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JungliWIN Casino is closed, please try these instead:

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JungliWIN Casino

Player Rating 23 reviews
8.3/10
23 reviews
Complaint Response 20 complaints
2 days avg. 20 complaints
What we like
  • Accepts fiat and cryptocurrencies
  • Fast withdrawals
  • 24/7 live chat
  • Mobile friendly games
What we don’t like
  • Small table games section
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


JungliWIN Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://jungliwin.com
Established
2022
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, French, German, Polish
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports

JungliWIN Casino is an online casino and sports betting site welcoming players from around the world. Players who visit the casino can enjoy a wide range of games, from video slots and table games to live dealer rooms and sporting events. 

The site is primarily available in English and supports most devices. Players can enjoy the casino through their web browser or switch to a mobile device for gaming on the go. 

For added security, the casino is fully licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. We will include more information under ‘more casino details’. 

Mobile Gaming

Mobile gaming is an option for any players who have a smartphone or tablet device. There is no app needed, just a compatible mobile browser for instant and seamless gaming. One account can be used across all devices so that everything stays in one place. 

Security and Fairness

There are no issues with security and fairness, the casino has them both covered, and they use SSL encryption methods to protect customer data at all times. A random number generator is also used to ensure fair and random game results. 

StallCation

Complaints

Read the complaints other players have left for JungliWIN Casino. Learn more about complaints.

Show all complaints
JungliWIN Casino - Freebet winnings of 240 eur still missing after almost four weeks

I made my second deposit of 200 € on 5.1.2024 and received a 100 € free bet.

I placed the 100 € free bet on a match that was played on 6.1.2024 with 3.4 odds. The free bet won.

When I checked my account the next day, I noticed that the free bet winnings (240 €) were not added to my account balance. Also, the bet was still under Open bets although it said in the bet details that the bet status is won. I asked about the matter from their live chat on 7.1. and they sent it to their relevant department saying that I should get my winnings soon. I patiently waited over a week, but nothing happened.

I then contacted them about the matter using e-mail on 17.1. Once again, they sent the issue to their relevant department and said that I should wait.

I waited yet another week and then asked them via e-mail on 25.1. This time they answered: "The bet has been suspended by the casino due to technical issues, we have transferred all the data to calculate your bet. As soon as we receive the update, we will write to you."

It has now been almost a week since I received that answer and almost four weeks since the bet should have settled and I am still missing the free bet winnings of 240 € from my account balance. I understand that sometimes there may be technical issues and I have patiently waited for them to fix the issue and credit my winnings, but it really should not take this long to recalculate the winnings of a single bet. I am therefore asking for your help to help me get my winnings of 240,00 € into my balance.

staus Resolved
€240
JungliWIN Casino - Owes me 300 euros
Hello, I made my registration at jungliwin about a month ago, at the beginning I made my deposit and joined the welcome bonus, I played I won and I made my first withdrawal and I received it without problems.

After 1 or 2 days I made my second deposit in the amount of €300 and then I requested the crediting of a new bonus, which request was accepted, they credited the bonus to my account.

But after a few minutes my account was blocked, I tried to get information about what was going on and they replied that I had multiple accounts and that I had abused the bonuses :( I was in shock with this attitude and situation, I continued talking to jungliwin and during the conversation jungliwin even committed to returning the amount of 300€ of my deposit, requested my bitcoin address for the return but they never paid me the amount of 300€, about 4 or 5 days ago I contacted them again jungliwin and now they say that they will not pay the amount of 300€ of my last deposit, this I call a gratuitous and baseless theft! and it is a bookmaker that has no word and posture, one day it says one thing and the next day it says another :(

Firstly, I never had duplicate accounts, the only account I had was the one that jungliwin blocked me and until today Jungliwin has not given me any proof of the duplication that they accuse me of. They also never asked me for documentation for verification or to confirm my entity :(

Secondly, they accused me of being a bonus abuser and I ask, why? I only played one bonus and took care to request my second bonus via email, which request was answered positively and jungliwin added this second bonus! You can see these proofs in the attached image!

I feel cheated and trampled by this casino, the only thing I want is to receive €300 so I'm here to expose my problem.

thanks
staus Resolved

Complaint Statistics

Resolved 19
Avg. Amount $ 398
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

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Player rating
8.3/10 23 reviews

Top reviews from our players

Hey, gamblers I have been a customer or gambler on JungliWIN and it was a pleasant experience to have such a nice gambling website to play all categories of games of sports as well as casinos. About the deposit, it was a buttery smooth experience to have money in my betting account. I have been playing casino and sports bets and it was more convenient to place a bet. About the withdrawal section it was fastest ever betting site I discover to get my money from a betting account to a bank it was an amazing experience with JungliWIN

I want to address something to JungliWIN that make some improvements in bet slip section and make the website more speed for better experience for new players

Dear Sourav452 We appreciate your honest opinion! Our team is working 24/7 to provide the best service for our valuable players. Seeing that you had such experience is the best we can hope for! Your review means a lot to us. Thank you for choosing JungliWin Casino Let us know if you need our assistance. Best regards, JungliWIn Team

user avatar

I have tried them now for a week and I will say it's not bad at all as I have deposited twice and playing here was easy and most importantly customer support is very quick which is very rare in most of websites.

I did face some issues in having my bets settled sometimes it took 2 to 3 hours for some bets to be settled and I had to contact support guys to get them settled.

Dear Jassi8881 We appreciate your honest opinion! Our team is working 24/7 to provide the best service for our valuable players. Seeing that you had such experience is the best we can hope for! Your review means a lot to us. Thank you for choosing JungliWin Casino Let us know if you need our assistance. Best regards, JungliWIn Team

user avatar

First of all my friend told me that this website is very innovative and leading website, so I plan to try this website, I deposited 500 and money was credited within 1 sec this is very good casino. If I talk about withdrawal it is smooth which takes couple of minutes to arrive at bank account. Customer support is very helpful which gives answer very fast and solve our problems.I am really satisfied with this casino website that's why I give full stars.

No difficulty I faced. If I talk about interface it needs to be improved and apart from this they should keep an eye on number of users who face problems.

Dear asgus12, We appreciate your honest opinion! Our team is working 24/7 to provide the best service for our valuable players. Seeing that you had such experience is the best we can hope for! Your review means a lot to us. Thank you for choosing JungliWin Casino Let us know if you need our assistance. Best regards, JungliWIn Team

user avatar

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