We thank you for your patience whilst we have been carrying out an investigation.
We wish to bring to your attention the following explanation regarding withdrawals and specific terms regarding fraud.
As we are sure you are aware, the Casino has various Terms and Conditions, which a player agrees to upon creating an account. They may be found on the Casino Website.
Based on our Withdrawal T&C’s, in order to withdraw funds, players must provide an identification document along with a utility bill, which can be bank statement, showing their address for example; photographic ID, National ID card.
Also, there are terms regarding fraudulent financial activity, below we have provided the link. https://www.nordicasino.com/general-terms-conditions/?lang=en
· 6-v: If we determine that you have attempted to defraud us in any way including our clients and our games through cheating, game manipulation or payment fraud or even if we suspect you of a fraudulent payment then we will take action including closing or suspending your account and to share this information and your identity with the relevant authorities in addition to other gaming establishments.
· 12-v: The name appearing on your credit card, payment card or any other payment method must match the name you gave on your account registration form.
After numerous checks we confirm and have provided proof to the AskGambler Team that our investigations have produced evidence of the following;
• Clearly forged financial documents linked to other casino gaming fraud
• Game manipulation and fraud on your account
Unfortunately, we have enough evidence to show that you have broken the above terms and conditions.
Nordi Casino Support