Bovada Casino

Nothing. Platform seemed fine until I won and tried to make a withdrawal. Everything changed. Left with no account and frozen money forever. Would not recommend for anyone.

The worst! If you win - they close your account and start 'investigation' for months and they do not provide any information. So basically - just takes your money and keep investigating forever.

Great odds lots of options for cricket.
I love their sports book no lags instant live odds site is very easy to understand very straight forward any one can use it.

Need to work on customer service and provide quick responses. Should have time frames Fixed to provide smoother customer responses also there should be a helping hotline

Fast ETH withdrawals when requested. Never had an issue until my most recent request. Not too many other positive things about this site. Wouldn’t suggest using it

They disabled my account and said it was under review after requesting a withdrawal. They said it’s due to money laundering which makes zero sense considering I’ve followed their ToS. Customer service is the absolute WORST. Too hard to get a hold of and whenever you get a response it’s an automated generic response

As a recovering gambling addict, I can say that I really appreciate Bovada's very small minimum wager. The website is also very easy to use because of its very professional feel. This is a good site for beginners to gambling but not so much for veterans.

I did say that simplicity is a good thing but that is also its greatest weakness. The site itself is bare-bones when it comes to many things.
The one that suffered most is probably the withdrawal and payment methods. There are only two for each. Despite having only so few options, I find that the customer support is unresponsive when asking for assistance in withdrawal. I am only betting and withdrawing relatively small amounts.
Big chunks happen when I hit a jackpot but that is only one time and the withdrawal took more than the estimated time.
Avid gamers who came to risk and win big should definitely avoid Bovada, at least for now.

Have played at Bovada for 10+ years, and have only had one problem with them in that time. That one problem was eventually 100% resolved. Have never had a withdrawal issue, and their withdrawals are pretty quick.

Their customer service is pretty slow to respond, and isn't great with communicating beyond stock replies. They will, however, eventually get things taken care of. Some of the poker players are pretty slow.

They used to have Las Vegas phone support. They have good video feeds, but those are also available at Betonline. Betonline seems to care far more about their customers than Bovada.

Extremely slow pay - raise any flag or excuse not to pay out in a timely fashion. Shutdown phone support. Email support was originally responsive, but then they claimed another issue pupped up and forced me to communicate strictly through email for 4 days and they request a Number, date and time to call, takes two days to get a callback all the while taking advantage of rising bitcoin prices. Very unethical behavior.

The only online casino I ever played that paid my winnings was Bovada Casino. Granted. It's been a few years but I signed up and received a free $25 chip and turned that into over $300. By the next day my withdrawal was processed and on its way. I've played almost all USA friendly casinos and have never been unable to successfully withdraw from any of them.

Not enough game choices... but that is based on my experience from a few years ago. I was going to try them again but your reviews are making me gunshy...

Bovada used to be my favorite online casino. I have played with them for years and have never had an issue until this Sunday. I even won 17k in 2015... It was cashed out almost immediately, and without issue. Cashouts have always been within the 3 day limit, and until recently, customer service was helpful.

I hit a bonus on a game called "Pandas Go Wild" TWO DAYS ago, and disconnected after a $200+ win. I contacted customer service for HOURS. Every person told me something else -- clear my cache, restart my computer, allow it to sit on incognito for 30 seconds before signing in and then they would end the chat.. I tried from multiple laptops, my phone, Firefox, Internet Explorer, Chrome, and private windows/incognito on all. It has been 3 days and I still have not seen my money or heard a word from Bovada.

The bonus in question was the bonus where you pick a piece of bamboo, a fish, and a flower to multiply your bet. I was playing $2 a spin, and hit 100x + 5x + (this is where I disconnected) and when I got to the flower, I received an "error" and was forced to reload.

Upon speaking to customer service the first time, I was told I could still play with the money I had in my balance until the issue was resolved. Upon contacting them again hours later when I still didn't have my money, I was told I should have contacted them IMMEDIATELY and that they couldn't find the transaction because I had continued spinning.. (I DID CONTACT THEM, MULTIPLE TIMES!)

Personally, I consider this a scam. At this point, even if/when they pay me if has been DAYS since I won the money. All of the jackpots I was playing are gone. I know there is proof of this win on their end, and have screenshots of the first customer service rep I spoke with confirming it.... only for the last to call me a liar.

Not much to like when you have a horrible experience week after week after week. Sign up with any other site, could not be as bad as this one, trust me. Aaaannd, they don't have a valid license.

They have literally the worst customer service I have ever experienced from any online site of any industry period, ever.....and I've had some other bad experiences. Literally every single time I had to contact their CS, they knew nothing about their own site and didn't care to find out or resolve my issues. They have no common sense and just give you the run around no matter how many times you restate your issue. They are also shady and very misleading about most everything. Their money lines are also worse than the average site (this means you have worse odds). Seriously, sign up with a different site. There's no possible way any other site could be worse than this one.

Not much to like here...I wish I would have read more reviews before opening account. The IPhone app only gives you lines, you can’t place a direct bet!! So dumb. But worst of all I had a $260 balance that was removed today without Warning! It is so upsetting. I called customer service and they walked me through where it states the expiration of your bonus funds....and it is buried deep into the FAQ section, hahaha. So Damn shady for what is supposed to be a honest organization.

I will never consider this site again. In fact, based on my experience above I felt so helpless that I may go back to betting in person, or just make sure I can find a reputable site. Just unbelievable to me they can without warning remove my balance. I mean be up front and have it stated in a timeline when bonus money will expire. Terrible site. Believe me simply find another one.