety, there turned out to be not many exclusive or unique games, I would like to see more of them.

Dear Mirkithyah, Thank you for your wonderful review! We're delighted to hear that you're enjoying our online casino and the vast array of games we provide. Our goal is to offer a diverse and entertaining gaming experience for all our players. We appreciate your feedback regarding the desire for more exclusive and unique games. Rest assured, we're always striving to enhance our game selection, and your input is valuable to us. We hope that you continue to enjoy your time with us, and we look forward to providing even more exciting options in the future! We're here for you, always ready to assist at Playfina. Whether you encounter any issues or require assistance, our 24/7 Live Chat is at your service, or you can reach out to us via email at [email protected]. Our team is dedicated to ensuring that your gaming experience is as enjoyable as possible. For your ultimate comfort, Playfina Casino

user avatar

I recently registered on Playfina and can already give a positive review, I really liked the bonus system on deposit, probably the best of all that I have seen, and I was able to withdraw my winnings quite quickly, not such a cruel wagering system.

Dear Besealo, Thank you for your fantastic review! Providing fair and rewarding bonuses is important to us, so we're glad that you appreciate our efforts in this regard. We're also pleased that you were able to withdraw your winnings quickly. We aim to make the entire gaming experience enjoyable and hassle-free for our players, and it's fantastic that we've succeeded in doing so for you. We're here to guarantee that your gaming experience is seamless and delightful. If you require assistance at any moment, don't hesitate to reach out to our 24/7 Live Chat or send an email to [email protected]. At Playfina, we're consistently prepared to assist you. With warmest thanks, Playfina Casino

user avatar

in my opinion one of the main pluses of Playfina is the huge selection of games. Here I found all my favorite slot machines and even discovered new exciting slots that I had never seen anywhere before.

Dear Qwnelistri, Thank you for highlighting the wide range of games available at our casino! It's our goal to provide a diverse selection that caters to all preferences, and we're pleased to hear that we've succeeded in offering both your favourite slots and some exciting new discoveries. Rest assured, we're continuously adding to our collection to keep the excitement alive for our players. At Playfina, ensuring a smooth and enjoyable gaming experience is our top priority. If you require any assistance or have questions, don't hesitate to get in touch with our 24/7 Live Chat or email us at [email protected]. We are always here to assist you! With warmest regards, Playfina Casino

user avatar

Playfina is a great online casino for beginners! Its user-friendly interface, easy navigation and many exciting games make it the perfect place to start your gaming journey.

Dear Varcarirvi, Thank you for your positive review! We're glad that you found our online casino to be the perfect starting point for your gaming journey. We're committed to providing a seamless and enjoyable experience for all players, regardless of their level of expertise. We hope that you continue to enjoy our wide selection of exciting games! Whenever you require assistance or have any enquiries, don't hesitate to contact our Live Chat available 24/7, or send an email to [email protected]. Playfina is dedicated to ensuring that your online gaming is always smooth and enjoyable. Your joy, our mission, Playfina Casino

user avatar

I recommend this casino because Playfina is a place where everyone will find their favorite game. A great variety and different themes of games allow to satisfy any preferences of players. There is everything here - from classic slots to the newest developments.

The only problem is that among all this variety you can actually get lost, sometimes it is difficult to choose something at all, not that something specific, but the intuitive interface helps in such situations, only the problem of choice remains.

Dear Adioyesuro, Thank you for your positive feedback! Our casino strives to offer a wide selection of games to cater to every player's preferences. We understand that the abundance of choices can sometimes be overwhelming, but our user-friendly interface, complete with categorised games, is designed to simplify the selection process and help you find your preferred titles with ease. Thank you for your recommendation! We're thrilled that you've enjoyed your experience at our casino. We at Playfina aim to make your gaming experience flawless. If you face any issues or have questions, remember that our Live Chat is available 24/7 or you can email us at [email protected]. Your happiness is our ultimate goal. Ready to assist at all times, Playfina Casino

user avatar

The mere fact that this site has a lot of positive reviews - testifys to the reliability and honesty of this casino. I myself checked and realized that all players have an equal chance to win, and I got it and received it.

Dear Unaryddare, Thank you for sharing your positive experience! Maintaining a fair and transparent gaming environment is fundamental to our business, and we're glad to know that you've experienced it first hand. We're delighted that you enjoyed your time with us and wish you continued success in your gaming adventures! Should you face any challenges or have questions while gaming at Playfina, remember that our Live Chat is operational 24/7. Alternatively, you can reach out to us via email at [email protected]. We're always ready to assist you. Sending our best wishes, Playfina Casino

user avatar

Playfina Casino News

Read all news about Playfina Casino, check for updates and stay tuned for exclusive bonuses.

Playfina Becomes a Proud Owner of the AskGamblers Certificate of Trust
Industry Playfina Becomes a Proud Owner of the AskGamblers Certificate of Trust

Can we get a round of applause for Playfina Casino? They have officially become the latest member of the AskGamblers family of certified casinos, and believe us when we tell you it is not an easy task. Since Playfina was established in 2022, receiving the AskGamblers Certificate of Trust is a great achievement for such a young casino.A Well-Earned Prestigious BadgePlayfina may be a young casino, but it has already become a player favourite, and we can tell that by the Player rating it has on the AskGamblers website. Our experts set the Playfina CasinoRank at 8.91 (the minimum of 8.00 is required to qualify for the Certificate of Trust), and the Player rating sits strong at 9.3!Playfina has also been nominated for the Best New Casino Award at this year’s AskGamblers Awards, so if this is your favourite casino, make sure to vote!When we also add the fact that we have processed only two complaints against Playfina, and both were resolved successfully, we have no doubts that the Certificate of Trust is well deserved.What Playfina Offers to PlayersApart from having high rankings on our website and a responsive and efficient customer support team, Playfina also works with many popular software providers to offer an extensive portfolio of games to its players.If you haven’t played at Playfina yet, you can check out the Playfina selection of bonuses available on our website and potentially start from their welcome bonus. If you have already played at the casino, you could find a match deposit bonus or a reload bonus that you like. If you log in on a Wednesday, you can claim a Free Spins bonus and spin those reels 500 times.If you choose to play at Playfina Casino, we wish you good luck and happy spinning!

Happy Easter! Join the AskGamblers Team in the Golden Egg Hunt!
Promotion Happy Easter! Join the AskGamblers Team in the Golden Egg Hunt!

Don’t we all enjoy Easter? If not for religious reasons, then for the colourful eggs, bunnies…real and chocolate ones! And the fact that it comes in springtime when we can’t resist some thrilling Easter activities, like egg hunting. If you still haven’t joined our exciting Easter Golden Egg Hunt, now may be the right time to do just that.And what have we prepared for you?Let’s Go Egg Hunting Together!Easter cheer lasts for full five days with AskGamblers, and we have prepared an exciting Easter egg hunt with our 12 online casino partners!In case you missed the Easter Promo announcement, the Golden Egg Hunt started on 6 April and will last until 10 April.The promotion doesn’t end on Easter day, so if this is the first time you hear about it, don’t worry - you still have time to participate. Spin the reels of your favourite slots in one (or more) participating casinos today and tomorrow, and discover what holiday surprises are hidden in this special egg hunt.Happy Easter!From all of us at AskGamblers, we wish you a joyful and happy holiday! Happy egg hunting and happy spinning.

Win a Trip for Two to Seychelles at Playfina Casino
Promotion Win a Trip for Two to Seychelles at Playfina Casino

All roads lead to Seychelles when you participate in the latest tournament at Playfina Casino. Between 1 March and 31 May, you can play your favourite online slots to win big prizes, including a dream vacation, 2 x MacBook Pro, 3x iPhone 14 Pro Max and a share of the prize pot totalling 20,000 EUR and 20,000 Playfina spins! Road to Seychelles Are you ready to pack your bags and head off on your dream vacation? If you are, Playfina Casino is giving you a chance to relax in the sun whilst catching the rays, and all you must do is deposit and play at their casino. Place the largest amount of bets, and you could win a share of the total prize giveaway.To enter, you must have an account or register at the casino and play any online slots you like. You must make at least one deposit before you can enter. The minimum bet required is 1 EUR per spin, and you will earn one point for every 1 EUR bet you make. Secure a Place on the Leaderboard Your points will be added to the leaderboard, and if you finish in any of the top 100 places, you are a guaranteed winner. The top prizes include:A trip to Seychelles for you and one guestMacBook Pro x2 iPhone 14 Pro Max x3 The rest of the prize funds consists of 20,000 EUR and 20,0000 spins. If you secure a prize, it will be paid out on 1 June, and cash prizes carry a 10x wagering requirement which must be completed within 7 days. We advise you to check the casinos' full terms and conditions. Then you’re good to go. 

Explore our expert casino reviews

Check out our selection of top online casinos and learn more about each in their review.

Stake.us Social Casino Read Review Play
LoneStar Casino Read Review Play
Crown Coins Casino Read Review Play
Mega Bonanza Casino Read Review Play
RealPrize Casino Read Review Play
SplashCoins Casino Read Review Play
SpeedSweeps Casino Read Review Play