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MalinaCasino

Our Rating CasinoRank
6.7/10
CasinoRank
Player Rating 80 reviews
7.5/10
80 reviews
Complaint Response 47 complaints
2 days avg. 47 complaints
What we like
  • Mobile friendly casino
  • Multilingual live chat 24/7
  • Diverse software providers
  • Special VIP level services
What we don’t like
  • Several restricted countries
  • Somewhat limited selection of Baccarat games
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


MalinaCasino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://malinacasino.com/
Established
2024
Licences
Anjouan Gaming Board
Company
Affiliate Program
Languages
English, German, Hungarian, Norwegian, Polish, Portuguese, French, Finnish, Czech, Italian, Spanish, Greek, Arabic, Slovak, Slovenian, Dutch, Croatian
Casino Type
Instant Play, Mobile, Sports, Crypto Casino, Live Casino

MalinaCasino is an online casino powered by some of the leading names in the industry that include NetEnt, Yggdrasil, Betsoft, Elk Studios, iSoftBet, Pragmatic Play and others. Players who enjoy the thrill of a live dealer can also indulge in the live casino available. The site can be accessed through a web browser or players can enjoy a selection of games through their mobile casino. MalinaCasino is licensed and regulated under the laws of the Autonomous Island of Anjouan.

Restricted Countries and Territories

Unfortunately, players who reside in Israel, Iraq, Iran, Ukraine, the United Kingdom, Republic of Moldova, Afghanistan, Bulgaria, the United States, Netherlands and Curacao are prohibited from playing at MalinaCasino. 

Virtual Games

Players can enjoy a large variety of games from a multitude of providers like NetEnt, Quickspin, Yggdrasil, Betsoft and others. Games can be filtered per gaming provider and players can also add their favourite games to their own list so they can be found and played even quicker. Some of the casinos most popular online slots include the Spina Colada Slot, Vikings Go Berzerk Slot, Sakura Fortune Slot, and Wins of Fortune Slot.

Players who prefer to head to the tables can also enjoy a large selection of games which include variants of blackjack, roulette and other popular table games. These include American Roulette, Single Deck Blackjack, Red Dog and others. 

Video pokers can also be played and there are plenty to choose from. Players can choose from the likes of Jacks or Better, Deuces Wild, Joker Poker and others. 

Live Gaming

MalinaCasino also offer players the full live gaming experience with popular games available around the clock with a live dealer. These include Live Blackjack, Live Baccarat, Live Roulette and others. 

Mobile Gaming

Members who prefer to play on the go can enjoy Malina’s fully compatible mobile casino available on mobile, smartphone and tablet devices. Players can access some of the casinos most popular games without the need to download an app. 

Support

MalinaCasino offer a friendly and multilingual live chat facility that is available 24/7 for all support questions. Players can also contact support for any assistance they need via email or phone. 

Security and Fairness

Players can rest assured their personal and financial details are secure as the casino employs a high level of security and firewall in order to maintain this. 

A random number generator is also used to ensure games are fair and result in random outcomes

StallCation

Complaints

Read the complaints other players have left for MalinaCasino. Learn more about complaints.

Show all complaints
Withdrawal not process

I am filing a formal complaint against Malina Casino for systematically delaying my withdrawals in violation of their own Terms and Conditions.

Account Information:

Current Balance: $18,312.10 NZD (INCLUDING PENDING WITHDRAWAL)

Current Withdrawal Requests (3 pending as allowed by their system):

Withdrawal Amount Date Requested Days Pending

#1 $500 March 7, 2026 6+ days

#2 $1,000 March 8, 2026 5+ days

#3 $500 March 11, 2026 2+ days

Important Context:

Malina Casino has imposed a $1,000 daily withdrawal limit and a maximum of 3 pending withdrawals at any time. I am following all their rules—I have submitted the maximum allowed withdrawals and am waiting my turn in their queue. Despite this, they have violated their own processing timeline.

The Violation:

Malina Casino's own Terms and Conditions, Section 6.15, clearly states:

"Requests to withdraw funds are worked through by the financial department within 3 (three) business days after the request is made."

My oldest withdrawal (March 7 AND 8 ) is now PASSED 3 DAY DEADLIN, This is a clear, documented violation of their own binding Terms.

What I Have Done to Resolve This:

Followed all their withdrawal rules (daily limits, 3-pending maximum)

Contacted live chat multiple times

Received emails from support agents Meddy and Froy who admitted "apologize for the delay" (attached)

Sent a formal complaint to [email protected] as required by their Section 13.4

Waited patiently but took no action

Evidence below (can provide upon request):

Screenshot of Section 6.15 from their Terms

Email correspondence with Meddy and Froy admitting the delay

Screenshots showing my $18,312 balance (INCLUDING 3 WITHDRAWAL REQUEST)

Screenshots of my 3 pending withdrawal requests with dates

Copy of my formal complaint sent to complaints@

Screenshot of Section 13.8 showing Malina directs players to AskGamblers for external dispute resolution

My Demand:

I demand the immediate processing and payment of all my pending withdrawals. I have a total balance of $18,312.10 that I have legitimately won. I have a clean 8-month playing history with over $30,000 in deposits and some withdrawal as well, and I have not violated any bonus or account terms.

Why AskGamblers Should Intervene:

I have already reviewed AskGamblers and found multiple resolved complaints against Malina Casino, including:

A €26,000 case that was RESOLVED

A €500 case with the exact same "3-day policy violation" that was RESOLVED

Malina Casino has a documented history of delaying withdrawals and only paying after external pressure. I am following all their rules—daily limits, 3-pending maximum—yet they refuse to honor their own 3-day processing commitment. I am asking for the same resolution other players have received.

Confirmation:

I confirm that:

I have read the AGCCS guidelines

I have not violated any casino terms

I have not played while waiting for these withdrawals

All evidence provided is genuine

I am following all their withdrawal rules (limits and 3-pending maximum)

Thank you for your assistance.

Regards,


cart-pointer
90h left
$18312.1
Malina Casino Payment declined and the process is taking too long

Hello, I have made a few deposits on the website. I won 2709,9 euros and after that I tried to withdraw some winnings on the website. I contacted the customer service and they told me that everything should be OK related to withdrawal. The customer service contacted KYC-team because the website declined my withdrawal. The KYC-team first said that everything should be fine and I should take out my winnings (proof picture). And they told me that everything should be fine (I have a photo -proof). I made the second withdrawal attempt and it was declined again and I was upset because they declined the second time my withdrawal attempt. I contacted the chat again and then KYC-told me to send some documents (basically they changed their mind - not needed before and they wanted). Then KYC-team asked me to send some documents and to verify my account. I sent all the documents that they wanted. I think it is not acceptable when it takes more than three weeks to verify my account. I sent one of the documents 18.12.2025 via email and the relevant team is still processing the file.

I think it is not OK when the website first informs me that everything should be OK and KYC-team confirmed that earlier (proof picture). After two withdrawal attempt the website wants to have verification. I sent those documents and it has taken more than two weeks to verify them. Hopefully, the Askgamblers can help to solve this case! I have linked some pictures where you can see the process and chat history.

staus Resolved
€2709.9

Complaint Statistics

Resolved 44
Avg. Amount $ 3,972
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

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Player rating
7.5/10 80 reviews

Top reviews from our players

Great casino! It has only been a few days but I have to say that MalinaCasino is now among my list of favorites! Their large selection of slot games are compatible with any mobile device, and like their library, what also hooked me up in the first place was their list of payment options.

I have been a casino player for years and slot games remain my favorite, so it slightly gets me crazy how some of Malina Casino’s specific slot games have a requirement of 200x playthrough.

The interface is nice, it attracts attention and ease the navigation. The range of games is okay, I was able to find what I wanted to. So I guess that's it.

I didn't like the speed of a withdrawal, it took around 2 days, even if the amount was not high, but why for so long? I guess it should take less time.

Not much to be honest. The interface is good but that is to be expected. They were quick to close my account when requested. The live chat was always easy to contact.

How is the rating so high?!
Tactics are constantly used to pre-long withdrawals. It took 9 days to receive my first withdrawal. The live chat just apologise and said they couldn’t say when I’d receive it.
Withdrawals are limited to $750 per day and only 3 withdrawals allowed to process at once.
You can cancel a withdrawal easily and not lock it.
Avoid this casino. There are much better ones available.

Dear Player! First of all, thank you for taking your time to rate this review. Your feedback is important for us and will help us to improve our services which we provide to the customers. Please, be informed that all your withdrawal requests were processed by our Financial department in accordance with the General Terms and Conditions of the website. In addition, we want to draw your attention to the fact that withdrawal limits are referred directly to the player’s account status. Your account status is Silver which allows you to request maximum 750 CAD per withdrawal. Should you have any additional questions, please, do not hesitate to contact us via Live Chat or via email. Best regards, MalinaCasino Team

user avatar

During my acquaintance with the casino, and this is about five months, no misunderstandings have arisen yet. Everything is fair and fairly stable!!! The main thing is that they give a real chance to win and do not cheat if you win.

Cash withdrawals are not always processed quickly, sometimes there are delays(((( And a wager for bonuses, which is why I don't use them. But all in all, it's fine

Every match has it’s unique line of bets, there are always many options and it can even be quite hard to make a choice, but it’s still better than a small limited number of bets that other bookies offer.

Good interface, responsive live chat, good provider and payment provider selection. However, these features are greatly outweighed by the negatives I've listed below.

This casino is not regulated, and it shows. Their lack of regard for responsible gambling becomes apparent when you read through their T&Cs. You cannot lock an account with a pending withdrawal, and withdrawal times are repeatedly increased. This prevents players from locking their account, or withdrawal, and encourages further play. I lost over $2000 due to these tactics, and I hope future players are made aware of these flaws so they don't make the same mistake.

Dear Player, We would like to thank you for your review. We are always striving to improve our services and every opinion is of big importance to us. We are sorry to hear about the experience you had. However, Malina Casino would like to draw your attention to the fact that we are a fully regulated casino having our License displayed in the footer of the website. Furthermore our actions are always based on our Terms&Conditions and we can assure you that we are fully committed to supporting Responsible Gambling. You can find more details in the "Responsible Gambling" tab on our page. Feel free to share your username with us so we can look into the case more closely and do everything we can to make it up to you. Once again, thank you for your feedback and please contact us. Best wishes, Malina Casino

user avatar

Got lucky playing in some new slots I found in this casino. Live chat was always helpful and emails always come. They also have good promotions that I'm excited to try. Good thing I checked the Askgamblers site for comments so I verified my account to avoid the hassle.

The verification period was average waiting time for casinos but I don't really like sending much information online. But it was okay. The low withdrawal limit is a real bummer since it's too low.
I also end up betting some supposed to be profits but proper bankroll management helped me. Still, it would be great if there can be a higher limit.

Dear Player, We would like to thank you for your detailed review. We are always striving to improve our services and every opinion is extremely valuable to us. We are happy to hear that you like our promotions and we will be glad to discuss available offers with you if you contact us at any time. Once again, thank you for your feedback. Best wishes, Malina Casino

user avatar

I tried website on slow net. It work great! It is fast and page load was easy. Games set in page is clean and feel expensive. But game have low minimum so I play casual.

Casino not support ¥ or bitcoin. Website convert my money in other money. I need calculator to read. I hope Japan support soon before I start counting Euro.

Dear Player, We would like to thank you for taking the time to write this review. We highly appreciate the comments from our clients. Unfortunately, at this time Japanese support is not available at our Casino. We are thankful for your feedback and hope to see you soon. Have a great day. Best wishes, Malina Casino

user avatar

Great casino in my opinion. Large selection of providers. Beautiful design. Round the clock support, always ready to help. Convenient deposit and withdrawal methods.

Dear Player, We would like to thank you for this positive review of our casino! Our team is sincerely pleased to hear that you like our games and our customer service. We try to do all the best to provide excellent service. We hope that you will continue having the best experience with us. We wish you good luck and great wins! Best regards, Malina Team

user avatar

I do not recommend this site to anyone because I did not receive everything promised in the promotion letter. I feel like I did everything I needed to make the offer.

Dear Peter, Thank you for your review! Feel free to come to our Live Chat or to contact us at [email protected] to explain what exactly the case is. We would be happy to help out but unfortunately from the context of your review, it is unclear to us what the offer for you is. Best regards, MalinaCasino.com Team

user avatar

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