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FashionTV casino is using unethical business practices in its relation with affiliate as well as delaying and/or confiscating legitimate players winnings with unjustified and unfair reasons.

FashionTV Casino

1
CasinoRank
3.6
Player rating 11 reviews
Complaint response 4 days avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Completely instant-play
  • Available on web or mobile
  • Powered by 3 leading game providers
  • Extensive range of slots and table games
  • 24/7 support through live chat, local phone, and email
  • Secured with SSL encryption
  • Proven fair by independent audits
What we don’t like
  • Unavailable to players in France, India, Singapore, and some others
  • No specialty games
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

Chinese, English, German, Portuguese, Russian, Spanish

Established

2015

Licences

Curacao

Affiliate Program

Casino Type

Instant Play, Mobile

Deposit Methods

Payz, MasterCard, Neteller, Skrill, Visa

Currencies

Australian dollars, British pounds sterling, Canadian dollars, Euros, US dollars

Withdrawal Methods

Bank Wire Transfer, Payz, MasterCard, Neteller, Skrill, Visa, Visa Debit, Visa Electron

Withdrawal Times

EWallets: 24-48 hours
Bank Transfers: 3-4 days
Cheques: Not offered
Card Payments: 3-5 days
Pending Time: 48-72 hours

Withdrawal Limit

EUR 20,000 per month

Software

Betsoft, Games Global, NetEnt

RTP

Live Chat

Contact

Support Mail Email: [email protected]
Support Phone Telephone: +1-800-500-346
Canada Support Phone Telephone: +1-888-224-8729
Germany Support Phone Telephone: +49-0800-183-0419

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

FashionTV Casino is an online casino with a flashy diamond theme. It’s available on web or on mobile and offers leading slots and casino games from Microgaming, NetEnt, and Betsoft. The site is also integrated with a sportsbook and live betting. The games are all completely instant-play and available in 7 different languages. FashionTV Casino is licensed by the jurisdiction of Curacao.

Restricted Countries and Territories

Various laws and agreements prevent FashionTV Casino from offering games to players in Austria, Cyprus, France, Hong Kong, India, Israel, Italy, Italy, Singapore, or the United States and its territories.

Virtual Games

FashionTV Casino offers an extensive selection of Microgaming, NetEnt, and Betsoft slots. These are some of the most advanced video slots on the web, many of which offer high-definition graphics and multiple bonus features. Some of the most popular titles include Spinata Grande slot, Dr Jekyll and Mr Hyde slot, Avalon II slot, Starburst Slot, Under the Bed slot, and The Dark Knight Rises slot.

In addition to its live casino, FashionTV Casino has several virtual table games. Roulette players will find variants like European Roulette, Multi Wheel Roulette, and French Roulette. Blackjack enthusiasts can try their luck on 21 Burn Blackjack, Double Exposure Blackjack, Vegas Strip Blackjack, and others. Additional games include Vegas Craps, Oasis Poker, Caribbean Stud Pro, Baccarat, and more.

Video poker lovers can enjoy a modest selection of games at FashionTV Casino. Among them are All American Poker, Bonus Poker, Deuces Wild, Joker Wild, and Jacks or Better.

Live Games

The FashionTV Live Casino provides players with real-time table gaming, broadcast directly from a professional casino studio. The available games include Live Roulette, Live Blackjack, and Live Roulette, with both single-player and multi-player tables to choose from. All of the games are dealt to professional standards and offer interactive features.

Mobile Gaming

Many of FashionTV Casino’s games are available both on desktop and mobile devices. The mobile version of the casino can be accessed directly through any compatible smartphone or tablet’s browser. No app download is required.

Support

FashionTV Casino provides assistance to players through live chat, our preferred contact method. In most cases, the live chat interface enables players to get help from a live representative in seconds. Agents are available 24/7. Players can also call the casino’s support or send an email if needed.

Security and Fairness

FashionTV Casino protects all financial transactions with SSL encryption, the gold standard for online safety. This technology prevents anyone from being able to read financial details sent to the casino for depositing or withdrawing. However, encryption is not in place on the registration or login pages, which does make passwords vulnerable.

All three of the platforms used by FashionTV Casino have been extensively audited by trusted independent agencies like TST, eCOGRA, and iTech Labs. These tests show that all of the games are genuinely fair.

Player Reviews

3.6
11 reviews
Sort by
Date
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Player rating
zuzizuzka22
November 22, 2016
1

I opened account deposited and won there little 80eur. I still wait for my withdrawal, it took over 10 days and still not paid.

Message
maks
October 22, 2016
1

Nothing it is a scam, and you will never receive any winnings

BETFTV is now blacklisted, but continue to claim on their site that they hold a license from the Government of Curacao. In fact it has been suspended for non payment of player winnings. They continue to take deposits and on their LIVE CHAT they claim to have a license. But they are liars. There are many players owed money from this casino.

WHATEVER YOU DO - DO NOT DEPOSIT - YOU WILL NEVER SEE ANY WINNINGS AND I KNOW THIS FROM PERSONAL EXPERIENCE. PLAYERS ARE OWED 10's of 000's of POUNDS

Message
Newnamous
December 16, 2015
1

Not a single thing. I strongly suggest people to deposit at other casinos.

I wish I had checked out AskGamblers before I played at this casino because there seem to be a pattern with delaying tactics when it comes to this casino, and now I have too. If you take a look at the complaints you will find that many are having problems with delayed payments.

The support gives the same answers no matter what the question is and they seem to have no knowledge or contact with other departments and keep saying they will mail you back which never happens. Getting to talk to a supervisor is also very hard if not almost impossible. And you get no updates or emails from the casinos even though they keep promising it.

I also have to question some of the high rankings people have given this casino without even have tried to make a withdraw, I mean come on all casinos works fine when it comes to deposits and playing games but a casino that deserves high ranking should be a casino that manage the withdraws as smoothly as their deposits and a support that is friendly and helpful, not a support that can't answer question and gives you empty promises day and delays the payments.

By giving high rankings you fool other people so please do not rank casinos until you have had a successful withdraw and a helpful and successful solution from a friendly support when you have problems.

This casino should be on santas 'naughty list' and I can only wish for my winnings to show up, but I'm not giving up and will not rollback my withdraw which seems to be what they want since they delay payments for people.

Message
Inactive user
December 10, 2015
1

I had a withdrawal request for over 3 months now and in the end I played for it and closed my account because they did not pay out and all documents was also approved. They said every single day we will pay out, same thing 3 months.
Warning - do not deposit here ever.

ekravcova
October 9, 2015
1

Lisaode - I fully agree with you!

I too want to warn all players from depositing on this casino. They not paying, they are also lying, and making you deposit more money in order to process your withdrawal and then still not paying. I wait 6 weeks on withdraw and don't have answer from this casino!! Very very very bad for brand casino!

Message
lisaode
October 6, 2015
1

I want to warn all players from depositing on this site. Not only are the not paying they are also lying, and making you deposit more money in order to process your withdrawal and then still not paying. They are also cheating with the wagering having you wager a lot more than you should. There are so many great casinos to play at, so don't play at this one. If you just lose, no problems, but when you finally win: it will be a nightmare. Please read my complaint for more info.

Message
stars_cream
August 28, 2015
7

Fashion TV Casino is one of the latest casinos I made an account. I learned about it when I saw a promotion for a 5 free no deposit bonus promotion they had. I like that this casino is related to Fashion TV a very glamorous tv channel. Also by the website looks I believe they are related to other casinos that I play like 10bet and Betrally casino. They have similar promos too so I guess they are sister casinos.

Fashion TV casino has slots from Microgaming, NetEnt, and Betsoft so it has a good amount of slots to play. When I registered my account I had to contact live chat for the free bonus which I claimed it successfully, but I have to say that the chat support was not very fast.

With 5 euro balance I decided to play Game of Thrones with 15 lines, since I like this slot very much but my balance was not large to try the multiliner version. I was lucky enough to hit the free spins feature very fast and had a good win of 15 euros, choosing the Targaryen free spins. When I raised my balance over 30 I decided to change to the 243 ways version. The slot gave me some small wins at first that kept my balance steady but after a disastrous free spins feature, it went extremely cold eating my balance fast. Unfortunately I did not change the slot at my balance went to zero.

Fashion TV casino has a good welcome package and gives deposit bonuses for the first four deposits. The bonus for the first deposit is 100%, second 50% and last two is 25% which I find very low and they could offer bigger bonuses for the last 2, at least 50%. Also one term that I did not like is that in order to claim the next deposit bonuses you will have deposit in 7 days from your last deposit, a term that I find silly.

Overall I find this casino very decent and with some changes it could become a very attractive to the players casinos.

Message
LilianInThaHouse
August 20, 2015
6

FashionTV Casino is one of the last casinos that have been added to the AG list of casinos. They offer games from 3 reputable software providers - NetEnt, Microgaming and Bet on Soft. Therefore, the casino has a good selection of games on offer.

I joined at this casino about 4-5 days ago. I’ve done that with another affiliate website because of the exclusive offer of 10 euro no deposit bonus. To get the 10 euros without deposit, it was necessary to contact the live chat support. On a response of their live chat operator I waited no more than 20 seconds. So, FashionTV has fast live chat, although on some gambling sites I read that some players have complained that they were waiting 10 or more minutes for answer of some of the casino live chat operators.

Unfortunately I was not able to fulfill the wagering requirements and request a withdrawal, but I enjoyed for more than half an hour playing some NetEnt slot games from the casino offer. The most, my balance at one point was at about 40 euros. That's about all from my experience with this casino.

They have a solid welcome bonus offer. FashionTV Casino offers 3 welcome bonuses on your first three deposits with the wagering requirements of 30 x deposit + bonus. The offer is not bad but could be better. First of all I think the wagering requirements instead of 30 could be for example 25 x deposit + bonus. Pending time here is 48-72 hours. My biggest objection for this casino is just the pending time i.e. the speed of the cash-out process. If this info is accurate on the AG, it means that for the cash-outs in this casino you must wait for 4-5 days. I really do not have a patience to wait that long. Until that is not changed I will not make a deposit at this casino. For FashionTV Casino I give 6 out of 10 stars.

Message
Inactive user
August 10, 2015
4

Not currently accepting players from the UK but will be in a few days.

FashionTV Casino
August 13, 2015

Hi leanne.abel.1,

As you mentioned, UK players are unfortunately not accepted.. for now! BetFTV is working hard to get the required documents to allow our friends from the UK to play.

We hope to see you play when the time comes :)

blondie
August 1, 2015
8

Fashion TV was added to AskGamblers only today, but I have been a member there for some time now. They caught my attention earlier in July with their no deposit bonus offer. They offered 5€ free upon registration.Since they have 3 software providers- Netent, Microgaming and Betsoft, I was more than happy to see this offer. No deposit bonus, in my opinion. is one of the best ways to try out a casino, and also you're not risking your own money. I don't recall wagering for this bonus but I remember I played Starburst and had no luck with it.

My session there was so short that I decided to make a deposit there. Since I didn't know much about them I decided to make a small deposit and not take any bonus. I made 20€ deposit using e-wallet and it was in my balance right away. I decided to try my luck with Game of Thrones. I chose the 15 line version because I feel I am luckier with it. I placed 0.30€ bets per spin and after around 10 spins I triggered free spins round. I got so excited, it seemed like a good sign. Free spins paid me 16€ winning which was decent, but then I hit a dry run. I couldn't get even 2 scatters. not even talking about free spins round. I was losing quickly so when my balance was under 10€ I decided to switch to Twin Spin. I placed the minimum bets and within first couple of spins I got big win of 50 x bet size. Few more big wins appeared and my balance was up to 40€. I upped my bet to 0.50€ per spin but the game seemed to be very tight, it seemed like my luck was gone.When I lost around 25€ on Twin Spin, I decided to move on. At last I played Gonzo's Quest. I played with the same minimum bets but nothing happened and I lost my balance completely.

Overall I had a pleasant time at FashionTV casino. I liked the game selection a lot, nothing lagged, I had no problems and no need to contact live support. And I know this is a small thing but I really like their logo, I think it is very trendy. I will definitely deposit there again.

Message
FashionTV Casino
August 13, 2015

Hi Blondie,

So happy to hear you enjoyed your time on BetFTV. We hope yo see you again soon.

Thanks for the logo compliment, I'm sure our design team will love to hear their work is appreciated!

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