Ladbrokes casino is one of the biggest betting institutions in the UK alone and is known worldwide for their Sportsbetting and Poker portal. This online casino is by no means a runner up with constant updates and new options being added. Players can enjoy both a download and Flash no download version of the games and they also offer one of the best live dealer casinos online. Both the Casino and poker rooms are powered on Microgaming software which means there are over 500 games to enjoy. Ladbrokes Casino do not only offer a wide range of payment methods such as Visa, MasterCard, Neteller, Moneybookers, Western Union, Paypal and UKash but they provide the player with minimum deposit options and fast and secure withdrawals. From just one account the player gets access to casino games, skill games. arcade games, and poker. The Casino also offer a Mobile Casino for players on the go and regular Slots and Roulette Tournaments.
Casino Promotions
Ladbrokes Casino offer an excellent new player bonus which have very profitable wagering requirements. New players will get a 100% Sign Up Bonus which is worth up to £100 on any deposit made between £5 and £100. This bonus is simple and straight forward and provides the player with a great introduction to the Casino. Ladbrokes also offer a rewarding VIP Club where special promotions, rewards, and loyalty points can be collected and turned into hard cash. The Casino features regular tournaments for both Blackjack and Slots. These include regular free rolls and schedules can be easily found on the website. Apart from these wealthy promotions the Casino offer weekly prize draws to boost players pockets.
Casino Software and Games
Ladbrokes Casino is a Microgaming casino which means that not only can the player download the software for access to all the games, there is also the Flash version available for immediate play where players can try out the games for free with no registration needed. However if you want to browse the entire game selection it advised to download the software as there is a wider range of games available on the download version. The Live Dealer Casino is also worth mentioning as the Casino can boast with one of the best Live Dealers available online and they also have their own Pontoon and Poker fixed odds games. With up to 5 games being added monthly, the player can enjoy basically any theme they wish and the more classic games have been created to give the player an ultra realistic feel of the Casino which are present in both Roulette and Gold Series Blackjack.
Casino Customer Support
Although it is one of the most famous UK casinos, Ladbrokes Casino offers outstanding customer support in a multitude of languages. Before contacting support, it is important to know that many questions can be answered directly from the site. The website does not only include useful information throughout but does also have a dedicated Self Help section where many queries are answered immediately. Players can also contact a customer representative via Live Chat, telephone and email for any type of query. Telephone service from within the UK is outstanding and perhaps the only down point is that there is only one number for the rest of the world leaving the player to ponder on the level of non UK support satisfaction. Having said that the customer support globally is unparalleled and come second to none. There is also a wide range of emails that the player can contact depending on the type of their query.
I signed up with Ladbrokes and made first deposit in July 2010 and received the first deposit bonus. Soon after that I made a second deposit, on which I was also able to make a withdrawal - I was on even money or even a little profit. Since then, I did not play in their casino, since I play mostly in casino which offer Paysafecard deposits and Ladbrokes sadly don't. I also use Moneybookers for withdrawals, but for deposits I prefer Paysafecard.
But now back to the casino: A few weeks ago I was offered 25 free spins on Cashepillar slot. I took that offer and made 14€ out of 25 spins. Then I played some new slots and some of my favorite ones. I got my balance to 300€when i started to think about making a withdrawal.
Well, luckily I played more since I got a good feeling. I got some nice hits over and over again and my balance went to over 1000€. I thought, that this is good point to take some money before things go the other way.
I also got a few bad thoughts about online casino terms & maximum withdrawal limits on free spin offers. I was still aware of a few casinos, which had maximum limits and other twists not to pay. I read their terms and did not find anything, that would void winnings. I hit the withdrawal button (1400€) and asked support to flush winnings, but they did not offer this option. Their t&c said, that the money should be in my account in 6 hours. I was a bit anxious with all these horror stories of free spin winnings in my mind. I even had to wait a few weeks for withdrawals of winnings in a few occasions.
Luckily, not here! Got an sms from Moneybookers 7 hours later that the money had deposit my account! I was really impressed!!! My only wish is, that they would includethe Ladbrokes not got thelicense for Greecepast the autumn of 2012 when they take the license for my country. I will play more, for sure.