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Cromwell Casino

Average Complaint Response Time: 5 days
Average Complaint Response Time: 5 days

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Cromwell Casino Review

  • Live chat available
  • Mobile friendly design
  • Easy-to-use lobby
  • Multiple withdrawal methods
  • Limited software providers
  • High minimum withdrawal limit
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General info & Latest Promos
Website https://www.casinocromwell.com/
Established 2017
Owner Sprocess Online Limited Casinos
Casino Promotion Cromwell Casino: 100% up to €/£/$ 2000 + 20% Cashback

Cromwell Casino is an online casino with a games lobby where members can enjoy the likes of 3D Slots, Classic Slots, Table Games and Video Pokers. Players will find the complete selection of games from providers like NetEnt, Microgaming, Betsoft which can be played instantly through a web browser. Players can also log in and play using their available mobile casino. Cromwell Casino is licensed and regulated by the laws of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here as the casino cannot accept players from but not limited to residents from the United States of America. Players should also make sure online gambling is legal in their jurisdiction before attempting to open an account here. The full list of restricted countries can be found under ‘more casino details’.

Virtual Games

Players who enjoy slots will find NetEnt, Microgaming, Betsofts collection of 3D slots in the casino lobby including some of their newest releases. Games are available to play in both fun and real mode with games offering a range of bet limits to suit all. There is a varied selection of themed games and some of Betsofts most popular games can also be found here. Titles include the Gonzo's Quest Slot, Starburst Slot, Stampede Slot, Tiger’s Claw Slot, Tycoons SlotBoomanji Slot and After Night Falls Slot.

Those who prefer to place their bets at the tables can enjoy plenty of different variants. These include games of blackjack and roulette and other classics like Craps and Baccarat. Poker games like Ride’em Poker and Caribbean Poker can also be enjoyed.

Also found in the casino lobby is a selection of video poker games. Players can enjoy games like Double Bonus Poker, Deuces Wild and Joker Poker.

Other games like scratch games and virtual racebook can also be found in the casino lobby.

Live Casino

Unfortunately, there are currently no live dealer games available.

Mobile Gaming

Players who like gaming on the go can log in and play using their mobile, smartphone and tablet devices. The casino has optimized their games, so they can be enjoyed through a mobile browser which also means no app or downloads are required. This is perfect for players looking for more even more convenience than instant play.


Anyone who needs help and assistance can use the casinos customer support team which is available 24/7. The casino has a live chat facility however there won’t always be an agent on hand to help. Players can email the casino or fill in the online contact form for the times live chat is unavailable.

Security and Fairness

When it comes to security the casino uses a high level of encryption services, verified by Comodo Ltd. This encrypts players personal and financial details before they are transmitted over the internet giving players complete security.

They also use a random number generator which randomly produces the results of the games found at the casino for fair play.


Casino details
More Casino Details More details
  • Website

  • Software

    Microgaming, NetEnt, Betsoft
  • Deposit Methods

    Bank Wire Transfer, Maestro, MasterCard, Neteller, Visa Debit, Visa Electron, Visa, Skrill
  • Withdrawal Methods

    Bank Wire Transfer, Maestro, MasterCard, Neteller, Visa Debit, Visa Electron, Visa, Skrill
  • Withdrawal Times

    EWallets: 24 hours

    Card Payments: 3-5 days

    Bank Transfers: 3-7 days

    Cheques: Not offered

    Pending Time: 24-48 hours

  • Withdrawal Limit

    Maximum withdrawal is established only by the sum of the deposit
  • Restricted Countries

    • Australia [1]
      • New South Wales
    • Estonia
    • Germany [1]
      • Schleswig-Holstein
    • Italy
    • Puerto Rico
    • Slovakia
    • Spain
    • Sweden
    • Switzerland
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
  • Casino Type

    Instant Play, Mobile
  • Manual Flushing

  • RTP

    Publicly audited
  • Currencies

    Euros, British pounds sterling, US dollars
  • Languages

  • Licences

  • Company

    Sprocess Online Limited Casinos
  • Established

  • Live Chat

  • Contact

    Support Mail Email: [email protected]

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Cromwell Casino Reviews by Players


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Hurricanez89 3 reviews
Reviewed on February 12, 2019


Gameplay works just fine.. Decent amount of games.


NO way to get in contact with support! Non of my sent emails have been answered so far.

I won 400 euro, but I cant withdraw because my email has not been verified, I keep clicking the link to sent me a new link, but no emails received so far... Fun thing is, I did receive promotional offers tough, and all of the offers are addressed with my full casino name!!!

Bad casino!!!
Inactive user
Reviewed on January 16, 2019


I would advise no one to bet or accept any bonus from this Cromwell casino, because if the bettor is winning in the first two sessions, they activate the roulette defense mechanism, and you lose all your money! The roulettes are not worth anything either! With the bonus they only allow roulettes of 3 initial units! With the € 10 bonus that the casino itself redeemed for real money, which is to be mistrustful, because no one does that, I managed to get to € 70.00, but to the 4th session after dropping the bank in more than half, I get the roulette, with the ragged excuse of the lack of connection, which is a lie! This window is set when the casino draws the winnings to the bettor! Credibility in this casino equals zero. Conditions for withdrawals imply that they do not deserve trust! Get away from that casino! If you doubt it, read the terms and conditions of the casino! To the managers of this casino, do not worry about answering me, because I know perfectly well all your ragged excuses on these matters! Your objective is to get the money out of the bettors, because an honest and credible casino, does not block the games to the bettors ... That is lack of transparency!
Fiekie247 892 reviews
South Africa
Reviewed on September 26, 2018


I joined casino Cromwell over 2 months ago and took their no deposit sign up 10-euro free bonuses. The wagering for the bonus was set x10 according to the bonus section under my profile which was not bad.

I saw they only have Betsoft games, and I must admit lately Betsoft slots are not bad. They really stepping up their game. After registration the bonus was credited immediately. I started playing with minimum bets on Blood Eternal, but the slot was very cold. I switched to the angler and voila x200 with almost a full screen on wilds and 1 retrigger. A few hours later I completed wagering and wanted to contact support of find out about the withdrawal process.


Stay Away because support is never online as in ever is live chat online. They do not respond to email, up until 2 weeks ago I saw my emails started bouncing back whenever I emailed them. I eventually got hold of live chat and then they said I have not wagered enough. I had to wager my sign-up bonus x20. I was arguing with support and they cut me off. I decided to wager the additional 100 euro and completed that wagering as well. According to their terms you can cash out x10 the bonus amount. I did not see the option to withdraw to e-wallet as only wire transfer was available. I manage to get support again on live chat finally a few days later and she said I can request a withdrawal. I went through the withdrawal wire transfer process of entering my details etc. After entering all the information, I saw they charge 37-euro processing fee for withdrawal, support told me e-wallet withdrawal are not available at all (Which is bad). The page just redirects to the home page whenever I submit a withdrawal.

I would suggest you stay away from this casino, mainly I have 120 euros in my account over a 1 month and the withdrawal process does not work. Support keep on telling me they will get back to me or I should email them, although I explained my emails bounce back, still no feedback and support blatantly ignored me. I am pissed of going through all the hoops of completed wagering and nothing can be done with my withdrawal nor does anyone get back to me.

I even had login issues for a while but it got fixed – 2 out of 10 things work on this website, so do not waste your time or money or energy at this casino, as you will just get frustrated and there is nothing you can do about it.

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