MalinaCasino

Great support team, a huge selection of slots, and deposit methods. I was glad we had unique bonus and cashback offers!
The only thing I would like to see is more unique games like Spaceman. I really like such unusual games. It's good to play slots.

I’ve played in this casino for an year. I’ve closed my account but it wasn’t casino fault. It has fast verification process, fast withdraws. Good game choice. I was surprised to see so many people complaining about this casino. Maybe, because my bigger winnings there were less than 500€, and I don’t have any problems. I have no view for the bonuses here, because I have never used them.

With a score of 8, the MalinaCasino is pretty good and I hope that it continues to build on its foundation. I love that it is mobile friendly which is important now because I can recommend this to the people I know who prefer that way. It also helps that the software providers are all solid which makes for a good experience. The payment methods are pretty straightforward which is everything you could ask for when addressing this kind of thing. I hope that it can work out for the best with this kind of high quality that we expect.

While the score is high, I need to be fair with the rating because there are a lot of nitpicks that I have to make. While they were initially nitpicking, I do see that they have grown into becoming legitimate criticisms. There was a lot of issues when it comes to the speed of transactions which is a huge issue considering that most of the casinos are centred on this kind of thing. I hope that more people will have better treatment with this and I hope that it won’t be problematic anymore when people get the proper funds too.

Custumer service is at least friendly. The site is well designed and the sportsbook have most of the markets I like to put bets on. They also have most of the slots and board games that I like to play.

Took 28 days after my money was taken from my bank account until I actually got them on my Malinacasino-account. Custumer service just kept telling me to be patient and never gave me any updates. Always someone new I had to talk to and I always had to use a lot of time to explain the situation again and again to custumer support. A lot of my email was just plainly ignored.

I eventually got my funds and wanted to get the sport welcome bonus. But again issues arose and again not much help could be found at custumer support. I had some issues and they just told me to come back later that day or the next day and they would fix the problem. I came back and again I just got the same response. Nothing was fixed and I just eventually gave up. Have all in all used multiple hours with custumer support and I feel I it just have been a giant waste of my time.

This site has a serious problem with it's internal communication and there seem to me no notes, reference number or something else in order to give custumer support any form of insign into a problem. Hence, the custumer has to again and again explain his/her problem to custumer support.

I have an account on probably a 100 different sportsbook/casinos and this is by far the worst experience I've ever had.

Great casino! It has only been a few days but I have to say that MalinaCasino is now among my list of favorites! Their large selection of slot games are compatible with any mobile device, and like their library, what also hooked me up in the first place was their list of payment options.

I have been a casino player for years and slot games remain my favorite, so it slightly gets me crazy how some of Malina Casino’s specific slot games have a requirement of 200x playthrough.

The interface is nice, it attracts attention and ease the navigation. The range of games is okay, I was able to find what I wanted to. So I guess that's it.

I didn't like the speed of a withdrawal, it took around 2 days, even if the amount was not high, but why for so long? I guess it should take less time.

Not much to be honest. The interface is good but that is to be expected. They were quick to close my account when requested. The live chat was always easy to contact.

How is the rating so high?!
Tactics are constantly used to pre-long withdrawals. It took 9 days to receive my first withdrawal. The live chat just apologise and said they couldn’t say when I’d receive it.
Withdrawals are limited to $750 per day and only 3 withdrawals allowed to process at once.
You can cancel a withdrawal easily and not lock it.
Avoid this casino. There are much better ones available.

MalinaCasino

January 13, 2021

Dear Player!

First of all, thank you for taking your time to rate this review. Your feedback is important for us and will help us to improve our services which we provide to the customers.

Please, be informed that all your withdrawal requests were processed by our Financial department in accordance with the General Terms and Conditions of the website.

In addition, we want to draw your attention to the fact that withdrawal limits are referred directly to the player’s account status. Your account status is Silver which allows you to request maximum 750 CAD per withdrawal.

Should you have any additional questions, please, do not hesitate to contact us via Live Chat or via email.

Best regards,
MalinaCasino Team

During my acquaintance with the casino, and this is about five months, no misunderstandings have arisen yet. Everything is fair and fairly stable!!! The main thing is that they give a real chance to win and do not cheat if you win.

Cash withdrawals are not always processed quickly, sometimes there are delays(((( And a wager for bonuses, which is why I don't use them. But all in all, it's fine

Every match has it’s unique line of bets, there are always many options and it can even be quite hard to make a choice, but it’s still better than a small limited number of bets that other bookies offer.

Good interface, responsive live chat, good provider and payment provider selection. However, these features are greatly outweighed by the negatives I've listed below.

This casino is not regulated, and it shows. Their lack of regard for responsible gambling becomes apparent when you read through their T&Cs. You cannot lock an account with a pending withdrawal, and withdrawal times are repeatedly increased. This prevents players from locking their account, or withdrawal, and encourages further play. I lost over $2000 due to these tactics, and I hope future players are made aware of these flaws so they don't make the same mistake.

MalinaCasino

August 16, 2020

Dear Player,

We would like to thank you for your review. We are always striving to improve our services and every opinion is of big importance to us.

We are sorry to hear about the experience you had.

However, Malina Casino would like to draw your attention to the fact that we are a fully regulated casino having our License displayed in the footer of the website. Furthermore our actions are always based on our Terms&Conditions and we can assure you that we are fully committed to supporting Responsible Gambling. You can find more details in the "Responsible Gambling" tab on our page.

Feel free to share your username with us so we can look into the case more closely and do everything we can to make it up to you.

Once again, thank you for your feedback and please contact us.

Best wishes,
Malina Casino