- Mobile friendly casino
- Multilingual live chat 24/7
- Diverse software providers
- Special VIP level services
- Several restricted countries
- Somewhat limited selection of Baccarat games
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MalinaCasino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
- E-Wallets 0-24 hours
- Bank Transfers 3-5 days
- Card Payments 3-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
MalinaCasino is an online casino powered by some of the leading names in the industry that include NetEnt, Yggdrasil, Betsoft, Elk Studios, iSoftBet, Pragmatic Play and others. Players who enjoy the thrill of a live dealer can also indulge in the live casino available. The site can be accessed through a web browser or players can enjoy a selection of games through their mobile casino. MalinaCasino is licensed and regulated under the laws of the Autonomous Island of Anjouan.
Restricted Countries and Territories
Unfortunately, players who reside in Israel, Iraq, Iran, Ukraine, the United Kingdom, Republic of Moldova, Afghanistan, Bulgaria, the United States, Netherlands and Curacao are prohibited from playing at MalinaCasino.
Virtual Games
Players can enjoy a large variety of games from a multitude of providers like NetEnt, Quickspin, Yggdrasil, Betsoft and others. Games can be filtered per gaming provider and players can also add their favourite games to their own list so they can be found and played even quicker. Some of the casinos most popular online slots include the Spina Colada Slot, Vikings Go Berzerk Slot, Sakura Fortune Slot, and Wins of Fortune Slot.
Players who prefer to head to the tables can also enjoy a large selection of games which include variants of blackjack, roulette and other popular table games. These include American Roulette, Single Deck Blackjack, Red Dog and others.
Video pokers can also be played and there are plenty to choose from. Players can choose from the likes of Jacks or Better, Deuces Wild, Joker Poker and others.
Live Gaming
MalinaCasino also offer players the full live gaming experience with popular games available around the clock with a live dealer. These include Live Blackjack, Live Baccarat, Live Roulette and others.
Mobile Gaming
Members who prefer to play on the go can enjoy Malina’s fully compatible mobile casino available on mobile, smartphone and tablet devices. Players can access some of the casinos most popular games without the need to download an app.
Support
MalinaCasino offer a friendly and multilingual live chat facility that is available 24/7 for all support questions. Players can also contact support for any assistance they need via email or phone.
Security and Fairness
Players can rest assured their personal and financial details are secure as the casino employs a high level of security and firewall in order to maintain this.
A random number generator is also used to ensure games are fair and result in random outcomes.
Complaints
Read the complaints other players have left for MalinaCasino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Dear Diana, Thank you for sharing your opinion about our project with us. Your feedback is very important for us because our main purpose is to provide the best service for our clients and we always try to become even better for you. We do hope that you will stay with us and continue enjoying our website. From our side, we will do all our best to make your stay here exciting and to provide you with the best service and assistance. Best regards, MalinaCasino Team
Not a bad layout on the website. Can't really think of anything else positive to say about this casino. Nothing else what so ever. Please read negative comments below.
They use very sneaky and appalling methods in order to ensure that any lucky players DO NOT receive any winnings. I was lucky enough to win 5k on dead or alive. I then went through the verification process, sending them exactly what they asked for. Each and every time I sent the correct documents I received an automated email requesting the exact documents i sent them already. This happened over and over and over. I kept sending EXACTLY what they asked for. Again all I got were automated emails asking again and again for exactly what I'd already sent. This went on for some time. Inevitably I began reversing my winnings until I lost it all. It was at that EXACT moment after the very last spin and my balance showing 0, I received an email saying my account was now verified. They knew exactly what they were doing and this practice is absolutely appalling. These are all FACTS. stay well clear.
Dear Andrew, Thank you for taking your time to review our website. We value every opinion. To begin with, we would like to congratulate you on your winnings on the website! And thank you, that you provided all the required documents for verification of your account. We would like to kindly tell you, that our Finance team requested the list of needed documents. Once you sent all the documents our team did all the best to check them as soon as possible. All these measures were in accordance with our Terms&Conditions, point "4.4 You must provide us with all of the necessary information that the Casino may request in order to manage your account. This includes (but not limited to) verification of your identity, notary-signed documentation, verification of your address, proof of rent payments, banking requisites, and notes from banking accounts. You must provide these documents immediately after the request is made." We regret you faced inconveniences during the verification process, but we hope you understand that this is an integral part of the account verification process. Our team thank you for your time and your review and wish all the best! Kind regards, Malinacasino.com Administration
I managed to win a few thousand euros; but later gambled it all away, because couldn't withdraw it. The layout on the site is nice, clear & modern. Chat support is very quick & helpful.
You can only withdraw 500 euros per day. The rest of your balance remains in your account. You can make additional withdraw request(s), but you can't lock them or anything; so you can cancel them anytime. You also cannot set any deposit limits for yourself, even through support. This site is not safe for people who might have even slightest problems in controlling your gambling. The result is, you will gamble away everything. Finally, I could at least close my account via live support by sending a "technical issue" query; when you send a query about "account closure", the agent won't even reply to you.
Dear Annika, Thank you for taking your time to review our website. We value every opinion. First of all, we would like to congratulate you on your winnings on our website! We would also like to kindly remind you, that all withdrawals work in accordance with the personal account status and our Finance team performs all the requests in conformity with the personal withdrawal schedule for each player. We would also like to add, that almost all of your requests proceeded via a fast withdrawal option, which means once you requested a withdrawal you received it almost instantly. In conclusion, we would like to add, that we are working every day to improve our services and the self-control tools will be added to the website too. Our team thank you for your review and wish you all the best! Best wishes, Malinacasino.com Administration
Everything worked smoothly for me. I didn't end up winning from my favorite game. I made one withdrawal of 500 euros, though. it came to me instantly, via Trustly. (Later I gambled that away, too...) The withdrawal limit was 500. I had more in my balance at that point. I don't know, if I could have made another withdrawal immediately after the first one, bc I didn't try it out.
Withdrawal limit via Trustly was only 500 euros, and as a result, I gambled away what was left (almost 500 euros). I guess, that's the point about it exactly. No live support available in the chat, at least when I was on the site.
No deposit limit option!! I was quite surprised to hear this, when i sent an email with my request. This casino is not recommendable for those who have gambling issues. For those who haven’t; still not recommendable, as your issues might start right here!!
Dear valued customer, Thank you for taking your time to review our website. We highly value every opinion! We would like to inform you that we are already developing Responsible Gambling tools which you have mentioned in your review. However, we can try to do our best and you can always request a Cool off period or Account Closure from the Support Team and be assured that your request will be reviewed with immediate effect. We also want to ask you to provide your username so we can check your account and provide with exact information using your account data. Looking forward to hearing from you soon! Meanwhile, if you have any other questions or concerns do not hesitate to contact our team, please. Best wishes, Malinacasino.com team
I tried 5 games 3 did not work.
Deposit 600usd.
Withdrawal is delayed.
I ask whitdrawal on a Visa card. 700 usd payments are declined. Visa is not available for me. Then what does my account show?
We recommend 400 usd then 300 usd, neteller. Are you joking? That's not 70000usd!
This is a very bad idea, I don't recommend it to anyone. Of course, if you like to wait for your money, just wait.
Dear valued customer, We are sorry to hear that you have encountered such a situation. Could you please provide us with your username at our site so that we can review in full your case? If you have any additional questions, please contact us via Live Chat or via [email protected] Best regards, MalinaCasino
The slots are ok and website looks nice. All my favorite slots i found here and support was fast.
Delay in withdrawal due to high withdraw traffic I guess but I received my winnings finally
Really bad betting site!! It is so easy to put in money, but when you actually win they do everything to delay you with answering wrong questions. And now they are telling me that it will take 2 months to pay out the winnings to my account. Not 3-5 banking days. The customer support is really bad.
If you want to play on casino or sportsbet I suggest that you shouldn’t play here. I doesn’t feel right to wait 2 months on your withdrawal!
Dear valued customer, First of all let us congratulate on your winnings. We would like to draw the attention to the fact, that your first two withdrawals have been already paid out. The withdrawals are processed according to the individual schedule which is composed in accordance with your monthly limits which depend on the status of your account. So we want to reassure that your future withdrawals will be paid out in the shortest time according to your individual schedule. We are always working on improving our service and try our best so you can have the nicest gaming experience from gaming and the best experience at our casino. We try to provide the best offers and present the widest range of slots and sport events for betting! If you have any additional questions, please contact us via Live Chat or via [email protected] Best regards, MalinaCasino
Chat support despite of having too long witing periods it's very good and helpfull.
Very poor support by Malina's Financial Department. They don't reply to my emails. I've sent at least 5 emails since 13-04-2018 about my account verification (if all my personal documents i'd previously sent were ok) and i'm still waiting today for an answer. I've sent those emails to Malina's support and they replied me with automatic emails such like "you need to provide A,B and C documents to verify your account". I'm still witing for Malina's confirmation email. I just got any answer from chat support which was very helpfull.
I'm still waiting from a feedback from Malina's Support Department about an email sent in 12-04-2018 where I asked about a sudden ban for portuguese players to Roulette Master. By chat was told my that Support Department would give an explanation by email. Until now...
My rate is not excellent because of the costumer support by Malina's Financial Department and Support Department.
If you don't give a good support (I mean, answer to costumer's issues with valid info and not with automatic emails which don't say anything or simply don't answer) we can't get gambler's trust.
Malina's Casino don't need to answer to my review here on AskGamblers.com. Just improve your support comunication channels and help those who need it.
Chat waiting time too long.
Get all your documents in order first and Malina will look after you. Quick and reasonable bonuses that will not take you 6 months to win (lose) back and withdraw. All the latest games from a variety of providers and the RTGs are good as well. Excellent payment and cashout options.
Not all games count 100% towards your bonus. I honestly do not know why so many casinos do this. Just offer lower bonuses with a minimum cashout of bonus of 1 month or 100 games played. Fairer!!
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Great casino in my opinion. Large selection of providers. Beautiful design. Round the clock support, always ready to help. Convenient deposit and withdrawal methods.