Lucky 31 Casino

Casino's slow to pay. Over 8 days.
Be careful on roulette. Miserable.

I found this casino from AskGamblers site. After reading few good things I decided to sign up.

Make my deposit in euro and was playing dark Knight slots I got an error message 211, I reload my computer and keep playing and the error message keep popping up. Chat to customer service they say they couldn't find anything wrong with it.

By this time my wagering amount was 1607 euro from 2000 plus euro. My balance was over 100 euro and have wager more than 100 but the wagering amount stays at 1607 euro and didn't come down, contacted customer service leave numerous message and no one get back to me. Chat again to them last night and say someone is getting back to me in few hrs but still nothing.

I didn't deposit money to get rip off.

Wide range of games. Wide range of LIVE games. Technically works well. Problem as always is when money interacts.

I cannot understand why this is a certified casino. I always go to the hot topic which are withdrawals and hidden ways of casino to delay them.
When you deposit, then you can CLICK on your preferred deposit method, no one asks to verify anything, and your amount is instantaneously inside to be played.
Then what was my surprise, when you are going to withdraw any amount, you do not have the withdraw button available. It is quite frustrating!
Systems say that withdraw button is only available when you have submitted your ID documents to the server. But in the meanwhile my big question is:

Where are the funds?The funds are owned by the player, but the funds are not in transit as the player wants, the funds are kept by the casino until they decide to verify your ID.

Go to Bitstarz, 7 Red, they don't use tricks. 100 % transparent. 100 % instant, 0% scam. Don't play with your money.

This sucks, this sucks a lot, and I have faced it.

Support is not proffesionally prepared to handle with customers, not providing solutions, and treating you as a stupid, sometimes with lacks of respect.

I decided to join Lucky 31 Casino after I saw that they have very good rating here. This casino offer games from Microgaming, Betsoft, NetEnt, Actual Gaming, Visionary iGaming and Yggdrasil Gaming software. I was excited when I saw NetEnt in the list of software's because I played only games from this software recently and I liked it.

After I signed up, I saw welcome bonus of 131% match deposit. The wagering requirements was 30x (d+b). I made small deposit to received this bonus. Before I started to play I checked out bonus rules and i saw that all slots count 100% towards the wagering requirement of bonus. I tried few spins on DOA - I played around 100 spins and after I saw that is not in the mood, I changed it. I tried Wild Water which is also powered by NetEnt software. In this game I received only base game wins, I didn't managed to trigger any free spins feature. For me it was really hard to get those 3 scatters which could helped me with the bonus wagering. At the end my balance reach zero.

I had nice time even if I don't managed to clear the wagering requirement. Maybe sometimes I should try to play without bonus attached into my balance. I think this casino is safe, I trust them. They have only one complaint here at AG and it's solved.

I received some offers from them to my email, but for me it was not so good and I didn't claimed it. Maybe when I will receive some better bonus, I will make another deposit here. They offer deposit of minimum 10€, I think this is nice. While I was playing the flash player worked well. Live chat support is always open at Lucky 31. I didn't have any problems here, I didn't tried their support but I believe they are professional. I will rate them with 8 stars.

Very good casino, fast payment (2-3 days to my bank account), nothing else to say.
Possible to deposit 10 €/$ minimum, and able to withdrawal from 20 €/$ no condition.

Like the game, especially Spinata grande with some huge winnings without a big bet.

The 100% welcome bonus was a huge help when I started here. Been playing at Lucky 31 for a couple years now and haven't had any issues. Good graphics, games, and payouts, The promotions here are pretty good and the support staff is always pretty helpful.

The best part about Lucky 31 are the 3D slots. Not every place has these still so I was happy to see that Lucky did.

I'd def check it out.

They dont accept players from Turkey!

Lucky 31 is also powered by Mg and bet soft. But the ranking of this casino is very nice and I have heard the good things about this casino when I asked around on forums and Fb groups about this casino. I usually do a little homework about casinos which i am not sure about before joining. Just to be on a safer side.

They were offering free credits when I was on their site and I was also told by the support that I am a lucky user because genuinely the offer had expired just after a couple of days I joined this casino. I think that such offers should be long lasting because it does not hard them in any way to keep them going. Even if some players meet the play through the casino is always in profit because the play through is a big no.

This is a full instant play casino and they have a very big variety of games but I really did not like that the games took a lot of time in processing and this is why I prefer downloading the app of the casino because it is a faster feature.
This is probably the first casino from the Mg that gave me this kind of a problem. I really enjoyed playing Immortal romance. But did not get anything big and the nice thing is that you do not really get a lot of empty spins from this game and that is what I like about them. They have a very average live casino section and to be honest and fair I have been to very better live casino sections form the casinos from MG only.

And the live section was even a little slow and the support told me that it was because of my internet. And this is the only reason all the support operators have every time we ask them about the slow loading problem.
I could not withdraw anything from this casino and my experience was also very average. Variance is also very low and specially on bet soft games. I think this casino is a 6 for me and 1 only for free chips. Else I would give them 5

Whenever there is a free chip in some casino,no matter is not my favorite software, I am there. Why? Even so I really adore Microgaming slots,don't know why, but I have no luck of them. I used many, many free chips or free spins, deposited many times in other Microgaming casinos, but it seems like my award will never come. I wish I could withdraw only once from some of this casino. Well the hope dies last, so I am still hoping and still playing that Immortal Romance, hoping to trigger something really big, some day. So I found this casino on one site offering 10 euros free chip, becoming theirs player.

So why not! I love Microgaming slots, didn't asked for deposit, only free chip. When I sign up, I really didnt know,but they also had BetSoft games. Well I ma not such a fan of this BetSoft slots , but I have some games ,which play when I am offered free chip. So then I decided to play BetSoft slots, who knows maybe my luck will change, although I had once withdraw from BetSoft Casino, well it took me almost 2 months to get my money, but at the end I was paid.So having 10 euros is not that much and BetSoft games, well most of them are 0.30 euoros per bet and that is the minimum, because they are all up to 30 lines, so I had to play with minimum bet.

Dr.Vegas slot,well that's my favorite game I start to play and try my luck in this casino,although the wagering was pretty high X 60. On this slot I got only once the bonus round, how Dr.Vegas goes to casino with that 2 ladies and you now that the prize on this bonus is always the same and of course that's depends whats our bet.Dr.Vegas emptied my account, so I was not able to try some of the Microgaming slots. I have never deposited here, but they seem like a nice casino. Only 1 complaint but as I can see its solved. They are running nice promo for the first time deposit there, so I might think should I deposit here or wait for some bigger bonus.

First of all I want to thanks AskGambler to help us to find good casino. My experience at Lucky31 is pretty good by the fact that I win 1100$ more than my total deposit. Before you will be able to withdraw money from Lucky31 you will be asked for verification document ( what I think is secure for us ).
I sent my document on Saturday and they were approved Monday morning due to the fact that they maybe don't process document during the weekend. Monday morning I asked for my first withdrawal of 1000$ and it have been approved in less than 24 hours what is really fast compare to some other casino that take up to 3 day to do it. I received the money on my credit card on Thursday with no problem. So in total it takes 4 days to approve my document, approve my withdraw and receiving the money.

I asked for my second withdrawal tonight and hope it will be fast as the first one :D . This is what I search for when i search for a online casino. Lucky31 have lot of slots from Microgaming and Betsoft that will satisfy everyone. Personally I play only Microgaming slot . They also have live casino that I never try cause I don't like to play live casino. Lucky 31 have a great chat support during buiseness hours the support is fast and there is almost no wait to be answered by someone on the live chat.

So in conclusion if you search for a casino that will pay your winning fast and that will be honest with players give them a try you wont be disappointed. Remember guys playing online casino don't mean that you will always win. Losing is also a part of the gambling. It take me 4 deposit before i hit something. In total i deposited 290$ to Lucky31 and i win 1400$

here are my note for Lucky31

Support : 10/10
bonus : 8/10 ( superpoint system must be reviewed )
games : 10/10
payment speed : 10/10
payment method : 10/10

So in final i give 9.5 out of 10 for Lucky31 casino

Hope you guys will enjoy like i enjoy playing there.