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DuxCasino

9
CasinoRank Trusted
9.1
Player rating 82 reviews
Complaint response 1 day avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Home to leading software companies
  • Multiple payment options
  • Payments within 24 hours - once processed
  • Live chat is open 24/7
  • Mobile friendly design
What we don’t like
  • Multiple country restrictions
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English, German

Established

2020

Licences

Malta Gaming Authority

Affiliate Program

Chilli Partners

Company

N1 Interactive Ltd. Casinos

Casino Type

Instant Play, Mobile, Live Casino

Deposit Methods

Visa, MasterCard, Maestro, Trustly, Klarna Instant Bank Transfer, Neteller, Payz, Skrill, iDebit, instaDebit, Neosurf, Direct Bank Transfer, Zimpler

Currencies

Euros, Canadian dollars, US dollars, Norwegian kroner, New Zealand dollars, Russian rubles, Polish zlotys

Withdrawal Methods

Visa, MasterCard, Maestro, Trustly, Neteller, Payz, Direct Bank Transfer, iDebit, instaDebit, Neosurf, Bank Wire Transfer

Withdrawal Times

EWallets: 0-1 hours
Bank Transfers: 1-5 days
Cheques: Not offered
Card Payments: 1-5 days
Pending Time: 0-24 hours

Withdrawal Limit

EUR 2,500 per day, EUR 15,000 per month

Software

NetEnt, Games Global, Play'n GO, Yggdrasil Gaming, Betsoft, Quickspin, Playtech, Amatic Industries, Endorphina, Amusnet Interactive (Former EGT Interactive), Pragmatic Play, Relax Gaming, Push Gaming, Red Tiger Gaming, iSoftBet, Evolution Gaming, Authentic Gaming, Elk Studios, Wazdan, Hacksaw Gaming, Thunderkick, Ainsworth Gaming Technology, Booming Games, Pocket Games Soft, Nolimit City, Iron Dog Studios, 1x2Games, Big Time Gaming, Light & Wonder, NextGen Gaming, Blue Guru Games

RTP

Not stated

Live Chat

Contact

Support Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

DUXCasino is an online casino where members can enjoy lots of their favourite games which include video slots and table games. Players can pick from multiple software providers so they’ll be spoiled for choice. Some of these happen to include big names like NetEnt, Play’n GO, Pragmatic Play, Quickspin and Endorphina. The site is available in English and Deutsch and can be enjoyed instantly through a web browser or on the go. DUXCasino is licensed and regulated by the Malta Gaming Authority. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include Australia, Belgium, France, Italy, Slovakia, Slovenia, Spain, Turkey, the United Kingdom and the United States. This list could also include more restrictions so please see ‘more casino details’ for the full list of restricted countries and territories.

Virtual Games

Some of the industries best software providers are here and players will be able to easily sort the games by each supplier which makes it much easier to browse. In fact, there are numerous helpful fiters to help players pick the best games to suit them and of course players can search for their favourites using the search function in the casino lobby. Titles here include the Wolf Gold Slot, Book of Dead Slot, Starburst Slot, Twin Spin Slot and Jammin’ Jars Slot

Players will also be able to get their teeth stuck into some traditional table games which includes variations of Blackjack, Roulette and Poker. 

Live Casino

Players who enjoy those types of table games may also like the live casino here. Games are very similar only these tables are all run by a real life dealer. Players can bet against the dealer or other players and some rooms will be open around the clock providing constant entertainment. 

Mobile Gaming

The casino is also available on the go for players who want to use their mobile devices such as smartphones and tablets. All players need to log in or register is a compatible mobile browser on devices like iOS and Android. Players will gain instant access to hundreds of mobile games anytime, anywhere. 

Support

Anyone who needs help and assistance can contact the casino's customer support team. One of the quickest ways to get help is by using their live chat facility which is open 24 hours a day, 7 days a week. Players can aso email the casino or use their online contact form should they need further assistance.

Security and Fairness

When it comes to security the casino uses a high level of encryption to ensure players are always kept safe. It means that any sensitive data and financial information will always be encrypted before being sent over the internet. 

Games are also monitored for fairness thanks to the casinos random number generator. This is used to make sure all games produce random results, every time.

Player Reviews

9.1
82 reviews
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Date
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Player rating
johnnypyyc
August 9, 2023
2

Nice selection of slots by most of the top providers. They have a bunch of promotions but nothing that great, an average welcome bonus and then mostly mystery drops and tournaments.

On my 3rd deposit I decided to join a tournament for new members. I deposited $50 and went back to the tournament page to see which slots I wanted to play, but couldnt find the tournament that I had just joined. So after over an hour with customer service, they tell me that that tournament is not currently active. Then why was I given the option to "Join" it and then taken directly to a deposit screen. I told customer service that had I not joined that tournament I would have then chosen the "duxbox" as reward for my $50 deposit, is there anyway that I can still get the "duxbox" seeing as I can't join the tournament.

They responded with (Charlie 11:51 PM) At this moment in time, it is kind of late for you to get the duxbox. You should check in later in regards to that"

So I come back 10 hours later and ask about the Duxbox once more and they tell me
(Freddie 08:38 PM) At this moment in time, it is kind of late for you to get the duxbox. You should check in later in regards to that.

They both said the same thing word for word, so I'm pretty sure there AI chatbots, which is no big deal, but I would rather talk with a human that has a conscience and is capable of showing compassion or sympathy. When I deposit at a casino I consider it as paying for a service, I give them money and in return I can play there games and claim there bonuses and sometimes they give me money back. So when I deposit and am expecting to be part of a tournament or receiving a bonus, and they can't deliver, well then its time to move on to and find a new casino that can and will deliver.

Message
DuxCasino
August 24, 2023

Hello, dear!

We are sorry that your experience at DuxCasino didn’t quite match your expectations. We would like the opportunity to investigate your feedback further. Please could you contact as at [email protected] We’ll work with you to resolve any issues as quickly as possible.
Your satisfaction is important to us, dear, and we will do our best to improve a current bonus system.

Best regards,
DuxCasino Team.

4kingidiot
June 4, 2023
1

There was a large amount of games available. The payouts werent comparable to other sites though. I spent around $300 and used there welcome bonus. Wasnt on the site long as below

I was number 1 in the queue and had to wait over 15mins for anyone to reply. I like to play many casinos and usually only play at the ones regurlarly who have good customer service and withdrawals without hassle. This is not a casino that I will be playing at anymore. Account closed

Message
DuxCasino
August 24, 2023

Hello, dear!

We are sorry that your experience at DuxCasino didn’t quite match your expectations. We would like the opportunity to investigate your feedback further. Please could you contact as at [email protected] We’ll work with you to resolve any issues as quickly as possible.
Your satisfaction is important to us, dear, and we will do our best to improve a current bonus system.

Best regards,
DuxCasino Team.

marat-marat-vev
May 8, 2023
10

I've tried playing in Duxcasino and I have to say that I was impressed by their wide selection of live dealer games and slots from various providers. I think that it's also great that they have an app.

It's nice that they have a live chat function but it would be better if they had us players talking to real humans instead of robots. it just feels like talking to ai. When I had an issue with a transaction, the answers were a little vague.

DuxCasino
May 11, 2023

Hello!

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Best regards,
DuxCasino Team.

darius51
May 1, 2023
10

Well-rounded process - registration is intuitive, bonuses are given on every milestone, slots could be given a ribbon for their quality. Deposit and withdrawal could be better. I've got no wallet supported, so I needed to create one. y3

What does not suit me in this casino is the highest minimum deposit amount, and there would be more of all sorts of various tournaments. I consider this casino to be one of the best. <3

DuxCasino
May 11, 2023

Hello!

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Best regards,
DuxCasino Team.

ElAdler
December 5, 2022
9

Yeah, geo-restrictions dispirit but besides this nothing bad. Great mobile interface, awesome games, and no problems with deposits and withdrawals. That's why 9!

DuxCasino
December 5, 2022

Hello!

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Best regards,
DuxCasino Team.

Beast
September 5, 2022
10

Many, many different slots on different themes are really collected here! I already have a few favorite slots, but I try new ones periodically. I really like the design of the lobby, everything is very stylish and easy. You're the best!

DuxCasino
September 7, 2022

Hello, dear!


Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us .We count ourselves lucky for customers like you. We look forward to working with you again in the future!


Best regards,
DuxCasino Team

Lovenia
July 13, 2022
5

Casino and graphics are good supports too.I have nothing to add, I am a new customer and I am not very satisfied. All the games launch quickly and I easily found the ones I play the most, Which is great.

I am not happy with the casino because their bonuses in no way managed to cover the fun for me.i got a total of 150 free spins 100 spins of which every day 20 spins per day and from them i got 0.50$ or 1.00$ for 20 spins. This is a joke and an insult. :) Unfortunately I will be deleting my account. I don't like playing where bonuses are mocked. Nowadays bonuses have become a lie. you give big money and get yellow coins, no thanks!

Message
DuxCasino
August 26, 2022

Hello, Stanko!

Thanks for sharing your feedback.We appreciate your kind comments.
We’re glad you feel satisfied with our service overall ,but we are sorry to hear that you didn't like our bonuses.
Your satisfaction is important to us, Stanko, and we will do our best to improve our current bonus system.

Best regards,
DuxCasino Team.

Jan3790
March 14, 2022
10

I like this casino, it had all games. Many deposit options and fast payout. The support is very good fast and helps with any problems. The best bonuses that I see. Very nice

Message
DuxCasino
August 26, 2022

Hello, Jan!

Thanks for the awesome review, dear! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Best regards,
DuxCasino Team.

ismailbey
February 21, 2022
10

Hello from Montenegro. My favorite casino at this time has all the games, bonus and other activities are provided, full access and no one gets angry with you when you make money ;)
I wanted to thank these casino managers because they started to pay me a large amount of money I won without any problem..

Not a complaint, just a small request: it would be great if you could make a refund to the card we made the deposit on.
Nothing more to write about anyway

DuxCasino
August 26, 2022

Hello, dear!

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us .We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Also we will also take into account your request and I hope we will be able to satisfy your needs.

Best regards,
DuxCasino Team.

diloui
November 9, 2021
9

I love that they have a variety of games, all my favorites. Great first deposit bonuses and every week there are certain days with great bonuses. I also get weekly emails offering me great deals. I pay by Interac and withdraw via Interac.
I had a slight hiccup when I sent in verification papers but it was my error but even with that my account was verified almost instantly and in under 2 days I had my $1500 winnings deposited via Interac into my bank account!

I couldn't say enough great things about this site! Anyone having issues with withdrawing or verification, it has to be on the customer's end because it was simple and fast.

The reason I only gave 9 stars and not 10 is because it takes forever for their site to load. I play at a few different online casinos via my cell phone and it's only this site that takes forever. If that was fixed it would be a solid 10 stars!

Message
DuxCasino
December 8, 2021

Hello!

Thank you for the feedback.
Nice to see that you enjoy your time in our casino!


Best regards,
DuxCasino Team

9
CasinoRank Trusted
9
CasinoRank
9.1
Player rating 82 reviews
9.1
Player rating
Welcome Bonus

DuxCasino: 100% up to €150 + 150 Bonus Spins, 1st Deposit Bonus

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