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CasinoLuck

Item: CasinoLuck
Rating: 1
Author: Bojana D.

Our Rating CasinoRank

1/10

CasinoRank

Player Rating 89 reviews

7/10

89 reviews

Complaint Response 23 complaints

2 days avg. 23 complaints

What we like

Variety of games
Instant play, mobile
Customized live chat offered
Software is proven fair by TST
Software is proven fair by TST

What we don’t like

Various restricted countries

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Bojana D.

CasinoLuck Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

http://www.casinoluck.com

Established

1999

Licences

Malta Gaming Authority, UK Gambling Commission, Danish Gambling Authority

Company

Aspire Global International Ltd.

Affiliate Program

Casino Luck Affiliates

Languages

English, Finnish, Norwegian, French

Casino Type

Instant Play, Mobile, Live Casino

Deposit Methods

Bank Wire Transfer, Neteller, Visa, Sofort, Giropay, EPS, Euteller, Trustly, Skrill, Skrill 1-Tap, Zimpler, Paysafecard, Payz, MasterCard, PayPal, Rapid Transfer, AstroPay Card, Wire Transfer, instaDebit, Easy EFT, Interac, MuchBetter

Deposit Fees

Withdrawal Methods

Bank Wire Transfer, Neteller, Visa, Entropay, Skrill, Skrill 1-Tap, Payz, Trustly, MasterCard, PayPal, Rapid Transfer, AstroPay Card, MuchBetter

Withdrawal Fees

Withdrawal Limit

EUR 7,000 per month

Currencies

Canadian dollars, Danish krone, Euros, British pounds sterling, Norwegian kroner, US dollars, Australian dollars

Pending Time

48-96 hours

Withdrawal Times

E-Wallets 0-48 hours
Bank Transfers 2-6 days
Card Payments 2-6 days
Weekend Cashouts No
Progressive Jackpot Wins None

Game Providers

Games Global, NetEnt, Evolution Gaming, Betsoft, Nyx Interactive, Play'n GO, IGT (WagerWorks), iSoftBet, Quickspin, Light & Wonder, Big Time Gaming, Foxium, Merkur Gaming, Blueprint Gaming, Just For The Win, Lightning Box, 2 By 2 Gaming, Reel Time Gaming, High5Games, NextGen Gaming, Old Skool Studios, Elk Studios, Inspired, Skywind Group, Thunderkick

RTP

Not stated

RNG Tested

Progressive Jackpots

Game History Feature

Deposit Limit Tool

Yes

Wager Limit Tool

Yes

Loss Limit Tool

Yes

Time/Session Limit Tool

Yes

Self-Exclusion Tool

Yes

Cool Off/Time-Out Tool

Yes

Reality Check Tool

Yes

Self-Assessment Test

Yes

Withdrawal Lock

Self-Exclusion Register Participation

Gamstop

Live Chat

24/7

Email Support

[email protected]

Phone Support

+356 21316590/1/3/4

FAQ Section

Suggest an edit

CasinoLuck is a fairly new online casino that hails itself as a modern Web 2.0 establishment. The casino is powered by Microgaming and NetEnt platforms which have been enjoying substantial market share increases and are quickly becoming the leaders in the online gambling world. There are also other softwares included such as IGT (WagerWorks), Betsoft, iSoftBet, Play'n GO, SG Gaming, Evolution Gaming, and Nyx Interactive.

Games

Gamblers of all types should be pleased with the variety of games available at CasinoLuck. NetEnt software has really set the bar for game quality and variety online. While other platforms have slot machines that all look and feel the same, CasinoLuck's video slots are all unique and exciting to play. Immortal Romance slot, for instance, has a captivating theme and one of the best featured soundtrack around. “Sticky Win” as it is called is triggered if the player wins anything or if he or she gets a Sticky Win symbol. Any winning lines are held in place, and all other squares are respun. This goes on until no more additional wins are hit. No other slot allows players to win so much on any normal spin.

In addition to their quirky slot machines, CasinoLuck has a plethora of table and specialty games to keep everyone satisfied. A few of these games can't be found anywhere else. Hi Lo Switch slot, for instance, is a game where players bet on whether cards will be higher or lower than the one placed. In this regal version, players may choose to play on any one of three cards, or change their cards up to two times. With fresh variants of blackjack, casino pokers, and video pokers, as well as plenty of colorful scratch card games and others, CasinoLuck offers enough games to keep anyone entertained for hours.

Support

CasinoLuck offers several types of customer support, including telephone support, email and live chat, where possible issues are already highlighted.

Responsible Gambling

CasinoLuck is very professional with how they conduct themselves. Where many other online casinos act in a predatory nature towards compulsive gamblers, CasinoLuck provides gamblers resources that they need if they have a problem. In fact, most issues can be resolved without having to contact support at all. Since CasinoLuck does not offer live chat, this is very important. From inside the casino client, players can opt to self-exclude themselves from play for a span of either a week or six months. CasinoLuck takes these self-exclusion options seriously and will not allow players to re-activate their accounts for any reason until the self-exclusion period is up. The casino also offers permanent self-exclusion, and their website is filled with encouraging resources to stop problem gambling.

Players may also set deposit limits for themselves in the cashier window if they find themselves with a bankroll management problem. CasinoLuck does allow players to change these limits at will, but limit increases are subject to a pending period to prevent compulsive gamblers from making hasty decisions. Thumbs up to CasinoLuck for making problem gambling prevention a priority.

Certifications

CasinoLuck posts that they are “RNG Certified” with an image in their website footer. Looking closer into this we found additional information in the “casino” section of their FAQ. As CasinoLuck use NetEnt's flash casino all games are tested and certified by industry giant Technical Systems Testing (www.tstglobal.com). All games are played directly towards a NetEnt server and individual operators cannot make any changes to the RNG or pay-out tables. CasinoLuck also states that it uses SSL encryption to keep all sensitive data protected from cyber-thieves.

Complaints

Read the complaints other players have left for CasinoLuck. Learn more about complaints.

Show all complaints

Submit complaint

Not able to get winnings

I made a small withdrawl of £80 on Wednesday 28th November. Today is Monday 3rd of December and it is still pending. Every time I speak to someone they say it will be done the next day or there’s a problem with my documents. I had an email to say my documents had been approved on 28th Nov. I spoke to an agent today who said the payment department was not available (of course) and he would get his manager to email me as a matter of urgency. Well that was 9 hours ago and I’ve heard nothing. I do not mind waiting for my money to clear once it’s been processed as I know this can take a few days, it’s the fact that it is still pending and it is literally like it’s just being left there and no one is doing anything about it. I have played on hundreds of casinos and have never known winnings to be pending this long, with no one helping me or dealing with it.

Resolved

£80

Waiting 20 days on a 10,000 SEK withdrawal

13 September i opened an account on CasinoLuck. I played the welcome bonus and i manage to win 10 000 kr. I made a withdraw, i am still waiting after 19 days. I have not been given any information and they not answer my mails. I followed they bonus rules, i read them before. I feel bad, i dont know whats going on, i feel helpless. Please help me- Nicklas

Rejected

kr10000

Missing funds due to game glitch followed by inadequate investigation of the issue

I have been gambling online for 8 years now and spent probably over a million. My 'total game play' might be somewhere around 25 mio. All casino accounts I have opened (via AskGamblers) have always been examined by me on AskGamblers, I like to play at fair and reputable casino's. I have a positive track record and large game plays at many of them. My faith in the online gambling industry has always been high and I have always been telling people: "as long as you select reputable, licensed and audited casino's, you are better off than in your local casino due to the high RTP of online casino's". Right now, I am afraid that I cannot be that big spender and ambassador for the online gambling industry anymore. On Tuesday night 14th / Wednesday morning 15th I deposited EUR 7100,- in total at CasinoLuck. After make my last deposit for the 'night', EUR500,-, I was finally lucky. While playing EU20,- per bet on the game Renegades, which I recently discovered and which is one of my favorites now, I got a bonus game. During the first free spins, my balance went up form 500 to over 2500. Than the bonus game got retriggered and I was extremely excited since my balance went up from 500 to over 2500 in the first spins only and I had a lot of spins left. With over EUR20,- per bet, one might expect that my EUR 7100,- loss that night might be deducted big time or even turn out to be a win! But, unfortunately, short after the retrigger of the bonus game, "my session timed out". This was an error from CasinoLuck in the middle of an active and retriggered bonus game. No lost connection, no internet problems, just a session which was timed out by CasinoLuck. Normally, one can experience this while not being active for a while due to safety purposes, which is good. But I was in the middle of a EUR20,- per bet retriggered bonus game. Well, this is not convenient and spoils the excitement of the moment a bit, but I experienced similar situations at other casino's before and after logging back in I always found that my balance was in order and the pending bonus games were continued, so fair enough. But not this time. After logging back in, my balance was down to approx. EUR 500,- which was my balance right before the bonus game started. All the bonus games were gone. I tried some low value bets on the game Renegades, hoping that my previous session would be restored but none of this all. I immediately tried to contact live chat but they were closed. Than I immediately sent an e-mail explaining the situation and asking for help. I stayed up until the morning in order to be able to contact live chat as soon as they 'opened up'. No solutions were given at that moment, they escalated it to the technical department. I contacted live chat later that day in a really polite way, they told me that they 'really needed me to be a little bit more patient'. A day later, I received an e-mail from them: Dear XXXXXX, We thank you for playing at CasinoLuck and hope you are enjoying. I am writing to inform you that our technical department has checked your bets and as per our Disconnection Policy this round was automatically finished for you when the connection was lost. The 2500 coin win depends on the coin value you had. In this case the coin value was less than 1.00. I would also like to let you know that you have 50 free spins on Astrodice waiting for you to use. Well, in this e-mail they admit that there was a 2500 coin win in total but they claim that my coin value was less than 1.00. That is not true. My last bets were under 1.00 just to try to restore my previous session. So, it is not about my last few bets, this is about the bets before that. I gave them an exact time window. And those bets are gone. As well as my balance and bonus games. I cannot find these bets back in my game history either. But I can prove that I deposited large amounts of money. Sometimes in that (14 - 15 November) session EUR 1200,- in less than 25 minutes (500+200+500). Please tell me, how can I spend 1200 in 25 minutes with such low bets? I replied to this e-mail but did not get any respond. Until I was contacted by a personal VIP Account manager who called me for a promotion. She was not aware at all of the issue and told me that her colleague sending the initial e-mail was ill at home. I explained the situation to her. She would sort it out for me and come with a solution. I waited for days and after 5 days I sent a polite e-mail to VIP@casinoluck in which I asked for an update. No response. 27 hours later I sent another reminder. No response. Than I contacted live chat. I had to explain my situation all over again. Please see screenshot. Regina, my VIP accountmanager called my yesterday afternoon confirming what I was told on livechat. During my first telephone call a week earlier she asked me for proof and screenshots. How can I have screenshots if my session is timed out by Casinoluck and instantly after, I am redirected to the lobby to log back in? Should I make screenshots every split second while playing in order to be able to proof should anything go wrong? Nice business is this..! So, when she called me yesterday she confirmed again that 'there is nothing I can proof'. We cannot do anything for you. I am ready to send all e-mails over to AskGamblers upon their request. I have offered CasinoLuck to find a solution together without third party interference for 5 times. There is no other option left than filing a compliant here. AskGamblers, if you want to check my trackrecord at over 10 high ranked and / or AskGamblers certified casino's please let me know.

Resolved

Bonus not credited as advertised

I got a Comeback promotion in my mailbox as follow Deposit any amount and we will give you 100 freespins on either slot of choice Starburst Gonzo Spinata. My bonus was not credited upon my then depoist so i spoke to chat to manually give me them and i told em i'd like gonzo. They then claim its not possible to credit me with anything but 100 freespins on Starburst. I then complained that i should be granted for what promotion i was offered since Starburst spins are worth half in value then gonzo. They are not willing to give me for what i depoisted for and i need help with this its not fair at all and i refuse to get tricked

Resolved

Attempting to apply unfair rule which is not listed within their terms

I completed the wagering for my bonus, But casinoluck claim all of the net entertainment slots are only 50% contribution, Which is not stated in the terms and conditions. I believe they should be held to the terms and conditions as we players do. The live chat with my "VIP agent" Clyde: quote the terms and conditions for my claim on askgamblers Aaron: 6.Not all games contribute the same percentage towards reducing a player's wagering requirement. Wagers made on most games contribute 100%, with the following exceptions: Aaron: Jackpot games contribute 20%. Aaron: Keno, Cloud Quest, Tower Quest, all Table Games, Hi-Lo games and Video Poker games (except Jacks or Better) contribute 10%. Aaron: All type of Black Jack games, All Roulettes, All Jacks or Better Video Poker, Punto Banco, Baccarat, Oasis Poker, Texas Hold´em, Blood Suckers, Jackpot 6000, Craps and Casino Hold´em contribute 0%. Clyde: so where does that say Net ent 50%? Clyde: Mate! it doesn't does it? Aaron: " Further requirements may be set, according to the type of bonuses. " Clyde: ok taking it to askgamblers Clyde: that term is far to vague to even claim Aaron: It does not specify the Netent games being 50%, the terms and conditions inform you that games do not have the same contribution to your wagering requirement. You can of course always ask for such information via email, live chat or telephone. Clyde: it should be listed in the terms and conditions, Thats what they are there for. Aaron: The bonus policy was very clear stating that there are different games that contribute differently to your wagering requirement. However I do understand what you mean Clyde. Usually when customers read the bonus policy they come to Live Chat to ask for more information regarding what games contribute 100% and so on. Clyde: you can't just say they have always been like that because a few weeks before I won a bonus playing the same game with 100% contribution. I counted it

Resolved

Slow withdrawal and lack of support

I joined casino luck and made my first deposit of $35 AUD using mastercard debit card on the 27 th febuary l had my account verified after 6 attempts and recived an email confirming this on the same day l put a withdrawal request in using the only method the casino was offering bank transfer on the 3rd of march l was told my funds had been rolled back into my casino account due to error with my bsb l made another withdrawal request on the 4th of march and later that day noticed my withdrawal was no longer pending but in pay and prossesing l contact support on the 9 th march and was told it takes 3 to 5 buisness days its now the 15th of march 11 days since l requested no withdrawal and 9 day buiness days since request l have contacted support 10 times in the last 6 days by email also left 2 messages and have not recived a single reply last night l was supprised to see live chat avalible so l spoke to them the lady told me inpay is the company that would be paying me the delay is they havent completed the payment provider hasnt done a kyc check or some rubish my sons birthday was last week l should have had the funds after trying to find answers when the casino were no longer even answering me l was shocked to see my funds could have been transfered back on my account or to my netteler or skrill acount instantly l would like to know who l can now take my complaint to cheers < phone number removed>

Resolved

$1200

Stalling 13,502AUD withdrawal to Neteller

Hello, I won some money playing at casinoluck and wanted to withdraw using neteller since I was told it would be within 24 hours and it was the quickest method. I did this and 24 hours passed with no action. I contacted them the next day and they said it would be within a few hours and I should not worry. More than 6 hours pass and I ask them again and they tell me they are struggling to get money into neteller and that bankwire would have been easier since they always have money in their bank account. I said ok and contact them again the next day and they say everything is OK and they are just waiting on the manager to sign off on the withdrawal. I wait for another day and contact them again since nothing happened and they tell me another security measure has been triggered and it's out of their hands. I ask for a time limit and they don't give me one and say it can be indefinite.... They just keep changing the story and at this stage I don't know what to do because they don't even give me a proper time frame. I have already verified all my documents with them in the past since I had a withdrawal from them before and nothing went wrong but now I am getting worried since ewallet withdrawals should never be this long and every other casino I use has never had this issue.

Resolved

$13502.92

No withdrawal option available

I have been trying to withdraw funds but casino has only given me 2 options that are not suitable. Inpay is not available to me because i am not a Belgium citizin and it directs me to a website not in english. Only other option is paysafe but when i have attempted to do this it will not process either. My deposits were made to casinoluck from my Visa and Mastercards and have previously had withdrawls to my Visa but told this is no longer an option for Australian players. They have not offered me with a solution i have been trying to work with them for 6days now

Resolved

Account suspended, security team has not been responding to my emails, winnings are not paid

I have won around 700 pounds completing their sign up offer. As I tried to withdraw, my account got suspended. I received an email from their security team saying that i need to send them the following documents: 1. A scan or digital photo of your passport personal details page OR a scan of National ID card/drivers license (back and front). 2. A scan or digital photo of a recent utility bill (electricity, phone, or alike) not older than 60 days. 3. A screenshot from within your e-wallet. 4. A close up photo where you hold your ID/passport next to your face. I submitted the documents 7 days ago. After that, sent them a couple of emails but did not receive anything from them. I tried to contact the live chat as well. The lady was very unhelpful, she kept repeating that I need to send an email to their security team, although I explained that they have not been replying to my emails and since they do not have a phone number one can call, there is no one else except the live chat left to contact. The live chat representative asked me if I have sent the notarised documents, which was a surprise, since I was not requested to send any notarised documents. If this is what it takes to receive the money I won legitimately, I will do it. However, nobody from their security team has contacted me after I sent the documents, which they have requested. She also told me that my account is closed due to fraud, which really shocked me. I sent an email to their team asking what fraud was she talking about, however have not received any answer. Do not really know what else to do and how to get in contact with them, since they have been ignoring me. It really annoys me that once you win, they do not want to pay a player. This does not seem right to me. I am really looking forward to find out their reasons behind mine so called fraud, since I am sure that I have not done anything wrong: only played one slot and did not exceed 5pounds bet rule, and receive my winnings, of course. I believe that somebody has to regulate such casinos more closely, because they are doing whatever they please.

Resolved

£700

Delaying too much for my withdraw request 1200 ZAR

Hello, I have had trouble to get my withdraw request 1200 rand last 5 days but I found here the withdraw time takes within 12 hours! I had got another payment of 2027 rand from their sister casino NextCasino within 12 hours after I made withdraw request. But unknown reason they don't process my withdraw request. I had sent my verification documents already where NextCasino had verified me but Casino Luck don't reply of my emails and process my withdraw request of 1200 rand only. Could you help me please to get my payment? Thank you.

Resolved

R210

Complaint Statistics

Resolved 21

Avg. Amount $ 1,169

Avg. Complaint Duration 8 days

Avg. Response Time 2 days

Review this casino

Share your thoughts with other players

Player rating

7.1/10 ● 89 reviews

Top reviews from our players

trstnguevarra

11 years ago

9/10

I'm just a new member of this casino. So far so good. I didn't play much because I wanted to test first if I could actually withdraw my winning if ever I made some. I was able to withdraw my $15 just the other day. The casino actually offers free spins prior to their match bonus. I didn't take the bonus so I wasn't eligible to receive the free spins. Such a bummer but its okay. I'm just glad to know this is one there's one more casino that's legit.

sagar.agarwal.1865

11 years ago

9/10

Casino luck was re launched 2011 (although I did not play at casino luck before 2011)
and I witnessed sharp graphics and excellent presentation. Even the homepage of the casino site is remarkable. Promotions was the first link on the home page I clicked and I was impressed by the 100 free spins and 100% sign bonus up to 150 euros it was offering. I could use the 100 free spins either on one slot or split in three slots. Now on entering the casino I see more than 750 different types of games in which 400 where more than video slot games (nothing could be better than for a slot lover). Slot games in Casino luck need not be downloaded but were instant play. But my experience with instant play slot games has not been good I find downloaded slots much smoother to play.

I started with depositing 25 euros from my Skrill account and was credited with 50 euros in my Casino Luck account. So I started with my all time favorite slot wild waters. What should I say about wild waters the music, presentation, effects all are spot on. It is a typical Net Entertainment production.
I set my initial bet to 0.20 euros and as always I was patiently waiting to get all 5 different surfers symbols because then you win multiplier of X200. I could only win this once in my many plays of this game but still I could boost my account balance to 70 euros.

I tried few other slots like Terminator 2, Medusa 2, The wish master. Some of them were
new to me while some were my usual favorites like Terminator 2. I had good two hours and could earn few euros. Withdrawal was not a problem the amount was credited directly into my bank account within a week. I found this casino a good platform for gambling.

sophietroll

11 years ago

9/10

I am French so maybe my English will sound bad for you . I discover Casino Luck with the help of AskGamblers.com and at first look at Casino Luck I was a little bit scared to play because I am use to download the casino and play from my desktop but I decided to give it a try.

Honestly Casino Luck is one of my favorite online casino because in all other casino that I have play it take a while to get paid but the reverse time of withdrawal with Casino Luck is perfect I never wait more than 10-12 hours for my withdrawal to be processed they are very fast. The reverse time was 1 of my problem because I was used to replay all the money i win in other casino and finally finish with nothing but now I am happy that online casino process so fast my withdrawal that I can not replay it right away thanks to AskGsamblers to make me know that Casino luck.

I will not comment on game because I always play the same slot I cant stop playing Immortal romance but I can say they have almost 400 slot and also live table play. I want also to talk about all the bad review about Casino Luck that I have read around the net that say the slots are never paying out. Remember guys and girls gambling is also winning and losing with Casino Luck I have lose 500$ before hit something and now I am up of about 1000$ so yes sometime you have to play a lot to hit a win but that's how a casino if everyone have to finish as a winner these casino will never exist. So as conclusion here'smy rating for Casino Luck

payout 10/10
withdrawal process 10/10
live chat support 5/10
game choice 10/10
bonus 10/10

for an overall rating of 9/10

The only thing that miss to casinoluck is a better live chat presence they are almost all the time offline

5/10 for the support

carlota.silva.9231

11 years ago

9/10

My experience with this casino was great! They offer a huge variety of slot games that kept me entertained for hours and their table games are all very cool too :)also their costumer support is very friendly and answers all my questions quickly by email. The withdrawals are processed very quickly too after I sent the required documents I had my money in my bank account in 2 business days.

Overall I m very pleased with this casino definitely one of the best out there and I will keep playing there :)

nikita11

11 years ago

9/10

This site has a platform from Net Entertainment which is quite a name now a days as they have gained a lot of popularity in the recent times and are now considered to be one of the top platforms. I did not like that they do not have a software that can be downloaded because instant play is not as good as downloading software and it is even faster than it. So I had to play on instant mode through my web browser. I had joined this site for the 100 free spins but they are not wager free and you have to claim the 150% offer to get the free spins. My three slots were Break da bank(obviously), Captain cash and Irish gold. Although I only played with Break da bank because I look
for this on any casino I join. I love dark themed sites and they used black a lot which I love so the virtual experience was quite good and pleasant. Got some free spins while playing Immoral romance with cash money because I lost the bonus amount very early as i was very impatient.

I like the features of Immortal romance and I think the possibility of making big on this slot is very high this is why i always play it only with my cash money because I do not want the casino to have fun if I win with bonus amount. It also has games from Micro Gaming which is also a very nice and fast platform.Did not try their live casino which I regret till date. Their customer support is very nice and because of time difference most of the time for me live chat is offline but this is nobody's problem so I had to live with it. I would give hem 9 out of 10 and that 1 I deducted is for the free spins which came with a lot of terms and condition. Nice and fast withdrawals as well.

premsharma16

11 years ago

9/10

Okay, so let me start from the very beginning, the first impression of the site was mind blowing with blend of dark shades and light shades spill in a proportionate manner and an extensive home page with every link a player needs. I quickly registered and confirmed my account and straight away went to the deposit link and deposited $20 which is also the minimum deposit through Neteller and saw the money immediately in my account. I saw this site has quite more to offer then usual casinos in terms of promotions and I liked the 100 free spins bonus which offers 100 free spins on either one slot or split in 3 slots along with the 100% first deposit bonus so in total I got $40 to play with. I immediately went to the casino section and was amazed to find an array of more then 700 vivid games categorized appropriately in under different sections. I went to the video slots category which can be toggled depending upon their developer of a slot which makes it easier for players to select a game from particular developer. The casino offers slot delights like wild water, Alies ( extremely high quality graphics in this game), Avalon II and so on.

Being a slot lover I started playing Avalon II which was my first game on this site but the game took too long to load as in case with quickfire games. I started playing and found the game worked smooth and the graphic and sound quality was extremely good and after few days on this casino, it was at the top of my list of best casinos. Withdrawals are a problem for Asian players but I have not faced this difficulty on this casino and the money gets transferred to my bank account within 7 days without much of problems as in other casinos. I generally transfer money to my bank account directly and the minimum amount is slightly on the higher side which is $70. Customer support looks good and are always at their toes for the welfare of the their players. I generally inquire about the status of my withdrawal because it sometimes get stuck because of international transactions. Thus, I find this casino amazing and a must for all the gamblers.

blondie

11 years ago

9/10

I chose to try it because it is claimed to be one of top casinos in my country and because it's provided by Microgaming and Netent gaming- in Microgaming casinos I really trust, but Netent games I really love. So I was almost sure I will have a good time there.

When I signed up, I was very surprised to see how many different deposit methods they offer. I almost always use skrill account for banking, but I am sure there are gamblers who appreciate it a lot. I signed up and chose to use their instant play but it's possible to use your mobile as well. First, I have to say that I really like their page design and that on front page they show you all the latest winnings that are happening at the moment, and it really encouraged me to make a deposit.

I made a 40 euro deposit and since I didn't like any promotions, I didn't take them and played with my own money, I am a fan of live dealer games so I started with them. I played casino holdem with minimum bets and after about 15 minutes of playing I had won 30 euro. I decided to try my luck in their roulette too. They have European roulette and placed 1 euro bets on odds, colour, black and a few times on specific numbers but when I had lost 10 euro I decided to stop. I also wanted to try their live black jack, but unfortunately at the moment they had only 2 available live tables and the minimum bet was 25 euro. I didn't want to risk to lose all my balance so unfortunately didn't play it.

As a "dessert" I played my favourite Netent games- Starburst and Twinspin. They were actually lucky for me and gave me winnings equal to loss in roulette, After a few hours of playing, I had increased my balance from 40 euro to 100 euro, I mad a withdrawal and the next day my winnings were waiting for me in my Skrill account.

Overall, I am very pleased with this casino, especially the live games (they were very good and exciting). I will visit this casino more because I can't really say anything bad about them.

yapro

11 years ago

9/10

Casino luck is really great and decent brand. I am also affiliate with this casino, and I am reffering few my friends to play in this casino. And I never had bad experience with Casino Luck, and all my friends are also very happy with them.

I join Casino Luck long time ago, and since then I played with them at least once per month, I am just usually take their monthly reload bonus which is 50% on next deposit. Last time i withdraw from it 3 months ago or so, when I was really nice session.
I made deposit 50$ and with bonus I had 75$ on my account. I start from Immortal romance, because I feel myself lucky this day, and start playing at 0.60 bets. Soon was triggered wild vine feature, and I was really impressed because it made 3 wild reels, and I won around 150$. After such nice hit I obviously left the slot and go to other 243 liners, first TS II then Playboy. I play this in circle, getting freespins - next, getting freespins - next. After about a hour of such playing I had 400$ on my account and was happy to request withdrawal. As I am already verified with Casino Luck, I was not worry at all, and just get my withdrawal within 4 hours, they usually payout winnings that fast. Generally, I think I am in good profit with Casino Luck, and in my experience I never had any single problem with them, affiliate team is also very nice, support is great, and now they also offer live chat. I just wish that they start to send me some more nice bonuses, I would be happy to deposit with bonuses, but right now I do only 1 deposit in month with bonus, probably they did not send me bonuses because i am winning player here.

Casinoluck is amazing brand to play, with 500+ slots, nice interesting promotion, monthly reload bonus of 50%, and really quick payouts of winnings. 9 stars from me.

premsharma16

11 years ago

8/10

Casino luck is one of the finest casinos I have seen or played at. The site offers the very feel of a casino and it is quite a delight for every gambler to be at this site. Powered by the IGT , Microgaming and majorly NetEnt , this casino is fast , reliable and secure which is a major consideration when hard earned money is at stake. Easy to download software and it just took me few minutes to install it and was welcomed with the nice, vibrant appearing software with categorized games.This site offers one of the biggest jackpots I have witnessed and with huge pool of players from across the world, it makes a stiff competition and huge winning opportunities in case of progressive jackpots.

Now talking about the promotions, this site offers some of the excellent bonuses which sticks their players to them. There is a huge list of promotions either weekly, monthly or on daily basis which provides some free bankroll when in need. There are dozen or more deposit methods whether e-wallets or credit cards and many more ( E-wallet processing is very fast, both cashouts and deposits) , just click and roll in some cash to play your favorite game. Talking about the withdrawals , they are quick and if it in case you choose e-wallet as a withdrawal choice then you get paid within 24 hrs. Support is another positive of the site and i have had no problem with them either withdrawals or software problems. High Quality graphics and sound offer realistic feel to its games. For slot lovers, this site offers more then 50 slots accompanied by hundreds of other casino games, this is a total gambler delight. Established in 1999, oldest and most trusted site every gambler should look forward to play at.

Not many dislikes for the site but live support is a problem.

Tweeksta

11 years ago

10/10

Casino Luck is one of my favourite sites because it has a huge selection of slots powered by at least 9 different game providers with Netent (my favourite ) being one of them.

There are so many deposit options to choose from that you are guaranteed to be able to deposit there. The withdraw is very quick, I made a withdraw and money was in my account the next day. The best thing was they never asked me for id papers. Apparently if the withdraw is under $2000 they will not request papers but they may randomly check id at anytime.

What attracted me to the casino was the welcome bonus which is very attractive in that you get 100% bonus as well as 100 free spins on three diff Netent games to choose from.

I also like the fact that i can play in my currency.

casino luck has a loyalty program where you can convert your points to cash and they also have monthly reload bonus of 50% for 1st deposit made each month.

They also give out free spins every so often and they have one of the best support staff I have come across because not only do they have live chat but the email support is very fast at replying... within a few hours max.

There is so much more I can rave on about this site so I highly suggest you give it a try.

Most times you will only get 5 free spins which do not give you much chance of winning much, however, with that being I did win a little over $10 one time on game Wild water.

The minimum deposit for my country is AUD20 which is a bit high for me compared to other top quality sites like Guts casino. I am a social gambler so I generally like to deposit lowest minimum amount at casinos unless they have promos with at least 20 free spins included which i will make the exception for... I love my free spins :)