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Blacklisted

AskGamblers have been notified that Bovada casino is operating without a valid licence issued by a regulated authority. As a result we issued an official warning hoping that the operator will manage to solve the issue. Unfortunately, months afterwards, the casino is still operating without a valid licence which basically means zero protection for players in case of a problem with the operator and that is why Bovada is being added to our blacklist.

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Bovada Casino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 121 Reviews
3.7/10
121 Reviews
Complaint Response 489 Complaints
2 days avg. 489 Complaints
What we like
  • Large number of proprietary slots, table games, and video pokers
  • Derived from the famous Bodog brand
  • 24/7 support via live chat, email contact form, and toll-free US phone
  • Protected with 128-bit SSL encryption
What we don’t like
  • Very few classic reel games and multi-hand video pokers
  • No third-party randomness audit seals on the website
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Bovada Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://casino.bovada.lv
Established
2011
Affiliate Program
Languages
English, Portuguese, Spanish, Simplified Chinese
Casino Type
Download, Instant Play, Mobile

Bovada Casino is an online casino derived from Bodog Casino, one of the largest brands in the Internet gaming world. The casino's licence by the Kahnawake Gaming Commission has been terminated.

Security and Fairness

The Internet can be a dangerous place, so Bovada Casino has put into place several protocols to make their players completely secure. First and foremost, the transmission of any personal or sensitive data is safeguarded with 128-bit SSL encryption, which prevents anyone from accessing your information. Bovada Casino's privacy policy also guarantees that they will never sell or give out your information to any third parties.

Genuine randomness should be something that all online casinos offer. Although Bovada Casino has apparently given sufficient proof to the Kahnawake Gaming Commission, they do not currently have any third-party audit seals posted on their website. Nonetheless, these are the same games that have been verified at the Bodog website, and we have no doubt that they are fair.

Complaints

Read the complaints other players have left for Bovada Casino. Learn more about complaints.

Show all complaints
Bovada Casino - Delayed verification and account disabled with no response
Casino name: Bovada Casino

Complaint type: Delayed verification / account disabled – no response

Complaint details:

I am filing this complaint due to an unresolved account review and lack of communication from Bovada following a withdrawal request.

On January 3, I was contacted by Bovada’s Investigations team and asked to submit verification documents, including a photo ID and a selfie with the ID. I submitted all requested documentation the same day.

On January 5, I received an email stating that they received my documentation and that my account was under review and that I would be contacted once the review was completed. Since then, my account has remained disabled.

As of today Jan 20th, more than three weeks have passed since the documents were submitted. I have sent polite follow-up emails and contacted live chat. Live chat confirmed that the account is still under review but advised that there is no estimated time frame for completion. I have not been informed that any additional documentation is required, nor have I received any explanation for the delay.

The funds in question in total is 24k that were obtained after meeting all wagering requirements, and I complied fully with the verification request. The only mistake I made was not using my real name when signing up because I did not know that I had to use my real name which I explained in my original response to the verification team. A simple mistake that can be corrected with the verification documents that I provided. I am simply seeking confirmation that my review is progressing and resolution of the account review so I can access my account and withdrawal. I do not understand the purpose of this delay or why this is taking more than 3 weeks to resolve.

I am requesting Bovada’s assistance in completing this verification process and providing a clear update on the status of my account.

Thank you for your help.
cart-pointer
61h left
Bovada Casino - Account temp disabled with funds locked of 21750
I am submitting this complaint regarding Bovada disabling my account and placing it under investigation immediately after I won approximately $21,750 on blackjack.
I have been an active Bovada customer for the past 4-6 months and used the platform daily without a single issue. I have never violated Bovada's terms and conditions, nor have I engaged in any prohibited or suspicious activity.
I have consistently deposited and withdrawn funds without any problems since joining.
On the previous week in question, I successfully withdrew $4-5k from my account without issue.
I then continued playing, deposited additional funds, and got free bonus this recently Sunday 1-4-2025 free play for $500 that was available on my account. I fully complied with all bonus wagering and rollover requirements, placed multiple bets, and primarily played blackjack.

While playing through the blackjack, I won approximately $21,750, mostly on the same game. After successfully completing the bonus rollover and attempting to withdraw my winnings, my account was suddenly disabled and placed under investigation.
Bovada later requested identity verification, which I promptly and fully provided. My identity has since been verified by Bovada's verification team. Despite this, my account remains disabled, and my winnings remain inaccessible. No clear explanation has been provided as to why the investigation is still ongoing or what issue, if any, exists with my account.
I fully understand the importance of identity verification and security procedures. However, I did everything requested of me and followed all rules. From my perspective, the only reason my account was disabled is because I won a significant amount of money while playing blackjack .

I am requesting that Bovada:
1. Provide a clear and specific explanation for why my account remains under investigation
2. Re-enable my account immediately
3. Release my rightful winnings without further delay
I am filing this complaint in hopes that AskGamblers can assist in getting Bovada to resolve this matter fairly and promptly, as I believe my account has been unfairly restricted despite full compliance with all rules.
staus Resolved
$21750
Bovada Casino - Account Disabled After Winning 17000 in Slots
I am submitting this complaint regarding Bovada disabling my account and placing it under investigation immediately after I won approximately $17,000 on a slot machine.

I have been an active Bovada customer for the past 2–3 months and used the platform daily without a single issue. I have never violated Bovada’s terms and conditions, nor have I engaged in any prohibited or suspicious activity. I have consistently deposited and withdrawn funds without any problems since joining.

On the evening in question, I successfully withdrew $1,800 from my account without issue. I then continued playing, deposited additional funds, and used a 50% bonus that was available on my account. I fully complied with all bonus wagering and rollover requirements, placed multiple bets, and primarily played slot games.

While playing slots, I won approximately $17,000, mostly on the same machine. After successfully completing the bonus rollover and attempting to withdraw my winnings, my account was suddenly disabled and placed under investigation.

Bovada later requested identity verification, which I promptly and fully provided. My identity has since been verified by Bovada’s verification team. Despite this, my account remains disabled, and my winnings remain inaccessible. No clear explanation has been provided as to why the investigation is still ongoing or what issue, if any, exists with my account.

I fully understand the importance of identity verification and security procedures. However, I did everything requested of me and followed all rules. From my perspective, the only reason my account was disabled is because I won a significant amount of money while playing slots.

I am requesting that Bovada:
1. Provide a clear and specific explanation for why my account remains under investigation
2. Re-enable my account immediately
3. Release my rightful winnings without further delay

I am filing this complaint in hopes that AskGamblers can assist in getting Bovada to resolve this matter fairly and promptly, as I believe my account has been unfairly restricted despite full compliance with all rules.
staus Resolved
$17000

Complaint Statistics

Resolved 314
Avg. Amount $ 5,654
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

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Player rating
3.7/10 121 reviews

Top reviews from our players

I played poker in the Bovada casino for about a year, and was happy with the assortment of games, software, speed, etc. Customer service is easily accessible by phone, but...

Even if a software glitch takes your money, they won't give it back.I'm a low stakes player, and played thousand of $1 games, and a few $5 games. Suddenly my cash balance dropped by almost $100 and records showed I played in a $66 and $25 game--these error games occurred within seconds of each other. I never signed up for stakes that high. When I called customer service they said their records showed those games were played from my computer. I conceded it's possible I played those games, as I was playing multiple $1 games at the time--I played the games that popped on my screen, assuming they were tournaments I signed up for. I am 100% confident I did not accidentally sign up for these games. I sort tournaments by the buy-in amount and to accidentally click on a $66 game, I would have had to accidentally scroll down several screens even to see them listed, and not noticed the buy-in amount in the title when I clicked to join.

Bovada acknowledged my extremely consistent months-long history of micro- stakes play, and that I had never played a game for more than $10, but refused to acknowledge it might be a systems glitch and refused to refund my disputed buy-ins. After escalating to a supervisor, they offered me a ticket to a $22 tournament for my "inconvenience" but told me there was nothing else they could do. Since I have no recourse should they one day claim I played a $200 game, I requested a full cash out. I also asked that they make a note so if the glitch they say doesn't exist is uncovered, they would contact me and refund my money. They absolutely refused to to contact me even if they do discover a software glitch was responsible for the charges.

I'm not exactly what you call a big time player but I am definitely happy with my experience at Bovada. I won just a few buck but its one of the most exciting casino experiences I've had. Hehe. No fuss about cashing out, great customer support and awesome games. I give them a Thumbs UP!!

Bovada casino using games from Real Time Gaming and Betsoft, and accepts players from United States. I think it is clearly visible that casino oriented on players from USA because for European players both Betsoft and Real Time Gaming are not so interesting softwares, and we can enjoy Microgaming and Net Entertainment.

I played at Bovada casino only one time, because I generally do not very often play in Real Time Gaming casinos at all. I was able to get 100% bonus offer from this casino, so I make 30$ deposit from my card, and had 60$ to play. Also I was happy to see that I was charged only 30$, because I read some stories when casino sometimes charge a bit more from card, I mean Real Time Gaming casinos, but here everything is ok, I was charged only 30$ that I wanted to deposit, and not single penny more.

I started playing my favorite games, and first one was T-rex, I played with 0.5 bets, and like many times this happens before I got just down and down, and stopped when I had 25$, played around 300 spins, but still was not able to trigger freespins feature, not a best experience of course. In such case I decided to play Alladin wishes, this games saves me lot of time, and I always like it, reminds me when I was child and watched cartoon about Alladin, by any chance you remember song from it, starting 'Arabian night'... :) Anyway, Alladdin wishes was ok, I trigger 4-5 features, but when my balance appear on 40$ mark I open T-rex again, and lost my 40$ with 0.5$ bets without getting feature, stupid dino :(

I did not test payouts and customer service at Bovada, and of course I can not rate casino high in such case, so I give it 6 stars. But looks good, I did not notice anything bad.

This casino is powered by Real Time Gaming, and licensed in Kahnawake, also this site accepts our fellow gamblers from USA, who have no many choices to play.

I found Bovada casino long time ago, when I decided to play poker freeroll, it was good prizes in this freeroll, something like 10k $ or so, and many members from our forum register there to play, and I also was this guy who takes lottery ticket and try to win something. By the way, freeroll I lost near with pay zone, I had aces on big blind, and 3 stupid guys goes all in before me, one had 22 second had KQ and third has A3, and guy with A3 win all of us. This is sick of course, but I was not sad, because it is just freroll.

After some time I found that this site has a casino, and decided to play a bit, I made 20 $ deposit with 200 % bonus and started playing different Real Time Gaming slots. I play Alladin wishes, Pay dirt , few more slots, and as for not experienced gamblers this was very interesting for me of course, but I finish with zero on my account and never made any more deposits in this casino. I see that they had a lot of complaints here, and many players hate them, and this is of course just sick.

I do not recommend you to choose this casino for playing, if you from USA you can still find much more better place like club world group, not need to earn yourself a big headache, I hope you understand it, and I hope you read my review about it.

Do not give money to bad casinos, they does not deserve it!

It's pretty hard for me to find a good casino that accepts US players. Especially with good quality and fast payouts.

Bovada is actually my favorite casino to play at because the payout is fair and the quality of the games are the best in my opinion. They have a really wide variety of games, never had problem with the software, never freezes or stops while playing like the other casinos I've played at.

I deposited $25 and built that up to $300 fairly quick. I put in a request to cash out around 8:00 PM on a Monday and they sent me a approved withdrawal the next morning around 7:00 AM. After my approval, I didn't hear anything back from them, no tracking number or anything. I received a check from them via UPS on Friday! I am pretty impressed because the other reviews said it takes longer.

Right on time for Christmas shopping!

I have played with Bovada for years and never had much luck. However recently I won $ 3000. I requested a payout on November 25th, it was approved the following day and the money is in my account on December 2nd.

No hassles, I did not have to send in x-amount of paperwork like the other online casinos require. I give Bovada a 10 out of 10 for payout processing and their slots are fun to play.

I can personally attest to the fact that Bovada's blackjack is not rigged: I turned $36.75, money Bovada gave me, into $2,330.00 in nearly 5 hours; the hands were just as difficult to play against the computer dealer as I found in any other casino online or off-line.

The dealer would go on 10 hand winning streaks, repeatedly. If one spends enough time playing blackjack, in their experience they will find that there will be times when they are in a real casino, playing with real cards, with a real dealer, on a real table and have 10+ losing streaks from time to time. That is normal, folks.

That's why so many people resort to card-counting to recoup their losses and to spite the casino and it's seemingly unconquerable "house edge", then be kindly asked to leave the casino never to return again, too. But, one doesn't have to count cards to play through the bad losing sessions to turn a profit. There are "tells" that a person can use once one plays hundreds and thousands of hours at the game. I'll give you one hint: If the dealer gets a blackjack and in the very next hand he's able to count up to 21, what does that "tell" you? It tells you, you better get your bets down to the minimum stake allowed at the table. Also, if you're a person that just keeps playing hand after hand after hand after hand with the same $10 bet, I don't care what you know about the game, you're going to lose everything in only the course of about, conservatively, 20 minutes.

In addition if you're one that uses, what is called "positive progression", a betting strategy which one gradually increases one's bet through each win/loss situation one enters, one will lose everything in the course of about, conservatively, 10 minutes;it's a mathematical certainty. In summation, one must know all the "tells" and be most savvy with one's betting strategies to turn any kind of profit worth noting, otherwise one is nothing more than a whiny amateur that wouldn't know what to do with $10,000 in winnings were one smacked in the face with it.

So, once one gets their bets back down to the table minimum, when can one return to a higher chip value? Ah...good question. That information is in the "tell" of the cards, information provided to let you know that you can indeed raise your bet. But I'm not here to educate, one will have to learn on their own, as I did.

So what separates the amateurs from the blackjack professionals, folks? I'll leave you with this to think about: A gambler/amateur will take $3,000 and turn it into $30 in one day and be filing for welfare before dinner; a blackjack professional will take $30 and turn it into $3,000, @%*$#?* the girl that was sitting next to him at the table, after a 500 dinner, for dessert.;)

I don't know about these other games, but Bovada roulette is definitely rigged. I was playing it and if you win too many times, there will be this algorithm that will basically make you lose all the time. There is literally this wall that will not let you go past 10 good bets and if you do the rest of your bets are *!@$*%. Do not play the Roulette! it will only leave you feeling like you got your money stolen.

-go to Divxman V for more info on it.

Too much bravado from the blackjack dealer of Bovado- that is my conclusion from analyzing the distribution of hands. Skewed in his favor? House edge is well over the certified parameters. Even if Mable was under the table, I would not wager any cents into this scam.

Small time player singing Bovada praises.

I'm having a really good night. You know those Random Jackpots that everyone wonders if they're real. They are. I hit one for $1652.00 tonight. I'm still playing slots, mostly RTG and still raking in the bucks. I guess it's just an unusually lucky night for me because I've never had success in the past. If I have any problem with receiving payout I will revise this review but tonight I'm a happy camper.

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