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Bovada Casino

Average Complaint Response Time: 2 days
Average Complaint Response Time: 2 days

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Bovada Casino Review

  • Large number of proprietary slots, table games, and video pokers
  • Derived from the famous Bodog brand
  • 24/7 support via live chat, email contact form, and toll-free US phone
  • Protected with 128-bit SSL encryption
  • Very few classic reel games and multi-hand video pokers
  • No third-party randomness audit seals on the website
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General info & Latest Promos
Website http://casino.bovada.lv
Established 2011
Owner Morris Mohawk Gaming Group Casinos
Casino Promotion

Bovada Casino is an online casino derived from Bodog Casino, one of the largest brands in the Internet gaming world. The casino's licence by the Kahnawake Gaming Commission has been terminated.

Games

Bovada Casino features proprietary games that are also featured on their sister casino, Bodog. Some have been derived from Real Time Gaming software, but an increasing number of the games are completely original. Their library of video slots boasts over 20 titles, with the most popular games including Reel Blood, Witches & Wizard, and Cleopatra's Gold. However, those looking for a classic-style game are limited to a much smaller variety.

Those who enjoy table games have plenty to do at Bovada Casino. They currently offer 4 different blackjack games, 2 variants of roulette, as well as craps, Caribbean Stud Poker, Let 'Em Ride, baccarat, Three Card Rummy, and others. Each game uses top-notch graphics and can be played with virtually any size of bet.

Video poker players have plenty to enjoy at Bovada Casino as well. They offer a total of 17 different video poker variants to appease any type of video poker lover. Whether you're interested in traditional variations like Jacks or Better and Joker Poker or are looking for more extreme games such as Bonus Deuces Wild, Bovada Casino will likely have what you want. Unfortunately their multi-hand video poker selection is limited, however.

Support

Since its inception, Bovada Casino has maintained the same level of customer support that made the Bodog brand so successful. Players with any type of issue may contact the support department 24/7 through the online live chat feature. With just a single click, you can get in touch with a representative in a matter of seconds. Bovada Casino also accepts inquiries through an online contact form, where players will get a response via email within a few hours in most cases. If you'd prefer to speak over the phone, Bovada may also be reached via a toll-free telephone number.

Security and Fairness

The Internet can be a dangerous place, so Bovada Casino has put into place several protocols to make their players completely secure. First and foremost, the transmission of any personal or sensitive data is safeguarded with 128-bit SSL encryption, which prevents anyone from accessing your information. Bovada Casino's privacy policy also guarantees that they will never sell or give out your information to any third parties.

Genuine randomness should be something that all online casinos offer. Although Bovada Casino has apparently given sufficient proof to the Kahnawake Gaming Commission, they do not currently have any third-party audit seals posted on their website. Nonetheless, these are the same games that have been verified at the Bodog website, and we have no doubt that they are fair.

Casino details
More Casino Details More details
Responsible gambling info Responsible gambling info
  • Website

    http://casino.bovada.lv
  • Software

    RTG, Betsoft, Rival
  • Deposit Methods

    MasterCard, Money Transfer, Visa Debit, Visa Electron, Visa
  • Withdrawal Methods

    Cheque, Fast Bank Transfer
  • Withdrawal Times

    Bank Transfers: 5-10 days

    Cheques: 7-28 days

    Pending Time: 48-72 hours

  • Affiliate Program

    Revenue Network
  • Restricted Countries

    • Afghanistan
    • Asia
    • Australia [1]
      • New South Wales
    • Canada [13]
      • Alberta
      • British Columbia
      • Manitoba
      • New Brunswick
      • Newfoundland and Labrador
      • Northwest Territories
      • Nova Scotia
      • Nunavut
      • Ontario
      • Prince Edward Island
      • Quebec
      • Saskatchewan
      • Yukon
    • China
    • Cuba
    • Estonia
    • Hong Kong
    • Iran
    • Italy
    • Netherlands
    • North Korea
    • Puerto Rico
    • Russia
    • Slovakia
    • South Korea
    • Spain
    • Sweden
    • Switzerland
    • Syria
    • Turkey
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
  • Casino Type

    Download, Instant Play, Mobile
  • Manual Flushing

    No
  • RTP

    97.74%
  • Currencies

    US dollars, Bitcoin
  • Languages

    English, Portuguese, Spanish, Simplified Chinese
  • Company

    Morris Mohawk Gaming Group Casinos
  • Established

    2011
  • Live Chat

    Yes
  • Contact

    Support Mail Casino Email: 1-866-234-1324

  • Deposit Limit Tool

    N/A
  • Wager Limit Tool

    N/A
  • Loss Limit Tool

    N/A
  • Time/Session Limit Tool

    N/A
  • Self-Exclusion Tool

    N/A
  • Cool Off/Time-Out Tool

    N/A
  • Reality Check Tool

    N/A
  • Self-Assessment Test

    N/A
  • Withdrawal Lock

    N/A
  • Self-Exclusion Register Participation

    No
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Bovada Casino Reviews by Players

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Meetmila 10 reviews
Belgium
Reviewed on January 12, 2021

LIKED

As a recovering gambling addict, I can say that I really appreciate Bovada's very small minimum wager. The website is also very easy to use because of its very professional feel. This is a good site for beginners to gambling but not so much for veterans.

DISLIKED

I did say that simplicity is a good thing but that is also its greatest weakness. The site itself is bare-bones when it comes to many things.
The one that suffered most is probably the withdrawal and payment methods. There are only two for each. Despite having only so few options, I find that the customer support is unresponsive when asking for assistance in withdrawal. I am only betting and withdrawing relatively small amounts.
Big chunks happen when I hit a jackpot but that is only one time and the withdrawal took more than the estimated time.
Avid gamers who came to risk and win big should definitely avoid Bovada, at least for now.
bfelber57 1 review
Reviewed on August 3, 2020

LIKED

Have played at Bovada for 10+ years, and have only had one problem with them in that time. That one problem was eventually 100% resolved. Have never had a withdrawal issue, and their withdrawals are pretty quick.

DISLIKED

Their customer service is pretty slow to respond, and isn't great with communicating beyond stock replies. They will, however, eventually get things taken care of. Some of the poker players are pretty slow.
longhorndb 1 review
Reviewed on July 27, 2020

LIKED

They used to have Las Vegas phone support. They have good video feeds, but those are also available at Betonline. Betonline seems to care far more about their customers than Bovada.

DISLIKED

Extremely slow pay - raise any flag or excuse not to pay out in a timely fashion. Shutdown phone support. Email support was originally responsive, but then they claimed another issue pupped up and forced me to communicate strictly through email for 4 days and they request a Number, date and time to call, takes two days to get a callback all the while taking advantage of rising bitcoin prices. Very unethical behavior.
krayon 1 review
Message
Reviewed on April 26, 2020

LIKED

The only online casino I ever played that paid my winnings was Bovada Casino. Granted. It's been a few years but I signed up and received a free $25 chip and turned that into over $300. By the next day my withdrawal was processed and on its way. I've played almost all USA friendly casinos and have never been unable to successfully withdraw from any of them.

DISLIKED

Not enough game choices... but that is based on my experience from a few years ago. I was going to try them again but your reviews are making me gunshy...
JayJo 1 review
Florida
Reviewed on April 21, 2020

LIKED

Bovada used to be my favorite online casino. I have played with them for years and have never had an issue until this Sunday. I even won 17k in 2015... It was cashed out almost immediately, and without issue. Cashouts have always been within the 3 day limit, and until recently, customer service was helpful.

DISLIKED

I hit a bonus on a game called "Pandas Go Wild" TWO DAYS ago, and disconnected after a $200+ win. I contacted customer service for HOURS. Every person told me something else -- clear my cache, restart my computer, allow it to sit on incognito for 30 seconds before signing in and then they would end the chat.. I tried from multiple laptops, my phone, Firefox, Internet Explorer, Chrome, and private windows/incognito on all. It has been 3 days and I still have not seen my money or heard a word from Bovada.

The bonus in question was the bonus where you pick a piece of bamboo, a fish, and a flower to multiply your bet. I was playing $2 a spin, and hit 100x + 5x + (this is where I disconnected) and when I got to the flower, I received an "error" and was forced to reload.

Upon speaking to customer service the first time, I was told I could still play with the money I had in my balance until the issue was resolved. Upon contacting them again hours later when I still didn't have my money, I was told I should have contacted them IMMEDIATELY and that they couldn't find the transaction because I had continued spinning.. (I DID CONTACT THEM, MULTIPLE TIMES!)

Personally, I consider this a scam. At this point, even if/when they pay me if has been DAYS since I won the money. All of the jackpots I was playing are gone. I know there is proof of this win on their end, and have screenshots of the first customer service rep I spoke with confirming it.... only for the last to call me a liar.
Sharkk43 3 reviews
Reviewed on June 2, 2019

LIKED

Not much to like when you have a horrible experience week after week after week. Sign up with any other site, could not be as bad as this one, trust me. Aaaannd, they don't have a valid license.

DISLIKED

They have literally the worst customer service I have ever experienced from any online site of any industry period, ever.....and I've had some other bad experiences. Literally every single time I had to contact their CS, they knew nothing about their own site and didn't care to find out or resolve my issues. They have no common sense and just give you the run around no matter how many times you restate your issue. They are also shady and very misleading about most everything. Their money lines are also worse than the average site (this means you have worse odds). Seriously, sign up with a different site. There's no possible way any other site could be worse than this one.
Hinishdave 2 reviews
Pennsylvania
Reviewed on March 22, 2019

LIKED

Not much to like here...I wish I would have read more reviews before opening account. The IPhone app only gives you lines, you can’t place a direct bet!! So dumb. But worst of all I had a $260 balance that was removed today without Warning! It is so upsetting. I called customer service and they walked me through where it states the expiration of your bonus funds....and it is buried deep into the FAQ section, hahaha. So Damn shady for what is supposed to be a honest organization.

DISLIKED

I will never consider this site again. In fact, based on my experience above I felt so helpless that I may go back to betting in person, or just make sure I can find a reputable site. Just unbelievable to me they can without warning remove my balance. I mean be up front and have it stated in a timeline when bonus money will expire. Terrible site. Believe me simply find another one.
Lucky21 2 reviews
Texas
Reviewed on March 22, 2019

LIKED

I like to gamble, thought I'd give their Slots, BlackJack, Bacarrat a try.

DISLIKED

After losing a few grand. I can honestly say that I don't like to be cheated. As a gambling business owner. I know the in's & out. This feels over rigged. Your account "level" is just how the computer program will base your rng and can monitor you. End of the day they rake everything in.
tacklestile 1 review
Tennessee
Reviewed on March 12, 2019

LIKED

Very fast deposits and withdrawals. 1st withdrawal for 800 was in my bitcoin wallet in 12 hours!! 2nd withdrawal of 2300 was in my wallett in 24 hours. Cant beat that kind of service!!

DISLIKED

Game selection isnt the greatest as far as the slots go. I play poker and like sports betting too so it more then makes up for it. all in all I would definitely recommend playing on bovada.
jiama101 1 review
California
Reviewed on February 26, 2019

LIKED

I have played poker for over 60 yrs and I thought I might try Bovada. The program is good and it is easy to log on to,

DISLIKED


I have had bad streaks before in my 60yrs of playing poker, but is the last 200 to 300 hands, I have not won one single hand except when I went all in pre-flop where the company had no control over players folding.NO matter what I had, something would come up to beat me.Something is fishy going on there.

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