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Melbet Casino

Our Rating CasinoRank
7.6/10
CasinoRank
Player Rating 249 reviews
Complaint Response 54 complaints
1 day avg. 54 complaints
What we like
  • Live chat is open 24/7
  • The casino is available on most mobile devices
  • Home to lots of top performing software providers
  • Available in many different languages
What we don’t like
  • Limited video poker games
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Melbet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://melbet.com/
Established
2012
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
Arabic, Danish, French, Hungarian, Georgian, Norwegian, Romanian, Estonian, Chinese, Azerbaijani, German, Hebrew, Korean, Macedonian, Polish, Russian, Thai, Belarusian, Greek, Hindi, Kazakh, Slovak, Turkish, Vietnamese, Bulgarian, English, Finnish, Croatian, Japanese, Lithuanian, Malaysian, Portuguese, Serbian, Ukrainian, Filipino, Spanish, Italian, Indonesian, Swedish, Slovenian
Casino Type
Instant Play, Mobile, Sports, Crypto Casino, Live Casino

Melbet Casino is an online casino powered by lots of different software providers which include NetEnt, Microgaming, Pragmatic Play, Big Time Gaming, Betsoft, Playson and Endorphina and the list just goes on and on. Players can enjoy a wide range of games from slots to table games, live games and plenty more. The site's primary language is in English but it can also be reached in tons of other languages as well. They’re also available instantly through a web browser or on the go. Melbet Casino is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. To best find the full list of restricted or allowed countries and territories players can see more information under ‘more casino details’.

Mobile Gaming

Of course, players can also take the casino with them wherever they may go as there is a mobile version of the site available. This can be opened through a compatible mobile browser so players don't need to download an app and there is a large selection of mobile games available.

Security and Fairness

When it comes to keeping players information safe the casino utilizes a high level of encryption which protects any details that are entered into the casino by the player. This also protects any financial transactions so they are kept secure at all times.

They use a random number generator too so players can rest assured the games are always producing fair and random results.

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for Melbet Casino. Learn more about complaints.

Show all complaints
Melbet Casino - Delayed Withdrawal of NPR 41000 approximately 290 USD
Hello AskGamblers Team,

I am filing a complaint regarding the delayed withdrawal of my funds from Melbet account **1349328963**.

1. **Amount:** The original amount is **NPR 41,000 (approx. $290 USD)**.
2. **Request Date:** I initiated the withdrawal on **October 11, 2025**, using the 'Kankai, Kathmandu' payment system.
3. **The Problem:** It has been **6 days**, and I still have not received my money.

**Details of Support Interaction:**
I have contacted Melbet Customer Support multiple times (on Oct 14th and 15th, as shown in the attachments) seeking an update. Their response is always the same: **"Hajurko request hamile sambandhit specialist lai forward garisakiyeko chhau. Kripaya thap samadhan ko lagi dhairyapurbak pratikshya garnu hola."**

**Translation:** "We have already forwarded your request to the relevant specialist. Please wait patiently for further resolution."

The support team refuses to provide a clear timeline or any useful update, forcing me into an endless waiting loop. This behavior forced me to contact unofficial agents on platforms like Telegram (screenshots also attached).

I am attaching all screenshots, including the original chat in Nepali, as proof. Please note the unhelpful, automated responses from the Melbet Operator.

I request your intervention to force Melbet to process this withdrawal immediately. Thank you.
--- CHAT TRANSLATION (NEPALI TO ENGLISH) ---

Me (User): What is the update on my payment??
Melbet Operator: We have forwarded your request to the relevant specialist. Please wait patiently for further resolution. We will resolve your problem soon.

Me (User): Am I going to get my payment or not?
Melbet Operator: Since your issue has just been forwarded, it may take some time to resolve. After the issue is solved by the relevant department, you will receive the amount.
staus Unresolved
नेरू41000
Melbet Casino - Deposit not credited even after providing all receipts requested
Dear AskGamblers,

On 01/09/2025 at 21:25 (GMT+1), I made a deposit of 1000 MAD on Melbet using CIH Bank. The funds were never credited to my account.

That same night, on 01/09/2025 at 23:36 (GMT+1), I contacted Melbet support and provided all three receipts from my CIH Bank app showing the transfer.

On 03/09/2025, I received an email from Melbet’s support saying that I had made another deposit of 1000 MAD on 02/09/2025, which was successfully credited. They asked me to provide the receipts for that transaction as well. I complied and sent them the receipts, while clearly explaining that this was a different deposit made through Lbankalik and was indeed credited correctly. My complaint, however, concerns the 01/09/2025 deposit via CIH Bank that was never credited.

Since then, support has continued to send me the exact same template email, repeatedly asking for the receipts I have already submitted multiple times. I even asked them to specify exactly what additional proof they needed and offered to record a video from my banking apps to demonstrate the transfers. Unfortunately, they ignored this and kept repeating the same response, as if they never bothered to read my explanations.

In my experience, deposit issues can occur with any bookmaker, but what makes Melbet particularly frustrating is the extremely poor quality of their customer support. I have never encountered anything like this before.

I have attached the transfer receipts and the full email correspondence so you can see firsthand how Melbet’s support has handled this issue.
staus Resolved
د.م.1000

Complaint Statistics

Resolved 46
Avg. Amount $ 1,661
Avg. Complaint Duration 9 days
Avg. Response Time 1 day

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Player rating
9/10 249 reviews

Top reviews from our players

I recently started getting into esports betting, where you can also win quite a bit. Melbet has an amazing and extensive selection of esports options, which is fantastic. Everything you need is gathered in one place, so there’s no need to jump between different casinos to follow the games. It’s convenient, and the conditions here are excellent!

The only problem is that it is almost impossible to conduct a deep analysis here, because we are talking about remote players and members of virtual teams, and their meetings are always unpredictable. Just getting acquainted with the statistics will not be enough.

Hello craigwanda3mau! We are very grateful to you for sharing your experience and opinion with us. It is very important for us to hear the thoughts of our users and we are happy to listen to your suggestions. Thank you for choosing us. We wish you a high chance of winning. Best regards, Melbet team.

user avatar

I was immediately attracted by the huge number of daily games, in which I can not only have a good time with moderate risk, but also raise something from the money.

The problem is that such games appear more and more every day from different providers. To be honest, I have not studied even 40% of all possible games, because there are so many of them, and I have only just gotten used to them.

Hello justin07rgl1! Thank you for sharing their opinions with us. The game market is becoming more and more every year and we try to keep up, we are sure that you will definitely master all the games and choose the best for yourself where you can have a wonderful time. We are glad that you chose us. Best regards, Melbet team.

user avatar

I can highlight the great perks for newcomers. It’s not just the welcome bonus but also free bets, cashback, and much more. The bonuses are so awesome that I fell in love with this casino at first sight. The games are amazing. I love playing fruit-themed slots and often win on them, which is really enjoyable

The downside is that, despite the common assertion about the relatively easy conditions for receiving a bonus, everything is not quite so simple. You need to invest a specific amount, collect some points in the game, or place a bet with certain odds, instead of just enjoying the game.

Hello thomas69klp1! We are grateful to you for sharing your experience of using our casino with us. We definitely try to make everything convenient for our users and are always willing to listen to recommendations. Thank you for choosing us, we wish you wonderful games. Best regards, Melbet team.

user avatar

I’ve noticed slightly lower odds for less popular sports. I understand why this happens, but it would be great to see these odds improved. On the plus side, exotic sports offer more interesting betting options, and you can really make a nice profit here. I truly enjoy this platform, play often, relax, and sometimes win.

The downside of the situation is the much more complicated event analysis. This means I often have to rely on guessing rather than applying my knowledge. But it’s okay. Overall, I’m satisfied.

Hello hannah11z8ah! Thank you for sharing your experience with us. It is very important for us to hear your opinion and your thoughts. We will also definitely listen to your recommendations. We wish you successful betting. Best regards, Melbet team.

user avatar

I’m satisfied with the fast crypto payments, and I’m glad I chose this method for deposits and withdrawals. The support team is very quick to respond, and they communicated with me politely and professionally, which is rare in casinos. Great job to the team for maintaining such high standards!

At the same time, there is one rather serious drawback, namely the lack of bonus offers for accounts opened in cryptocurrency. Otherwise, I have nothing to complain about.

Hello stephaniecrossi6gf! Thank you for your feedback and for sharing your experience with us. It is important for us to hear the opinions of our users and we will definitely listen to yours. We wish you good games. Best regards, Melbet team.

user avatar

The live betting feature is my favorite. It adds adrenaline and immerses you in the game 100%. The site does a great job of switching between sports and casino games, which is really convenient.

There were a few delays with withdrawals, but all issues were always resolved. The most important thing is that the platform is stable and easy to use.

Hello danielsjasonfd5v! Thank you for sharing your experience with us. We are always pleased to read the opinions of our users. Feel free to contact our support team with any questions or concerns, we are always happy to help. We wish you good games and great chances. Best regards, Melbet team.

user avatar

I’ve been using Melbet for a few months, and they’ve never let me down. The odds are always competitive, and withdrawals are simple and fast. The money usually arrives within the day

Hello ujoycehmyc! Thank you for sharing your experience with us. It's nice to hear that you are satisfied with everything. We are also pleased that you chose us. We wish you good games and successful bets. Best regards, Melbet team.

user avatar

If basic betting sites have bored you, Melbet will be a breath of fresh air. It’s like an amusement park for those who love excitement and variety! There are so many games in the casino that I don’t even know where to start.

In sports betting, I often choose teams based on their logos and symbols, and it brings me success! My friends call it "investing," but I know it's just for fun. And their promos make me feel like it's my birthday every week – super cool!

Hello elizabeth63wxoa! Thank you for sharing your experience with us. It is important for us to know that our users remain satisfied with the games in our casino and, most importantly, that you are just having a good time. We wish you good games and successful bets. Best regards, Melbet team.

user avatar

The sports selection at Melbet is simply amazing. They have more variety than I have TV channels, and that says a lot. From the Premier League to completely exotic sports I didn’t even know existed, it’s a goldmine for those who love trying new things and exploring the unknown.

The bonuses add excitement. Live betting makes me feel like a genius, even when I'm mostly guessing. It’s a quick thrill and way more fun than my old hobbies.

Hello vhickmanqj25! Thank you for your feedback. It's nice to hear that you appreciated our variety of games and are satisfied with it. We wish you a good mood and good winnings. Best regards, Melbet team.

user avatar

I can confidently say that Melbet is perfect for those who love variety. And that’s me. I usually can’t stay with one casino for more than a month. i switch them as quickly as women switch men:) but here, for the first time, I decided to stay and try all the games. From sports betting to slots, everything is designed for players. I appreciate their stability and convenience.

Sometimes the support team doesn’t respond right away, especially on weekends. I would like faster replies. i always want more – more games, more slots, and new bonuses, plese!

Hello dawn70kmtf! We really appreciate your feedback and are pleased that you chose us. Of course, we understand that our users would like to receive faster responses from support, but sometimes responses may be delayed due to the large number of requests. We try to provide answers to all users as quickly as possible. Best regards, Melbet team.

user avatar

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