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Casollo Casino

Learn more about AskGamblers CasinoRank, our rating system built on over a decade's experience working with casinos and players alike.

We may earn a commission through affiliate links. Get the truth. Then play.

Average Complaint Response Time: 2 days
Average Complaint Response Time: 2 days

Casollo Casino Review

  • Top-tier software providers
  • Mobile-friendly
  • Live chat present
  • Live Casino available
  • Numerus country restrictions
  • Live chat not available 24/7
Suggest an edit
General info & Latest Promos
Website http://www.casollo.com
Established 2018
Owner Stage5 N.V.
Casino Promotion

Casollo Casino is an online casino, owned and operated by Stage5 N.V. The casino is a home to numerous online slots, table games, sports betting games, and other casino specialties, powered by the leading suppliers such as NetEnt, Habanero, Microgaming, Wazdan, Playson and Pragmatic Play. Furthermore, live casino is also available. Casollo Casino is licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Due to legal regulations, Casollo Casino is not available to players from Belarus, France, Hungary, Latvia, Portugal, Singapore, The Kingdom of the Netherlands (Netherlands, Curacao, Aruba, Bonaire, Saba, Statia and St Martin), Turkey, Ukraine, the United Kingdom, and the United States.

Virtual Games

Apart from featuring virtual games from industry giants like NetEnt and Microgaming, Casollo Casino is also a home to video slots powered by the leading suppliers such as iSoftBet, GameArt, Tom Horn Gaming, Amatic Industries, Wazdan, Playson and Pragmatic Play. The most popular titles include Creature from the Black Lagoon slot, Twin Spin slot, Admiral Nelson slot, La Cucaracha slot, and Magic Forest slot

Table game selection comprises roulette and blackjack variants, such as Double Exposure Blackjack, Blackjack Pro, Roulette Advanced High Limit, and European Roulette. 

Video poker enthusiasts can take advantage of alternatives like Double Joker Poker, Oasis Poker and Joker Wild. 

Live Games

Those who enjoy the thrill of playing against live dealers will be happy to find out that Casollo Casino offer several games within their live casino section. To be precise, Live Baccarat, Live Blackjack and Live Roulette are at players' disposal at any time.

Mobile Gaming

Players can load up Casollo Casino on their compatible mobile device and log into their account instantly. This mobile casino gives players a chance to spin the reels of different online slots and other casino games, anytime and anywhere.

Support

In case players have any questions or issues, they can get in touch with a casino representative through the live chat feature, directly through the casino website. Alternatively, they can give the casino a call or send an email. 

Security and Fairness 

Players can rest assured that Casollo Casino uses SSL encryption on all pages of its website. This technology prevents anyone from being able to read any information sent to the casino, from passwords and personal information to banking details and other confidential data.

Furthermore, members can rest assured that they are getting a fair game at Casollo Casino. All games are routinely audited, ensuring that every game round is unbiased and genuinely random.

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Casino details
More Casino Details More details
Responsible gambling info Responsible gambling info
  • Website

    http://www.casollo.com
  • Software

    Microgaming, NetEnt, Evolution Gaming, iSoftBet, Quickspin, Ezugi, Playson, Amatic Industries, VIVO Gaming, Wazdan, GameArt, Habanero, Pragmatic Play, Tom Horn Gaming, Spinomenal, Merkur Gaming, Thunderkick
  • Deposit Methods

    EcoPayz, MasterCard, Neteller, Paysafe Card, Visa, POLi, GiroPay, EPS, Boleto, Euteller, Neosurf, QIWI, UnionPay, Skrill, Direct Bank Transfer, WebMoney, Zimpler, Flexepin, MuchBetter, AstroPay Direct, Moneta
  • Withdrawal Methods

    Bank Wire Transfer, MasterCard, Neteller, Visa, EcoPayz, Skrill, Flexepin, AstroPay Direct
  • Withdrawal Times

    EWallets: 0-24 hours

    Card Payments: 0-24 hours

    Bank Transfers: 3 days

    Cheques: Not offered

    Pending Time: 0-24 hours

  • Withdrawal Limit

    EUR 2,000 per day, EUR 5,000 per week
  • Affiliate Program

    Casollo Affiliates
  • Restricted Countries

    • Afghanistan
    • Aruba
    • Australia [1]
      • New South Wales
    • Belarus
    • Bonaire
    • Canada [13]
      • Alberta
      • British Columbia
      • Manitoba
      • New Brunswick
      • Newfoundland and Labrador
      • Northwest Territories
      • Nova Scotia
      • Nunavut
      • Ontario
      • Prince Edward Island
      • Quebec
      • Saskatchewan
      • Yukon
    • China
    • Cuba
    • Estonia
    • France
    • Hong Kong
    • Hungary
    • Iran
    • Italy
    • Latvia
    • Metropolitan France
    • Netherlands
    • Netherlands Antilles
    • North Korea
    • Portugal
    • Puerto Rico
    • Russia
    • Saba
    • Saint Martin
    • Singapore
    • Slovakia
    • South Korea
    • Spain
    • Statia
    • Sweden
    • Switzerland
    • Syria
    • Turkey
    • Ukraine
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
  • Casino Type

    Instant Play, Mobile, Sports
  • Manual Flushing

    No
  • RTP

    Not stated
  • Currencies

    Euros
  • Languages

    English, Finnish, German, Spanish, Russian
  • Licences

    Curacao
  • Company

    Stage5 N.V.
  • Established

    2018
  • Live Chat

    Yes
  • Contact

    Email Support Email: [email protected]

    Phone Support Telephone: +5999 562 1555

  • Deposit Limit Tool

    N/A
  • Wager Limit Tool

    N/A
  • Loss Limit Tool

    N/A
  • Time/Session Limit Tool

    N/A
  • Self-Exclusion Tool

    N/A
  • Cool Off/Time-Out Tool

    N/A
  • Reality Check Tool

    N/A
  • Self-Assessment Test

    N/A
  • Withdrawal Lock

    N/A
  • Self-Exclusion Register Participation

    No
Suggest an edit

Casollo Casino Reviews by Players

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Write a review
axel123 6 reviews
Message
Reviewed on October 12, 2020

LIKED

Great and many bonuses. Great Sportsbook when it was available. Trying to find out something more that is great but actually I don't think it is something else.

DISLIKED

Impossible to get in touch to someone that can help you.
Live chat is never able to help you and they never answer emails.
When writing questions to Live-chat they will block you after a few questions.
Offers a bonus on sportsbook but they don't have an sportsbook available to gamble on. When asking for when the sportsbook should be available again no one has any information.
This is not the first time I am in trubble with these guys and the same thing happened the last time too.
Stay away from this site if you don't want to give your money away.
ESpiriT 1 review
Reviewed on October 7, 2020

LIKED

They have many slots and different games to choose pragmatic netent playngo megawys low of fake promotions that will bait you and if you beat casino and win they will void all winings

DISLIKED

Worst casino I ever played. I recieved strange promotion with 200% deposit ended with 500% up to 100€. For this higher % promo I Was suposed to do wagering of 55x instead 35x. So I wagered 33 000€ and manage to win 3600. I was so happy untill next day where they blocked my account and said that I am from UK and I am not eligable to play. Evn support new this info from first day and even advised me to play over proxy to be able to play pragmatic games. This is never play in casino, pure scam! If anyone is able to help me out I will appreatice that? I got all conversations recorded and I am about to write on gambling comission. Guys stay away save your money and nerves!!!!!
szuwi1 1 review
Poland
Reviewed on August 14, 2020

LIKED

Actually nothing to be honest.

DISLIKED

Really bad sportsbook, which is closed since 3 months. Every question at livechat - answer is "please contact via email, sportsbook is in update", etc. Writing of which - they have not answered any single email yet since mentioned 3 months! I have also been still waiting for my money since over 3 months.
lonnie 6 reviews
Message
Reviewed on August 13, 2020

LIKED

I like the design and the layout of the site which ensures a good usability. I like the fact that they have a live chat which helps you whenever you have a technical issue with the site.

DISLIKED

It's a slow-pay, maybe, no-pay casino. I requested a withdrawal on April 17 which is still pending. In other words, I've been waiting for 4 months and 1 week. I've sent more than 43 emails to info@casollo.com as I was told by live chat. They didn't reply once. They just ignore every single email. I suggested them to split the withdrawal amount if they are unable to pay the whole amount (982.06 EUR) at once, but they just keep on ignoring my requests. In the meantime, whenever I visit the live chat they block the chat window by cookie and/or IP so that I can't enter the chat anymore. It's a disgrace. I don't know if they pay. Maybe the site turned into full scam.
supermario112 5 reviews
Netherlands
Message
Reviewed on July 12, 2020

LIKED

They have many slots and different games to choose from and the live chat is always friendly, always fast and there to help you, and they also have nice bonuses.

DISLIKED

They don't pay me my withdraw. I have 2000 euro in pending withdraw now for more then 4 weeks. It's ridiculous they don't reply my emails. I hear nothing from them, they don't react at all I really don't know what to do anymore. I hope somebody can help me get my money. I had won 16.000 and of that 2000 is in withdraw and the rest I already lost by playing because you can only withdraw 2000 a day. But they don't pay me at all and my account was approved years ago and they already payed me years ago 2x 600 euro and now I get nothing I hear nothing, I don't know what to do anymore.
kathrine755 1 review
Australian Capital Territory
Reviewed on June 11, 2020

LIKED

I think the casino is great. You are well looked after. When I play, I only play in this casino. I always do something to win. Don't rip off. :) I can recommend it to everybody. It is always up to date. :)

DISLIKED

Sometimes you wait too long for a response from support. But that's not a bad thing. There is not much negative to say. ;) I really have nothing to complain about.
Lefrie 1 review
Czech Republic
Reviewed on June 11, 2020

LIKED

I like this site, they have a lot of nice bonuses. It's the perfect casino for bonus players. And not only the bonus is nice, think they have all slots I need. Prefer Ygdrasil, Microgaming and Playngo.

DISLIKED

I only miss Freespins and I would prefer if I can deposit less than 10 Euro, but I think it is because of nearly all countries can play there. Other country more money.
Amelie1980 1 review
Canada
Reviewed on June 9, 2020

LIKED

Great casino. Always like to play on this site. Great support and good bonus offers. I can only recommend it. ;) Questions are answered quickly. Payouts are made very quickly. Didn't have any problems yet. :)

DISLIKED

The site does offer many promotions for bonuses, but unfortunately the free spins are missing. :( Cashback can also be improved. On the whole, nothing wild. Otherwise there is not much negative to say.
Aufwiedersehen 9 reviews
Belgium
Reviewed on April 5, 2020

LIKED

Not so bad after all. Found this casino by accident, deposited 10€, lost it, then deposited 3 times 10€ each. On fourth deposit I made 50€ and withdrew. So I was in some plus. They have really good bonuses, and you can play preaty long with 10 euro deposit. I am ok with this casino.

DISLIKED

Few times some of Netent games didn't want to load, so I had to contact the customer service on their chat. It was fixed the very same day. From that moment I didn't have similar situations.

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