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Lucky Ace Casino

1
CasinoRank
6
Player rating 10 reviews
Complaint response No complaints yet
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Instant play interface
  • Large selection of Microgaming slots and other games
  • Live games available
  • Live chat service available during business hours
  • Secured with SSL encryption from Thawte
What we don’t like
  • No US players accepted
  • Live chat does not run 24/7
  • No third-party audit information posted
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English

Established

2009

Licences

Malta Gaming Authority

Affiliate Program

Company

Casino Type

Instant Play

Deposit Methods

Delta, JCB, Maestro, MasterCard, Neteller, Solo, Switch, Ukash, Visa, Diners Club International, Skrill

Currencies

Euros, British pounds sterling, US dollars

Withdrawal Methods

Bank Wire Transfer, Cheque, Neteller, Ukash, Visa, Skrill

Withdrawal Times

EWallets: 24-72 hours
Bank Transfers: 3-7 days
Cheques: 14-28 days
Card Payments: 2-5 days
Pending Time: 0-72 hours

Withdrawal Limit

Software

Games Global

RTP

Live Chat

Contact

Support Email: [email protected]
Affiliate Email: [email protected]
Support Email:
Tool Free UK Email:

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

Lucky Ace Casino is an online casino that offers a wide range of lightweight instant-play games. They are powered by Microgaming and ProgressPlay. The casino holds a gaming license from the jurisdiction of Kahnawake. At this time, Lucky Ace Casino does not accept players from the United States.

Games

Slots players have a vast number of titles to choose from. Since this is a Microgaming casino, you can play all of these directly through the casino's website. Among the most popular games are Tomb Raider Secret of the Sword, Hexaline, Thunderstruck II, Hellboy, and Immortal Romance.

If you're looking for table games, Lucky Ace Casino features a live dealer lobby with realistic gaming options. Here you can play a friendly game of blackjack or roulette at any hour of the day. Webcam technology allows you to play in real-time. The tables allow you to bet how you see fit, and you can even chat with the dealer and other players through the interactive features.

Alternatively, you can try any of the casino's virtual table and specialty games. These include blackjack, baccarat, and roulette, as well as numerous video pokers, scratch cards, and arcade-style games from ProgressPlay. These include games like Super Zeroes, Space Evader Gold, and Hand to Hand Combat.

Support

Lucky Ace Casino has a fairly good customer service team. If you need help during business hours, you can use their on-site live chat service and speak to a representative directly. With this service, you can generally get an answer to your inquiry within a matter of minutes. However, if you need help outside of business hours, you'll need to use their contact form and wait for an email reply, which can take upwards of 24 hours to receive.

Security and Fairness

Lucky Ace Casino prides itself on its security measures. Whenever you provide sensitive information to the casino, it is protected with SSL encryption from the experts at Thawte. This technology makes your data unreadable as it travels through the Internet, making it very difficult for anyone to steal it for malicious purposes.

The Microgaming platform is one of the most thoroughly audited software platforms around. Although Lucky Ace Casino does not feature any third-party audit on their website, there is substantial evidence elsewhere that proves Microgaming offers a fair game. However, such information is difficult to find for the ProgressPlay games.

Player Reviews

6
10 reviews
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Player rating
nikita11
11 years ago
7

Instant play casino and as I have told before I do not like it but now I have stopped bothering myself with software’s and all and all I need now is good games and make some money. This one had Microgaming and a platform names Progress Play and I had no idea about them so thought if trying them as well as there is always a first time. I think Microgaming should only collaborate with Netent because that is the only software that can math up to its level.

The variance in this casino site was very high and it was very hard to play with such high variance. Microgaming offered a great selection of games as always. They gave me a good match up bonus which was 100% welcome bonus for the first deposit I did on their casino site. I remember my experience in slots clearly as in the beginning for a very long time I did not hit any feature or triggered any spins or anything and this does not usually happens because you at least hit some scatter or feature. I think it was my bad luck on this casino site because I lost my first deposit within no time.

Then I made another deposit on their site. This time I only played table games and I think they were quite good and the return to players on these games was way more than the slots. I even spoke to the support team about this and they were very nice and told me that it is just about time that you will start winning again and it happened and I want to thank them to have guided me right. I think slots are not that good and this is the first time I am saying this about a Microgaming casino.

I would rate them 7 out of 10.

Message
Zeljko777
11 years ago
5

Lucky Ace Casino (powered by Microgaming and ProgressivePlay ) is a casino I didn't mind playing on at all, as it was very pleasant experience and I didn't feel sad when my, let's call it "test round" went on and about.

I had a lot of fun testing everything from roulette to video poker, but as my testing-karma serves, I did not manage to rake up any sums besides your average 1-10$ dollar wins.

When searching for a casino I usually tend to look towards your additional bonuses, live chat experience, money withdraw wait time, their software supporters, complaints (both resolved and unresolved ) and I have to say this casino is all that it's cracked out to be!

As per usual, I'm always a bit tough on the AskGamblers.com user rating for specific casinos, and as such I don't feel that the 7/10 grade is all what it's cracked up to be.

When thinking in terms of ratings, you have to look at many aspects of the site in order to give a nice stimulate, instead of randomizing pouncing in a figure based on your playtime.

But I have to say, 7/10 is pretty close to what I'd rate this site, with my rating being 5/10.

For people that have read my reviews, you will find that rating 5/10, is almost like rating 1/5 in a low-tier type of casino that has a lot of competition.

I'd suggest additional payment methods, as well as downloadable and phone versions of the casino, even though I, myself, prefer instant play rather than playing. As far as my personal experience, I didn't have any issues while testing the grounds, and in addition to that, I wasn't able to withdraw any wins.

I'd definitely recommend giving this casino a shot though, a grade 5/10 is a solid grade for this type of casino, and you just might get lucky!

Message
aemakgol
11 years ago
0
Message
Irine
11 years ago
0
Message
cocopop3011
12 years ago
0
Message
szirtisas
12 years ago
0
Message
goldenmember
12 years ago
0
Message
cristinaxx
12 years ago
0
Message
Inactive user
12 years ago
0
ValDes
12 years ago
0
Message

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