iLUCKI Casino

I play slots here almost every day. Lately, they have added a lot of new games, so I try them out hoping to find something interesting. I usually spend 1-2 hours here in the evening, but on weekends I can play all day long.

Wide range of games even though they are always very very slow to start. The website looks ok and there are a lot of different deposits methods.
And that's it.

I'm very surprised that they are casino of the year 2023.
I've been playing there sins 2021 and my experience went from bad to worse.
First, I have just seen that I have been playing on games with 85% RTP (I don't even know if it's legal)
Then if you finally pass a VIP status you are rewarded with free spins! But don't be happy, the max cash outs are so low, it doesn't even makes sense.
Withdrawals are very slow and they ask for endless docs when you win.
The chat is very very slow and if you are a good player they assign you to a VIP manager, but for the manager won't answer or very slowly.
I don't recommend this casino to nobody.

I like iLucki casino because of the wide range of different games that are here. Life chat is very helpful and answers my questions in one moment, I cannot miss this fact.

What I really don't like about the casino is the availability of live chat, I mean that it doesn't work 24/7. I have no more complaints about the casino.

The site has a lot of games of high quality. They also have daily promos and a vast VIP program. The support is polite and strives to make things good.

I enjoy playing in this casino a lot. The design is settle and I like it. Dark theme where is it very easy to navigate and find whatever game/provider/section you would like.
Great to see different tournaments, quests and a loyalty program, that isn't too unique but good quality, which gives you good privileges.
Selection of providers and games in amazing.
Great support.
Mostly fast withdrawals.
I like it a lot!

The website is welcoming and very easy to navigate, there's a huge range of slots for everyone. A number of payment options. I'm only new to this casino, and had some really nice wins, maybe its because I'm new.
But withdrawal was instant.
I had to contact chat about a minor issue with withdrawal and they were extremely quick to respond and gave precise information. I don't think anyone would be disappointed with this casino.

There was nothing really that I disliked, or there's nothing bad I can say about this casino, other than I couldn't deposit or withdraw using bank transfer although it outlines this on the AskGamblers site in their assessment of the casino. I had to withdraw my winnings using Skrill as the casino couldn't send the cash to my debit card.
No huge issues with this casino.

Ilucki casino is probably the only casino I have signed up on by just falling in love with their website design and layout. I signed up on this casino about two years ago and back then they had this sleek design in navy blue colour and had a magician hat logo next to their casino name. I was really disappointed when they decided to change that. But I still love their new design so now let’s see what the casino has to offer. Ilucki casino is owned and operated by Dama NV group and operates with a Curacao license. The casino offers its players to play in 15 fiat currencies that include EUR, USD, NOK, INR, CAD, NZD and many more. The casino also offers its players 6 crypto currencies that include BTC, ETH, USDT, Dog, LTC and BCH. The minimum amount for deposit and withdrawal is €10 and €20 respectively meanwhile the maximum amount per transaction for deposit and withdrawal is €4000. You can choose to play in any of the offered currencies by using more than 20 payment methods that include Visa, Mastercard and various Ewallets.
The casino has almost 90 slot providers and more than 5000 slots from these providers. The slots offered by the casino belong to providers like Amatic, Yggdrasil, Play'n GO, Push Gaming, Relax Gaming, Red Tiger, Thunderkick, Playtech, No Limit city, Elk and many other big and small slot providers. The casino has a decent welcome offer that gives you a chance to collect €300 in bonuses with your first two deposits. The casino gives you a first deposit bonus of 100% up to €100 plus 100 free spins and a second deposit of 50% up to €200.and 50 free spins. The minimum deposit amount to claim any bonus is €20 and the casino gives you 30 days to clear the wager, which is 50 times the bonus amount. The casino has a maximum bet policy of €5 while being on bonus. One of the things that I don’t like about the casino terms apart from their high wager requirements is that they have a humongous list of restricted games. Apart from this a huge number of slot providers contribute around 50% of wager. Ilucki casino apart from the welcome bonus offer also offers reload bonuses and free spins on deposits.
The casino has a great support staff who are always there to handle your queries. The verification process takes about 24 hours. Though I have deposited over €300 during my play at this casino I have never managed a cash out but I can guarantee that Dama NV group casinos process cash outs in under 8 hours.
If you really want to try this casino I suggest, try without taking a bonus as it is going to be a tough task to finish wager even though you get 30 days. Play with real money and improve your rank at casino and enjoy the various freebies they offer at different VIP level.

High wager requirements at the casino are a hindrance towards claiming the welcome offer. The casino has a long list of restricted games plus only 23 slot providers contribute 100% towards wagering from the available 90 providers.

Hello ^_^ the tournaments here at iLucki are fun and simple enough for me to be more competitive against players. There are enough bonuses to choose from in different situations. Personally, I like their weekly free spins the most. The cashback bonus is only weekly and I’m struggling to raise it to 20 % to get the maximum benefits. I hope to play more slots here next time when I reload my wallet again!

Great bonuses. Easy payment options. Good customer service and easy verification process.
And heaps of awesome games to choose from. Will continue to use.

I've played at many online casinos over the years and iLucky would be in the top 5 I've played at, plenty of different games to choose from with fast loading and play, the live chat has always very helpful and kind to find the best solution for what ever I'm asking for or enquiring about, the Vip manager I have is amazing when it comes to her job to provide the best VIP service available with amazing offers always provided. A real joy to play at .

Haven't really got anything to complain about other then live chat not being able to provide a VIP service instead of having to contact manager yourself. Other then that its a pretty good place to play online.

Don’t go look elsewhere if you’re new to an online casino! DAMA NV owner is trustworthy and fair. They have a lot of casinos from their group that I signed up for. Never have any issue everything was fair and reasonable from verification and withdrawals. Love this group!

Nothing wrong even if they say they’ll pay you in one hour may happen but I do get my winnings pretty fast as long they pay I can wait those extra time as long that is not one week like some other casinos 👍🏼

Well in general I enjoyed my game here. Lot's of interesting bonuses and good support. I have depositied 100 euro and unfortunately haven't withdrawn anything, but when you see good service, it becomes better.

- Good layout, easy access.
- Fast sign up
- Big selection of games
- Big selection of providers.
- Seem to run on the higher RTP versions.
- Easy and fast verification especially from an indian first nation in Canada.
- Fast withdrawal. Loving the E transfer method.

- I've never been booted out of games more than from this site.
- Games are laggy at times.
At this moment these are the only things I find in the con on this website.

I general i can tell that I liked the bonus system, cause it's really quite interesting. The withdrawals are fast, was able to withdraw my 100 EUR within several hours.

I didn't even hope to find a normal casino. Many offices have tried and everywhere their disadvantages, and where it is completely nonsense. Either you cannot take the money, then the password itself changes and you cannot enter your account, or even the money is debited. But here I play the second time, the first time I won a little. The second was not so lucky. But I liked everything.

Apart from the only connection problem at 9pm, nothing happened. A couple of minutes somewhere I caught the brakes, then everything flew on and nothing else happened.

It is hard to place a bet if the team is unknown. I usually place accumulator bets, this is my way to increase low coefficients. You can place only big bets on but the limits are fine and there is a way to win.

iLUCKI Casino

4 years ago

Hi @FRENK9876

Thank you for your review and rating!

We appreciate your opinion and we are constantly improving to provide the best possible service to our dearest players.

We do hope you are having a good time and enjoying your experience at iLUCKI :)

Regards,
iLUCKI Casino

Great selection of games! It’s also Fun to play on I even won a few times!!! My Documents were verified very fast!!! 1st cash out was approved very fast, but that has changed!

It says pending time is 0-1 hour but I’ve been waiting over 30 hrs! And the one before that was over 24hrs! Before that it was a few minutes idk what is going on! That’s only pending time. I still need to wait for processing when that’s done! The comp points say redeemable but it doesn’t allow to redeem, asking the Support chat about this or the pending time is no help at all! I would play here way more if their pending time was more reliable!

iLUCKI Casino

4 years ago

Hi @JOJO11

Thank you for your review and sharing your concern!

Our Finance team approves all the withdrawals whenever they are created. Sometimes there are lots of cashouts ordered by our players and the processing time may be more than couple of hours. But most of the time, all the cashouts are done in a couple of hours :)

Additionally, our Redeemable comp points were used in our Autumn quest. All players received their rewards automatically whenever they accumulated certain amount of Redeemable comp points.

You are always welcome to contact VIP manager via [email protected] and we will be glad to help you with any issues you might have :)

Regards,
iLUCKI Casino

Ilucki casino is one of the best casinos I ever played in. First of all lets start with the basic. Casino has nice purple theme and nice layout. Also there is no lagging while running the site, so everything runs completely smooth. After completing my registration, I went to my account in order to upload all my documents so to have the verification completed. In 30 minutes the verification was fully completed with full success. So thumbs up for this. After that i read the bonus terms which are displayed in the main site so that means they can easily be found. Later I decided to deposit and take advantage of the welcome bonus. On the first deposit you get a 100% and 100 free spins. On the second deposit you get 50% bonus and 50 free spins. The casino offers a big variety of software providers and many other things such as live casino and more. Also the fun does not stop there. On friday you get a 50% and 100 free spins and on monday you can also get a 35% bonus and 100 free spins. So another thumbs up, since the fan is all week. The casino has one of the fastest support agents and ready to help out. After having some quite nice wins I made a lot of withdrawals here and the time frame from my personal experience is around 1 hour for ewallets. So again another thumbs up. Also casino provides a vip manager for players who stay loyal playing in ilucki.

The only thing I did not like is the maximum cashout policy on free spins that are acquired through deposit. The maximum of 50 euros on free spins is something I do not like especially because this rules applies also to the vip players here. I would and really hope this rule to change for the vip players.

iLUCKI Casino

4 years ago

Hello @KAYENNE23

Thank you for your review and rating!

Indeed, we are always improving our bonuses and service to provide the best possible experience for our players! We are glad that you like our changes and we will definitely introduce even better bonuses, tournaments and promotions for your enjoyment!

All our players are unique and deserve personal treatment. It is not uncommon for us to increase the cashout limits from the free spins for our dear players so they are able to collect more of their winnings :)

Regards,
iLUCKI Casino

iLUCKI Casino is a fine place, they transfer money without any delays to almost any e-wallet. The minimum transfer is 300 rubles, the minimum deposit is 100. If you use a welcoming deposit offer, you may get a 100% bonus on your deposit which is not more than 15k. But in such a case the transfer wouldn't be possible until you use all the bonus money. I thought at first that it was a fraud when after several spins I wanted to get the money but after using all the bonuses everything went fine. There are many different slot machines, many new types and classical ones, any types of baccarat. You can get free spins as a bonus for newcomers, I used it and won 5 spins. You don’t need to verify your personality when register. There is a decent partnership program, I used my friend’s link and now he gets some money. It’s a good alternative to old casinos that don’t want to give you your money without scandals. One of the disadvantages is that you can’t try to play in this casino without registration, I had been thinking for several days before I registered. The support answers quickly and reasonably, everything is ok.

If you follow the rules, you will never get your account blocked.One of the disadvantages is that you can’t try to play in this casino without registration, I had been thinking for several days before I registered. The support answers quickly and reasonably, everything is ok.

A Good selection of games, the currency option that is available in ZAR, attractive bonuses (if they can get it right), nice filter layout.
I cannot say much more because I couldn't enjoy a bonus to browse this casino that some people are talking about. But If I must, ... a good website to remember the name by.

Customer service terrible
Nowhere on their homepage nor on their deposit screen do they say how much ZAR is needed to qualify for a deposit? They say 20 Euro and the first time * (a while ago), My ZAR deposit was -+ 0.80 Euro cents short and they refused to allocate any bonus. I went back and deposited R300 this time for some FS deal or something that I acted upon an email on. It also didn't state how much ZAR I must deposit. Then, again, declined and after I said I'll pay another R100, they still refused and told me it must be one transaction. I asked them how I must know this and they tell me 'Google'.
Ok, can they then ' Google' to inform patrons of possible shortfalls on currencies. What if the Erro #%#$ out overnight or my currency strengthens 25% in a couple of hours. More importantly ... Many, if not most, other casinos do not do a direct currency match of the EURO on ZAR. They weaken the ZAR due to low values and income in SA. An example - 20Euro - 250 ZAR
The online chat got fed up with my point and to shut me, gave me 15 FS on Aztec deluxe with -+0.15Euro spin (since we going a direct ZAR to Euro)

iLUCKI Casino

4 years ago

Hello @STEVIE37,

Thank you for sharing your concern.

We're sorry to hear that you didn't get a chance to take an advantage of our welcome bonus on top of your deposit. All the information about the minimum deposit for getting a bonus was stated in the details of the bonus itself which was available in your cashier.

Unfortunately, our system doesn't allow us to add a promotion on top of two deposit transactions even though they equal to the required amount. Along with this, we do appreciate you choosing iLucki casino and we're deeply sorry for the misunderstanding that occurred. Please send an email at vip.ma­nag­er@­ilu­cki.com, and our manager will be happy to offer some generous bonus to give you another try with us.

Regards,
iLUCKI Casino

Great selection of games. Website is well laid out.
What was most impressive is that my first time playing win was paid out within hours.
Very happy with this casino.
Definitely a favorite.

I opened an account in this casino a while back but have not played.
A week ago I started playing again and hit a 5000x on Book of dead. I found out that I was not verified at this casino, which I dread, because a lot of casinos make this process very difficult. Needless to say, I was happily surprised that my verification and withdrawal was processed in less than half an hour on a Sunday. Since then, I have won multiple other times and my money is in my account within 5 minutes.
This casino is one of the best I have played at, so I highly recommend it.
Amazing game selection, easy-to-navigate site, quick withdrawal and verification and amazing customer service. Keep up the good work.

I cannot find a single thing that I dislike about this casino. But since I have to put something in this review, I would like if they had the game Reactoon from Play 'n Go. Also a higher withdrawal limit would be nice. But I have been playing in online casinos for the past 15 years and I would highly recommend this casino to anyone that loves online gaming.

Ilucki casino is one of the Direx NV casinos I joined along while ago. I remember I signed up for some no deposit freebie, however it was not credited, or my country was restricted from the bonus, not sure. Anyways I did not play with them for while after I opened my account as their deposit offers was high. I think to get something decent like 100% or 100% spins or more, you need to deposit 50 euro which was a lot for me.

They offer games from all providers from Play N Go, Netent, BGaming, Push Gaming – Well Push gaming is now removed not sure why, as this was one of the main reasons I deposited here with straight cash to play Jammin jars and the fact they supported my own currency. They do have live gaming but Ezugi looks boring as I prefer evolution when I give a few spins on the wheel.

Support is always available from what I could see. Just not sure whether they are 24 hours or not, but I always see them online whenever I needed them, so I thought maybe they are 24 hours. There are times where you wait up to 5 minutes for live chat agent to respond to chat which is a bit long every now and then. They are friendly and add some no deposit spins to your account every now and then.

I never claimed a bonus here, only do wagering of x40 or x50 whenever I receive some no deposit spins for losing deposits as courtesy or unless I level up and they add some spins to my account. Wagering x50 is a bit high, however they have certain games restricted for bonus funds, like Book of Dead – Really? No casino I know off blocks book of dead.

I made a couple of withdrawals here, paid within 30 minutes – 3 hours all the time. Verification took 30 minutes as well, so overall the process is quick.

I would recommend this casino but wagering is a bit high and games that are restricted which should not be is not ideal either.

iLUCKI Casino

4 years ago

Hello dear @FIEKIE247,

We are grateful for your opinion regarding our casino! All our players reviews help us to improve and keep in touch with our players.

We have changed our deposit bonus policy long time ago and now you can get the most of our bonuses with the minimum deposit of 20 EUR!
Our Support team work 24/7 to help you with all your issues and questions you might have.

We offer lots of different bonuses with various wagering requirements. And none of the bonuses has wagering of x50. We see many times our players win big using our wide selection of bonuses and promos.

It's great you were lucky in iLUCKI. We hope you will have more winnigs and enjoy your time here!

Sincerely,
iLUCKI Casino Team

Two months ago, I received a promotional email from iLucki Casino, offering 125% first deposit bonus plus 100 free spins, which was slightly better than their current on-going offer of 100% first deposit bonus plus 100 free spins. Seeing that, I then visited their website, browsed through their Terms & Conditions, including their Bonus Terms, and also looked through their games portfolio. Honestly speaking, I was impressed with what I saw – they have a really wide selection of game providers, my favourite games were available, and the casino is owned by Direx NV, my favourite casino owners. Without further hesitation, I then signed up at iLucki Casino, filled in my portfolio details, and made a $20 USD deposit to claim the welcome promotion.

As expected, my registration and verification of my email went smoothly without any glitches, and my deposit via Skrill went through very quickly too. I waited for several minutes for the deposit bonus and free spins to get into my account, but when nothing came in, I then got in touch with their Live Chat service, told her what I needed assistance in, and she got everything done for me soon after. Somehow, the system didn’t register my welcome bonus claim, even with the required code keyed in, but thankfully, the Live Chat host resolved all that.

As what I would usually do with my first deposits, I loaded up my favourite Microgaming game, Supe It Up, set the flash to run, and the game was soon ready for play. Again, typically of most other Direx NV casinos too, the platform was very good and the game play very smooth. It’s a pity that I couldn’t start with a bigger starting balance, but that smallish $45 bankroll managed to get me a reasonably satisfying play time, although the game itself wasn’t in a good paying mood. After 2 free spins feature games, it then ran dry and ate up all my balance. Nothing unusual in that though, just not my lucky day.

There was only one thing that didn’t satisfy me – the next 75 free spins (25 free spins per day over 3 days) did not get credited into my account at all, but I wasn’t in the mood to try and claim them from the Live Chat host. I just decided to let it be, somehow or rather, so I missed out those 75 free spins from the welcome bonus package, thinking it was probably due to the same glitch in the casino’s system that didn’t register my welcome bonus claim in the first place.

iLUCKI Casino

4 years ago

Hello dear @AFI4WINS

Thank you for your detailed review!

We are glad you have used our exclusive offer and enjoyed your gameplay with this bonus. We offer lots of exclusive bonuses and weekly bonuses such as Monday reload, Wednesday Happys spins, Cashback and many other bonuses to choose from.

If you did not receive your free spins from the first deposit bonus, you are always welcome to contact us via Livechat or contact our VIP manager via [email protected] so your issue will be resolved.

Hope to see you again!

Sincerely,
iLUCKI Casino Team

I've been playing at ilucki for some time now and I always seem to have a blast here. The game selection is amazing, full of the very best games and the bonuses aren't bad I just hate the wagering requirements myself. Althought I must say they are extremely generous with allowing free spins when I don't add a bonus and I loose.

Cashing out is pretty quick to I deposit via e transfer and then less than 24 hours I get sent a code to accept e transfer then before morning it's there waiting for me.

iLUCKI Casino

4 years ago

Hello dear @QUEBECGIRL2

We thank you for your time and effort to write such a great review!
We are glad we are able to meet your expectations with our service and we will be sure to improve even more.

Our game selection is constantly improving and we hope you will enjoy them even more!

Sincerely,
iLUCKI Casino Team