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Nordicasino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 19 reviews
3.1/10
19 reviews
Complaint Response 7 complaints
2 days avg. 7 complaints
What we like
  • 0-24 withdrawal time frame
  • Mobile-friendly
  • Top-tier software providers
  • Live chat open 24/7
What we don’t like
  • Large number of restricted countries
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Nordicasino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.nordicasino.com
Established
2017
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
Danish, English, Finnish, German, Italian, Norwegian, Spanish, French, Russian
Casino Type
Instant Play, Mobile, Crypto Casino

Nordicasino is an online casino home to multiple gaming providers which include the likes of NetEnt, Betsoft, NextGen Gaming, GameArt, Booming Games and others. Members can enjoy a large variety of video slots and casino games which can be accessed instantly through a web browser. The casino is also mobile friendly and can be reached in several languages which include English, French and Italian. Nordicasino are licensed and regulated under the laws of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here. These include players from Algeria, Hong Kong, Indonesia, North Korea, Pakistan, Panama, Singapore, Spain, the United States and the United Kingdom. The full list of restricted countries can be found using the drop-down menu on the right-hand side of the screen.

Mobile Gaming

Nordicasino is also available on the go with a fully optimized mobile casino available straight through a mobile browser. Players will find a selection of casino games available on smartphone and tablet devices.

Security and Fairness

Players can rest assured that both personal and financial details are secure here as the casino employs SSL encryption services and firewalls.

A random number generator is also utilized to ensure all games are fair and result in random outcomes.

StallCation

Complaints

Read the complaints other players have left for Nordicasino. Learn more about complaints.

Show all complaints
Continuously refusing to close account and won't refund deposits even though knowing about my problem gambling
Hi, even though I told Nordicasino several times over month that I am adictive and need them to close my account they refused to do so and send me free bonuses instead. I have added screenshots for you to understand what happened and use them to briefly summerize what happened. Please see screenshopts to follow up the events: Screenshot 1: An overview about all my communication with nordicasino. You can see that whenever I contacted them and told them I was addicted, they sent me a bonus a few days later. Screenshot 2: On Oct. 22 I wanted to set up a deposit limit but it was denied because the limit was too low. I replied that in this case I wanted a permanent exclusion. I didn't receive any answer. Screenshot 3: I sent additional emails to the support in November, asking for a permanent closure stating that I am a problem gambler. In this screenshot you see my follow-up mails on Feb. 11 and Feb 13, following one email from Nov 25 in which I say, that I suffer from gambling addiction and request a permanent closure at nordicasino and all other casinos that are operated by their owners. Screenshot 4: I received automated replys that my emails were received. In this case its the mail I sent on Nov. 25 with the subject "closure of my account" which was shown in screenshot number 3. Screenshot 5: Confirmation of the casino that my email from Feb 13 with the same subject was received. Screenshot 6: I finally get a reply on Feb 18. The manager asks why I wanted to close my account (what I cleary stated in all of the mails before) and issues me ANOTHER free bonus to trigger my addiction AGAIN! Screenshot 7: On Feb 19 I reply once more, that I am addictive and need a permanent closure (see quote in the lower part of the screenshot). The manager "times out" my account for one week and says he'll get back to me after this, what he never did. Screenshot 8: On the same day I reply that I dont want to wait for a week for a new request but I want a permanent immediate closure. Until July I get no response (but 3 more free bonuses, see overview in screenshot 1). On July 17 I deposit and lose again after I received another free bonus which triggered me. I ask again for a ban and a refund of the 150 Euro. Since my first request I deposited and lost around 300 euro. I threaten to pass the case to important affiliates. Within a few hours I get the response that my account is closed, AGAIN for only 7 days. Three days ago I told the casino that I sent these informations to askgamblers.com and yesterday they agreed to permanently close the account but refused to refund my depsoits since November, when I told the for the first time that I have problems to control myself. I think their behaviour is highly unacceptable. Instead of supporting people who dont only enjoy gambling they ignore them and push them even further. This cannot be accepted, can it? If you need, I can send further proof of my deposits. Thank you
staus Resolved
€150

Complaint Statistics

Resolved 6
Avg. Amount $ 1,801
Avg. Complaint Duration 4 days
Avg. Response Time 2 days

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Player rating
3.1/10 19 reviews

Top reviews from our players

This casino provides all my favorite games with decent bonuses and is available in my country also.
I like the varst range of payment methods and is easy to understand.

I will have to say it can bit a wee bit annoying if I need help and there is no live chat available when in need of that easy fix advise by support people that are available on other casino sites.

Games are ok but many big names are missing. For the rest nothing special. They give a lot of free spins but they will never pay the money you won ;((

They never gave me the money i won. No reply on email. Dont trust this company and do not deposit any money. Be very careful. It's a scam. So yeah, to bad.

The games I like and the promotions, either I have no positive rate of this casino. I have won a good price but I don't think that the money comes to me.

I have ask for withdrawal and have to send a document off the bank statement. It's still a week ago and the money is still pending. I have ask in the chat how long it takes but nobody knows about the finance. I sent two emails and I didn't get a answer. I'm afraid that I never get the money I have won.

Well slick design but useless on payments. I don't have any more to say than stay out.

Casino keeps winnings and its almost impossible to get them to pay ut your funds, STAY OUT this is not a serious casino.

Fast loading, clean but rather boring design. Customer service response was within a couple of minutes. OK selection of games. There are also live casino.

The money transfer was over an insecure connection. Not good. There are no way to set deposit limits without contacting customer service - and this is the interesting part. Upon asking to set a deposit limit, I get this answer:

"If you wish to set limits, please bear in mind that withdraw will be limited to x5 of your limit amount. Are you sure you wish to proceed?"

Now, that was a first! This sound in my ears a bit strange, if not fishy, so I ask them to close my account. "OK, sure" I get - and then my account is blocked. No "sorry to see you go".
So, people - there are way better casinos out there! I do not recommend Nordicasino.

Wow this is a very good product. Slick, exciting, all the games and all the support you will ever need. Like the AG coin stamp on it as well... The cashouts are low limit and very quick to my Visa card. Call them any time, they even remember you! Happy to recommend with 9 stars.

I have not much postive to say about this casino, apart from an active live chat who was friendly. The site looks clean and you can a decent search function for slots.

They have a decent variety of slots however you can only play around 10% of them from unknown providers with an active bonus, which makes wagering very frustrating.

Not so much. Lots of deposit methods. The site looks clean. That is the only positive thing I can say about this casino.
(why do i have to put up at least 150 positive characters ?)

- If you register you receive and email from Nordic Casino
-They spam you in the chat with offers.
-Bonus can only be played on few slots
-You cannot set any limits or self exclude yourself on the site and even putting up a request in the chat they told me that I have to write an email.

I recommend to not play in this casino.

I actually have had a few very good wins at Nordicasino and have not had the same problems that others on AG have had although the rating is still very high on AG.

7€ no deposit bonus.
Interface in Finnish language.
24/7 livechat, so someone is always reachable.
Has some microgaming games.
Site is simple, yet it is quite good looking

Unresponsive to emails, and verification took 6 days and they claimed that they did not receive the documents when I sent them.
They claim to not be responsible if the withdrawal takes over 5 days. This just seems to be a good way to avoid paying people their winnings in time. I won in the no deposit bonus, and managed to wager the bonus 50 times. Then I deposited 20€ like told in ToS, and submitted a withdrawal for total amount of 70€. They keep calling you in the middle of the day, when your withdrawal is pending, to keep you playing so they would get their money back. They called me every day for 3 days in a row, and I told them to delete me from their call list as I did not opt in for that, and there is no opt out option in the website.
With all my heart, avoid this casino guys. They have questionable ethics, and I am not sure that it is legal what they are doing.

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