Payment of profit

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Hello, the problem was solved, after I logged into my account yesterday and spent all the money on the games. I left them only one request for 1000 euros to pay me, on this site I think it is not normal for them to have such a bet of 200 euros per spin and pay out 1000 euros per week, this is a sure loss, while I was playing I had about 70,000 euros, they cannot pay me. I had to wait a year for 1000 euros per week, complete madness. Close the complaint, I hope they pay out these 1000 euros as soon as possible. On this site, the spin of the games should not be more than 5 euros, because with a large profit from the site they do not have the opportunity to pay it out, in other words, on the site the scheme is only losing, even if you win, you have to lose them immediately, it is impossible for them to pay you out. I have won a lot of money, as I have lost a lot of money, do you know when you win in gambling? After you say withdraw money, pay out, receive all the winnings. This is not the case on this site.

Dear @YankoPopov,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Hello all,

We would like to inform you that your withdrawal request has already been completed from our side.

According to standard banking procedures, the funds should reach your bank account within 3–5 business days, depending on your payment provider and banking institution.

Please also note that, in accordance with our platform’s Terms & Conditions (clause 62.1):

62.1 Payments are processed in a time not exceeding 72 hours starting from the moment that the request has been approved by the Payments department. Before the first payment is made to the User via electronic payment methods, the client is obliged to upload an electronic copy of a passport of his national ID at the relevant section under his Profile. Website, at its own discretion, may ask from the client additional documents (e.g. proof of address, selfies, etc.) prior to their first payment. Remember that forgery is severely punished by law and in cases of suspicion of placing a counterfeit or an edited copy of the documents by electronic methods, Website reserves the right to send such documents to the appropriate regulatory authorities.

We truly appreciate your patience and understanding.

Should you need any further clarification, our support team remains at your disposal.

Kind regards,
The Evobet Casino Team