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JungliWIN Casino is closed, please try these instead:

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JungliWIN Casino

Player Rating 23 reviews
8.3/10
23 reviews
Complaint Response 20 complaints
2 days avg. 20 complaints
What we like
  • Accepts fiat and cryptocurrencies
  • Fast withdrawals
  • 24/7 live chat
  • Mobile friendly games
What we don’t like
  • Small table games section
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


JungliWIN Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://jungliwin.com
Established
2022
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, French, German, Polish
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports

JungliWIN Casino is an online casino and sports betting site welcoming players from around the world. Players who visit the casino can enjoy a wide range of games, from video slots and table games to live dealer rooms and sporting events. 

The site is primarily available in English and supports most devices. Players can enjoy the casino through their web browser or switch to a mobile device for gaming on the go. 

For added security, the casino is fully licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. We will include more information under ‘more casino details’. 

Mobile Gaming

Mobile gaming is an option for any players who have a smartphone or tablet device. There is no app needed, just a compatible mobile browser for instant and seamless gaming. One account can be used across all devices so that everything stays in one place. 

Security and Fairness

There are no issues with security and fairness, the casino has them both covered, and they use SSL encryption methods to protect customer data at all times. A random number generator is also used to ensure fair and random game results. 

StallCation

Complaints

Read the complaints other players have left for JungliWIN Casino. Learn more about complaints.

Show all complaints
JungliWIN Casino - Freebet winnings of 240 eur still missing after almost four weeks

I made my second deposit of 200 € on 5.1.2024 and received a 100 € free bet.

I placed the 100 € free bet on a match that was played on 6.1.2024 with 3.4 odds. The free bet won.

When I checked my account the next day, I noticed that the free bet winnings (240 €) were not added to my account balance. Also, the bet was still under Open bets although it said in the bet details that the bet status is won. I asked about the matter from their live chat on 7.1. and they sent it to their relevant department saying that I should get my winnings soon. I patiently waited over a week, but nothing happened.

I then contacted them about the matter using e-mail on 17.1. Once again, they sent the issue to their relevant department and said that I should wait.

I waited yet another week and then asked them via e-mail on 25.1. This time they answered: "The bet has been suspended by the casino due to technical issues, we have transferred all the data to calculate your bet. As soon as we receive the update, we will write to you."

It has now been almost a week since I received that answer and almost four weeks since the bet should have settled and I am still missing the free bet winnings of 240 € from my account balance. I understand that sometimes there may be technical issues and I have patiently waited for them to fix the issue and credit my winnings, but it really should not take this long to recalculate the winnings of a single bet. I am therefore asking for your help to help me get my winnings of 240,00 € into my balance.

staus Resolved
€240
JungliWIN Casino - Owes me 300 euros
Hello, I made my registration at jungliwin about a month ago, at the beginning I made my deposit and joined the welcome bonus, I played I won and I made my first withdrawal and I received it without problems.

After 1 or 2 days I made my second deposit in the amount of €300 and then I requested the crediting of a new bonus, which request was accepted, they credited the bonus to my account.

But after a few minutes my account was blocked, I tried to get information about what was going on and they replied that I had multiple accounts and that I had abused the bonuses :( I was in shock with this attitude and situation, I continued talking to jungliwin and during the conversation jungliwin even committed to returning the amount of 300€ of my deposit, requested my bitcoin address for the return but they never paid me the amount of 300€, about 4 or 5 days ago I contacted them again jungliwin and now they say that they will not pay the amount of 300€ of my last deposit, this I call a gratuitous and baseless theft! and it is a bookmaker that has no word and posture, one day it says one thing and the next day it says another :(

Firstly, I never had duplicate accounts, the only account I had was the one that jungliwin blocked me and until today Jungliwin has not given me any proof of the duplication that they accuse me of. They also never asked me for documentation for verification or to confirm my entity :(

Secondly, they accused me of being a bonus abuser and I ask, why? I only played one bonus and took care to request my second bonus via email, which request was answered positively and jungliwin added this second bonus! You can see these proofs in the attached image!

I feel cheated and trampled by this casino, the only thing I want is to receive €300 so I'm here to expose my problem.

thanks
staus Resolved

Complaint Statistics

Resolved 19
Avg. Amount $ 398
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

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Player rating
8.3/10 23 reviews

Top reviews from our players

Its horrible if a casino pays you extra (bonus) if you write a review about them on askgamblers. So all the reviews we’ve reading over here are probably fake, cause people gets payd for it. They also promote there chat/website with ‘prove your 5 star review on askgamblers, for specials’ …
So everything you reading here is false and fake. It’s also a mistake from askgamblers, I already send them an email about it and a tweet.. 0 response. If we think about askgamblers you would say it’s a good legal company.

Now my review about jungliwin; the layout is good, providers are cool and a good working website. But….

I have so many bad things to say about this casino.

-casino runs low, lots of games frozen in the middle of playing
-check the real reviews on trustpilot (all 1 star)
-tried to withdraw €1.000 euro. -I can’t and nobody knows how to help me. After reading some reviews I was like; ok this is a scam casino.. again. I can’t forget my money so I play the €1.000 euro. And then… surpriseee on €250 euro they send me a message that I can withdraw now.

-Chat is unfriendly, there is nobody to help
-Requested to close my account 7 times and the only answer is; your request is in process (what process?!)
-If you read reviews online lots of other try to close there account.. but jungliwin just doesn’t.
-They use begambleaware logo + website (already reported them).
-jungliwin could be a lovely new online casino.. but they are arrogant and not willing to help you.

Dear BritneySpears, We are sorry that you had faced such situation. In order to investigate this problem and improve your experience, we ask you to contact us in the live chat, so we can manage this situation. We are trying our best to provide a leading service for our players. Thank you for choosing JungliWin Casino Best regards, JungliWIn Team

user avatar

There are many nice games. I did a withdrawal a couple of times, and that went very fast. The site looks beautiful with Nice colors. The chat is also very fast if you wat to talk to somebody.

The site runs a little bit slow. Bad connection or something like that and than i have to quit the game i was playing. If you can fix that, then you have a perfect site.

Dear Sannie40, We appreciate your honest opinion! Our team is working 24/7 to provide the best service for our valuable players. Seeing that you had such experience is the best we can hope for! Your review means a lot to us. Thank you for choosing JungliWin Casino Let us know if you need our assistance. Best regards, JungliWIn Team

user avatar

Great website! I use it especially for sportsbook. Odds are good and when live betting has finished, payout follows immediately. Moreover, I was very surprised by the fast withdrawal. Within 24 hours the money was in my bank account.

The only thing I dislike is the speed of the website. Sometimes it runs little bit slowly. But on the other hand especially with betting it's an advantage since it let you think twice.

Dear Katja55, We appreciate your honest opinion! Our team is working 24/7 to provide the best service for our valuable players. Seeing that you had such experience is the best we can hope for! Your review means a lot to us. Thank you for choosing JungliWin Casino Let us know if you need our assistance. Best regards, JungliWIn Team

user avatar

My first experience with them was not a bad one as the deposit was very fast and games and sports markets offered are very good. The support response is also very quick which makes them a standout.

Website sometimes feels cluttered and design can be a little better and bets sometimes takes a while to get settled and had to contact support guys to get my bets settled.

Dear Baljeetkaur123, We appreciate your honest opinion! Our team is working 24/7 to provide the best service for our valuable players. Seeing that you had such experience is the best we can hope for! Your review means a lot to us. Thank you for choosing JungliWin Casino Let us know if you need our assistance. Best regards, JungliWIn Team

user avatar

It's just simply super casino website I have been playing from many days, withdrawal is very fastly approved by jungliwin and customer support is excellent, lot of games are present, I trust jungliwin from compare to other gaming websites and over all experience I have with jungliwin is good till now I suggest this casino is the best website in the market. Mostly I like the method of withdrawal is done very fastly, website is also user friendly.im a very good user of jungliwin win I trust this site mostly deposits are also very fast, all live casino providers are present in this casino. I suggest strongly to play in jungliwin casino.

Only problem with the slow connection and games load very slowly even tho the connection is good it should be resolved first and remaining all are excellent.

Dear Akhilduggi, We appreciate your honest opinion! Our team is working 24/7 to provide the best service for our valuable players. Seeing that you had such experience is the best we can hope for! Your review means a lot to us. Thank you for choosing JungliWin Casino Let us know if you need our assistance. Best regards, JungliWIn Team

user avatar

Best casino I ever played. Fast withdrawals, good promotions, fast and helpful online chat. Great welcome bonuses and a lot of providers. I really recommend that casino. One of the best online casinos right now. I just submitted my withdraw request and its approved instantly.

Dear Thindwal, We appreciate your honest opinion! Our team is working 24/7 to provide the best service for our valuable players. Seeing that you had such experience is the best we can hope for! Your review means a lot to us. Thank you for choosing JungliWin Casino Let us know if you need our assistance. Best regards, JungliWIn Team

user avatar

This is the best casino i have ever seen on online platform. all players you can play genuinely. Easy and fast withdrawal. really enjoyable casino site. Most interestingly there is all type of casino live casinos sports what you want. All is available.

Dear kiran340, We appreciate your honest opinion! Our team is working 24/7 to provide the best service for our valuable players. Seeing that you had such experience is the best we can hope for! Your review means a lot to us. Thank you for choosing JungliWin Casino Let us know if you need our assistance. Best regards, JungliWIn Team

user avatar

Good casino with fast withdrawal services from jungliwin and the customer service is very good specially the telegram bot guys are best. They talk very sweetly with their users.

It's 3x rollover after deposit even if you don't take bonus i think 1x fair.
Not much bad things otherwise almost all the things are fine just need to add more live games to bet on.

Dear Sohilshaikh51, We appreciate your honest opinion! Our team is working 24/7 to provide the best service for our valuable players. Seeing that you had such experience is the best we can hope for! Your review means a lot to us. Thank you for choosing JungliWin Casino Let us know if you need our assistance. Best regards, JungliWIn Team

user avatar

Jungliwin has lot of casino games and all type of sports as well it has huge variety of games and also they offer cash back on lost bet as well for the newcomers and also they provide rake back cash as well. Also they have fast deposit and quick withdrawal service so overall Jungliwin is excellent and user friendly for gamblers

There is no major issues sometimes website takes time to load the games so we don't have think much about to use this website compared to other website this is far better.

Dear SanjayNagaraju, We appreciate your honest opinion! Our team is working 24/7 to provide the best service for our valuable players. Seeing that you had such experience is the best we can hope for! Your review means a lot to us. Thank you for choosing JungliWin Casino Let us know if you need our assistance. Best regards, JungliWIn Team

user avatar

Fastest withdrawal. So many games. Best deposit methods. User friendly site. 24x7 live chat.
Best user experience. Best site in India compare to others. Providing all casino and live casino games
Lighting withdrawal.
Everyday bonus and every deposit bonus.

Dear sudeerbavana, We appreciate your honest opinion! Our team is working 24/7 to provide the best service for our valuable players. Seeing that you had such experience is the best we can hope for! Your review means a lot to us. Thank you for choosing JungliWin Casino Let us know if you need our assistance. Best regards, JungliWIn Team

user avatar

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