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Refund declined from casino


Hello! I emailed Evobet support on 28 Dec to close my account due to gambling addiction as per their T&C. They didn’t do that so I kept depositing and lost 80€. I asked them for a refund but they refused and said I’m responsible. Please see my email to them and they respond. Please help me to resolve this situation.
Disputed Casino Evobet Casino
Amount €80

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
I have recieved the refund so this complaint has been resolved. Thank you.
User name loyalty-level-2
I did not yet recieve the refund.
User name
Dear AskGamblers Team,

We kindly request to close this complaint as it has been fully resolved from both sides.

Should Ms. Sanita00 require any further clarification or have additional questions, she is more than welcome to contact us via email.

Thank you for your assistance.

Best regards,
The Evobet Team

Evobet Casino Complaint Stats

Resolved 42 / 44
Avg. Amount $2,235
Avg. Complaint Duration 11 days
Avg. Response Time 2 days

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