Page 2 – Player Reviews for Casollo Casino

Another casino with a great selection of games. Bonuses are fairly good. All of the games are loading fast. Customer service handy when you need them. They accept cashouts on Skrill and Neteller, which I only use.

I'd like to see more promotions like freespins or cashback. Lost few hundred euros in last week, not that I am complaining, but I didn't receive any cashback for that.

Positively surprised by this casino. On the second day I managed to pull out some decent amount. My favorite slots are included in huge selection of games. Enjoy play here, it is stress free.

I do not know what to put in this section considering that I am satisfied playing in this casino, but let's say more bonuses would not be a bad idea for someone who is playing a lot.

According to the conditions, the casino completely suits me. Wallets are all that I use. A 300% bonus is very well. I immediately replenished $100 into the account. The bonus worked the same evening. I already withdrew $50 on a Skrill. Everything is fast. According to the casino itself - the choice of slots is huge and the graphics are excellent. Anybody will find for himself what he needs. I already found)

This is a very reliable casino with a huge variety of games and providers.
My main advantages are: the payouts are fast enough, the customer service is helpful in a real sense of that word, and the promotions especially on a weekend are more than good for me.
I can only recommend this casino for everyone to try at least. You won't regret that decision.

It is not quite a complaint but the background of the main page is black which I find a little bit depressing. I am superstitious and I would change it to light blue or something similar to that.

Actually a very likeable casino with very fast withdrawal time within two business days. My favorite games are there and many providers. Online support very polite and friendly. Always available. At least when I was playing. Like it!

Unfortunately I was not given a cashback few times that I asked the customer service on online chat. Lady there was very nice and polite to me, but no cashbacks!

Decently good casino equipped with lots of slots. My verification here was quick, on a second day it was done. Chat support, although not always available is very friendly and ready to help on whatever issue. Withdrawals - no problem. Not so bad after all, I gave it a 9 stars.

The bonus offers are all right but could be better If you're asking me ;) I would like to receive more promotions, especially on week days. That is what this casino lacks.

Probably beginners luck. On my second deposit I managed to pull out 200$. With the bonuses they give, it is much easier. I will continue to play here for sure.

Perhaps the search bar for the games, it was hidden. It took me a while to find it. Anything else seems more than good to me. Once more, love the casino.

I have had my doubts about this casino, but as I started playing I found out it is not bad at all. They offer cool bonuses, especially for newcomers. They have a sportsbook as well.
The huge variety of games from many different game providers.
The verification process was easy and simple, and I received confirmation the next day that my documents were received and approved. The chat service is always friendly with me. I am satisfied with this casino.
Huge variety of games from several vendors

If I could choose something that would be the lack of regular promotions and offers, mainly through emails. Although the bonuses are great, especially the welcome package, that area of this casino could be improved even more.

I uploaded all documents which were verified the same day. My favorite games are there and the chat girl seems very friendly with all of my questions answered. I can only recommend this casino for you to check.

In fact, I have not seen any downsides, so this casino seems quite satisfying to me as far as I have played. If anything, maybe the interface should be in brighter colors.

Very nice casino with a lot of games, I found slots, live dealer and sportsbook. I commend that casino. They also have a lot of possibilities to deposit and to withdraw and very important for me, they have 4 nice deposit bonusses. One time i earn some money and after verification i got my money very fast.

The livechat is not allways available, but if available I found a very friendly and competent support. The verification needs 3 days, its bad, but in other casinos I always have the same.

Very bad casino and bad customer service. They stall all withdrawals to make people cancel their withdrawal and lose the money.

Also you can't set up limits and you can't self exclude your self from this casino. The online chat is not available if you have a pending withdrawal. I sent mail to self exclude my self from this casino but they don't even answer the mails.

This casino Is a fraud scam. Be aware of it.

I wanted to check this casino out, deposited three times 20 euro until I won something small. It is ok casino worth checking. They do payouts on Skrill too.

Few times the sportsbook wasn't running smoothly. I couldn't skroll down to the bottom of the page to choose more game's options. I said it to the chat-lady and they fixed it.

Nothing.... Maybe a nice bonus but that is. I actually enjoyed playing here but now I will definitely never play the casino again because I am still waiting for my money over 3 months.

- I am waiting over 3 months for my money
- Impossible to contact the Casino
- Bad support
- Even after two complaints with Askgamblers, there was no reaction

I really like this casino, skrill is available for my country, and this is very rare at the time. A 100% bonus is available for every deposit, even a very small one. A lot of games are limited when playing the bonus, but this is not a problem, because it mainly concerns netent. Slots usually work well, there are no lags. It works as it should.

As for the cons, unfortunately the worst thing about this casino is that the payouts go very long. I play in this casino from the very beginning of its establishment. At the beginning, the payout was processed within 24 hours, then within 48 hours, now, the payout goes at least 5 days, usually 7 or more. On chat they know nothing. I have about 100 deposits and over 10-15 withdrawals at this casino, so I know how it works. I currently have a problem at another casino in this network, I was forced to make a complaint. Withdrawal made in Casollo, a few days later than in another casino of this network was withdrawn, and in that casino there is still a lack of information and zero contact with support. Anyway, Casollo also doesn't really write back to emails.
If the payout time would return to the state of the beginning of the creation of 24-48 hours, it would be a really high rating - and so maximizing 6 stars

Nothing.
They has nice bonuses but it doesnt care because they freeze your money when trying to withdraw them.
I can see that this happens a lot of times.

No customer support at all.
Not answering emails.
Late withdraw, was told 48 hours, now it has gone one week.
Don’t join this site. They Will not pay out your money in right time, maybe not at all.

In general - everything is okay. Very friendly welcome bonuses: "1st Deposit", "2nd Deposit" "3rd Deposit" "4th Deposit" are up to 500 euro. Any other casinos have 50 euro - 200 euro range. So yeah, that's cool. Also good game selection. But let's talk about criticisms.

I made two withdraws and both times I had big troubles and just annoying outcome. I waited for like 1 week. When I asked live chat - what's with my withdraw. I just received: still looking into it, etc. after writing practically everyday. they released my fairly earned money. Both times - same situation.

As a newbie in online casinos, I am pleasently surprised by Casollo. Actually by the way how often I get the winnings and free games. First I thought it was a beginners luck, but it continued in that fashion and still is. Can't explain it honestly, but who cares. At the end of the day, we all know what is most important when playing in casinos.

Lately some of my withdrawals weren't being paid on time, so I had to wait 2-3 days longer but they explained me the 'hick-ups' and everything was ok then. I will continue to play here as long as I keep withdrawing. It's as simple as that.

Found this casino recently and thought to myself why not. I won something little after one week of playing and withdrew on my skrill card easily. They have countless of games to choose and I find it fun to play in this casino.

The live chat is available only from 15-23 and I love to play in the mornings sometimes. So, they should include the first shift on in case I have some questions regarding games or smth similar

Don't understand some of the complaints. I play there for maybe three-four months and I lost some days and some won. It is actually not bad at all. The withdrawals were never a problem. They paid me out every cent every time I cashed out. But this is a gambling business, one has to accept the loses too.

The customer service in live-chat should be active at least 16 hours a day. Sometimes when I play from my country in the mourning, the chat isn't available if I have some questions.

I am very pleased with this casino as I was looking for a new place to play. A nice website with a great choice of games. Easy to make both deposits and withdrawals. Live-chat is quick to respond and willing to help.

Navigation around the website was a bit confusing and I couldn’t find the searching bar for games. In chat support then I was told where it was. In my opinion it should be visible somewhere on the top of the page. It isn’t big of a deal, but could be fixed though.

nothing to say here ... its a terrible casino you should no play here. The only positive that I got my money after a long period of time.. dont play here!!

Really bad casino. They have the worst support and they lie! They dont havr evolution gaming anymore! It took 5 days for the payment to be approved! after verification was done. Then It took 9
days for the money to arrive!!! they told me they made it after I told them I make a complaint here it was done and I saw it on the statement that they initiated on monday!!! so 7 days after the told me it is approved! dont play here! also low withdrawal limit fron 2000 € and 5000/month

There is really nothing good at this casino. There are a lot of better running casinos out there so try any of those :) but not this one.

Oh man, where do I start? Site is full of bugs, there is a total confusion on filters to find the right slot. While playing some slots there is that little cloud to start the chat. And it cannot be removed. Deposit bonus could not be cancelled. The whole site looks like the first attempt to have an online casino. It is funny really. The only thing that deserves more than 1 star is that my account was permanent close in a minute. Stay away, if you ask me.

I played a few slots on this casino and I liked it. Had some few wins but eventually I lost everything and that's part of gambling. Look forward to win big on this casino.

This site is little bit slow and doesn't offer great bonus comparing to other casinos. And live chat takes longer to respond, apart from that everything's great, love it.

Good bonus and friendly support. They have a lot of games to choose among. There homepage is easy to use and it has a nice search function to find specific games.

Very slow payment. I had to wait 16 days for 950 euro. They sent me the money in 3 steps telling me that big amounts was blocked by my bank. I called my bank and they just laughed telling me it wasn't true. When I confronted the live support about it, they just say wait, and you will get your money. I got the money but it took 16 days before I finally got the last payment. In the meantime I talked with live support a lot of times and every time they said; tomorrow you have your money, which wasn't true. I had to tell them, that Askgamblers would get contacted if I didn't get my money - first on that time I finally received my money.

I have decided to get my account deleted because of this case.

The casinos homepage do not give the player the possibility to see transactions / history.

Went to this casino through a forum where they were giving 5€ no deposit bonus and I still play there with ups and downs. They are paying out as they say money is usually at my bank account the same day. customer service is very friendly... even when I am not :) Verification was done in a few hours. They are giving 100% bonus offer on every deposit which is great for me. Although they have many many games, i only play few. I like this casino.

I didn't find anything that would make me complain or say something negative about this casino... or maybe just one thing, they don't have chat support after midnight, and I play sometimes in early hours.

I like this casino, the bonus offers are good for higher deposits since their maximum bonus amount is more then others on a single deposit. Payments and Games are all in place which I need to choose. Verification was easy and fast.

Looking for Yggdrasil games what they don't have.. but maybe in the future (hopefully). Game searching could be improved since they have a lot of games.

One of the best casinos in terms of earning. And one of few where I take every month big cash.
A lot of games, a lot of payment options, easy verification, fast payouts, helpful support... took few times big money. Although I am checking regularly for new casinos, I always come back to Casollo.

I'd like to have more free spins and free bonuses... not enough promotions... but not such a big issue as long as I'm winning.

Only thing good about this casino was the support lady seemed friendly enough, and fast deposit times.

The whole casino.. unable to play most games, and the games I was able to play looked like a child made them!
Very questionable but could be due to my location.

The layout of the casino seems very lazy and bug riddled.