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Melbet Casino

Melbet Casino
Welcome Bonus

50% up to €350 + 30 Free Spins, 1st Deposit Bonus

Our Rating CasinoRank
6.5/10
CasinoRank
Player Rating 431 reviews
9.3/10
431 reviews
Complaint Response 68 complaints
1 day avg. 68 complaints
What we like
  • Live chat is open 24/7
  • The casino is available on most mobile devices
  • Home to lots of top performing software providers
  • Available in many different languages
What we don’t like
  • Limited video poker games
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Melbet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Established
2012
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
Arabic, Danish, French, Hungarian, Georgian, Norwegian, Romanian, Estonian, Chinese, Azerbaijani, German, Hebrew, Korean, Macedonian, Polish, Russian, Thai, Belarusian, Greek, Hindi, Kazakh, Slovak, Turkish, Vietnamese, Bulgarian, English, Finnish, Croatian, Japanese, Lithuanian, Malaysian, Portuguese, Serbian, Ukrainian, Filipino, Spanish, Italian, Indonesian, Swedish, Slovenian
Casino Type
Instant Play, Mobile, Sports, Crypto Casino, Live Casino

Melbet Casino is an online casino powered by lots of different software providers which include NetEnt, Microgaming, Pragmatic Play, Big Time Gaming, Betsoft, Playson and Endorphina and the list just goes on and on. Players can enjoy a wide range of games from slots to table games, live games and plenty more. The site's primary language is in English but it can also be reached in tons of other languages as well. They’re also available instantly through a web browser or on the go. Melbet Casino is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. To best find the full list of restricted or allowed countries and territories players can see more information under ‘more casino details’.

Mobile Gaming

Of course, players can also take the casino with them wherever they may go as there is a mobile version of the site available. This can be opened through a compatible mobile browser so players don't need to download an app and there is a large selection of mobile games available.

Security and Fairness

When it comes to keeping players information safe the casino utilizes a high level of encryption which protects any details that are entered into the casino by the player. This also protects any financial transactions so they are kept secure at all times.

They use a random number generator too so players can rest assured the games are always producing fair and random results.

Support

Anyone who needs help and assistance can contact the casinos customer support team who are available around the clock. The fastest way to get help here is by using the casinos live chat facility which is open 24/7. Players can also email the casino for additional support and customer service agents are available over the telephone. They even have an online contact form if any additional questions need to be asked.

Virtual Games

Players who enjoy video slots will not be disappointed here as the casino is home to so many software providers. There’s too many to mention but they include big names like NetEnt, Microgaming, Betsoft, Playson and Endorophina. Players will of course be able to select which provider they want to take a look at or can just browse them all to find the games the like. Titles include the Lucha Legends Slot, Exotic Cats Slot, Voodoo Slot, Chilli Heat Slot and The Dog House Slot.

There’s lots of table games here as well so players will have their pick of games when it comes to classics such as blackjack and roulette. There’s other games too like Baccarat, Bingo and of course some well known poker games.

Players just wanting to try their luck at some card games might want to try the video poker games instead. These are still found in the casino lobby and include All Aces Poker and Jacks or Better Poker.

Live Casino

The casino does have a live casino as well which is open around the clock and each game is hosted by a real life dealer to add to the excitement. Games are available from the likes of Evolution Gaming and Ezugi and include Live Blackjack and Live Roulette.

play video Vido Title
StallCation

Melbet Casino Bonuses

Check out other Melbet Casino Bonuses and pick one that suits your needs.

Discover all bonuses
Match Deposit Bonus
75% up to €350 + 40 Free Spins, 2nd Deposit Bonus
Minimum Deposit €10
Wagering Requirements 40xb
Bonus Percentage 75%
Match Deposit Bonus
100% up to €350 + 50 Free Spins, 3rd Deposit Bonus
Minimum Deposit €10
Wagering Requirements 40xb
Bonus Percentage 100%
Match Deposit Bonus
150% up to €350 + 70 Free Spins, 4th Deposit Bonus
Minimum Deposit €10
Wagering Requirements 40xb
Bonus Percentage 150%
Match Deposit Bonus
200% up to €350 + 100 Free Spins, 5th Deposit Bonus
Minimum Deposit €10
Wagering Requirements 40xb
Bonus Percentage 200%

Complaints

Read the complaints other players have left for Melbet Casino. Learn more about complaints.

Show all complaints
Melbet Cash Agent Withdrawal Issue Pending for Over 140 Days Melbet ID 816469381
I am submitting this complaint regarding a long pending withdrawal issue with Melbet involving an amount of LKR 50,000.
I requested the withdrawal through a Melbet cash agent (“Badulla, Hidagoda 24/7”), but the amount was never credited to my bank account. Since the beginning of this issue, I have fully cooperated with Melbet support and payment teams and submitted all documents they requested, including certified bank statements covering the relevant dates.
This issue has now remained unresolved for almost four months despite numerous follow-ups and repeated assurances that the matter was under investigation by their payment specialists.
During this period, I had to visit the bank multiple times during working hours and take leave from my employment in order to obtain certified statements and supporting documents requested by Melbet. The process has caused significant inconvenience and frustration.
I also experienced aggressive and unprofessional behavior from the cash agent involved while trying to resolve this issue.
Despite providing all requested evidence and maintaining communication through the same official support ticket, I still have not received a proper final resolution regarding the disputed withdrawal amount.
I respectfully request assistance in reviewing this matter and helping to obtain a fair resolution regarding the pending withdrawal.
I can provide:
Certified bank statements
Email communication history
Support ticket details
Screenshots and supporting evidence

I have attached the forst email which I sent to Melbet and the recent one I received from them. And also the screen shot of the confirmation of the withrawal request.
Status solved Resolved
රු.50,000

Melbet Casino Complaint Stats

Resolved 55 / 61
Avg. Amount $1,706
Avg. Complaint Duration 9 days
Avg. Response Time 1 day

Review this casino

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Player Rating
9.3/10 431 reviews

Top reviews from our players

As a User, highlight the wide range of statistics and additional event data, which can be useful for analytical reference. The website supports multiple ways to contact customer support. Overall, the interface becomes logical after some time of use.

Dear Matthew, Thank you for your feedback. We’re glad you value the detailed statistics, event information, and multiple support contact options. We appreciate your trust and will keep improving the user experience. Best regards, Melbet Team

user avatar

The service offers many filters and sorting options, allowing users to find relevant events more quickly. Support for different information display formats and interface customization is noted. Visually, the platform looks professional and modern.

Dear Victoria, Thank you for your kind review. We’re happy to hear you appreciate the platform’s filters, customization options, and modern design. Your support means a lot to us. Best regards, Melbet Team

user avatar

The platform offers a single account for both the website and mobile version, which is convenient for users who switch between devices. The design is modern, with a dark color scheme that reduces eye strain. A help section with basic information and rules is also available.

Dear William, Thank you for your feedback. We’re glad you find our platform convenient across devices and appreciate the modern design and helpful information section. Best regards, Melbet Team

user avatar

The platform looks functional and fairly stable, with the interface translated into English and generally understandable even for new users. A wide range of sports disciplines is available, including esports and various event formats. The website usually works without long loading times, and the mobile version is well adapted to different screen sizes, which makes browsing information convenient.

Dear Melinda, Thank you for your feedback. We’re glad you find our platform stable, easy to use, and convenient on both desktop and mobile. We appreciate your support and wish you a great experience with Melbet. Best regards, Melbet Team

user avatar

I have been using Melbet for 11 months already. During this time, my mood and overall impression have been only positive. Here are just a few examples.
On July 18, I withdrew 35,000 CFA to my bank account. I needed the money by 5:00 PM. I placed the withdrawal at 8:00 AM, but around 1:00 PM everything suddenly stalled. I contacted customer support and explained the situation. Within an hour, the money was already in my account. I placed a bet on a Spanish La Liga match for over 0.5 goals in the first half. A goal was scored in the 7th minute of the match. The bet was settled quickly. A minute later, the goal was canceled by VAR, and the payout was reversed. The half ended 0:0, so I didn’t win. But everything was handled fairly.

Dear Kerri, Thank you for your feedback and for choosing Melbet. We’re glad to hear you’ve had a positive experience with our withdrawals, support team, and fair bet settlement process. Best regards, Melbet Team

user avatar

My favourite ecosystem - Melbet

I've been a fan of Melbet since 2024. The first thing I evaluated here is a vast sportsbook with a wide national lineup. It was great, because I discovered many new names here. Besides, my previous bookmaker ignored table tennis altogether and provided fewer options in some sports. There's a fourth-tier soccer team in my town, and I couldn't bet on it till I acquainted myself with Melbet. And it's great! Lower teams can make a sensation in the championship. Do you remember who knocked Man Utd out of the FA Cup? Yeah, that's about it.

The Esports section is perfect, but it doesn't cover the virtual tournaments. Yeah, it may be difficult to deal with it, but why not? Of course, you can watch the competitions and bet on CS2 or Dota. But if you're a fan of EFootball? What will you do in this case?

Dear Jason, Thank you for sharing such a detailed review! We’re glad you enjoy our wide sportsbook coverage and esports section. We appreciate your feedback about virtual tournaments and eFootball — this is valuable insight, and we’ll be sure to pass it on to our team as we continue improving the platform. Thanks for being with Melbet! Best regards, Melbet Team.

user avatar

Everything is perfect. I trust this licensed provider as it's respectful. My past experience was desperate by uncontrolled actions from the bookmakers' side. Today's bookmaker's comfortable and respectful. The slots are unique and enjoyable. The payouts are on time. Thus, it's ok.

Nothing. I'm enjoying the service at the perfect level. Thank you for this achievement! I end my review and continue to play. Just want to test some new additions to the slot lineup.

Dear Daniel, Thank you for your kind words! We’re happy to hear that you trust our licensed platform and enjoy the service, slots, and timely payouts. Your support truly motivates us to keep improving. We wish you a great experience and exciting discoveries among the new slot additions! Best regards, Melbet Team.

user avatar

I've been playing here for a year and was impressed by the variety of options. The sportsbook covers all kinds of sports, including electronic sports. Nobody from my circle of attention could imagine they exist! Besides, the company is honest with its customers in payments. You can trust it

Some bonuses are unavailable to the public, or not all players are eligible for them. For example, I attempted to qualify for the NBA bonus last year. I used all the qualifiers, but the bonus still hasn't appeared in my account. I wrote the message to the support, but the operators ignored my question

Dear Amanda, Thank you for being with us for a year and for your trust in our sportsbook and payments. We’re glad you appreciate the variety of sports we offer. We’re sorry to hear about your experience with the bonus and support — this is not the level of service we aim to provide. Your feedback is important, and we’ll make sure it’s reviewed to improve our bonus system and customer support. Best regards, Melbet Team.

user avatar

I am reporting a systemic fraud by Melbet (ID: 643890107). After a 30-day KYC, they closed my account and confiscated 3,300 USDT in winnings. They also stole nearly 600 USDT from my initial deposit by forcing a conversion to ARS at a fake rate of 1,307 (market was 1,545).

To the Melbet Representative reading this: Do not reply with your scripted 'Contact our Security Department' message. I have already emailed [email protected] and [email protected] multiple times, and they have officially ceased all communication after confirming the permanent seizure of my funds.

Do not claim 'Confidentiality Policies' either. If you have proof of any wrongdoing, provide it to the AskGamblers moderators. Hiding behind 'confidentiality' is just a tactic to seize legitimate winnings from successful players, exactly as you did with user 'Fahri' two weeks ago.

I have already escalated this to the Curaçao Gaming Control Board ([email protected]) under license OGL/2024/561/0554. I will not stop until the 3,890 USDT total is returned. AskGamblers: please do not allow them to close this without providing actual evidence of their 'security' claims.

Dear tongatujcher1, We are very sorry that you have encountered this situation. However, we would like to inform you that your account was blocked due to a violation of our rules regarding multiple account registration. Our platform strictly prohibits having more than one account. We strongly recommend that you review our Terms and Conditions available on our website. If you have any additional questions, you may contact our Security Department via email at any time. Best regards, Melbet Team

user avatar

Melbet confiscated over $4,000 of my winnings after delaying my KYC for 17 days. They accepted all my bets while I was losing, but once I started winning, they blocked my withdrawal and closed my account without providing any evidence.

AskGamblers confirmed that Melbet refused to cooperate and wouldn’t provide any proof or justification for their actions. My complaint against Melbet was marked unresolved due to Melbet’s lack of transparency.

Be very careful Melbet is not reliable when it comes to paying legitimate winnings.

Dear Fahri, We are very sorry to hear that you have encountered this issue. We would like to clarify that we did not refuse to cooperate, as you mentioned. However, due to our internal confidentiality policy, we are unable to provide the specific information requested by the AskGamblers team. If you disagree with the decision of our Security Department, you can contact them again via email and provide any evidence you believe proves that their decision was incorrect. Best regards, Melbet Team

user avatar

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