- 0-24 withdrawal time frame
- Mobile-friendly
- Live chat available 24/7
- UK Gambling License
- Large number of restricted countries
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Hello Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
Hello Casino is an online casino that features a wide variety of games in a well-designed, easily searchable layout. It is powered by NetEnt, Microgaming, NYX Gaming group, Betsoft, Leander, Thunderkick, Aristocrat, Evolution Gaming. Many of the games can even be played on iOS and Android devices. Hello Casino is licensed and regulated by the Malta Gaming Authority and the UK Gambling Commission.
Restricted Countries and Territories
For various commercial and regulatory reasons, Hello Casino does not accept players residing in certain countries including American Samoa, Belgium, France, Guam, Israel, Italy, Northern Mariana Islands, Netherlands, Spain, Turkey, USA, US Minor Outlying Islands and US Virgin Islands.
Mobile Gaming
Players at Hello Casino have the ability to play many of the site’s top slots and games on the go. The site is compatible with the vast majority of iOS and Android devices, including both smartphones and tablets. Players just have to load the casino’s website on their device’s web browser to start playing right away.
Security and Fairness
All of the pages on Hello Casino are securely encrypted with 256-bit SSL. The technology prevents anyone from being able to read sensitive information sent to the casino for personal or financial purposes, such as bank information, passwords, and other account data.
The games at Hello Casino have all been audited by trusted third parties to ensure integrity and fairness. As such, we are positive players can get a fair gaming experience here.
- E-Wallets 0-24 hours
- Bank Transfers 3-5 days
- Card Payments 3-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
Slots are a big part of the Hello Casino game library. Players will find more than 400 different video slot titles from big names like NetEnt, NYX Gaming group, Betsoft, Leander, Thunderkick, Aristocrat, all in a simple instant-play interface. Among the most popular games are Steam Tower, Twin Spin, Starburst, Gonzo’s Quest, and many others.
Players who enjoy the thrill of the tables will find several virtual card, dice, and roulette games at Hello Casino. Among them are Multi Wheel Roulette and French Roulette, Blackjack and Pontoon, Craps, Baccarat, Sic Bo, Red Dog Progressive, Texas Hold’em Pro, Oasis Poker, and Caribbean Stud.
Those looking for something else will find a number of scratch games and keno games in the “Lottery” section, as well as four different video poker variants under “Other” available in both single-hand and multi-hand denominations.
Live Casino
If live games are more you thing then you can choose from a selection of live casino games like Roulette, Blackjack and Baccarat which can be played around the clock.
Support
Hello Casino has associates available 7 days a week to help players with any questions or issues. Players can get in touch with them from 24/7 through a simple live chat interface, which allows most questions to be answered within just a few minutes. Outside of these hours, players can email the casino instead and expect a reply by the following day.
Complaints
Read the complaints other players have left for Hello Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
I chose to play at this casino because I saw that they were running a promotion with no deposit free spins for new players. Unfortunately, I wasn't able to take advantage of this promo because of the country restrictions, so I decided to not give up and took a look at their casino, selection of games and obviously any eligible welcome offer. They are offering a 100% welcome bonus up to 100 euro and because of their NetEnt and Microgaming games, I decided to sign up and to make a deposit. The minimum deposit amount is only 10 euro and also they have quite good payment methods, I used Skrill to make my deposit!
With 20 euro in my account, I started to play Immortal Romance, the game paid well, I was happy with the 0.30 euro stake and the winnings came very fast. About 40 minutes later, my account balance was showing 43 euro and I wanted to check the wagering requirements, weren't completed and when I read the terms and conditions of the welcome bonus, I was disappointed to see that players from certain countries have to wager 45 x instead of 25 x as it was stated on the promo page!
Overall it was a good experience playing at this casino, I managed to make only 20 euro profit, not a big amount but at least I didn't lose my money. I will play again here because I like this casino, I like their games and maybe I will manage to win a bigger amount of money!
The games are good enough, quality games from NetEnt and Microgaming, so I will give a 9!
Although it has some country restrictions, the welcome bonus was quite good so I think that deserves an 8!
Another 8 will go for the payment methods and for the minimum deposit amount that is very affordable!
They have a lot of restrictions regarding welcome bonus and also no deposit bonuses!
Another new casino which has my favorite software Microgaming and Netent slots, well they do have some other providers like Quickfire software but being not interested in them so never play that games, very rarely only given as a free spins. When I joined this casino they were giving at first 50 free spins in Starburst slot, well that's was their first offer, but now they have much more interesting free spins offer but this time the free spins are on the TwinSpin slot game, which you can win much more then on Starburst.
As a new casino and they have Curacao licence, which I do not trust the most, but reading nice thing about them I decided to join them. After I open my account, validate it went to live support with a code included I was given the free spins, honestly even they were 50 free spins I didn't think that I will win something big. So I open the game and started to spins those free 50 spins. After the 25 spin I hit big win of 140 euros, till I finished my free spins I was on 147 euros an decided to play for a while hopping I might raise my balance. But when I decided to stop I read the Terms of the free spins and was written that the maximum withdraw from those free spins is 150 euros.
I opened cashier and saw that the only option for withdrawing that money was Bank transfer so I decided to contact the live support. The lady from the chat told me I could withdraw that winnings via Neteller but I have make one small deposit of at least 10 euros. Of course I made that small deposit and asked for cash out. The only thing I didn't like about Hello Casino is the fact that they don't make withdraws during weekends and since that was Friday when I won that money I was waiting till Monday.
Early at Monday morning when I checked my e-wallet the money was in my account, so thumbs up for them. I like this casino and specially their welcome no deposit free spins offer which there is no wagering of the free spins, so what you win from them its yours to keep and even the maximum cashout of euros, it's nice offer from free spins. They don't have many promotion except for the average of % welcome bonus, but even so the wagering of the deposit bonus its pretty friendly because its only X 25 which is great offer.
I like this casino, had nice experience with them but still didn't make my first deposit there hoping will do in near future. Great casino, professional live support and awesome welcome offer, good luck!
Hello casino it is awesome online place, with great experience from me.
Casino offers games from Netent and Microgaming, I think it is almost perfect combo of online slots, and it is more than enough for me as a players to join this casino.
Bonuses and promotions at hello casino is rare, but when they offer something - it is always something really decent and great. For example they have weekly promos, when first deposit of at least 10 euros will be credited with 20 freespins on the game of the week. Looks not attractive? Freespins are always wager free here, so you get 4 euros value of freespins just for 10 euro deposit. Love to claim this offer and already had few withdrawals from such offers. Also all deposit bonuses have only 25 x bonus wagering requirements, it is another great reason to join this casino, at least for me.
Customer support is great. I contacted live chat many times because you need it to claim freespins, and they always reply to me fast, and I never had any troubles with them. Top notch live chat, nothing else.
Withdrawals are good. I had about 5 withdrawals from this casino, with various time. Fastest one took about a hour, and longest one took about 24 hours. Not sure why it is so different, but generally I am happy with such speed of payouts, and can not complain about it at all, they always pay, they still not ask my documents, and i am very happy with this.
Overall it is great place with good selection of games, nice promotions and bonuses (freespins are wagering free, bonuses have very low wagering requirements 25x). If I can add minuses - it is probably very rare promotions, once per week or so, of course I will be happy to see more promotions with such requirements, and I will play much more often if this happens.
Everything is ok, but i want to see more bonuses at this casino.
is very good casino to play very good games and live chat are very friendly
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Hello casino attracted me and as I've heard a couple other AskGamblers members, because they offered 50 free spins upon sign up and the great thing was that the spins were wager free. Things like that happen too rarely nowadays, so of course I signed up there about a month ago. Unfortunately my country wasn't allowed to receive this bonus and I kept this casino in a freezer for some time because of that, but seeing them on AskGamblers was a great reminder I should try them. As they are powered by 3 software, from which 2 are my dear Netent and Microgaming, I knew I should have a great time there.
So last week I visited my profile and talked to live support. I saw they offer a welcome bonus with only 25xb wagering, it seemed amazing, and the support told me I was eligible for the bonus but with higher wagering - 45xb. I was a bit upset and I don't really understand why few countries have higher wagering. So I made a 40€ deposit from Neteller and didn't take the bonus. I started to play one of my favorite games- Jack and The Beanstalk. I placed 0.40€ bets and played 100 spins. I had a few decent wins, but overall my balance went down for 15€, so I decided to trust my guts and change the game to Golden Princess, which is one of my favorite. I placed 0.50€ bets and had enough luck to make around 100 spins when my balance was emptied. I had a few decent wins of 5x-6x bet, but nothing more than that. Free spins seemed far away too, as I didn't get even 2scatters on the same spin.
Overall I think Hello casino is an interesting and new casino with really nice game selection and casino design. The support was good but they should have been more nicer as they didn't explain why the wagering for my country was higher than for others. I think I will play there but without any bonus, as the wager is higher and I'm rarely lucky with meeting it. I give them 7/10.