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MyChance Casino

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Average Complaint Response Time: 2 days
Average Complaint Response Time: 2 days

MyChance Casino Review

  • Live chat 24/7
  • Instant play
  • Mobile friendly
  • Live casino
  • Limited table games
  • No video pokers
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General info & Latest Promos
Website https://www.mychance.com
Established 2017
Owner Bethard Group Limited
Casino Promotion

MyChance Casino is an online casino where members have access to a range of games which includes video slots, table games and live games. Members can enjoy titles from multiple providers which includes leading names like NetEnt, Microgaming, Play’n GOThunderkick and Yggdrasil. The site can be reached in several languages and can be played instantly or on the go. MyChance Casino is licensed and regulated by the Malta Gaming Authority.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here. These include players from Algeria, Brazil, Bulgaria, China, Cyprus, France, Greece, Hong Kong, Italy, Japan, Panama, the United Kingdom and the United States. The full list of restricted countries can be found under ‘More Casino Details’.

Virtual Games

There are over 500+ games to choose from here which includes hundreds of video slots from big names like NetEntMicrogaming and Play’n GO. Players can choose from new and popular titles in a mixture of themes and bet sizes to suit all. Titles include the Gonzo’s Quest Slot, Starburst Slot, Mega Moolah SlotBonanza Slot and Pink Elephants Slot.

In addition to that there is a selection of table games too. These include a small variety of blackjack and roulette games.

Live Casino

Players who prefer playing with a live dealer can enjoy a selection of live games from the likes of NetEnt and Evolution Gaming. These include Live Blackjack, Live Roulette and Live Dream Catcher.

Mobile Casino

The casino can also be accessed on the go with their mobile casino which has been optimized to use on a smartphone or tablet device.


Members who need assistance can use the casinos friendly live chat facility which is open to players 24 hours a day, 7 days a week. Email support is also available.

Security and Fairness

When it comes to security the casino uses a high level of encryption services to ensure their players personal and financial transactions are always kept secure.

They also use a random number generator to keep their games fair and random.


Casino details
More Casino Details More details
Responsible gambling info Responsible gambling info
  • Website

  • Software

    Microgaming, NetEnt, Play'n GO, iSoftBet, Quickspin, Yggdrasil Gaming, Thunderkick, Big Time Gaming, Elk Studios, Pragmatic Play
  • Deposit Methods

    EcoPayz, Neteller, Paysafe Card, iDEAL, GiroPay, Trustly, Siru Mobile, iDebit, Zimpler
  • Withdrawal Methods

    Neteller, Paysafe Card, iDEAL, GiroPay, EcoPayz, Trustly, Zimpler
  • Withdrawal Times

    EWallets: 24 hours

    Card Payments: 3-5 days

    Bank Transfers: Not offered

    Cheques: Not offered

    Pending Time: 24 hours

  • Withdrawal Limit

    Not Stated
  • Affiliate Program

    MyChance Affiliates
  • Allowed Countries

    • Aland Islands
    • Albania
    • Andorra
    • Arab Jamahiriya
    • Argentina
    • Bahrain
    • Bangladesh
    • Belize
    • Bolivia
    • Bonaire
    • Bosnia and Herzegovina
    • Bouvet Island
    • Brazil
    • Cambodia
    • Cameroon
    • Canton and Enderbury Islands
    • Cayman Islands
    • Chad
    • Chile
    • Cocos [Keeling] Islands
    • Congo
    • Costa Rica
    • Croatia
    • Curaçao
    • Côte d’Ivoire
    • Democratic Republic of Congo
    • Denmark
    • Egypt
    • Europe
    • Faroe Islands
    • Fiji
    • Finland
    • Gabon
    • Gambia
    • Germany [16]
      • Baden-Württemberg
      • Bayern
      • Berlin
      • Brandenburg
      • Bremen
      • Hamburg
      • Hessen
      • Mecklenburg-Vorpommern
      • Niedersachsen
      • Nordrhein-Westfalen
      • Rheinland-Pfalz
      • Saarland
      • Sachsen
      • Sachsen-Anhalt
      • Schleswig-Holstein
      • Thüringen
    • Gibraltar
    • Guatemala
    • Guernsey
    • Heard Island and McDonald Islands
    • Honduras
    • Iceland
    • India
    • Ireland
    • Isle of Man
    • Jamaica
    • Japan
    • Jersey
    • Johnston Island
    • Kenya
    • Kosovo
    • Laos
    • Latvia
    • Liechtenstein
    • Lithuania
    • Luxembourg
    • Macedonia
    • Madagascar
    • Malawi
    • Malaysia
    • Maldives
    • Mali
    • Malta
    • Mexico
    • Monaco
    • Mongolia
    • Montenegro
    • Morocco
    • Namibia
    • Nepal
    • Netherlands Antilles
    • New Zealand
    • Niger
    • Nigeria
    • Norway
    • Oman
    • Paraguay
    • Peru
    • Pitcairn Islands
    • Poland
    • Qatar
    • Romania
    • Rwanda
    • Saba
    • Saint Martin
    • Saint-Barthélemy
    • San Marino
    • Senegal
    • Serbia
    • Seychelles
    • Sint Eustatius (Dutch Island)
    • Sint Maarten (Dutch part)
    • Slovenia
    • South Georgia and the South Sandwich Islands
    • Statia
    • Svalbard and Jan Mayen
    • Tanzania
    • Thailand
    • Tonga
    • Uganda
    • United Arab Emirates
    • Uruguay
    • Vatican City
    • Vietnam
    • Wake Island
    • Zambia
  • Casino Type

    Instant Play, Mobile
  • Manual Flushing

  • RTP

    Publicly audited
  • Currencies

    Canadian dollars, Euros, Norwegian kroner, New Zealand dollars, Indian rupees
  • Languages

    English, Finnish, Norwegian, German
  • Licences

    Malta Gaming Authority
  • Company

    Bethard Group Limited
  • Established

  • Live Chat

  • Contact

    Support Email: [email protected]

  • Deposit Limit Tool

  • Wager Limit Tool

  • Loss Limit Tool

  • Time/Session Limit Tool

  • Self-Exclusion Tool

  • Cool Off/Time-Out Tool

  • Reality Check Tool

  • Self-Assessment Test

  • Withdrawal Lock

  • Self-Exclusion Register Participation

Suggest an edit

MyChance Casino Reviews by Players


Write a review
Carpendiem 3 reviews
Reviewed on November 4, 2019


- Fair selection of games.
- Potentially decent welcome package if as advertised.
- Convenient deposit process.
- Quick chat response.
- Visually appealing platform.


- Had to logout and in for initial deposit to register in lobby.
- Welcome package didn’t show up even though selected and auto directed to deposit page. Probably would be honored if I wanted to waste time contacting support.
- Lobby pages are glitchy on iPhone and have to pinch screen to get them to fit.
- Played across a few of their popular/hot games with relatively low wagers and didn’t feel any action at all. Was pretty dead actually.
Thank you for your feedback! We highly appreciate all the details you have provided and we have looked into it.
We have recently released a new version of our casino (very happy you liked it) and we are making fixes day by day to make it 100% appealing to our players. We're already working on a fix for the glitch pages on Iphone 8 Plus.
We have investigated the issue you had in claiming the welcome offer and we couldn't spot any irregularity in the bonus mechanism. We hope our customer support team was able to solve it for you. Feel free to contact our support team again should you encounter any further issue.
Antoni81 5 reviews
Reviewed on April 12, 2019


It is one of the most honest casinos, very easy verification and my money was in my account within seconds, no pending withdrawal time at all. Five Star Casino awesome customer service.


Wish they had playing Go Games like book of the dead
Thank you for your feedback! We hope to have more providers in the future but that also depends on the platform we are on.
PrinceNaseem 61 reviews
Reviewed on February 15, 2019


Nice Casino with excellent customer support. Bonus wagering is a little high, however max bet is 10 Euro, almost no restricted slots and no cap for the bonus.
Its easy to navigate on there site and they have a good selection of slots.
Most importantly the KYC and financial department is working fast. Verification was done within 3 hours and cashout within 30 minutes.
Overall a really nice casino to play at.


Just 2 minor things to improve:
You will always have a window open right next to the slot you are playing showing other players winning.
No option to close it. No tabs for providers. You have to search for each individual slot.
Thank you for your feedback we are relaunching with an improved version very soon that should solve these things but thank you for pointing them out.
Emkiu900 6 reviews
Reviewed on January 17, 2019


I deposit from Germany with „Sofort-Überweisung“. I play in hundred of Casinos, every Casino received the Money instantly. Now, I wait since 4 Days of my Withdrawal, because MyChance said, that they were wait for the approve of Payment. This cant be possible, because my money should be there instantly or lately within 24h with this Method.

The Chat says now, it took up to 4 Days, yesterday 5 days, today 9 days.. lol? I made Many deposits on BetHard (the main concern of this Casino) and they receive my money instantly too! I rly felt kind of joking. The Support says „Hey, u can play with your money in this time“. Yeah.. of course.. to loose it again. Never had that Problem in 5 years of Gambling!
I'm sorry to hear you had this experience with us. And that it took so long to get a response. We plan on being a lot more active here so if anything else comes up we will do our best to ensure there are no unnecessary delays or resolves any issue you might have.
katemak 1262 reviews
Reviewed on July 22, 2018


Nice looking site, very easy to navigate, having several casino software and nice promotions.
Usually I am not allowed or my country is restricted to play in this group of casinos because as I saw they belong to BetHard group of casinos. MyChance casino is one of the newest casinos online but as I can see they are established maybe at the end of 2017.

HavingMicrogaming, NetEnt, Play'n GO, iSoftBet, Quickspin, Yggdrasil Gaming, Thunderkick, Big Time Gaming, Elk Studios, Pragmatic Play and seeing my two favorite game providers and on top of that giving 20 free spins as a welcome no deposit bonus why not give them a try.

The free spins as welcome bonus were on Gonzo Quests slot so not such a bad offer, I know Gonzo can be very cruel and I may end up with some few cents but you never know, right?Before I read their terms and conditions when it comes to bonuses and free spins I went toopen anaccount so I can grab those free spins. Well not here, again, this guys are open only for some countries and when I say some countries they are only several.

I opened their terms and conditions and when I saw how many countries are welcomed to register I was really surprised. I guess this is another casino where they target only certain countries. When it comes to those 20 free spins on Gonzo Quest they are only available for Sweden, Norway, Finland, Austria and 7 more countries can register and play but not eligible for their nodeposit welcome offer.


Yes as I already said not for me this Bethard group of casinos and maybe I should of know that,but when I saw my country accepted I thought I could give it a shoot.Askgamblers please update this info since I cant register and play here. Maybe they are good to play but I will never find out.Well thumbs down for this guys because they allow only several countries to register.
Why not accepting more countries at your casino?
LeoDubbed 176 reviews
Reviewed on June 30, 2018


BetHard group casinos are one of the best casino group out there and there are many reasons why they have great reputation. MyChance casino is a part of this group and if you like other casinos from BetHard then you will like MyChance casino also.

MyChance casino's recent welcome offer is a 100% cash bonus and 100 free spins upon a minimum deposit of €20 or higher. I signed up at this casino because they were offering a 20 free spins no deposit bonus upon sign up. The free spins bonus was fun to play but it didn't give me a big win, I won merely a small 2 euro from it and lost it within five minutes playing Starburst, after this I didn't give the casino any attention anymore and it disappeared into the background.

A few days later I received an email from them regarding an exclusive first deposit offer of 100% plus 100 free spin upon a deposit of €10, this offer is not really an exclusive because I read this promo at their website but it's still an interesting welcome offer thou. As you can see, back then the minimum deposit was €10 in order to receive the welcome offer and its now changed into €20. As always I need to read the t&c's first before making my first deposit and it paid off too because Skrill or Neteller are not eligible for the welcome offer. I also noticed that the welcome offer is limited to a few countries, the country I live in is not in the list so I contacted live chat regarding the offer I was received via email. Live chat agent told me that I am eligible for the bonus because apparently they cannot add my country to the list due some reason but she was 100% sure I can claim the welcome offer.

I did get the bonus without any problem and 100 free spins were added all at once, most casinos would add that amount of free spins in daily batches but I am glad MyChance did not do that and still does not. I has a few hours fun playing with my balance but unfortunately I did not managed to clear my wagering and lost all my deposited money plus the free spins winnings.

On my second deposit I was eligible for the second deposit bonus but I didn't take it because the amount of my deposit did not need any bonus. I played for several hours and managed to multiply my balance by 10 times and requested a withdrawal. At the time of withdrawal request my account is already verified so I do not have to wait for that. My withdrawal was processed within 6 hours.

MyChance casino is a great casino, you can play here without concerning any future issue if your account is fully verified. They have a bunch of games at their disposal from various top notch games providers and I am pretty sure you will enjoy playing here but remember not to deposit using Skrill or Neteller to claim the welcome offer, I recommend to use Paysafe.

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