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Evobet Casino

Item: Evobet Casino
Rating: 9
Author: Goran G.

Our Rating CasinoRank

9/10

CasinoRank

Player Rating 815 reviews

8.6/10

815 reviews

Complaint Response 46 complaints

2 days avg. 46 complaints

AskGamblers Quick Overview

Editor’s View

Evobet Casino has maintained its excellent reputation thanks to its awesome selection of games and payment methods, bolstered by a clean-cut website design and smooth navigation. While we had no trouble getting around Evobet, we did feel it could use more filtering options in the lobby to make navigating even more effortless.

Goran G.

What we like

Excellent choice of payment methods
Excellent choice of games
Live chat

What we don’t like

€100 minimum withdrawal
Poor selection of responsible gambling tools

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Evobet Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

https://www.evobet.com

Established

2018

Licences

Curacao Gaming Control Board

Company

CW Marketing B.V. Casinos

Affiliate Program

EVO Affiliates

Languages

English, German, Norwegian, Finnish, Portuguese, French, Spanish, Italian

Casino Type

Instant Play, Mobile, Sports, Live Casino, Crypto Casino

VIP / Loyalty Program

VIP Program

General Information About Evobet Casino

Evobet Casino is one of our popular online casino sites at AskGamblers! It has hundreds of casino reviews written by real players with hands-on experience playing there. And you’ll be pleased to know that even after hundreds of reviews, the casino is still highly ranked among our players.

As well as being reviewed by AskGamblers, the casino has received other seals of approval, which can be viewed at the foot of their casino. When it comes to complaints, the casino is responsive and willing to work through any issues.

So, if you’re considering registering but haven’t found the time, look at the rest of the review, which covers the hottest topics to get you in the know.

Deposit Methods

Payz, MasterCard, Paysafecard, Visa, Entropay, Giropay, Euteller, Neosurf, Skrill, Yandex Money, EnterCash, Zimpler, Flexepin, CASHlib, MuchBetter, Sofort, Jeton, AstroPay Direct, Boleto, Trustly, Todito Cash, QIWI, iDEAL, Interac, CashtoCode, Litecoin, MiFinity, Neteller, Rapid Transfer, Volt, Bitcoin, Bitcoin Cash, Ethereum, Tether, Ripple, Bank Wire Transfer, TRON, Apple Pay, Google Pay

Minimum Deposit Amount

€25

Deposit Fees

Yes

Withdrawal Methods

AstroPay Direct, Payz, Euteller, Entercash, Interac, Jeton, Litecoin, MiFinity, MuchBetter, Neteller, Rapid Transfer, Skrill, Visa, Paysafe Card, Bank Wire Transfer, Bitcoin, Bitcoin Cash, Ethereum, Tether, Ripple, TRON, Google Pay, Apple Pay

Minimum Withdrawal Amount

€25

Withdrawal Fees

Yes

Withdrawal Limit

EUR 1,000 per day, EUR 7,000 per month

Maximum Win

€50,000

Currencies

Euros, US dollars, Norwegian kroner, Canadian dollars, Australian dollars, Brazilian reals, Bitcoin, Ethereum, Bitcoin Cash, Litecoin, Tether, Ripple

Verification Speed

0-24 hours

Pending Time

0-24 hours

Withdrawal Times

E-Wallets 0-24 hours
Crypto Currencies 0-24 hours
Bank Transfers 0-48 hours
Card Payments 0-24 hours
Weekend Cashouts Yes
Progressive Jackpot Wins None

Payment Information and Options at Evobet Casino

One thing that stands out at Evobet is their choice of payment methods. Whilst these are country-specific, the casino supports many of them to cater for players worldwide. As well as supporting the most traditional currency, it prides itself on being a cryptocurrency casino. We have listed all the payment options above.

The minimum deposit required starts at €25. Unfortunately, we can’t say the same for withdrawals. The minimum withdrawal starts at €100, which is above the industry average. The payment provider imposes maximum limits, and the casino has a €1000 daily withdrawal limit and a €7000 monthly withdrawal limit. Exceptions may be made to VIP players. Payments exceeding €30,000 could be paid in instalments.

You must send identification documents to verify your account and complete the KYC procedure before withdrawing. Withdrawals exceedingly more than €2,300 will require additional verification procedures.

Game Providers

1x2Games, Amatic Industries, Apollo Games, Belatra, BGaming, Betsoft, Betsolutions, Endorphina, Eurasian Gaming, Evolution Gaming, Evoplay, Ezugi, Felix Gaming, Fugaso, GameArt, Gamomat, Givme Games, Habanero, Hacksaw Gaming, Inbet Games, KA Gaming, Kiron Interactive, Mancala Gaming, Mascot Gaming, Medialive Casino, NetEnt, NetGame, NetGaming, Nolimit City, Nucleus Gaming, OneTouch Games, Oryx Gaming, Platipus Gaming, PlayPearls, Pragmatic Play, Quickspin, Red Rake Gaming, Red Tiger Gaming, Saucify (BetOnSoft), SmartSoft Gaming, Spribe, Swintt, Tom Horn Gaming, VIVO Gaming, Wazdan, Yggdrasil Gaming, ZEUS PLAY, Nolimit City, NetGame, Nucleus Gaming, OneTouch Games, Playtech, Platipus Gaming, Pocket Games Soft, Quickspin, Yggdrasil Gaming, REDSTONE, Atomic Slot Lab, BF Games, Slammer Studios, Booming Games, Booongo Gaming, Caleta Gaming, CT Interactive, Espresso Games, Fazi, GameBeat, Gamzix, Iron Dog Studios, Kalamba Games, Leap, LuckyStreak, Merkur Gaming, Games Global, Mr. Slotty, 1spin4win, Play'n GO, Playson, Popiplay, Push Gaming, Relax Gaming, 7Mojos, Skywind Group, Spade Gaming, Spearhead Studios, Spinmatic Entertainment, Spinomenal, Triple Profits Games, TrueLab Games, Vibra Gaming, Zillion Games, Indigo Magic

RTP

Not publicly audited

RNG Tested

Progressive Jackpots

Yes

Game History Feature

Games at Evobet Casino

Another thing we liked at Evobet is their game section. The casino is home to thousands of online slot games, table games, and more. There are so many gaming providers to choose from that you’re sure to find something to spin or place your bets on.

The games lobby is basic but easy to use. You can list the gaming providers, which allows you to select your favourites and only see the games you are interested in. It’s also a better way to browse since the game selection can be overwhelming if you're new.

There aren’t any other options for filtering games. There is a search engine. This is a vital tool if you know what you want. Type in the game and let the search engine find it.

If you enjoy live dealers, the casino is home to a top live casino collection. More than six live providers, including Evolution Gaming, Pragmatic Play Live and Ezugi, offer their games 24/7.

Deposit Limit Tool

Yes

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Yes

Cool Off/Time-Out Tool

Yes

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

Evobet Casino's Commitment to Responsible Gambling

Whilst the casino is committed to responsible gambling, we’re disappointed that they don’t offer more tools. However, we have listed the tools above, which you can access in your account.

If you want a break or self-exclusion, you can contact the casino by email, and they will close your account for 24 hours. Once the first 24 hours cooling-off period has passed, while your account remains closed, a customer support agent will inform you of the available self-exclusions periods.

You can also visit the casino's responsible gambling tab at the foot of their casino for more information, including tips on recognising problem gambling.

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Yes

Support Languages

English

Customer Support at Evobet Casino

Whenever you need help, you can contact the casino's customer service team. Their Live Customer Support Service is always happy to help you every day from 09.00 - 01.00 CET. You can launch this feature during business hours to speak to a human agent.

If no one is available, you will be placed in the queue. Unfortunately, we were placed in a very long queue. Please bear in mind that this can happen during busy periods.

However, you also have the option of emailing the casino 24/7. The casino currently supports English, German, Spanish, Norwegian, and Finnish.

If you are waiting in a queue, checking the casinos' FAQ section may be worthwhile. The casino has covered various topics, and there may be a chance that the answer to your questions lies on this page.

Suggest an edit

Complaints

Read the complaints other players have left for Evobet Casino. Learn more about complaints.

Show all complaints

Submit complaint

Evobet Casino - Delayed payments and waiting

Hello everyone,

I am having trouble withdrawing my money from Evobet Casino. The amount in question is €3,000, but withdrawals can only be requested in increments of €1,000.

I attempted to make a withdrawal, but I was told that I needed to verify my identity, so I submitted the requested documents. These were approved, and I then tried to make another withdrawal. However, it was denied because I needed to verify my identity again—this time with a selfie.

I submitted another document with a selfie, which was approved, and I was informed that my account was now fully verified.

Evobet has declined my withdrawal a total of three times. My latest withdrawal request is currently marked as “pending,” but it seems like they are stalling and unwilling to process the payment.

I am reaching out to Askgamblers.com to get an additional opinion on this matter. Evobet has a high rating here, so it should be in their best interest to resolve this smoothly and fairly.

Best regards

Resolved

€3000

Evobet Casino - Refund declined from casino

Hello! I emailed Evobet support on 28 Dec to close my account due to gambling addiction as per their T&C. They didn’t do that so I kept depositing and lost 80€. I asked them for a refund but they refused and said I’m responsible. Please see my email to them and they respond. Please help me to resolve this situation.

Resolved

€80

Evobet Casino - Removed my winnings

I am writing to formally lodge a complaint regarding the handling of my withdrawal request at Evobet.com.

On October 2 I submitted a request to withdraw my winnings of €2,820.29. However, I received an email from Evobet stating that my withdrawal was cancelled and that the amount had been removed from my account, citing Term 63.4 as the reason.

It is important to note that I made two deposits into my account. The rule stated in 63.4 applies only to players with one deposit, which does not apply in this case. The emails I received from Evobet acknowledge my two deposits, yet the subsequent deduction of my winnings seems inconsistent with their stated policies.

Additionally, AskGamblers.com ranks Evobet very highly, which influenced my decision to choose this casino. Given this reputation, I feel unfairly treated and expect a higher standard of customer service.

I have screenshots and screen recordings as evidence of my deposits and the relevant terms. A review of this situation is requested, as the winnings were removed despite eligibility to withdraw them based on their own terms. This matter requires urgent attention, and resolution is sought promptly.

Thank you for your assistance in addressing this issue.

Sincerely,
David

Rejected

€2820.29

Evobet Casino - Payment 10000 NOK pending for 12 days

Hello.

My withdrawal of 10000 NOK has been pending since 30.07.2024.

My account is fully verified and I have made 6 successful withdrawals previous to this one.

TOS says up to 72 hours process time and the monthly withdraw limit is 7000eur I have so far withdrawn 60000NOK wich is about 5000EUR.

When I contact customer service I only get cut and paste nonanswers.

I have about 12,000 euros in my account so this situation worries me.

I hope you can help me since it`s impossible to get an answer from Evobet and we are talking about a substantial amount of money at stake.

Resolved

kr10000

Evobet Casino - Delayed payment of Evobet Casino 400 dollars

Hello everyone,

My withdrawal request of $400, which I submitted from evobet website on February 22, has still not been paid.

I completed the whole KYC procedure. I sent them all the documents they requested. My account has been confirmed But my withdrawal request has still not been approved.

So I sincerely request your help.

Resolved

$400

Evobet Casino - Delaying verification and payment

Trying to verify my account for over 3 weeks.

I created it on October 26th. After a delay of almost 2 weeks, my identity and proof of residence were approved and verified.

Now when I request a withdrawal, they always ask for an additional document. I need my money, trying for more than 3 weeks. I will attach all the email and chat prints here.

Detail: when you send the document on Thursday, they only respond after Tuesday.

Resolved

R$220

Evobet Casino - Withdrawal repeatedly rejected

My account is verified and I have been made successful withdrawals before.

I received email that there has been login attempt from abroad and for safety reasons my withdrawal is canceled. Investigation took 9 days and after that they announced that everything is fine, you can withdraw your money." We have made a full check on your account's activity, and we believe that right now your account remains secure. No further actions are required at the moment." and they promised that my withdrawal request will be processed as soon as possible.

After that my withdrawals still gets rejected. I contacted to live support and they told me that there were technical difficulties and try withdrawal again. I tried once again withdrawal and after couple days my withdrawal is again rejected. I asked again from live support what is the problem. Live support could not tell why the withdrawal did not work, just new procrastination "I have escalated to the department in charge, in order to look this further"

It seems that they just postpone my withdrawal for no reason and hope that I would lose my money to the casino during that time. I have been waiting for my money for three weeks already despite numerous withdrawal attempts, several emails and many live support conversations.

Resolved

€160

Evobet Casino - Refuses to withdraw my funds of €224 for 19 months

I registered on their site in may 2022, played a few sport bets and got limited to 1 eur. I deposited 100 eur and got to 224 eur before my account got limited. I sent every document they asked for verification. After they had nothing to ask anymore, they said that my account is under investigation and they will let me know when the investigation is finished. In the meantime, I have no ability to request a withdrawal. I contacted them several times during the 19 months period, every time they answer that they will ask responsible department and let me know by email (i've never got a response from them). Last time I contacted livechat they told me that my case is not resolved yet. 124 euro profit unable to be withdrawn for 19 months. It's ridiculous.

Resolved

€224

Evobet Casino - Delayed payment for 13 days

According to the attached prints, Evobet has always made it difficult for me to make my withdrawal request from the beginning. Initially, more than two months ago, they informed me that the account was verified, then they asked me for a selfie holding paper, then also, a document proving the phone number, etc... after several confusions on the part of Evobet, including repeated denials and numerous previous withdrawal requests due to "technical problems".

So finally, on September 8, 2023, I made my last withdrawal request, hoping to finally receive my money within 3 business days, considering that all this hassle to withdraw MY MONEY has been going on for more than two months, as per attached print, and worst of all, my account is completely verified, as I sent all my requested documents several times.

So far nothing has been resolved, email and chat always respond to the same automatic things.

In short, I have a pending withdrawal in the amount of R$4,881.00 since September 8th, that is, 13 days ago, not to mention all the inconvenience that has lasted for months

Resolved

R$4881

Evobet Casino - Huge delay in payment

Hello dear ones!

I discovered Evobet.com through its great performance on AskGamblers. However, despite the great reputation I had my account limited in the middle of July/2023 and I was forced to withdraw my funds, something around €328.

As soon as I created my account I carried out the verification process, and on May 22nd I received an email informing me that my account was verified.

However, on July 19th, when I requested my first withdrawal, it was rejected by Evobet, informing me that it would be necessary to send additional documentation for verification, a selfie of me where I write my name, CPF and which site I played on ( Evobet.com). Until then everything is normal, I think it's fair for the bookmaker to have a rigorous verification process.

I requested the withdrawal again after additional verification and after a few days, they came back and said they wanted another proof of residence/telephone number, I had confirmation via chat that the document was accepted, so since the first of August my request withdrawal is pending and I have not received any information as to why it is taking so long.

I contact them on chat and ask what's going on. Of course, this sentence comes and slaps me in the face:

“As the process is being handled by another department, we regret that we are unable to provide a specific timeframe for its completion.”

I've never taken as long to make a withdrawal as I am this time, this is something completely out of the ordinary.

This bookmaker uses the AskGamblers logo as a form of advertising. And in this way it has a great casino rating as well above average.

I'm having a lot of patience as people ask me, but soon it will be 60 days since my birthday and they will have a very distorted view of how the gaming industry works.

Right now I feel incredibly sad and helpless.

Resolved

€328

Complaint Statistics

Resolved 41

Avg. Amount $ 2,259

Avg. Complaint Duration 11 days

Avg. Response Time 2 days

Review this casino

Share your thoughts with other players

Player rating

8.6/10 ● 815 reviews

Top reviews from our players

DawgyDawg

6 years ago

10/10

There are many bonuses and offers and almost every Game is available at Evobet. The site looks interesting and inviting to the players. All games are easy to find.

At the first look I couldn't find a live chat for German players. But it also could be that the chat was down at the estimated time. A live chat is very important in my opinion.

ulle34

6 years ago

9/10

Really nice design of this site. It's easy like how easy and user-friendly this casino works. I have never had any issues regarding to slow connection or any other error. Easy to navigate and very simple. Many slots games with best providers.

I think that the slots runs slow at some times. I would wish that they had a lower deposit limit to qualify for deposit bonuses. Live chat is not 24/7.

Frohny76

6 years ago

10/10

Everything in the big picture fits all of us together. I already had bad experience with casino. This is not EVOBET Casino. The customer service is very good, the structure of the pages very clear, the slot games are ok, and the promotion is also very good :)

GanjaSmoker80

6 years ago

9/10

A lot of slotgames from the best Game Providers like NetEnt or Play'n'Go. A huge selection of different Bonus offers are waiting for you after registration. Exclusive is the no deposit Bonus I like very much. The Support ist always friendly an helps you as soon as possible. The website is very easy to use and the design is very nice and pretty.

diego19888

6 years ago

7/10

Support very helpfully. Easy terms to unlock bonus and promotion events . Many game providers and really very nice interface . Honest prize for FS in game shop

B4nd1t

6 years ago

10/10

Good casino gives free spins to new players. The Promotion Section is easy to find. Good layout and the Costumer Support is very kindly. It's a good casino like this website

Ruslan1990

6 years ago

10/10

Great casino! I like that all my favorite games are under one roof. I appreciate the friendly customer service very much. I like the offers and promotions. I also really liked the welcome bonus!

Leon20

6 years ago

8/10

A lot of slotgames from the best Game Providers like NetEnt or Play'n'Go. A huge selection of different Bonus offers are waiting for you after registration. Exclusive is the no deposit Bonus I like very much. The Support ist always friendly an helps you as soon as possible. The Website is very easy to use and the Design is very nice and pretty.

Some game studios aren't available, but that's not so bad, because there is enough choice. Although I miss for example book of Oz or king of the jungle

blockdude

6 years ago

8/10

I think it's a great casino with a great variety of games to play. The support is also nice and very helpful. The sportsbook absolutely fantastic and easy to play on.
The bonus offers are not bad either.

The minimum deposit of 30 € is a bit steep but otherwise I go unfortunately nothing negative. But I have to write something else because I can not send the rating.

Erikus112

6 years ago

10/10

Good casino gives free spins to new players. The Promotion Section is easy to find. Good layout and the Costumer Support is very friendly. It's a good casino like this website

Evobet Casino News

Read all news about Evobet Casino, check for updates and stay tuned for exclusive bonuses.

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