General Information about Oshi Casino
Oshi Casino is an online casino that players and experts have highly rated. The casino has an 8.9/10 CasinoRank. Oshi has also won a coveted AskGamblers Award for Players’ Choice and has received the AskGamblers Certificate of Trust.
The casino is owned by Novatrix SRL, a company registered in Costa Rica and operating under the licence number 0000002, issued by the Tobique Gaming Commission.
At the moment of my review, the casino has more than 1,300 real player reviews if you want a hands-on insight into real experiences at Oshi. You’ll be pleased to know that most players rate Oshi Casino to the highest standards, hence the 9.1 Player Rating.
However, not all player reviews are positive, and I’ve seen players complain about the confiscated funds, slow withdrawals, and short windows during which they must wager their bonus funds.
When I was setting up my Oshi Casino account, it only required a valid email address and setting a password for future logins. Of course, since I knew I would need to complete my profile later, I went on and provided my personal and contact details.
The Oshi Casino welcome bonus is a 100% deposit match offer up to €1,000, and 150 Free Spins, divided equally across the first three days after claiming the bonus. While this sounds tempting, completing the 40x wagering requirement in seven days sounds like an impossible mission to me.
Read my Oshi Casino Review, where I go into more detail about why this gambling site has such a good reputation among players, giving you a rundown on everything from payments to responsible gambling.
Payment Information and Options at Oshi Casino
You can find all accepted payment methods listed in the website footer. However, not all these options will be available in all countries, and you can find out what you can use when you click on the Deposit button.
For me, those options were Visa, Mastercard or Maestro bank cards, Neteller, Skrill, Revolut, Paysafecard, MiFinity, MuchBetter, and various cryptocurrencies, such as Bitcoin, Litecoin, Ethereum, and more.
Minimum and maximum deposit limits depend on which payment method you use. However, you should expect to deposit at least €10 or €20 for fiat methods, while cryptocurrency limits depend on the method you use.
Since I am a crypto enthusiast, I used USDT to make my deposit. The minimum was 5 USDT, which is a little under €5. Since I tested the casino from Finland, and the welcome bonus is not available for Finnish players, I didn’t have to deposit the €20 minimum to unlock the welcome bonus offer.
The minimum withdrawal amount, as a rule, is €20. Note that you will need to wager your deposit at least three times before making a withdrawal request.
If you win a progressive jackpot, it will be paid in full. Oshi Casino’s standard withdrawal limits for non-progressive wins are €4,000 a day, €8,000 a week and €30,000 a month.
Maximum limits also apply per transaction for deposits and withdrawals, and the same applies when you use cryptocurrencies (except for the maximum deposit amount), so make sure to check them out in the payments section.
Many of the players’ complaints to the AskGamblers casino Complaint Service were about delayed withdrawals, but they were all resolved successfully, which is a plus in my books.
Note that you could be asked at any time to send in verification documents to complete account verification. These can be uploaded to your account; just go to ‘Documents’ to upload. The procedure could take a few hours.
Customer Support at Oshi Casino
If you have any questions, the Oshi support team is available 24/7. One of the easiest ways to get help is through their live chat feature. To get started, enter your name and email address, even if you are not a registered customer.
Support is available in English, German and Russian, and you will be prompted to select a language of your choice. I chose English for my Oshi Casino review, and I was initially greeted by a chatbot where I could look for an answer from several predefined categories.
While this was helpful, I still asked to be transferred to a customer support agent since I wanted to learn more about the bonus offers available to players from Finland. I chatted with Victor, who was friendly and helpful in explaining that there were no bonuses available at that moment.
If you want to get in touch with the casino in a different way, you can. You can also email the casino or use its online contact form in the Support section. You can also visit their FAQ section, which covers various topics, including payments, games and security.
Games at Oshi Casino
One of the significant benefits of Oshi Casino is the game choice. The casino is home to 120+ gaming providers, including some of the industry’s finest names, offering thousands of online slots. All the games comply with the requirements of RNG certification.
With so many gaming providers, I checked to see how user-friendly the games lobby is, and it’s passed my checks, as you can see new games, filter the games by category, and mark your favourite games.
You can also select your favourite provider to narrow your search results, as there is a drop-down menu to list all gaming providers. It would be handy if you could select multiple providers, but at the moment, you can choose them all or one at a time.
If you’re a more advanced player, using the search engine to pinpoint your favourite games is a huge time-saving tool. To me, it was a shortcut to Rich Wilde and the Book of Dead by Play’n GO, where I scored some sweet wins in the demo mode, and a few decent ones in the real game.
The game opens in full screen on mobile, which is great, as it saved me the extra step of going full screen. There is also a good selection of crash games.
Live casino enthusiasts have plenty to choose from, with many variations of roulette, blackjack and baccarat in the live casino games lobby. I even spotted some poker tables and Sic Bo there.
Some of the providers of the live casino games are Evolution, Playtech, Ezugi and Pragmatic Play Live. Since I am not a fan of live casino games, I encourage you to share your review of these games if you get to try any of them.
Oshi Casino’s Commitment to Responsible Gambling
Oshi Casino allows you to set limits to your deposits, wagers, sessions and losses. Wager and session limits can be set through your account settings, while you need to contact customer service for the rest.
I set my daily wager limit through the Responsible Gambling tab in my account, and it was effective immediately.
Responsible Gambling section on the website also lists a Cooling-Off Period of one week and up to six months as an option to keep gambling habits under control. Customers can also opt for self-exclusion if they deem necessary.
You can email the casino to request self-exclusion for a definite or indefinite time. The casino will block access to your account and ensure you don’t receive any promotional emails. Players haven’t complained about the casino not respecting the self-exclusion, and I hope that will remain that way.
Information about organisations and consultation support groups is also available on the site. Oshi also has a protection of minors in place to detect if any underage gamblers attempt to create an account. All the information is available through the link at the foot of the casino.
One of my favorite casinos, lot of providers example red tiger games, pragmatic play, net ent, and many more. Live chat works fine and site runnin allso otherwise smoothly.
I haven't yet any negative things to say.... but because I need to write something here. I have not made any withdrawal yet so I can not say anything about that. I hope that working well like everything else...