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Intertops Casino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 36 Reviews
6/10
36 Reviews
Complaint Response 10 Complaints
3 days avg. 10 Complaints
What we like
  • Recently updated with new software
  • Download or Instant Play
  • Great Promotions
  • Available on mobile devices
What we don’t like
  • Not the most impressive game variety
  • Limited Promotions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Intertops Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://casino.intertops.eu/
Established
1996
Licences
Kahnawake Gaming Commission
Affiliate Program
Languages
English, German
Casino Type
Download, Instant Play, Mobile, Sports, Crypto Casino

Intertops Casino is a big name in the online casinos industry. International Gaming and Entertainment Ltd goes beyond traditional casino games with their Intertop brand, including a Sportsbook and Poker Room. They have decent promotions to accompany their game selection, so they undeniably have a lot going for them!

Software

Real Time Gaming software is used to power Intertops new Classic casino, however, the pre-existing Green Casino uses Microgaming software. Both software providers have a great reputation in the casino gaming industry, and by offering both options to their players new and old, Intertops Casino allows players to choose the software and gaming options that they prefer. That being said, Intertops Casino is more focused upon improving the quality of their Classic casino and adding cutting-edge casino games, whereas the Green Casino is remaining available and un-maintained for those who prefer to play on the tried, tested and true.

Games

Through the new Classic casino at Intertops Casino, there are over 300 casino games available through Instant Play or Download. Naturally, the complete game variety is not available through the flash web browser software, however, those that are available are high quality. Intertops Casino doesn't have the widest game selection, but this may be in part since they do offer Poker and a Sportsbook through another gambling site in their brand. Slots, Baccarat, Blackjack, Craps, Keno, Pai Gow, Roulette, Sic Bo, and Video Poker.

Promotions

Intertops Casino has a small number of promotions available beyond the Welcome Bonuses available through the Classic casino and Green Intertops Casinos. Comp Points are accumulated with every wager, and players who play at the Classic casino are automatically enteClassic casino into the Wheel of Fortune promotion.

StallCation

Complaints

Read the complaints other players have left for Intertops Casino. Learn more about complaints.

Show all complaints
Intertops Casino - My winnings are missing
On 9-19-20 I played on Intertops Red Casino and I hit a big win on a small bet and the game showed this big congrats and a $25 (+/-) graphic but I noticed my balance did not adjust accordingly. So I began to record my game play. I then continued playing and raised my bet significantly and hit another big win of $62.50 and it applied to my purse correctly. Within a few moments I yet again hit the $62.50 win however just like the first time my account did not adjust. So I emailed Intertops proof and provided them all the info that they asked for, including sending them some things four times because they kept losing what I was sending. Yes these people will misplace things all the time and yet we are suppose to trust them with our personal documents? So in any event I was told it would be 24-48 hours to hear back after their investigation and I tried to explain that me waiting for them to investigate an issue that I had zero to do with made no sense, They do not include me on the investigation why am I waiting. They could see the video they also clearly see that I was not credited for the win not only on the video but I’m sure they can see my balance did not adjust on my purses balance as well. But I waited and on the second day I was told the needed another 24 hours when I inquired. It has now been about 30 days and they refuse to Pay me my funds. I’m the consumer of the product, no matter if it’s a software malfunction or a graphics or any other issue , one thing is certain, it’s nothing I as the user could have caused. So why am I being denied my funds that I am owed. You can clearly see the win and the funds not crediting here : https://bit.ly/2SgHF3q
staus Resolved
Intertops Casino - Will Not Pay Out Winnings
I started the verification process on 3/29/2020 and sent them a copy of my Drivers license, credit card, and a recent electric bill. I had to send these 5 times to four different email addresses: [email protected], [email protected], [email protected], and [email protected]. before they even acknowledged receiving them. Once they finally did that, I was then able to start the withdrawal process. I have now submitted a withdrawal for $1000 3 times and it has been denied each time because they say I need to send them a picture of me holding my id to my face. I have sent them this photo 5 times now and they never acknowledge receiving it. I get this same email from different people each time, this is the most recent one from Audra on 6/10/2020 :
-----------------------------------------------------------------------
Dear David,
Thank you for choosing Intertops.
We write to inform you that your recent Bitcoin withdrawal request for $1000.00 was denied, and the funds are currently in your account. The request was denied, as we have not received the copy
At your earliest convenience, we ask that you send the following:
- A picture of you holding your Photo Identification to your face.
Please ensure that the details of your Photo Identification are visible in the picture
This document is needed for additional security measures. Once you have confirmed this information, please submit a new request, so that it can be sent to the Payments department for processing.
If you have any questions, please feel free to ask.
Regards,
Audra 
Intertops Verification Service
-------------------------------------------------------------
The others came from Jahzmin on 5/6/2020:
------------------------------------------------------------
Dear DAVID,
Thank you for contacting Intertops.
We have received your email with the attachments. Before we are able to complete the verification process we ask that you submit a picture of you holding your Photo Identification to your face.
Please ensure that the details of your Photo Identification are visible in the picture.
Should you require any further assistance, please feel free to contact us.
Regards,
Jahzmin
Intertops Verification Service
-----------------------------------------------------
Gavin, on 5/12/2020
-----------------------------------------------------
Dear DAVID,
Thank you for contacting Intertops.
We write to inform you that your recent withdrawal for $1000 was denied and the funds are currently in your real player account.
This request was denied because we require an additional verification document for added security measures.
At your earliest convenience, we ask that you send the following:
- A picture of you holding your Photo Identification to your face. Please ensure that the details of your Photo Identification are visible in the picture.
This is needed before your payout can be processed. Once the document is received and approved, your request will be sent to the payments department for processing.
Please allow 3 - 5 business days for processing. Some adjustments will then be made to your account, after which you will enjoy further deposits, withdrawals and playing in an easy manner.
Should you require any further information or assistance, please feel free to contact us.
Regards,
Gavin 
Intertops Verification Service
---------------------------------------------
Marlon on 5/13/2020:
----------------------------------------------
Dear DAVID,
Thank you for choosing Intertops.
We have received your email with the attachments. We were unable to complete the verification process.
We ask that you kindly scan and email:
- A picture of you holding your Photo Identification to your face. Please ensure that the details of your Photo Identification are visible in the picture.
We look forward to hearing from you.
Regards,
Marlon 
Intertops Verification Service
-------------------------------------------------
And Gavin again on 5/22/2020.
-------------------------------------------------
Dear DAVID,
Thank you for contacting Intertops.
We have received your email however as stated in previous communication we require a picture of your holding your Photo identification not just a picture of your identification. The picture that you submitted of your Photo Identification has been received and stored.
To complete the verification process we ask that you submit a picture of you holding your Photo Identification to your face.
Please ensure that the details of your Photo Identification are visible in the picture.
Should you require any further assistance, please feel free to contact us.
Regards,
Gavin
Intertops Verification Service
-----------------------------------------------------------
I can see now this is a never ending loop of them saying they never received this photo so they don't have to pay out. I thought them being around since 2007 that I was safe to play there, obviously not, they have been doing this for a very long time.
staus Resolved
$1000
Intertops Casino - Casino confiscated my winnings and using their terms faulty
Hello , i am a regular player in intertops casino and verified to. Had received all my previous winnings with no problem.
so the problem is on 27/9/2019 i played as always with their bonus code DINO2 , and i am very well familiar with their bonus terms ,
so after i checked that i had finished the bonus wagering with bet 10 per spin i had 5800 euro balance....
i went back to the game and played some more with 25 bet..
On 1/10 i received an email from them :
Dear Ivan,

Thank you for choosing Intertops.

We were unable to process your withdrawal request for US$2500 via Moneybookers, because multiple wagers were placed over the maximum wager allowed with an active bonus in the Intertops Casino.

General Intertops Deposit Bonus offers: 2.6.4 Max bet rule for all bonuses = $10.00. Any winnings plus bonus amounts will be voided in accordance with this max bet rule.

Wagers were placed for US$25 on T-Rex II game.

As a result of the above, your winnings of US$4950 has been confiscated leaving your deposit US$50 to give you a chance to try again.

Should you require any further information or assistance, please feel free to contact us anytime.

Yours sincerely,

Desiree

Intertops Financial Services

So as i said i did not had ANY ACTIVE bonus at the time i played 25 bet on t rex slot....

I asked them to count my bets and confirm that i have not break the max bet rule...

They never replied back to me.

So they send me the gaming history of that day... i will try to explain to you and you have to check with them because the gaming history dont show the deposits i made that day and what bonuses i claimed..

So from bet 1105719796 10 $10.00 $0.00 T-Rex II Base Game 09/27/2019 06:37:38 09/27/2019 06:37:38 SokmaseL651
to bet 1105720396 7 $7.00 $0.00 T-Rex II Base Game 09/27/2019 06:39:05 09/27/2019 06:39:05 SokmaseL633
Was my first deposit on that day and played with Code BEER100 and i lost all my balance.


After that i deposit and played with bonus code DINO1
starting with freespins that coming along with that bonus code.
from 1105720973 25 $0.25 $0.00 T-Rex II Base Game 09/27/2019 06:40:59 09/27/2019 06:40:59 SokmaseL632
to 1105724272 1 $0.02 $0.00 T-Rex II Base Game 09/27/2019 06:49:22 09/27/2019 06:49:22 SokmaseL491
and that was my last bet and lost all my balance.

Now we go to the DINO2 bonus code and i deposit 50 and received 50 that makes as around 3000 wager .
So my first bet was after playing the freespins that come with that code ....
1105725602 10 $10.00 $5.00 T-Rex II Base Game 09/27/2019 06:53:14 09/27/2019 06:53:14 SokmaseL450
and last bet before i play with 25
1105742809 10 $10.00 $0.00 T-Rex II Base Game 09/27/2019 07:42:50 09/27/2019 07:42:50 SokmaseL31
I count them manual and they are more than 370 bets of 10 (aprox 300 needed to finish that bonus wager).... so when i came back and played with 25 that is shown in there i did not had any active bet!
I am attaching full gaming history. their email about the bonus. their terms of the bonus.
staus Resolved
$4950
Intertops Casino - Two major software glitches
i have been gaming almost daily and making deposits of 2500 usd average per month for the past 10-months. i have never withdraw any winning before and now situation became worse. There are 2 problems i encounter recently i only play two games in the red casino TRI-CARD POKER AND SLOTS. few days back while i was playing slots and losing as usual then it came a bonus round free spin of 12 spins when the game got to the 4th spin i was log out of the casino website and a message stating under maintenance. i was shock and very frustrated so i call up the vip hot line and ask what happened to my game and how can they log me out when i am still gaming and they say is normal to have a maintenance for the site. i told them normally the gaming site will display a message to let the players know in advance that a maintenance is schedule on this date and time, so to avoid any inconveniences don't game during that specific date and time. 2nd BIG problem the following day after slots, i went to play on my TRI CARD POKER. I was shocked when i compared two hands of similar cards, both same bet, but the PAYOUT is different. when i look closely it actually spell that pay $6 but i only receive $3. i have attach the screen shot for proof and submit to the vip department. they came back and tell me that is just graphical errors and i received the correct amount in my account. i am very piss still as they do not make any approach of rescuing the situation and still arguing that everything is ok, making me feeling that i am overreacting. i am very frustrated still because i don't know where to seek help and how can i use the proof to admit and compensate my losses, i want to ask the casino to return my money on those bets i played in tri card poker. any advice please let me know...i am very grateful to all..PS; who know how much of my bets have miscalculated too from the beginning
staus Unresolved

Complaint Statistics

Resolved 7
Avg. Amount $ 3,568
Avg. Complaint Duration 11 days
Avg. Response Time 3 days

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Top reviews from our players

The bonus FREEDAY is 60x they told me!

I signed up at Intertops casino not that long ago now and when I signed I thought I would be able to claim some free spins but the code I had didn't work and when I spoke to Live Help they said it had expired and they didn't have any free no deposit offers on at the moment for me. I don’t know why but I have just really wanted to play here since, no by a deposit though lol...just some free money. Thing is I always want what I cant have (being female of course). So I was thrilled to bits when I logged onto AskGamblers today and seen they were offering 20 free spins, for new and existing customers with no deposit required.

The 20 free spins were on their slot 'Spirit of the Inca'. This isn't one I have played before and when I tried accessing it from their instant flash player it wasn't on the list so I had to download the software. As soon as I logged in on the download they were there waiting for me. The good thing about the free spins was they had a coin bet per line of $0.02, so it gives you that little bit extra on every win. I started off and they were terrible! For like the first 10 spins I won nothing...not a dime then I had a spin with 2 wilds on the first 2 reels, which expanded to fill both the reels and had a $14.90 spin...played the rest of the spins...didn't win that much though. My total winnings at the end of the free spins was $19.25..a decent amount I suppose. It came with a wagering of $600

The only problem I found here, and this may or may not have been my laptop I don’t know..is every time I closed one game to try a different one the screen just kept going black. In the end I lost my patience having to reload it all the time so I just ended up playing the flash player again...but of course this then restricts the number of slots you can play. My money lasted me quite well actually, spent the majority of it then on 'Food Fight' at 45c a spin … a silly a lot really but I like it lol.

Enjoyed playing at this casino, even though it is powered by Real Time gaming, and next time they have a free promo on again ill be sure to take it!

Intertops Casino is a Real Time Gaming casino platform. This specific RTG casino has fantastic review every on the world wide web. I was very happy to find an email from them in my email box with a chip for 20 FREE spins on the Builder Beaver slot game. Although I had no clue how it worked before. I was lucky to have a 20 free spin on another RTG casino. So, I’m quite familiar with how the procedure works with the free spins now.

Intertops is very unique not only does it have fantastic review for their withdrawal procedure. It doesn't have your typical lobby layout. Like most Real Time Gaming software casinos.

I really like the fact that the Maximum cashout for the 20 free spins is $200. If only I could get my balance higher to actually reach the play through.

Intertops also offer tournaments. I have noticed as I’m sure everyone else has that the tournaments have changed a little. They now have option to BUY-IN with RE-BUY. This is so awesome. Can’t wait to give it a try.

I haven’t seen any tournaments offering the new set-up yet. But I'm very sure all players will enjoy this new addition to RTG tournaments.

Intertops has a the great real time slots like Aladdins Wishes, Enchanted Garden, Texan Tycoon, Loose Caboose and of course Naughty and Nice which is one of my favorite RTG slots at the moment to play and it’s a definite must to have a spin in for the festive season.

I unfortunately haven’t had the opportunity yet, to give you a verdict on their withdrawal process.But also considering that they advertise that they have fast payouts. I am sure it is pretty fast. Intertops does have various depositing options for all types of players. This is one casino I’ll be playing over the holidays, most definitely!

I received a player to player transfer and played the funds sent to me on my account. I hit a random jackpot and was winning $3800. I tried to withdrawal the funds and submit all documents needed to verify my account. They later denied my winnings and closed my account. The funds were sent from a legitimate source who was an active player for 10 years. She then was accused of committing criminal activities due to credit card reasons. Do you believe that shutting down both accounts and taking away the winnings of a player who just joined the casino because of that legitimate source is fair? I believe I am entitled to those winnings and my account should be reinstated because I had no part of illegal activity. Please comment.

I am just played intertops when askgamblers gives no deposit bonus on it( birthday bonus). So, i downloaded casino, registered and typed my coupon in cashier(like in all RTG powered casinos). As i told, casino used RTG software, and there many games with nice jackpots. So, i am just download alladin gold slot, and start spinning 0.60 per bet. When on my balance was 8$ i got 4 lamps, and start choosing prizes(hope this will be freespins of course). BUT FROM 4 LAMPS I DIDNT GET FREE SPINS, JUST GET 8$ . So sick :( I was upset and go to T-REX slot, i never got very big hits on this slot, but this slot very fun in free spins, when wild T-REX appearing only on 3 reel, eat all dinosaurs. So , i start spinning with 0.50 and get 3 eggs, that give me only 6 games. But there i am got lucky , and balance became 85$. I continious spin in this slot, and in next freespin win some more. So my balance was 130$, and i am just go to ocean dream. I spent there about hour playing 1$ per spin, and when i am decided to stop my balance was 120$, and i left to wager 300$. In this situation i decide to play penguin powers, and there i made my playthrough with 150$ on my balance.

Unfortunately, max. cashout from no deposit was only 50$, so i made cashout with this sum. I am just ask live chat did i need made deposit or send docs, they just told that i should docs. I send it, and it was verificated in 3 hours. But i receive money only on 6 day(including two non-working days). Its a bit long.

So intertops casino is a very nice site, its offer you poker games, sportsbook, and casino games. All looks nice, and i like it. Promos not so bad, support very nice. But cashout time looong, i dont like it.

Intertops, is a very interesting casino, well I should say website. They offer a Casino, a poker room, and Sports book. I will do a review on each on one. I haven’t written a review in about a week, I've dealt with many personal issues one being that my mother may have cancer so if my review isn't up to its normal thoroughness that is probably why. It’s interesting how some people stick one form of gambling while others will do anything from play C-LO in the hood to being the youngest person at an OTB by 40 years, to playing low limit poker online to high stakes in places like the Borgata in Atlantic City. I’ve spent hours at a gas station playing quick draw, or scratching off lotto tickets on my lunch break with a bunch of 70+ year old ladies at the bodega on the corner when I worked in Brooklyn. I even tried online bingo, and it’s not my cup of tea, but not as bad as I thought. I remember being 12 years old and walking by the casino at Showboat with my parents, and trying to get my dad to place a bet for me with a dollar I had in my pocket.In fact when I was a little kid, before I could remember my parents told MeI always got excited when they went to AC, and that I kicked more in my mom’s womb when they were there, so I guess it’s no surprise I do enjoy to gamble.

Getting back to the review, Intertops has a poker room that is available to the US which is great. It’s very hard to find a reliable poker room online, especially one with a good amount of players and games, since the DOJ shut down all the major sites. My first experience at Intertops was a freeroll sponsored by a forum (Think about it sometime :) ), anyways I ended up losing I was in the BB with AJ and the SB min raised me, and we were the only two hands in the pot, the Flop came out Ace 2 2, he went all in, I called (he was playing very erratic), he had Ace 5, so I was way ahead, the only way I couldn't win was if another 2 came out, or if another ace and a Q or K came out, or another 2 and ace came out, or if another ace came out and the other card was higher than a jack. So at this point It’s looking good, the guy has only 2 ways to beat me, 1. If the next 2 cards weren't 3 4 or if a 5 didn't come out, so I had to be in the 75-80% range to win, and in the high 80s-90% to chop. With all of that being said the Next card out was a 5, the river wasn't a Jack and I was busted out just like that. I felt like I was back playing at full tilt lol, but It was fun anyways. Intertopshas 2 freerolls every night that pays the top 8 with a ticket to a tournament that pays real money. They also have $500 free rolls on the weekends.

They have mostly everything the old poker rooms had, low limit blinds, up to high high roller blinds, sit n gos, tournaments, cash tables, and a variety of games, such as Omaha, pot limit, and Hi-low, and Limit games, like limit hold em, razz, stud etc… All in all it had everything an American who likes poker could ask for under the circumstances, even deposit bonuses, and rake back. The best part about having a poker room attached to a casino, is that some people may get bored playing the casino and decide to play poker with no knowledge whatsoever, and you can win easy money off them. The one thing I didn't like about Intertops is that they claim to accept Mastercard from US players, but support said realistically that you need a prepaid visa. I hate false advertising, but I guess some Mastercards work so it is what it is. Overall I would give the poker room in Intertopsa 9/10, and recommend it to anyone like me who misses playing a game of wits rather than a game of chance (no offense). I will be reviewing the casino, and sports books as well, but want to do some more research first before writing a review on it.
AG also offers sign up bonuses for this site. http://www.askgamblers.com/casino/intertops-casino-bonus-b79

-Ian

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