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Cadoola Casino

Item: Cadoola Casino
Rating: 6.4
Author: Bojana D.

Our Rating CasinoRank

6.4/10

CasinoRank

Player Rating 52 reviews

4.8/10

52 reviews

Complaint Response 23 complaints

2 days avg. 23 complaints

What we like

0-24-hour withdrawal timeframes
Mobile-friendly design
Multi-lingual live chat open 24/7
Multiple withdrawal methods
No account needed for playing in the casino

What we don’t like

More deposit methods than withdrawal methods

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Bojana D.

Cadoola Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

https://cadoola.com/en/

Established

2017

Licences

Estonian Tax and Customs Board, Anjouan Gaming Board

Company

IGplay

Affiliate Program

WOW Partners

Languages

English, German, Hungarian, Norwegian, Polish, Portuguese, French, Finnish, Italian, Spanish, Slovenian, Slovak, Czech, Greek

Casino Type

Instant Play, Mobile, Crypto Casino, Live Casino

Cadoola Casino is an online casino that offers video slots and casino games from multiple gaming providers. Members can enjoy titles from the likes of Microgaming, Yggdrasil, Play'n GO, Quickfire, Pragmatic Play, Evolution Gaming and others. Games can be enjoyed through a web browser or on the go and the site can also be reached in several languages. Cadoola Casino is licensed and regulated by The Philippine Amusement and Gaming Corporation and the Estonian Tax and Customs Board.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here. These include players from the United States, United Kingdom, Bulgaria, Iran, the Netherlands, Ukraine and Curacao. The full list of restricted countries can be found using the drop-down menu on the right-hand side of the screen. The full list of restricted/allowed countries can be found under ‘More Casino Details’.

Mobile Gaming

Cadoola Casino is also available on the go. Members can use their mobile casino to enjoy a selection of their finest games on smartphone and tablet devices. No app is currently required as players simply need to log in through a compatible mobile browser.

Security and Fairness

Players can also rest assured personal and financial details are secure as the casino uses a high level of encryption and industry-standard firewall services.

A random number generator is also used to ensure all games remain fair and random.

Deposit Methods

Payz, MasterCard, Neteller, Paysafecard, Visa, Entropay, Giropay, EPS, Dankort, Boleto, Euteller, Neosurf, Bancontact/Mister Cash, QIWI, Trustly, Skrill, Siru Mobile, Payeer, MTC, Sepa, Rapid Transfer, eZeeWallet, MiFinity, CashtoCode, Bitcoin, Litecoin, Ethereum, Ripple, Zimpler, Skrill 1-Tap, Jeton, Bitcoin Cash, Tether, USD Coin, DAI, Pix, Pay4Fun, Inovapay, Bank Wire Transfer

Deposit Fees

Withdrawal Methods

Neteller, Visa, Payz, Euteller, QIWI, Skrill, Payeer, MasterCard, Bank Wire Transfer, eZeeWallet, MiFinity, Bitcoin, Litecoin, Ethereum, Ripple, Zimpler, Skrill 1-Tap, Jeton, Bitcoin Cash, Tether, USD Coin, Dai, Interac, Pix, Pay4Fun, Inovapay

Withdrawal Fees

Withdrawal Limit

EUR 500 per day, EUR 7,000 per month

Currencies

Canadian dollars, Euros, Hungarian forints, Japanese yen, Norwegian kroner, Polish zlotys, New Zealand dollars, Indian rupees, US dollars, Brazilian reals, Czech Republic korunas, Australian dollars, Chilean pesos, Peruvian nuevos soles, Thai baht, Swiss francs, Nigerian nairas, Mexican pesos, South African Rand, Malaysian ringgits, Singapore dollars, Philippine pesos, South Korean won, Bitcoin, Bitcoin Cash, Ethereum, Tether, Litecoin, USD Coin, Ripple

Pending Time

0-5 days

Withdrawal Times

E-Wallets 0-5 days
Bank Transfers 0-5 days
Card Payments 0-5 days
Weekend Cashouts No
Progressive Jackpot Wins None

Game Providers

Games Global, NetEnt, Rival, Evolution Gaming, Betsoft, Nyx Interactive, Play'n GO, iSoftBet, Amaya (Chartwell), Quickspin, Yggdrasil Gaming, Ezugi, Thunderkick, Amatic Industries, Elk Studios, Endorphina, GameArt, Push Gaming, Habanero, Ainsworth Gaming Technology, Pragmatic Play, Nolimit City, Red Tiger Gaming, Red Rake Gaming, BGaming, Booongo Gaming, Amusnet (Former EGT Interactive), PariPlay, Pocket Games Soft, Relax Gaming, SA Gaming, Spinomenal, Tom Horn Gaming, Wazdan, Fugaso, Felix Gaming, BetGames, Hacksaw Gaming, Skywind Group, Playson, BF Games, Gamomat, Merkur Gaming, CT Interactive, 1x2Games, Leap, Iron Dog Studios, Big Time Gaming, Golden Hero Games, Kalamba Games, Givme Games, Oryx Gaming, Gaming Corps, Swintt, Fantasma Games, Platipus Gaming, SmartSoft Gaming, Mascot Gaming, PlayPearls, Caleta Gaming, Ortiz Gaming, Kiron Interactive, CandleBets, Spribe, Zitro Games, High5Games, Apollo Games, KA Gaming, 3 Oaks Gaming, Bally Wulff, Betsolutions, Vibra Gaming, NetGaming, SYNOT Games, Skillzzgaming, Revolver Gaming, OneTouch Games, Avatar UX, Reevo, EveryMatrix, Leander Games, Booming Games, GameBeat, Stakelogic, G Games, Just For The Win, Aviatrix, Belatra, Fazi, Mr. Slotty, Evoplay, Gamzix, Playtech, Zillion Games, Casino Technology, Felt Gaming, Nucleus Gaming, Blueprint Gaming, LuckyStreak, Rogue, Golden Rock Studios, Eurasian Gaming, Spinmatic Entertainment, Foxium, ELA Games

RTP

Not publicly audited

RNG Tested

Progressive Jackpots

Game History Feature

Virtual Games

Players who enjoy video slots have plenty to pick from here. There are games from multiple providers like Microgaming, Quickspin, Yggdrasil, Quickfire and other big names. Games can be categorized by provider and players can add favourites to help find them quicker. Top games include the Fruit Warp Slot, Pink Elephants Slot, Reactoonz Slot and Moon Princess Slot.

There is also a large selection of table games, including games of blackjack, roulette and poker. Members can enjoy variants like Pontoon, Baccarat and American Roulette. Players will be impressed with the variety available and different bet limits are available to cater for different budgets. Other games include Caribbean Poker and Casino Hold’em.

In addition to that players can also visit the casino lobby where they’ll find a selection of video poker games.

Live Casino

Players looking for the thrill of a live dealer can place their bets on numerous live games open around the clock. These include Live Blackjack, Live Roulette and Live Baccarat.

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Yes

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Yes

Withdrawal Lock

Self-Exclusion Register Participation

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Support

Members who need assistance can use the casino's live chat facility which is open 24/7. This is a multi-lingual support service available in languages like English, French German. Multi-lingual phone and email support is also available around the clock for anyone who needs assistance.

Suggest an edit

Complaints

Read the complaints other players have left for Cadoola Casino. Learn more about complaints.

Show all complaints

Submit complaint

Cadoola Casino - Cadoola casino stalling withdrawal

Hello,

I am trying to withdraw 500PLN since 29.11.2025, I had withdrawals and deposits previously. I am verified, live chat can only copy and paste messages about high volume of transactions right now. T&C says about maximum of 72 hours in business days, it's like 90 hours now and nothing happened, I didn't even get any email about it, just the copy and paste messages on live chat attached below. I attached screenshots from live chat and from withdrawal menu.

Resolved

zł500

Cadoola Casino - Profile verification delayed payment

Hello, on 16.09.2025 I played Casino Cadoola. I managed to roll over the bonus money and I had 88,000 CZK left, I put part of the money into a withdrawal. After About 20 days, I had a message from Casino Cadoola that they wanted verification. They wanted ID, Skyc of faces, background photo of Casino Cadoola with ID and Skrill account statement. I sent everything. After a week they wanted a statement from the Skrill account again and after a week they wanted a statement from the Skrill account again. The Day before yesterday it appeared that I should verify myself again, but it is not written how, so I wrote to support and they referred me to [email protected]'s been going on for a long time, and it seems to me that they're just trying to delay the selection, that's why I'm writing here, thank you < full name removed >

Resolved

Kč88000

Cadoola Casino - Not paying out a withdrawal after a week

Dear AskGamblers,

Since the date of 24/10 (which was a week ago), I've been trying to withdraw 40€ from Cadoola, but unfortunately the casino doesn't want to give me any closer information on when I will receive my funds.

I tried to reach out to support many times, but in the end I only got the same autogenerated responses and no interest in solving any issue.

I expect a swift answer regarding this matter from the casino.

Regards,
Martin

Resolved

€40

Cadoola Casino - Not closing my account after multiple requests

I feel the delayed withdrawals are a scam at all Stellar Ltd operated sites. They just keep delaying payments for weeks at times. For this reason i decided to close all my accounts on their sites.

I have submitted an email to cadoola without acknowledging my request.

Please support me getting this account closed for at least 2 years, but preferably forever.

Thank you.

Resolved

Cadoola Casino - Money is gone attached the proofs

Hello, I have won an amount of 5000,18€ with the Cadoola casino, I could withdrawal 2500 €, it was not possible to take out all at once, the next day I log back in to my account and what do I see that there is only left +/- 270€ (?!), I have send several emails, messages, the live support, but nothing helps, finally I have the history! You can see that the money isn't played, but it's gone! The vip manager, she doesn't answer anymore, nobody...... I don't know what to do, can you please help me?? I sent you the screenshots of the history, for sure you see that the money was there and next day it was gone! I have more screenshots, almost of everything, I can send you everything that you would like to see.. There were still 2915.15 euro in my account, what can I do please??

Kind Regards,

< first name removed >

Rejected

€2915.15

Cadoola Casino - Bonus wager never ends

This casino gets especially creative when it comes to withholding players’ winnings. See the attached screenshot. I have wagered more than three times the required amount for the bonus — and yet the bonus money still hasn’t been converted into real money.

I played according to the rules: no more than €5 per bet, no restricted games (which aren’t even available on the site), and, as mentioned, I fulfilled the wagering requirement more than three times over. Of course, the live chat support is unable to help me.

That’s why I’m turning to you. Otherwise, this casino will simply get away with what appears to be systematic fraud. Please help me!

Resolved

€1000

Cadoola Casino - Is unable to block my account

Cadoola Casino is unable to block my account even after 2 months of constant urging, emails and requests on live chat. I have problems with gambling addiction and I want to block my account, in my opinion the casino's actions are against good morals and they violate their own terms and conditions. Can you please help?

Resolved

Cadoola Casino - Verification of bank account

Hello i have problem with verification all documents get accepted only bank statement is canceled like 3 times i try to contact them but they not giving me clear answers I also send more documents via email but they don't reply i ask them what account number statment they want but they don't answer because i was using different for deposit and different to withdrawal also i wan making deposit via bit coin can u help me with this ? Is 4000e

Resolved

€4000

Cadoola Casino - Payment problem Cadoola online casino

My name is < full name removed > and I am a cadoola casino player. I would like to report a problem and complaint. I did not use a bonus in the casino, I played with my own money. I won, but they refused to pay my prize to any financial instrument.

1. Payment request

I asked for the bank card I used to pay for the game. Embossed card, valid card, can accept foreign currency, I regularly pay with it abroad, no banking problems. My payment request has been cancelled.

I wrote to customer service and they told me to choose an IBAn number.

2. Payment request

I entered an IBAN number belonging to a Revolut account, which also belongs to my name.This claim has also been cancelled. I wrote to the customer service again that neither payment was successful.

3. Payment request

I gave customer service my bank account details, which are connected to the visa card used for the payment.

At the moment, I am at the point where they are not willing to transfer my own money. I have 3 payment options, all in my own name.

I write to the online customer service in vain, they do not help me, they leave the conversation.

In all cases, I entered an international format, all my data is real, everything is in my own name, and everything works. I have been waiting for the money to be disbursed for more than a week. I also filed a complaint with the casino yesterday, but I still haven't received a response.

I took a screenshot of everything, which shows that my bonus balance is 0 and my real balance is HUF 200,000.

I want to get my money.

< personal information removed >

I would need the contact information of the supervisory organization. I await your reply and thank you for your help.

Thanks

Resolved

Ft200000

Cadoola Casino - Withdrawal way past normal processing time

Good day AskGamblers.com,

I have used your website for many years when looking for new casinos. I registered as a member only today to register a complaint.

I believe I have properly read all the instructions on how to do this correctly and understand what not to do.

My case is quite simple, I have been a member of Cadoola Casino since Wed, Mar 27, 2019.

At some point I stopped playing there but started playing there again in May of this year (2023). I think it is a good casino and made many deposits and several withdrawals on there since May 2023. Those deposits and withdrawals were processed and sent to me in between 24 and 72 hours. I use MuchBetter for deposits and withdrawals on Cadoola. I have email receipts of those withdrawals, such as when the withdrawals were made, and the subsequent emails saying when the withdrawals had been fully processed, and after checking my MuchBetter account saw that indeed the money had been received each time.

However, on June 26. 2023, at 3:25 a.m. I made a withdrawal of $175 CAD and on June 27, 2023, at 1:47 a.m., another withdrawal of $200 CAD. Those withdrawals have not been processed yet and I am worried about them since it is taking so much time. I contacted Cadoola Chat Support three or four days after the first withdrawal of June 26. I think it was on June 30 or July 1, asking about the delay and I was told that withdrawals take 3 business days, which it had already been more than 3 business days.

On Wednesday, July 5, 2023, when it had been six to seven business days I emailed [email protected] a polite and detailed description of my withdrawals and asked about when my withdrawals would be processed, that was a week ago, they have not replied.

So, three days later, on July 8, I contacted Chat Support on their website again and I was not getting clears answers from their agent. I told the agent (Kevin) that he is supposed to be there to help me and to please give me answers and at the end he said:

~Kevin
“Thanks so much for your patience. I have just checked your gaming account. I see your withdrawal is in the final stage of being processed.
Moreover, I also just forwarded a request to the financial department in order to speed up your request.” ~

I told Kevin, “Great thank you Kevin, that's the answer I wanted to hear, have a nice day”.

I do have the complete transcript of that chat should you require it.

That was four days ago, and I have yet to receive my two withdrawals.

I will attach a screenshot of the two pending withdrawals to show their amounts, the date and time of the withdrawals as well as you can see a red X next to them, which allows one to cancel the withdrawal and get the money back into your account balance to continue playing with it. I should note that after I made those withdrawals, I continued depositing and playing for several days as normal, but did not win, and therefore, made no other additional withdrawals since. But since I saw the withdrawals were not coming, I have since stopped playing there to wait for the funds.

As you can see, it has now been more than 11 to 12 business days since the withdrawals were made.

Could you please help me?

I would be happy to compensate for your time and effort if there is a charge. Otherwise, I’d be happy to donate something to your website if you accept donations or even write a review about your services on TrustPilot as well as add a link with a blurb to your website from one of my own backgammon websites. This I offer in gratitude.

Please let me know if you need anything else.

Best regards,

Mihael Liberopoulos

Resolved

$375

Complaint Statistics

Resolved 21

Avg. Amount $ 3,180

Avg. Complaint Duration 7 days

Avg. Response Time 2 days

Review this casino

Share your thoughts with other players

Player rating

4.8/10 ● 52 reviews

Top reviews from our players

jonkiton

7 years ago

2/10

Lots of game providers, but no popular BTG or Novomatic.

Bonus: standard welcome 100% with shameless 200 free spins. Free spins are on 0,06 cents spins on some weird slot. I got HUGE 3,85 on 200 spins (sic!). Wagering on bonus is very restrictive, for example, a huge number of slots only contribute 20% or 0%. First time I see that some popular slots like Immortal Romance, Pink Elephant or Book of Aztec contribute 0% to the wagering!

Responsible gaming:
There is 0 option on their software concerning setting any limits. When I contact live chat (fast response) and asked do you have any responsible gaming option they said: "Please specify your question". You cant set anything with live chat, you need to send mail and specify why you wanna self-exclude. That is not enough in standards set by most reliable operators. Players should have options to set limits, and fast, without support.

Conclusion: New casino with poor performance. When I say that I mean there are plenty better new operators (last year) out there to put your money in .

best of luck to all,

Dear valued customer, Thank you for taking your time to write this review. We hope that you will be lucky in the future, and get your great wins in this or other slots. We would like to remind you that by creating an account at our projects you accept all the Terms and Conditions and agree to follow them. According to the Terms and Conditions of the bonuses, there are some slots where 0% and 20% counted towards wagering of the bonus, but as we have more that 1300 slots on our site, there are plenty of slots where wagering is counted as 100%. Also we would like to point out that the responsible gaming section is being updated at the moment and really soon we will have even more comfortable environment for our players. We will always be glad to see you at our site! Best regards, Administration of Cadoola Casino.

Cadoola Casino 7 years ago

Valdo

7 years ago

3/10

Large selection of providers and games, easy to navigate.

Poor offer of promotions; the bonuses are not added automatically but in chat; above all, the assistance is very, very, very slow. I don't understand why this casino has a so good rate.

Dear valued customer, Thank you for taking your time to write this review. We are sorry that your experience wasn’t as good as we would like it to be. We are always developing our promotions, and offer our clients good bonuses and promos. We want to point out that our Support Team is staffed by the professionally working agents, and we are trying our best to give you the best assistance. If you were unsatisfied or your question wasn’t answered we would like to ask you to contact us by mail, and we will investigate the case and answer all your questions. We will always be glad to see you at our site! Best regards, Administration of Cadoola Casino.

Cadoola Casino 7 years ago

Cadoola Casino News

Read all news about Cadoola Casino, check for updates and stay tuned for exclusive bonuses.

AG News Our Brand-New AG Coin Has Just Been Launched

2019 is finally here and we at AskGamblers believe that the beginning of the year is the ideal time for innovation! Namely, the latest novelty on our website has just been launched and it’s called - AG Coin. Catchy name… but what is it? Hang around for a few minutes and you’ll get familiar quickly with this new functionality - we promise you’ll like what you’re about to read!AG Coin Is HereLet’s say you could go to an online casino and request additional cash from them. Well, guess what? That’s exactly what AG Coin lets you do!AG Coin lets you claim cash from an online casino through AskGamblers!As AG Coin has just been launched, our first exclusive partner is Cadoola Casino, which means you will be able to claim your AG Coin only from them for the time being.More specifically, Cadoola Casino has prepared 100 x AG Coins for their new players, each in the amount of €10 and they are ready to be claimed as we speak.But that’s only the beginning! Make sure you stay tuned so you can be updated on all the developments as soon as they’re live.How Does AG Coin Work?Very simple! All you need to do is go to the casino review, click on a button and claim your coin! And then what? You use the coin to play at that casino. The amount you get is intended for that casino only, so - be smart about your spins! The wagering requirement is, in most cases, only 1x which is pretty neat, isn't it!Kindly note that you need to take the Cadoola Casino's Terms and Conditions into consideration, as well.More Info on AG CoinHere are a couple more things you need to know about AG Coin:You can use the AG Coin a maximum of three times per month.You can use the AG Coin only once for the same casino.But don’t worry; we’re here to remind you, even if you forget.That’s it from us for today! We hope you’ll enjoy using our brand new functionality, so… go grab your AG Coin, have fun and good luck!