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Mongoose Casino

0
CasinoRank
7
Player rating 3 reviews
Complaint response 2 days avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Mobile friendly
  • Live chat 24/7
  • Live Casino
  • Proven fair
What we don’t like
  • No phone support
  • Several country restrictions
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English

Established

2015

Licences

Curacao Gaming Control Board

Affiliate Program

Casino Type

Instant Play, Mobile, Crypto Casino

Deposit Methods

Payz, Maestro, MasterCard, Neteller, Paysafecard, instaDebit, Visa, Neosurf, Skrill, Bitcoin, Flexepin

Currencies

Canadian dollars, Euros, British pounds sterling, Japanese yen, Norwegian kroner, New Zealand dollars, US dollars

Withdrawal Methods

Bank Wire Transfer, Neteller, Visa, Payz, Instant Banking, Skrill, Bitcoin

Withdrawal Times

EWallets: 0-1 hours
Bank Transfers: 3-7 days
Cheques: Not offered
Card Payments: 3-7 days
Pending Time: 24-48 hours

Withdrawal Limit

Not Stated

Software

Games Global, Evolution Gaming, Betsoft, 1x2Games, iSoftBet, Oryx Gaming, Quickspin, Rabcat, Multislot, Playson, GameArt, Xplosive, Pragmatic Play, Iron Dog Studios

RTP

Not stated

Live Chat

Contact

Email Support Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

Mongoose Casino is an online casino home to multiple gaming suppliers providing players with endless video slots and casino games. Players can choose from providers like MicrogamingBetsoft, Playson, Pragmatic Play, Big Time Gaming and loads more. The site is available through a web browser or players can use their mobile casino. Mongoose Casino are licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

There are certain country restrictions here. This includes players from Belgium, Denmark, Malaysia, France, Italy, Australia, Spain, South Africa, Turkey, Israel, the United Kingdom and the United States.

Virtual Games

There are dozens of gaming providers on board here so players are spoilt for choice. They’ll find video slots from the likes of Microgaming, Betsoft and plenty of others too. Players can use a whole list of filters and can narrow their game search down to paylines, features and game types. The casino also offers an in-built search engine to make finding games even easier. Popular games include the Immortal Romance Slot, Mega Moolah SlotBoomanji Slot and loads more.

Players can also pick from multiple table games. These include variants of classic casino games and include titles like Vegas Strip Blackjack, French Roulette, European Roulette and others.

Video poker fans will also find games their like here with over 50+ available. Games include Jacks or Better, Deuces Wild, Double Joker and loads more.

Other games at the casino include scratch games and virtual games.

Live Casino

Players looking for a bit of action with some friendly live dealers can visit the Mongoose Live Casino. Here players will find games like Live Blackjack, Live Roulette, Live Baccarat and others.

Mobile Gaming

Mongoose casino also provides their players with a fully optimized, modern mobile casino on the go. Players can enjoy video slots to casino games to live games and simply need to log in from a mobile or smartphone device.

Support

Players who need assistance can use the casinos friendly live chat facility open 24/7 for professional support whenever they need it. Players can also leave a message and a customer agent will respond as soon as possible.

Security and Fairness

Players can rest assured their personal and financial details are safe as the casino has been fully certified by Thawte’s SSL web security with Extended Validation. This is the strongest level of encryption possible as the security system uses a 256-bit SSL encryption system.

Games are also proven fair as the casino uses an independently tested random number generator at all times.

Player Reviews

7
3 reviews
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Date
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Player rating
mitak11
6 years ago
10

I registered at Mongooze casino yesterday. I was immediately asked for a proof of address and passport. My account was confirmed in a few hours. I started playing early this morning. I deposited 45 pounds and in a very short time I had 500 to withdraw. I had to upload proof of payment, I was worried it would take a long time because today is Saturday.I immediately contacted support for help. He promised me everything would be done immediately, and really, in just an hour, today, Saturday, my account was completely confirmed. The casino team is very good !!!I read both reviews for very slow account identification, but it took me exactly two hours. I very much hope payment is fast too !!

Only I have not seen games on NETENT. Everything else is good. I've played many slots and am very pleased.I just don't get my feedback unless it's 150 characters, that's what I'm writing about here.

Message
Mongoose Casino
6 years ago

Dear Mitak11,

Thank you for your kind words.

Casino team always look forward to providing better user experience for our players.

As for NETENT game provider, we do not have them on board at the moment. We will surely pass your feedback to the Casino Team.

Please do not hesitate to drop us a message or contact us on our 24/7 Live Chat Support and we will assist you in any way we can, should you have any issues.

Thank you.

Sincerely,
Mongoose Casino Customer Support Team

Karajan75
6 years ago
3

The site's layout is friendly, offers a good range of services and choice of slots, as well as a good promotion scheme with the cashback for instance.

Everything verified, address, ID and bank card. Yet after a week joining and making a fair few deposits, they email asking questions about profession income. I respond but then next day get blocked from playing and a survey appears every time login. There is an error message when submitting. Report it to live chat several times, send screenshots to email that original answers to email were sent and nothing. Complain on here and 96 hours passed, casino hasn't responded to complaint. Now 2 weeks unable to play but can login okay. This is the worst casino experience ever had when done nothing wrong and i cannot recommend at all. 3 stars is generous

jfrdl
6 years ago
8

Friendly support. Great games, quick cashout. Love that they have lightning roulette. Had a big win from a small deposit and they paid out no problem. Good site for Canadians; citadel instant banking.

Slow verification process. Now that I don't have to worry about it I'll continue playing here, but it took almost 3 days just to complete it. I think they are just making sure and have no bad intent.

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